Business Analyst/Scrum Master Resume Herndon, VA - Hire IT People

SUMMARY

Over 5 years of diverse experience as Business Analyst in IT projects focused in the field of Healthcare and Finance industries.
Strong knowledge on project life - cycle methodologies Waterfall and Agile (Scrum Framework).
Good experience at meeting stakeholders and requirements elicitation techniques: interviews, group discussions, brainstorming, questionnaires, surveys etc.
Excellent analytical skills to understand Business Requirements and to translate them to System Requirement Specifications.
Developed Functional Requirement Documents (FRD) for business process refinement and system architecture; conducted feasibility studies; created and maintained Requirement Traceability Matrix (RTM).
Designing and executing test plans, test scripts, tracking defects and getting them resolved to ensure that business requirements and functional specifications are tested and fulfilled.
Proficient in MS Office Suite, MS Visio, MS SharePoint, HP Quality Center, HP Service Manager and Application Lifecycle Management (ALM).
Adept in data analysis, GUI designs, customer management, team management, problem-resolving skills, conflict management skills, people management skills and excellent knowledge of soft skills, writing skills and oral communication.

TECHNICAL SKILLS

Methodologies: RUP, Agile, Waterfall, Six Sigma,UML, Business Process Modeling and Data Modeling

Office Tools: MS Word, MS Excel, MS PowerPoint, MS Access, MS Project

Process/Modeling tools: MS Visio, Rational Rose, Rational Requisite Pro, Smart Draw, Clear Case, Clear Quest

Database: MS Access, SQL Server 2000, Oracle

Quality Management: HIPAA, Six Sigma, TQM

Domain: Project Management,Healthcare Management, Pharmacy Benefit Management

Operating System: Windows Vista, NT/2000/2003/ XP/98

Languages: C/C++, Java, SQL, HTML, XML

PROFESSIONAL EXPERIENCE

Confidential, Herndon, VA

Business Analyst/Scrum Master

Environment: Mainframes, IBM DB2, HIPPA, SQL Server, Oracle, HP Quality Center, ALM, HPSM and MS Visio

Responsibilities:

Gathering and managing Business Requirements, Requirement Elicitation, Gap and Impact Analysis, providing high level design solutions and delivering System Requirements by closely working with SME’s and Business stakeholders.
Analyzing business requirements and current system behavior and collaborating to create system design specification documents including functional specifications, system use cases, mock-ups, design models, Business process flows, Data flow diagrams.
Actively involved in JAD sessions, Conference calls and Business Interviews.
Responsible for documenting Use Cases.
Supporting software implementation and system enhancements.
Prepared test scenarios.
Coordinated with the users in performing User Acceptance Testing.
Facilitated Retrospective meetings(After Action Review) with the users after the application went live with the users to discuss what went right and what could have been better.

Confidential

Business Analyst

Environment: Hybrid Agile Scrum, SQL, HP Quality Center, HIPPA, MS Visio, MS Access, MS Project, MS Excel, MS PowerPoint, MS Word, MS Outlook, SharePoint 2013.

Responsibilities:

Conducted interviews with the Business Owners (BO) to understand the To-Be (Future state) process.
Conducted JAD sessions with different Business users for better UI development.
Conducted Gap Analysis to identify potential opportunities of improvement and recommended them to the Project Manager.
Conducted Risk Analysis, Feasibility Study and co-created the Work Breakdown Structure (WBS) using MS Project 2013.
Expressed the requirements through user stories, use cases, HTML models, ER diagrams and Process Flow Diagrams.
Created the Product backlog with help of user stories collected through requirements gathering and gap analysis.

Confidential

Business Analyst

Environment: Mainframes, IBM DB2, MS Visio

Responsibilities:

Actively involved in JAD sessions, Conference calls and Business Interviews.
Responsible for documenting Use Cases from scratch as well as making changes to the existing Use Cases
Final Business Requirement document that would help IT to perform the necessary changes as approved by the Business area
Attend, coordinate and lead weekly and ad-hoc project/operational meetings to discuss progress of the deliverables and ensure timely completion
Assisted Testers in writing Test Cases and Test Plans

Confidential

Business Analyst

Environment: Hybrid Agile Scrum, SQL, IBM DB2, MS Visio

Responsibilities:

Cascading requirements to the development team and effectively communicate the functionality inherited in all the requirements in an Agile environment
Managing change requests by analysing the impact, value addition, effort estimates, time frame to achieve functionality wish list facilitating Business Users to take appropriate decision
Prepare Test Plan, test strategy and test cases for the thorough Functional testing in specified Testing Environment and executing test case as pre-UAT phase
Preparing data for client demos, participation in product trainings and product documentation

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Business Analyst/scrum Master Resume

Herndon, VA

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