SUMMARY:

• Extensive experience spanning 19 years in development, testing and project management of IT and telecom software/hardware solutions, covering a wide range of systems and services, in successfully completed projects around the world.
• More than 7 years of experience as Project Manager for IT/Telecom projects. Responsible for management the entire project lifecycle (including Agile and Waterfall), from Project Definition/Scope/Budget, planning and implementation, acceptance testing, customer support and . Strong skills in requirements gathering, documentation, testing, multi - system integration, detailed specifications and technical writing skills.
• Excellent ability to plan, prioritize and multi-task.Self-motivation, ability to work independently, focus on meeting deadlines.
• Excellent verbal and written communications skills. Good relationship-building and negotiation skills with customers and Management. Able to coordinate and make decisions among complex environments, virtual teams across countries, fields of expertise and cultures.
• Experience deploying/Migrating Billing Systems and ERP: Business Requirements documentation, development coordination with IT, testing, deployment, configuration and acceptance testing. Projects completed on time and on budget.

TECHNICAL SKILLS:

Analytical: Project management expertise: Definition and preparation of project plans and drive project milestones, identifying and manage resources as well as Confidential, ensuring deliverables on - time and within budget. Change Control management throughout the project. Track costs, key project milestones and adjusting plans and/or resources to meet customers needs. Reporting status to Confidential as well as communication of changes to the scope, budget, risk and resources. Requirements collection and documentation, business process analysis. Project viability analysis. Risk analysis. Ability to translate complex technical issues into compelling business benefits. Develop and deliver business and technical solutions to clients. Design, implementation, evaluation and auditingof project processes. Client Management: Conduct presentations, developmentand deliver proposals. Develop and manage client relationships. Support sales activities. Leadership skills: Manage diverse work teams. Direct, influence and monitor others. Strong ability to implement processes and process improvements. Ability to provide knowledge transfer; guidance, assistance and .

Professional skills: Extensive experience working with leading players in the telecommunications and cable sectors, service and equipment providers. Exposed to a wide range of Telecom technologies, markets and trends, especially in the areas of OSS and BSS systemsand enterprise networks solutions. Expertise in TMN systems principles (e - TOM framework, ITIL practices). Experience in testing: End to End testing. Customer acceptance testing test scope design, planning and execution. Experience in effort estimation, metrics, defect tracking & traceability matrix Detailed understanding of Telecommunications services and processes and required system capabilities in support of enterprise, government, small/medium business and consumer services segments.

Systems, Applications, Tools and Technologies: Expertise in Billing systems (Kenan, Amdocs), OSS systems, CRM, TT, Order Management, Work flow and Mediation Systems. Data migration and system integration. Call Center and NOC operations, TCP/IP, Internet protocols, VoIP systems, Cable and Video Distribution technology. High Speed Data/Broadband. Unix/C/C++/Scripts, Oracle. Experience with SDLC. Testing tools and QA. Working experience of both Agile and Waterfall development models and environments. Expert in MS Project, Office Suite, Outlook, Visio and SharePoint.

PROFESSIONAL EXPERIENCE:

Confidential, Richardson, TX

Project Manager

Responsibilities:

• Project manager for a 3 Million Customers’ Migration project in 3 states. Responsible for the management and overall coordination, status reporting and control of some areas of the project, including End-User, CO, and Interface Migration. Development in an Agile environment.

Confidential, Broomfield, CO

Project Manager

Responsibilities:

• Project manager for Confidential Billing Migration in Confidential . Responsible for the management and overall coordination, status reporting and control of the project. Working with IT teams (Agile environment), Business Analysts and Confidential in North America as well in 11 countries in South-America. Bilingual environment. We completed successfully the project: on time and on budget.

Confidential, Philadelphia, PA

Project Manager/Tester

Responsibilities:

• Responsible for implementing the test strategy. Coordination of daily status calls. Providing reports of defects and resolution dates. Readiness planning in each market, as well as execution of tests plans. Working in an Agile environment.

Confidential, Colorado Springs, CO

Consultant

Responsibilities:

• IT consultant Confidential .Business Analyst, part of a multi-tier systems team working in a Services Management Platform (OSS/BSS), to automate customer ordering fulfillment.
• We developed layover architecture from existing provisioning systems, to provide customers’ configuration DB and complete ordering life cycle (including Billing).
• We worked under ITIL and e-TOM standards.
• This platform is to cover all existing and future Confidential products and services. My job included design and develop architecture solutions for new products as they were integrated into the platform.

Confidential

Consultant-Telecommunications

Responsibilities:

• Lead the conceptualization, developed solution architecture, and managed the team designing a next generation telecommunications network
• The applications included: market research, promotion campaigns services, and bar codes based SMS and MMS via Mobile phones (WAP Technology) and banking interface.

Confidential

Project Manager

Responsibilities:

• Responsible for planning and managing all aspects of the successful implementation of the Network Fault Management System (OSS) for telecommunications companies in Latin America and the Confidential . Also included coordinating the employment and interface with Ticketing and Billing Systems (Billing, Order Management, CRM) for the Cellular Telcos in Argentina.
• Responsible for all aspects of the implementation and configuration, like surveillance, performance monitoring, alarm correlation, testing, diagnostics. All projects were completed successfully.
• Complete Deployment Planning, including the required hardware, software and DNC. MOP and SOW documentation. Mentoring and technical support to local teams and sales department members
• Major contributor for Solution Architecture in proactive proposals and RFI/RFP responses in the region (South and Central America).

Confidential

Project Manager

Responsibilities:

• Responsible for planning and deployment of Confidential ’s SDH provisioning OSS, deployed Confidential the Saudi Telecom’s National Network Operations Center. Completed Customer Acceptance and booked revenue in excess of USD 13M.
• Led OS Deployment Team - Managed the complete installation of the system, including the required hardware, software and DNC, both in the laboratory of the company while performing tests and later in company’s facilities for final acceptance
• Project Manager for the complete deployment, including setting implementation and testing plans, MOP and SOW documentation, reports and metrics to local managers as well as USA Confidential management in the US. As well as planning and coordination for putting the system into service, including the identification of required resources (equipment and personnel) loading the database, personnel, etc.

Confidential, Columbus, OH

Member of Technical Staff

Responsibilities:

• Member of Confidential & Confidential engineers team, in charge of the development and deployment of an integrated system for Confidential, the Belgium telecommunications company.