SUMMARY

• Organized and goal oriented professional, having more than 11 years’ of experience working as Project Lead, Business Analyst, System Analyst, and Software Engineer, with strong customer focus.
• Expertise in complete Software Development Life Cycle (SDLC) of various projects.
• Expertise in Business Analysis, System Analysis and Data Analysis. Have solid understanding of business requirement gathering, business process modeling, and business analysis tools and techniques.
• Experience in conducting GAP analysis and SWOT analysis.
• Expertise in Cost Benefit analysis, ROI analysis; calculating Present Value (PV), Net Present Value (NPV), IRR and Payback Period for project selection.
• Expertise in conducting Risk Management analysis and risk response strategies.
• Expertise in Expected Monetary Value (EMV) analysis on the basis of probability and impact of potential risks. Conducting Qualitative and Quantitative risk analysis to shortlist the risk items.
• Experienced in managing onsite and offshore teams of analysts, developers and software testers.
• Expertise with Systems/User/Functional Requirements Analysis, System design, User Interface design, development, testing, implementation, QA activities, performance tuning, maintenance and full life cycle development and support.
• Possess sound knowledge of programming languages, database concepts and methodologies, object oriented design methods, and multiple operating systems.
• Extensive experience in change control management. Experience in analyzing legacy systems and providing system solutions to migrate or build new improved systems.
• Skilled in building excellent rapport with clients and team members. Excellent interpersonal, written, presentation and oral communication skills. Self - directed, disciplined, flexible and confident, ready for new responsibilities.
• Quick learner with excellent analytical and problem solving abilities.

TECHNICAL SKILLS

Business Tools: MS Project, MS Excel, MS Office, UML, MS Visio, Rational Rose

Project Lifecycle: Requirement Analysis, ROI Analysis, Costing & Budgeting, Project Scheduling

Methodologies: Waterfall, Iterative, Agile

Value Added Skills: Team Building & Mentoring, Client Relations & Presentations, Business & IT Planning

Testing Tools: Mercury Quality Center, Quick Test Pro, Manual Testing

Technologies: ColdFusion, Java, C, C++, XML, JSP, JavaScript, AJAX, jQuery

Databases: SQL-Server 2000/2005, Oracle 9i/10g and MS-Access, SQL, PL/SQL

PROFESSIONAL EXPERIENCE

Confidential

Project Lead / Sr. Business Analyst

Responsibilities:

• Analyzing company’s financial and tax related data to understand the As-Is process and to propose process improvements and customizations.
• Understanding complex calculations like Apportionment Percentages, Statutory Rates for different jurisdictions’ tax filing and reporting purposes.
• Enhancing Tax System reporting mechanism for creating efficient business reports.
• Modifying the tax processes and business reports for any changes in the tax filing system by federal or state government.
• Leading and managing the complete life cycle of tax applications including financial analysis, planning, designing, coding, testing and implementation.
• Responsible for all project communications, both within project team and with executive leadership and stakeholders.
• Developed the Project Management Plan and performance measurement baselines for proper project management and controlling.
• Identified stakeholders. Managing and controlling their engagements to facilitate smooth project execution and to keep key stakeholders involved in the communications.
• Conducting GAP analysis and SWOT analysis on projects.
• Identifying risk and preparing appropriate risk responses to avoid, mitigate, transfer, or accept the risk for ensuring on-time delivery.
• Identifying and analyzing ‘high frequency, low impact’ (HFLI) and ‘low frequency, high impact’ (LFHI) events to ensure projects are not impacted in any negative manner.
• Performing Qualitative Risk analysis to shortlist risks and Quantitative Risk analysis using Expected Monetary Value (EMV) Analysis.
• Responsible for gathering, analyzing, and documenting business requirements; writing use cases (UML), functional and non-functional specifications, based on information gathering sessions with business unit stakeholders and technical team members.
• Conducting Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
• Involved in cost-benefit analyses and ROI assessments to facilitate decision making for future projects.
• Guiding the work of technical teams; articulating project goals and scope; translating business needs into technical terms; preparing detailed work breakdown structures (WBS).
• Managing onsite and offshore team of junior analysts, programmers and testers.
• Work extensively with Quality Assurance department to validate scope and to get quality approvals or change requests for the deliverables.
• Perform GUI design, application architecture design, components and reports design; identify internal/external application dependencies & available reusable interfaces.
• Managing the development of customize web applications for clients using ColdFusion, PL/SQL, JQuery, Ajax, HTML, DHTML, CSS and JavaScript.
• Proposed and implemented own MVC structure to organize the code in an efficient manner. The MVC structure was very much liked by the senior management and was told that it is one of the best in-house MVC structure by far.
• Involve in database design and development. Perform SQL scripting (Stored Procedures, Views and Triggers). Rewrite legacy stored procedures for increase stability and performance; redesign tables and views for the same performance gains.
• Reviewed Test plans, Test cases, Test results with the QA teams and provided feedback and signoffs.
• Created an issue log document and documented all User Acceptance Testing (UAT) issues.
• Executed test cases and test scripts for manual testing. Defects are raised for logging, tracking and reporting bugs in the application.
• Performed Integration testing, Regression testing, Interface testing and User Acceptance tests.
• Create and maintain user documentation for each of the applications.
• Give presentations and demos to clients describing the technical know-how of the application.
• Perform post implementation activities, and future changes of already implemented applications.

Confidential

Sr. Business Analyst

Responsibilities:

• Played a key role in the project’s planning process - developing project plans and managing scope.
• Acted as the key player in whole SDLC of the project. Central point of contact for business users, managers and offshore team on development process.
• Responsible for gathering, analyzing, and documenting business requirements; writing use cases (UML), functional and non-functional specifications, and getting signoffs.
• Conducting Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
• Designed and developed Use Cases, Activity diagrams, Sequence diagrams, Class diagrams, and Component diagrams using UML.
• Developed Business Requirements Document (BRD) to detail the business requirements which include the stakeholder needs and expectations and identify the redundant requirements.
• Identified and shortlisted risks by conducted Qualitative and Quantitative risk analysis. Planned risk responses to enhance opportunities and avoid or mitigate threats.
• Planned contingency and management reserves to accommodate risky events for successful completion of projects.
• Analyzed all aspects of Fuel Procurement process: a) Ordering fuel b) Receiving fuel c) Transferring fuel d) Receiving, processing and paying invoices for fuel.
• All of the above artifacts support the procurement process. Helped the client in matching (about 8000 invoices every month) all of the artifacts together automatically and easily to pay the fuel invoice in a timely manner.
• Replaced legacy mainframe system to an automated web-based interface (designed in ColdFusion 8, CSS, JavaScript, HTML, Dreamweaver MX, SQL) for accepting, reading, and validating invoices received from 300+ fuel vendors, and to feed SolArc RightAngle™ (a supply and trade management application, www.solarc.com) for further processing to help increase the automatching percentage of invoices.
• Worked with QA team in creating detailed test plans on the basis of requirements and functionality.
• Executed test cases and test scripts for manual and automation testing using Quick Test Pro. Defects were raised in the HP Quality Center for logging, tracking and reporting bugs in the application.
• Performed Integration testing, Regression testing, Interface testing and User Acceptance tests.
• Conducted market research and SWOT analysis to find suitable suppliers, transport companies, and storage location. Involved in cost benefit analysis to determine the best locations, suppliers and vendors as per the project budget.
• Generated reports for the top level management from the pool of complex data stored in company’s data centers. Writing complex SQL queries to convert raw data into meaningful information.
• Assisted in the development of training materials and conducted end-user training sessions (100+ total users) for exercising full use of application.
• Also, worked as an Onsite-Offshore Coordinator.
• Participated in implementing an onsite - offshore business model, achieving over 30% cost savings and 40% time savings for the client.
• Managed offshore development and testing teams.
• Screened/hired new developers and analysts.
• Developed and delivered business analysis training.
• Communicated Status to upper management.
• Tracked work done by the offshore team.

Confidential

Business Analyst

Responsibilities:

• Interacted with the application owners for gathering requirements and understanding the current system.
• Proposed future architecture for each of the application and making sure that the new architecture is as per new standards set by HP.
• Acted as a liaison between several groups within the business and technology to meet project deadlines and objectives with success.
• Performed proper testing of the app to determine if the app is secure enough to be moved to the new data center.
• Created Test Plans, Test Cases for Unit, Regression and UAT.
• Executed test cases and test scripts for manual testing.
• Proposed new hardware specifications for the new architecture. The hardware consist of servers, both web, application, and database.
• Responsible for getting the new architecture approved from different business and technical groups associated with data center consolidation.
• Conducted GAP analysis, SWOT analysis and Risk analysis on projects.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD (Object oriented Design) using UML and Visio
• Developed a Status Report for quality of care investigations to determine average turnover time (45 days) to resolve each issue and frequency of occurrence of each issue.
• Performed a Feasibility analysis to assess the viability of creating a separate web-based application for Florida Quality Improvement Department.
• Developed a Business Requirement Document to in corporate elements of mortality review into the existing application.
• Documented Scope and Vision of this project to be presented to clients.
• Analyzed As Is Process and To Be Process to determine what needs to be done for improvement.
• Gathered and understood user requirements through user interviews and converted requirements into technical specifications.

Confidential, TX

Software Engineer

Responsibilities:

• Involved in GUI design, application architecture, components and reports design; identified internal/external application dependencies & available reusable interfaces.
• Developed customized web applications for clients using ColdFusion MX7, T-SQL, SQL 2005, HTML, DHTML, CSS and JavaScript.
• Involved in Database design and development. Involved in SQL scripting (Stored Procedures, Views and Triggers)
• Migrated a part of application, written in VB 6.0 as a front end and Access as the back end, to ColdFusion MX7 and SQL 2005.
• Created CFCs, UDF’s ; wrote stored procedures, triggers and cursors.
• Rewrote the stored procedures for increased stability and performance; redesigned tables and views for the same performance gains.
• Designed and developed the screens in HTML with client side validations in JavaScript.
• Involved in the system integration and testing.
• Created and updated user documentation for each of the application.
• Job involved regular interactions with the clients for requirement gathering, and customization of the application according to different user requirements.
• Gave presentations describing the technical know-how of the application at the client side.

Confidential

Software Engineer

Responsibilities:

• Interacted with Business Users to develop Functional and System Requirements, defined project goal.
• Involved in preparing SDLC documentation including use cases, functional specifications and process flow diagrams.
• Participated in the database design, identified internal/external application dependencies. Prepared and executed SQL queries for various management reports.
• Developed web based applications using ColdFusion 4.1 as front end and SQL 2000 as the back end.
• Designed and developed the screens in HTML with client side validations in JavaScript.
• Participated in reviews of architecture, design, code and test plans.
• Provided assistance in the assessment of new projects for complexity and effort.
• Provided design, coding, and debugging support for different areas of the product such as User Interface, database etc.
• Responsible for upgrade and continual maintenance of company web site. Constant uploading of time sensitive materials to site. Integrated text, imagery and audio for various on line publications.
• Documented the applications for better end user understanding.
• Worked and coordinated with content writers and graphic designers for completing the tasks.
• Involved in unit and system for each of the applications.
• Responsible for all aspects of web site content and developed customized web application for client using ColdFusion, JSPs, JavaScript, SQL, HTML, and CSS.
• Involved in uploading files, parsing data, manipulating lists, processing queries and transactions in ColdFusion.
• Implemented Java scripts to validate the beneficiary/dependents forms.
• Created stored procedures, ColdFusion templates, user defined functions, and database design.
• Created Test Plans, Test Cases for Unit, Regression and UAT to test GUI.