SUMMARY:

• Acompetent and experienced project / Account manager, with over 13 years experience in managing multi - disciplinary teams of varying sizes and complex programs of work. Hasthe ability to build strong relationships with all key decision makers in company and to turn proposals into reality. Especially successful in management roles that demand rigor, a high level of drive and dedication and a focus on delivering business outcomes through the use of methodologies - Deep understanding of Enterprises Solutions suit of products.
• I have worked World Wide with top companies like Confidential, Confidential, Confidential and Confidential ), Confidential, and presently working as Associate VP- Strategic Account and Project Management Trade Shows Solution Company.
• Masters in Business Management helps me in Account Management & Relationship Management and my technical Knowledge and helps me in understanding the clients Business requirement in details and delivery with help of delivery team.

TECHNICAL SKILLS:

Technical: C++, HTML and working knowledge of MS-Office-2007, DOS.

PROFESSIONAL EXPERIENCE:

Confidential, San Diego CA

VP- Project & Revenue Management

Responsibilities:

• Managed all company related promotional activities and coordinated for various events and tradeshows.
• Organized all events according to marketing goals and strategies.
• Coordinated with client and ensured optimum effectiveness of campaign.
• Monitored customer events in tradeshows and developed strategies to achieve marketing goals.
• Developed promotional budget for various trade related activities.
• Maintained good relationships with various hotels and organizations and promoted activities.
• Coordinated with Project manager and developed various events.
• Supervised tradeshows and executed timely execution for events.

Confidential

Program Manager- (Enterprise Solutions)

Responsibilities:

• Assigns, schedules, trains, reviews, and monitors project work to ensure that progress is within expected guidelines and is completed on time and within budget. Mentors and provides expertise to other project team members.
• Works with appropriate customers to identify the roles of project team members, project reporting structures and frequency of interaction and any requirements that may be needed for a team member to complete project.
• Defines the responsibilities of parties involved in the project including customers, management, ERP management, project team, vendors and others affected by the project.
• Identifies, tracks, monitors and communicates project-related issues, scope changes, variances and contingencies that may arise during the implementation of projects. Facilitates amicable solutions with the appropriate customer(s).
• Maintains effective communication and working relationships with customers and project team members.

Confidential

AVP

Responsibilities:

• Setting budgets and agreeing project time scales and deadlines with clients.
• Holding weekly internal and external meetings on progress
• Single point of contact for all communications between the customer, INFOR/SAP and Company.
• Managing staff to ensure that all milestones are achieved within the agreed timeframes.
• Ensuring effective quality control processes are in place to monitor deliverables produced.
• Maintaining client relationships.
• Responsible for identifying, analyzing, measuring and managing project risks.
• Ensuring that projects conform to PRINCE methodology and required standards.
• Conducting regular impact analysis in order to assess the consequences of the project deliverables on other sections of the business.
• Keeping accurate administrative records of expenditure, accounting, costing and billing.
• Assisting the technical team in their design and development tasks.
• Producing project definitions to include validated functional requirements, scope, roles, responsibilities, budgets, timescales and resources.

Confidential

Head Project and Account Management

Responsibilities:

• Result oriented in leading stakeholders and technical teams to achieve project requirements on time and with highest regard for client satisfaction.
• Plan and execute full project life cycle implementations defining project scope and charter, tapping into resource talent and assignment to bring out their best, developing detailed timeline, assessing risk, QA testing and presenting dashboard reports to all stakeholders involved.
• Liaison to build credibility, maintain communication and analyze business need with stakeholders, clients and technical teams by articulating business requirements and recommending best solutions.
• Monitor project scope alignment with strategic business objectives, making recommendations as needed to enhance project effectiveness toward business result. Track actual work hours compared to the baseline work hours and report on billable hours.
• Track software customization, defects and issues.
• Motivate business partners and technical teams in high pressure situations with evolving environments to attain goals and pursue excellence.
• Developed company template of best practices and tools for software project implementation.
• Lead presentation and meetings for Site Owner, Business Analysis and Team Site Implementation demonstrating topics on Central Administration, Site Collection and Site Administration.

Confidential

Account Manager IT Division

Responsibilities:

• Identifying and assessing a client’s critical needs.
• Identifying short and long term growth opportunities.
• Presenting business proposals to prospective clients.
• Attending meetings with clients.
• Maintaining tight budget control over expenditure.
• Forecasting and tracking key account metrics.
• Closely liaising with the marketing team about campaigns.
• Collecting and communicating customer requirements to all necessary departments.
• Conducting regular Business Reviews with customers and suppliers.
• Responding to client communications or queries.
• Networking with business partners and customers.
• Monitoring the effectiveness of any marketing campaigns.
• Persistent and skilled at negotiation and Maximizing brand exposure.
• Developing relationship with key decision makers and stakeholders.
• Experience in working across functions to improve customer service.
• Able to manage time and projects effectively.

Confidential

Account Manager

Responsibilities:

• To achieve volume targets and objectives as agreed with the Sales Manager.
• Driving the Sales plan for your territory.
• Building trust, loyalty and solid long-term relationships with key decision-makers.
• Complete time sheets and calculate wages, whilst ensuring that wage budgets are not exceeded.
• Producing quality quotations and proposals.
• Regularly review the and development needs of individuals.
• Supporting the development of new account strategies.
• Logging all customer information including key contacts, minutes of meetings and account development plans.
• Carrying out staff appraisals.
• Reviewing expiring contracts.
• Attend monthly branch meetings to review the performance on contracts.

Confidential

Sr. Executive-Project Management

Responsibilities:

• Define the scope of the project in collaboration with senior management
• Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project
• Determine the resources (time, money, equipment, etc) required to complete the project
• Develop a schedule for project completion that effectively allocates the resources to the activities
• Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required
• Determine the objectives and measures upon which the project will be evaluated at its completion