SUMMARY

• 6 years experience as a Business Analyst in domains including Telecommunication, Technology & ERP, Custom Micro Electronics, Supply Chain Management, and Logistics & Retail
• Worked on Waterfall, Spiral methodologies, AGILE software development paradigms, Scrum methodology and Rational Unified Process (RUP) as iterativeSDLCmethodology.
• Conducted one - on-one interviews, Joint Application Development (JAD), Joint Requirement Planning (JRP) sessions, interviews and workshops with business stakeholders and the development group for requirements elicitation.
• Analyzed existing enterprise systems and monitored performance metrics for optimal efficiency.
• Constantly interacted with end users to recommend process improvements and enhancements.
• Documented Business Requirements Document(s) (BRDs), Functional/Non-functional documents (FRDs), Technical specifications Documents (TSDs), Use Case Specification Documents (USD)
• Project Planning: Actively involved in identification of project scope, Resource planning, Time line creation, Analysis, Documentation and successful delivery of every small-to-medium-scale technology projects, .NET projects, & conversion projects.
• Performed Feasibility analysis, Risk analysis and Gap analysis.
• Sketched detailed test plans, test scenarios, defined test cases, and executed detailed test scripts, analyzing bugs, interacting with technical team in fixing errors and completed User Acceptance Testing (UAT)
• Extensively utilized Unified Modeling Language (UML) techniques such as Activity diagrams, Sequence diagrams, use case diagrams, process and work flow diagrams, Balsamic Mockups and Wireframes using MS Visio, MS Office Suite, Rational Suite.
• Administered change management and Defect Managementpolicies for managing changes to project.
• Hands on experience in Requisite Pro, MSVisio, MSProject, ORACLE PL/SQL, C/C++, Pro/E, AutoCAD, Minitab, MATLAB and Design Expert
• Qualified in Logistics & Supply chain, Industrial statistics & Optimization models, Quality Analysis.
• Working on obtaining an academic Six Sigma black belt certification.
• Reviewed test cases and test procedures using Quality Center, Mercury Test Director, Rational Suite and Silk
• Team-oriented interpersonal skills with strong verbal/written communication, interviewing and presentation skills with the ability to interact professionally with SMEs, Business Managers and Project Owners
• Strong organizational, prioritization along with multi-tasking capability, good problem solving, and efficient time management skills.
• Robust Analytical skills coupled with eagerness for problem solving.
• Results & Detail-oriented, strategic thinker and comfortable with taking ownership of project responsibilities.
• Ability to effectively express ideas and views in a crisp and concise manner and provide valuable input to clients.
• Punctual and work with a Sense of Urgency to meet project deadlines.

TECHNICAL SKILLS

Business Analysis & OS: RUP, Requisite Pro, Rational Rose, Clear Case, Clear Quest 7.0, MS Visio, Raven Flow, Windows OS, UBUNTU and Macintosh OS

Testing Tools: Quality Center, Rational Suite

Front-End Tools: Clarity, MS Office (Word, Excel, Access, PowerPoint), MS Visio, MS Query, MS Project, SharePoint 2003, IBM Lotus Notes 8.5

Languages: SQL, PL/SQL, UML, C, C++, VB.Net, XML, MATLAB, Minitab, MPL, SLAM

Database: Microsoft Access, MS-SQL Server, Oracle, SQL Developer, Atlantis SQL everywhere, TOAD

Web Technologies: HTML, VB, Client-Server Programming

ERP Software & Tools: 2D and 3D Design analysis, AutoCAD, Pro/E, Solid works, Catia and Ansys

Methodologies: Spiral/Waterfall, RAD, JAD,RUP, Agile-SCRUM, UML, Prototyping, Use Case

PROFESSIONAL EXPERIENCE

Confidential, South Deerfield MA

Lead Business Systems Analyst

Responsibilities:

• Coordinated resource planning activities between offices in USA, England and India
• Interviewed stakeholders in England to collect Business requirements and documented business purpose, scope, architecture, impacts, delivery and benefits in the BRDs.
• Conducted scheduled discussions with users of enterprise systems and reporting tools in shipping, accounting, and retail to analyze and recommend process improvements.
• Translated business functions to system requirements using analysis documents such as entity relationship models, dataflow diagrams and process specifications for compiling TSDs
• Interfaced primarily with Business Analysts, Business Functional Users, Cognos Development team, and Data Warehouse team to gather information using a variety of business analysis techniques.
• Charted business elicitation templates aimed at collecting definite specification requirements as needed by developers.
• Conducted brainstorming sessions with E-business team in India to come up with action plan for fulfilling business requirements
• Discussed strategies with project managers and development team to address concerns and issues about existing systems raised by stakeholders.
• Communicated strategies, budgetary statuses and resource allocation plans to upper management.
• Provided weekly status reports to project managers and ensured achieving deadlines
• Documented changes in project plans as part of an Agile work philosophy and diligently followed up to ensure changes were implemented without delays.
• Created use cases to illustrate the working of proposed system, and to identify possible flaws and take timely action.
• Obtained test scripts from project managers and actively participated in User acceptance testing and training activities.
• Organized Joint Requirements Planning (JRP), Joint Application Development (JAD) with teams in three different time zones.

Environment: s: MS-Project, Visio, MS-Office Suite (Word, Excel, Access, PowerPoint, and Outlook), Toad, SQL developer, Lawson, Atlantis SQL Anywhere

Confidential, Warren, NJ

Lead Business Analyst

Responsibilities:

• Served as a “Liaison” between internal clients, vendors and project stake holders and developers
• Conducted one-on-one interviews with Marketing/Business teams to elicit needs
• Involved in communicating required business functions to development in the form of technical specifications and compiling TSDs.
• Participated in pillar review meetings with OEMs and business partners.
• Facilitated JAD sessions with development teams, users and stakeholders to identify functional and non functional requirements and documents them as part of the FRDs
• Responsible for drawing project timelines, assigning resources, escalations and sign offs.
• Followed PMP methods for documentation of Project credentials and communicating the same across all layers of management.
• Experience in project management and quality assurance to ensure project deadlines.
• Assisted in Project initiation Request and Coordination
• Worked closely with the Business end and the development teams to document the Performed User interviews, requirements workshops, surveys, business process descriptions, and document analysis
• Documented and reviewed used case scenarios, tasks, and workflow analysis into process based solutions
• Organized Joint Requirements Planning (JRP), Joint Application Development (JAD), Joint Application Management (JAM) and Rapid Application Development (RAD) sessions.
• Handled Business Process Modeling, evaluated current process and workflow for various business functions and operations.
• Recommended improvements technically, methodologically and operationally
• Used MS Visio for developing process flow diagrams
• Performed extensive UA testing
• Client Interaction with various departments throughout the organization such as legal, compliance, procurement services, operations and development teams
• Worked on migration strategy with end-users to implement new process and provided training by creating use cases
• Prepared and distributed status reports and updates to users and management
• Scheduled governance meetings to review project status, including milestone achievements, system changes, problems, enhancements, and potential impacts to monitor progress, and project deliverables.
• Initiated change control, coordinated project activities, developed models, supply/ demand analysis, forecasts, reports, and presentations utilizing Pivot Tables, Queries and Vlookups.
• Process Coordination to Portfolio Governance group and presented, Technical Performance Reviews, Financial Reconciliation (utilizing Microsoft Excel, Access, and Sequel) and Supply-Demand Collection Spreadsheet.
• Reduced processing time for daily batch jobs down by 3.2 hours.
• Accounted for several hundred thousand dollars of inventory previously unaccounted
• Increased accuracy and reliability of Confidential ’s forecast data

Environment: s: MS-Project, Visio, MS-Office Suite (Word, Excel, Access, PowerPoint, and Outlook), .Net 3.0, SQL developer/Navigator, Visual studio 2010, Accurev

Confidential, Denville, NJ

Business Process Management Analyst

Responsibilities:

• Analyze key business processes and recommend improvements with respect to the supply chain and inventory control.
• Collaborated with senior business members and technical leads to automate the process of inventory collection.
• Followed Rational Unified Process (RUP) iterations methodology for project development.
• Facilitated collection of functional requirements from system users/production team and preparation of business requirement documents (BRDs) using Rational Requisite Pro.
• Conducted JRP sessions as a facilitator to gather requirements from business users and conducted JAD, JAM and RAD sessions by bringing together all teams in the firm.
• Conducted customer feedback meetings to document prospective enhancements and modifications of systems and design.
• Communicated with supply partners about corresponding modification in design and strategize changes in the supply management.
• Analyzed Business Requirements and created Use Cases, Use Case Diagrams, Navigation Flow, Business Flow Diagrams and Work Flow Diagrams for applications and created Activity Diagrams / State Chart Diagrams using MS Visio.
• Conducted walk through sessions for Business Requirement Document (BRD) and Use Cases to discuss with stakeholders, architecture and design & development teams, supply partners and also did GAP Analysis.
• Partner with clients/peers/technical groups to perform quality reviews on business requirements in order to determine if the requirements fulfill the demands of the end users.
• Introduced standards and processes to control inventory and improve re order timings to ensure uninterrupted production
• Discussed with business team about future orders to help prepare forecasts for raw materials.
• Efficiently communicated to offshore/remote development teams to ensure timely delivery.
• Introduced standards for preparation of purchase orders based on shortage reports and demand forecast graphs.
• Assisted in the creation of Technical Instructions Document by observing the processes followed step by step for building the optical unit
• Utilized experience with AGILE software development paradigms to help drive projects and manage / coordinate multiple initiatives and development teams (including offshore/remote teams)
• Eliminated manual labor for inventory management thereby improving speed of operations.
• Increased efficiency and accuracy of inventory information while automating re ordering.
• Streamlined the supply management process using ERP software for appropriate alerting to prevent stock out situations and production stoppage.

Environment: s: WASP inventory tracking, MSWord, MSExcel, MSProject, MSVisio.

Confidential, Tempe, AZ

Business Analyst

Responsibilities:

• Initiated meetings with food business partners to document future promotional plans.
• Conducted review discussions with partners to elicit requirements and modifications sought.
• Presided over JAD sessions with members of all teams to device and document plans for fulfilling requirements.
• Regularly discussed with supply team to ensure maintenance of optimum inventory positions.
• Closely worked with schedule analysts to monitor resource planning, holiday schedules and recruiting.
• Conducted forecast review meetings with supply chain team and procurement planning teams.
• Communicated meeting outcomes to business teams and distributed reports to managers.
• Volunteered for customer feedback initiatives to interact and promote products directly to customers.
• Prepared performance reviews for food/customer service personnel.
• Additionally encouraged supervisor to ensure prevention of misuse and wastage of food materials and to follow USDA requirements at all stages.

Confidential

Project Coordinator

Responsibilities:

• Led a team of engineers for technical projects driven by client requirements.
• Monitored every stage of project development from Analysis, design, implementation, testing and feedback.
• Conducted meetings with clients/customers to gather design requirements and document them at every stage.
• Participated in discussions with development team, analysts and customers to strategize implementation, benefits and limitations.
• Reviewed progress of project and generated weekly reports for review by managers.
• Performed thorough testing of final product for performance and documented observations for comparison with desired results.
• Involved in representation of company during client audits.
• Supported release of product to client and led technical assistance drives to obtain feedback.
• The returns and customer complaints due to failure because of incorrect parts were reduced drastically.
• This meant improved goodwill to the company apart from the reduction in negative costs.

Environment: s: AutoCAD, Pro/E, MSOffice.