SUMMARY

• A Progressive Business analyst with over 7+ years of experience in the Information Technology Industry in Business process analysis/modelling and Business requirements gathering. 4+ years of experience as an Agile Coach and a Scrum Master.
• Having in - depth knowledge of Software Development Life Cycle (SDLC) which include Waterfall, Agile -Scrum and Rational Unified Process (RUP) with experience in the field of Finance involving Wealth Management, Mortgages and Credit card Transactions.
• Hands on Experience Scaling Agile practices, specifically using the Scaled Agile Framework (SAFe).
• Mentor and pair with Teams to become True Agile and SAFe Champions.
• Able to lead teams to consensus and understanding of the work to be done.
• Guide a team in achieving effective and efficient outcomes
• Help Teams in creating an environment conducive to discovery,achievement, inclusion, group sharing and flexibility as an Agile coach.
• Expertise in design and review of various documents including the Software Requirement Specification (SRS), Business Requirements Document (BRD), Use Case Specifications (UCS), Functional Specification Document (FSD) and the Requirement Traceability Matrix (RTM) .
• Experience in facilitating Joint Application Development (JAD) sessions with IT team, Requirement gathering interviews with a wide group of users both internal and outside vendors, Brainstorm sessions and Requirement Workshops.
• Assisted Project Managers in preparing Project Plans, Status Reports and Project Charter in MS Project.
• Competent in creating UML Diagrams including Use Case Diagrams, Activity Diagram, Sequence Diagram and Class Diagrams.
• Developed UI Mockup Screen and Wireframes and Workflow analysis for Web Based Application Development.
• Managing scrum teams and ensuring that team's success and progress are highly visible to Product Owner and Stakeholders.
• Proficient with Agile and Waterfall software development methodologies.
• Proficient in conducting GAP Analysis of AS-IS and TO-BE systems, SWOT Analysis, Impact analysis and worked with Project Managers to prepare Risk analysis documents.
• Accomplished at UAT (User Acceptance Testing).
• Prepared test cases and test strategies for the QA team. Wrote Test Plans in MS Word for Manual Testing, Black Box Testing, System Integration Testing, Performance Testing, Regression Testing & reviewed their consistency with the business requirements.
• Successfully involved in transitioning the Organizational Structure and Business Processes from traditional Waterfall to Scrum.
• Acted as a Scrum Master by creating Sprint backlog organizing and conducting various Sprint ceremonies like the Sprint planning meeting, Retrospective meeting and Daily scrum meetings
• Excellent analytical skills for understanding and gathering the functional and non-functional requirements, business rules/processes and detailed design of the application, gathering use case models, analyzing ER Diagrams and data flow diagrams.
• Knowledgeable in the ETL process used by the Data Stage System designers used for extracting data from heterogeneous source systems, transforming and loading the data into the data warehouse/ data marts.
• Involved with extensive client interactions and converting business functionalities into SOA models across heterogeneous IT environments.
• Involved in Data Mapping, identified and mapped source to target fields, defined transformation rules based on the requirements to generate custom reports.
• Experience working with Microsoft Office Suite (Word, Excel, Access, and Visio) and IBM Rational (RequisitePro, Rational Rose) for documentation, analysis and presentation.
• Energetic, positive, and self-motivated. Ability to adapt quickly to challenges and changing environment. Adept at multitasking various tasks at one time.
• Excellent verbal/written communication skills and strong analytical abilities, and can perform well both independently and as a team player.

TECHNICAL SKILLS

SDLC Methodologies: Agile Scrum, Waterfall, RUP

Business Skills: Defining Business Requirements, Business Process Analysis & Reengineering, Use Case Modeling, RAD Sessions, JAD Sessions, Requirements Workshops, Brainstorming, Gap Analysis, SWOT Analysis, Data Analysis, Impact analysis.

Reporting Tools: IBM COGNOS, TABLEAU

Documentation & Business Modelling tools: Microsoft Excel, MS Word, Microsoft Visio, Rational Rose, MS Project,, Grapholite, Mockup Screens, MS Project, Share point 2010, 2013

Languages: C, C++, SQL, HTML, XML

Testing Tools: HP Load Runner, HP Quality Center, HP ALM.

Databases and ETL Tool: MS-Access, SQL Server 2000/2005, Pentaho BI Suite, Informatica 9.0.1

Supporting Tools: JIRA, RALY, Version One, Rational Requisite Pro

Operating Systems: Windows XP/7/8, Mac OS

Change Management Tools: Rational Clear Quest, Rational Clear Case

PROFESSIONAL EXPERIENCE

Confidential, Bloomington,Illinois

Senior Agile Coach/Scrum Consultant and Business Analyst

Responsibilities:

• Acted as a trusted advisor to the organization when guiding them through their Agile and SAFe Transformations.
• Coached Team and provided education on Agile Practices, Accelators,Inception and Iterative Development Approach
• Assisted New Scrum Masters and Agile Team in establishing good Agile Practices and reinforcing concepts taught in training.
• Worked with the RTEs to assist with identifying and removing impediments to optimize the use of SAFe Practices
• Used Team assesments and observation to identify challenges and coach the team to increase performance.
• Acted as a liason between the PoC efforts and the SAFe Enablement effort.
• Provided SME and Consultation on Agile,Accelarator, and engineering practices to the POC Efforts.
• Worked with the Senior Leaders to define stratergies for transitioning to Agile and SAFe Practices.
• Share Agile/SAFe lessons learned and best practices with the POC efforts.
• Attended the Portfolio,Program and Team level meetings and assisted PI Planning Events.
• Also acted as a Business Analyst for the SAFe Enablement Team and Scrum Master for the SAFe Tool Team.
• Analyzed and assisted in Prioritizing user and business requirements with the Product Owner and Development Team and documenting them in Product Backlog.
• Active in a community of Scrum Masters to receive mentoring from agile coaches also providing coaching for other teammates sharing best practices and lessons learned.
• Helped the team in breaking down the Epics in to User Stories by using INVEST criteria.
• Prepared the Project Charter for the effort and assisted the Release train engineer in managing schedules, deadlines, resources and the project tasks.

Environment: SAFe/Agile, MS Word, MS Excel, MS Project, Lync/Skype for Business, VersionOne, Sharepoint 2013, Lotus Notes.

Confidential, Pittsburg, Pennsylvania

Senior Agile Coach/ Scrum Consultant

Responsibilities:

• Acted as a Scrum Master by creating the Sprint backlogs, organizing and conducting Sprint planning meeting and Daily Standup Meeting.
• Supported the Product Owner, especially with respect to grooming and maintain the Product backlog.
• Partnered with the business stakeholders, process owners, users to identify their requirements, produced detailed specifications, planned the project deliverables with the Software Development Team.
• Guiding the team in self-organizing the tasks and filled the intentional gaps in the Agile Framework.
• Made sure that the scrum team was clear off any Impediments and made sure that the team maintained the required velocity.
• Introduced Agile methodologies such as Kanban, Scaled Agile Framework and many other practices by serving as a coach to QA, Development, Operations and Management.
• Did the cost benefit analysis to check for scope creep and to validate the budget allocation.
• Created the product backlog artifact and sprint backlog artifact along with the product owner.
• Created Sprint burn down charts and Release backlogs for effective Project Management.
• Trained the team on agile values, helping them realize the full value of AgileMethodology.
• Conducted walkthroughs with the different department heads to have a deeper understanding of the requirement.
• Specializes in IT/Softwaredevelopment using Agile and Waterfall methodologies.
• SCRUM Ceremonies (Sprint Planning, Daily Stand-up meetings, Sprint Review & Sprint Retrospective);
• Organized cross training of team members and users to become more responsive.
• Analyzed monthly/quarterly performance against plans and forecasted and recommended corrective actions.
• Tracked the defects in Quality Center and worked with the QA Team to resolve Defects.
• Verified business scenarios on new builds to allow extended testing by the QA team and also helped the testing team to expedite User Acceptance and Regression testing to meet the production date.
• Utilized MS SharePoint to centrally store, manage and access business artifacts across all platforms.
• Facilitating the dailyscrummeetings, spring planning, spring review, and spring retrospective.
• Participated in the Bug Review Meetings, Updated Requirement Document as per Business user feedback.
• Logged and tracked the defects using HP Quality Center. Created an error repository and managed the testing process with the QA Team.

Environment: AGILE, SCRUM, MS Visio, MS Access, MS Word, MS Excel, MS SQL Server 2012, SharePoint 2013,Green Hopper JIRA, Requisite Pro, TABLEAU, HP ALM.

Confidential, Tulsa, Oklahoma

Business Analyst and Scrum Consultant / Agile Coach

Responsibilities:

• Interacted with loan/mortgage officers to finalize the Business Requirements for the application and developed System Requirements Specification (SRS).
• Worked in Agile-Scrum environment and assisted in creating a Project Charter.
• Interviewed Business users to know about their knowledge on various financial products and to find out their potential and viewpoint of what a Business Objects application has to offer them for trade processing and mortgage processing.
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements.
• Used AGILE methodology and worked in short SPRINTS to achieve goals.
• Participated inSCRUMSand discussed the open issues and statues.
• Participated in Agile Planning Sessions and assumed the Product Owner role for the agile initiative.
• Developed wireframes/mockups for the web based application development.
• Created RTM (Requirement Traceability Matrix) to associate Use Cases and requirements and to keep track of the changing/Evolving requirements using Requisite Pro.
• Trained the team on agile values, helping them realize the full value of AgileMethodology.
• Created and explained the User Stories to theScrumTeam and helped them design the Tasks.
• Designed and implemented SQL queries using joins, unions, outer joins, group by and aggregate functions to extract data from the database (SQL Server) for timely reporting and Validation.
• Responsible for mapping of various data elements including business, user-interface, and schema path (services) in coordination with various groups and using various tools like XML spy.
• Generated various reports using COGNOS.
• Also Served as a Scaled Agile Framework Consultant and helped in implementation of Agile Practices.
• Reviewed Team Velocity on a frequent basis and advisedScrumMasterat various stages.
• Communicated with developers and management frequently to ensure delivery of the application on time.
• Participated in Data Analysis and Design with the Data analyst in defining data sources and required data content for the data warehouse component. Used MS Visio to create Data Models and Data Network Charts.
• Analyzed Business Requirements from Black Box testing perspective; reviewed Test Strategy, Traceability Matrices and Test Plans to ensure that test cases reflect user needs for the functional, performance, usability and security requirements.

Environment: MS Word, MS Visio, MS Access, Rational Rose, SQL Server 2008, Windows XP, MS Excel, HTML,XML,HPQC, COGNOS, Informatica 8.

Confidential, Wilmington, DE

Business Analyst and Scrum Consultant / Agile Coach

Responsibilities:

• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project life cycle.
• Successfully handled role ofScrumMasterand having expertise in conducting Backlog refinement, Sprint planning, DailyScrum, Sprint Review and Retrospective Meetings when usingScrum Methodology.
• Elicited the requirements by conducting JAD Sessions with key Business users. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them.
• Performed Risk Analysis and Cost Benefit Analysis in order to be prepared for potential business and technical risks to the system.
• Authored the Business Requirements Document (BRD) and Wrote user requirements specification (URS) and Functional requirements specification (FRS) Documents as per the Business requirements and process flow.
• Act as a resource in understanding how AS-IS systems carry out business functions and assists in ensuring the timely and effective implementation.
• Used AGILE methodology and worked in short SPRINTS to achieve goals.
• Participated inSCRUMSand discussed the open issues and statues.
• Participated in Agile Planning Sessions and assumed the Product Owner role for the agile initiative.
• Developed the Epics and Themes for theScrumProject.
• Coordinated Sprint Planning and Releases with Technical Product Owner and Scrum Team to identify next Sprint Goals and User Stories, confirmed the commit for the next Sprint and shared understanding of each user story through confirmation of Acceptance Criteria.
• Analyzed ER diagrams for depicting entity relationships and mapped them to relational database.
• Designed and Developed Use Cases, Activity Diagrams, Sequence Diagrams, UML and Business Process Modeling.
• Assisted in development of training materials for new technology and process improvements.
• Established Incident Reporting and Change Control procedures using Clear Quest.
• Collaborated
• Verified the Business Scenarios on new builds to allow extended testing by the QA team.
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Database Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements.

Environment: MS Project, MS Office Suite (Word, Excel, Access, Power Point, Outlook), MS Visio, SQL Server 2005, Informatica7, MS Visio, Clear Quest, HPQC.

Confidential

Business Analyst

Responsibilities:

• Conducted Business needs analysis and assisted the Project Manager in defining high level scope for the project proposals and created Scope definition Document.
• Facilitated questionnaire sessions to identify business rules, requirements and documented them in a format that can be reviewed and understood by both the business users and technical team.
• Conducted Interviews with key Business Users to collect requirement and business process information and also performed Benchmarking Activities to identify best practices.
• Was responsible for creating and reviewing Business requirements, project schedules and documentation.
• Worked with project team to identify and map detailed current processes, identify gaps and failure points, perform root cause analysis and develop functional requirements that supported overall strategy, goals and objectives.
• Developed a high-level project plan using MS Project.
• Used MS Visio to create business process flowcharts and workflow diagrams.
• Used Rational Rose to generate various UML Diagrams.
• Designed and implemented Basic SQL queries for QA testing and report / data validation.
• Involved in incident reporting and change and configuration management procedures using Clear Case.
• Wrote test cases, test plans and test scripts for Manual and System Testing.
• Ensured that the modifications suggested by the users were incorporated in the application.

Environment: MS Project, MS Office Suite (Word, Excel, Access, Power Point, Outlook), MS Visio, SQL Server 2005, MS Visio, Clear Case, Crystal Reports, HPQC.

Confidential

Business Analyst / Project Manager

Responsibilities:

• Composed project documents for business requirements, Cost Benefit analyses, and Scope Definition. Managed end-to-end project life cycle, (initiation to implementation) utilizing management standards and methodologies.
• Primary responsibilities include performing requirements analysis and developing Detailed System Design (DSD) for the project.
• Generated Unified Modeling Language (UML) diagrams such as Activity, Class Diagrams, Sequence Diagrams and Workflow Diagram to demonstrate critical processes using MS Visio.
• Involved in maintaining the Requirements Traceability Matrix (RTM) across the deliverables for a project.
• Reviewed test cases and test procedure templates and guidelines to be used by the QA team.
• Authored progress reports and Submitted milestone reports on time to time bases to Project Manager
• Extensively Worked in Data Analysis, Data Requirement Analysis and Data Mapping for ETL process.
• Documented the day to day activities, procedures, policies and their limitations, to understand the existing process and find out the gaps.
• Formed a bridge between the Project Manager and different teams with effective Presentations.

Environment: MS Project, MS Office Suite (Word, Excel, Access, Power Point, Outlook), Rational Rose, SQL Server 2000, Informatica, MS Visio.

Confidential

Associate Business Analyst / Project Manager

Responsibilities:

• Acted as a liaison between the customer and the Stakeholders to gather user requirements and their expectations from the system.
• Assessed business priorities and advised business units on Risk and Cost-Benefit Analysis.
• Assisted the project manager in creating a Project plan and the Work breakdown structure.
• Used Rational Rose in generating various UML Diagrams.
• Performed Gap analysis with the system functionality and existing Business Processes.
• Analyzed the business requirements for developing Use cases and System specifications.
• Worked with tester in developing a Test Plan.
• Developed documentation skills and became proficient in spreadsheets and presentations.
• Generated Reports that delivered data like company performance, User Behavior and the Project expenses.
• Documented the user manual and trained the end users for the application.
• Ensured that the modifications suggested by the users were incorporated into the application.

Environment: MS Project, MS Word, Rational Rose, MS Excel, MS Power Point, SQL Server 2000.