SUMMARY:

• A seasoned team oriented professional that uses his knowledge and expertise to convert information technology activities from a liability to an asset. Known for exceptional ability to work with everyone from executive management to clerical personnel.
• I was participant in a calculation of quality meeting. The members determined that the implementation of an enterprise class shop floor application usually caused the loss of 25 manufacturing days over the first six months. In this case, the factory impacted by the application was producing product at $80,000 per day. The application going to the floor defect free saved the organization about 2 million dollars in revenue alone.

TECHNICAL SKILLS:

Technology and Tools: Acute ability to identify software problems using a wide range of quality control processes. Extensive experience writing Concept Documents, Requirements Documents, Project Plans, Functional Design Documents, Implementation Plans, Test Plans, Requirements Traceability Matrixes and Post - implementation Evaluations. Proficiency designing data structures using entity modeling and functional decomposition processes. Virtual Modeling with Rational Rose and UML (including Use Case Diagrams, Package Diagrams, Sequence Diagrams, etc.) to evaluate problems, communicate results to clients and defining process flow for a major Internet implementation. Proficient using testing tools IBM Rational Manual Tester, IBM Rational Functional Tester, ClearQuest, ClearCase and Test Director (Mercury Quality Center - MQC).

PROFESSIONAL EXPERIENCE:

Confidential, Minnetonka, Minnesota

President and Contract Consultant

Responsibilities:

• Currently marketing a VoIp based “Click-to-call” application (call goes to phone number entered on web page) targeted at Customer Service sites.
• Installed a private enterprise class Voice over Internet Protocol (VoIP) pbx with potential access from any Internet access point world wide.
• Have created a locally installed and supported network for TGICo which includes a firewall, e-mail, web site, video streaming and voice (pbx) servers.
• Have created, installed and validated many miscellaneous applications.
• Quality Assurance Lead on the Confidential LIMS EMS II enhancements project.
• The IT department wouldn’t pay for the verification so the user Environmental Monitoring Systems department contracted with me.
• The project delivers additional automated support to the clients.
• The project has been in progress for 9 months.
• Not really Quality Assurance, it is more like testing at the speed of light.
• The developer had been working on the Confidential LIMS TRLIMS II project for 6 months and needed it verified before it could be moved into Production.
• The IT department wouldn’t pay for the verification so the user Reliability Assurance laboratory department contracted with me.
• There was never a Business Analyst so the project had severe process flow problems.
• I spent my time:
• Being a Business Analyst working on the Confidential LIMS TRLIMS II process flow.
• Doing ad hoc testing and writing Confidential LIMS TRLIMS II manual test scripts.
• The Confidential LIMS TRLIMS II project was implemented very successfully and immediately became the “talk-of-the-town”. The rest of the CRDM laboratories are now being added to the project.
• The developer had been working on the Track and Trace project for 6 months and needed it verified before it could be moved into Production.
• The IT department wouldn’t pay for the verification so the user department contracted with me.
• There was never a Business Analyst so the project had severe process flow problems.
• I spent my time:
• Being a Business Analyst working on the Track and Trace process flow.
• Doing ad hoc testing and writing Track and Trace manual test scripts.
• The contract ended when the user department ran out of money.
• The development staff had been working on two projects for 6 months and now need to have them verified prior to moving into Production.
• Project 1 was a Confidential LIMS upgrade from version 5 to version 6.
• Project 2 was the first implementation of a MCRD ( Confidential ) Pharma Type lab using Confidential LIMS at Confidential . Note: This type of lab is used with product development and falls under the most stringent level of FDA Review.
• Performed multiple MAQS full regression test for the version 5 to version 6 upgrade where I discovered and documented defects, worked with the development team to resolve the defects and retested the defects.
• Wrote the Test Plan and Test Report for the version 5 to version 6 upgrade.
• Performed ad-hoc process testing for the Confidential lab where I discovered and documented defects, worked with the development team to resolve the defects and retested the defects.
• Performed data integrity and content verification for the Confidential lab project.
• Responsible for MAQS User Acceptance Testing (UAT) for the projects.
• Modified MAQS documents to reflect projects changes.
• Performed a MAQS full regression test and authorized the move into Production.
• Manual Test Script tester in the ENOVIA version 6 upgrade project.
• I was requested to be on this project because I could understand confusing test scripts, I could learn application project use quickly and I could document defects in enough detail that developers could resolve the defect without additional information.
• Was added to staff with the position and pay of a Test Lead.
• The development staff had been working on enhancements for 6 months but the team did not have a tester so none of the changes could be moved to Production.
• Performed the verification process on all of the enhancements, modified existing and wrote new manual test scripts, documented defects, resolved defects with developers, performed a MAQS full regression test and authorized there move into Production.
• Responsible for MAQS User Acceptance Testing (UAT) for the enhancements.
• Testing Lead on all MAQS implementations.
• Project Lead and Business Analyst on the Environmental Monitoring Services (EMS) implementation of the MAQS platform.
• Verified Confidential new projects, enhancements and defect fixes related to vendor product Confidential prior to movement to Production.
• Confidential is the best-in-class Laboratory Automation software that meets the data handling requirements of laboratories.
• Responsible for User Acceptance Testing (UAT).
• Championed and executed the move from Microsoft Word based Testing Scripts to IBM Rational Manual Tester and then IBM Rational Functional Tester.
• Responsible for the applications interface on the Confidential Team when Confidential was selected to Beta Test the new version of IBM Rational products.
• Compliance Team Quality Assurance Analyst on the One Broker-Dealer / AccessRBC Online project.
• Verified those Compliance components that were not migrated to Automatic Data Processing’s (ADP) Broker Information Services application.
• The non-migrated components were moved from the existing Production environment to the new (post conversion) Production environment.
• Using Mercury Quality Center (Test Director) as a Defect and Test Script repository I verified Blue Sheets, Options Trades in Discretionary Accounts and Anti-Money Laundering Account Freeze (AMLCIP) applications.
• Initiated the first corporate use of Test Director (Mercury Quality Center - MQC).
• Taught the staff how to use MQC Defect management.
• Designed the quality assurance server structure (Development, Test, User Acceptance, and Production).
• Wrote MQC Test Plans and Test Labs for initial implementation and subsequent regression testing.
• Brought the very highly customized Camstar InSite Process Control System (PCS) application to production defect free. Three major and two minor deployments over a period of six months.
• EPIC is a highly customized Matrix Corporation, internationally implemented, Product Data Management (PDM) application.
• Consulted on and gave direction to Quality Assurance Concepts that would ensure compliance with FDA regulations and guidance documents including 21 CFR Part 11.
• QA Environments and Processes.
• Process Test Script construction.
• Data Conversion concepts and test scripts.
• Convinced management that QA was more than a passive pursuit to placate the FDA. It is there to deliver defect free applications to production.
• Project “go to” person on EPIC project for defect definition.
• Lead Process and Data Verification Test Script writer.
• Received an EPIC Project crystal ball .
• The quality that I delivered was so good that the EPIC application was demonstrated by the Project Leader to company department directors and vice presidents 3 month prior to implementation.
• Quality Control Lead on the e-Matrix Supplier Central implementation.
• Quality Control Lead on the e-Matrix / Verity enhancement to the Biological Information Database (BID) application implementation.
• Consulted on Confidential /CRM Quality Control direction, process and platforms.
• Was recognized for marketing quality control concepts and putting an application through User Acceptance Testing and into production with zero defects.
• Wrote several Quality Control White Papers (RequisistePro Process, Quality Assurance Testing Process and Entering Confidential System Requirements Specification documents into RequisitePro).
• Member of the integration team when Guidant Corporation purchased Intermedics (815 Million).
• Project lead on the Intermedics Legacy Data Integration Project.
• Led a project to update the Order Entry/Finished Goods Movements Legacy Database to accept Intermedics Order Entry, Invoicing and Finished Goods Inventory Legacy Data.
• Project lead on project to ship vital electronic records from Intermedics to Guidants Records Retention Center.
• Member of the Sales Force Automation/CRM Project design team.
• Performed extensive data mining (from SAP inventory and order entry data structures).
• Project lead on Cullinet/CAS Manufacturing/Order Entry shutdown project at Guidant.
• Installed the FAS2000 Fixed Asset vendor package.

Confidential, Minneapolis, Minnesota

Contract Consultant

Responsibilities:

• As Technical Business Analyst on the Customer Experience Enhancement project, created the prototype version of the interstitial page that is displayed between the Submit Your Order and the Thank You pages.
• As Business Analyst on the Digiterra project, created requirements and UML documents. (Samples available for review).
• Wrote functional specifications for modifications to Confidential .com website.

Confidential, Edina, Minnesota

Contract Consultant

Responsibilities:

• Member of the integration team when Pillsbury purchased Pet Foods - focused on Unsaleables (returned goods). Project included extensive new feature and regression testing.
• Wrote functional specifications, code specifications and modified IDMS/ADSO/COBOL/Easytriev applications for many different Customer Order Management and Sales clients.
• Lead support for the Customer Order Management area.

Confidential

Responsibilities:

• Member of the Cullinet/CAS Inventory/Order Entry implementation team at Confidential, Inc.
• Wrote functional specifications for modifications to the Cullinet/CAS Inventory/Order Entry application.
• Installed the AVP sales and use tax calculation and reporting package.
• Project lead on Supply Chain database and reporting project (SPYCH).
• Was known as the senior and most knowledgeable consultant.