SUMMARY:

• Dedicated, and solution oriented professional with 10+ years of experience in many areas of business including operations, IT systems, Business Analysis and and 7+ years of Project Management experience. Specializes in the Agile Framework, Change Management and PMI Methodologies
• Project Management
• SCRUM Framework
• Process Improvements
• Retail Systems and Technology
• Business Analysis
• Communication eCommerce
• Change Management

TECHNICAL SKILLS:

Experience: Business Analyst, Project Management, Finance, Human Resources, Banking

Tools: & Technologies: MS SQL 2003/2008, SharePoint, MS Project, MS Word, MS Excel, MS Outlook, MS Access, MS Visio, StarTeam, SalesForce, POS, PCI, KRONOS, IBM WebSphere, Payment Systems, JIRA, Greenhopper, Mingle

Project Planning: Process Modelling Tool, Quality Centre, Software Lifecycle Models - SDLC, Confidential Web Resource and Scrum Framework

WORK EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Lead and participate in project plan and schedule development
• Developed Business Case for the project and return of investment
• Created plans and gathered requirements to roll out Google apps to over 100 departments and faculties
• Lead structured project planning sessions to develop schedules with critical path items
• Prepare and co-ordinated status reports, status meeting for the team and the steering committee
• Work with cross functional teams such as infrastructure, Banner ERP team etc
• Analyze the current and future state for business processes

Confidential

Project Manager (Contract)

Responsibilities:

• Lead the development of cost estimating, cost monitoring, planning & scheduling and reporting functions
• Lead the development of planning, estimating and scheduling standards, procedures and documentation
• Gathered requirements for identification of the solutions for POS, Loss prevention and Sales Audit
• Worked with vendors to facilitated the Evaluation of the software solutions for POS, Loss prevention and Sales Audit
• Created deployment plan and Change requests for product upgrade
• Prepared status reports, budget tracking reports and vendor communications

Confidential

Project Manager

Responsibilities:

• Gathered requirements for various projects and participated in Gap analysis
• Developed team resources, project plans and implementation strategy by following product launch requirements
• Lead the selection and development of estimating software tools and cost estimating databases
• Lead structured project planning sessions to develop schedules with critical path items
• Coordinated cross-functional teams up to a size of 15 in acquiring software and hardware resources, monitoring status, and controlling project changes
• Working with consultants in setting up the Project Management Office (PMO)
• Worked with Employee Development team in providing and preparing material for the end users

Confidential

Project Manager

Responsibilities:

• Led a 15 member team for developing a bolt-on for PeopleSoft that included production timetable, cost control
• Responsible for status reporting, client communication & coordinating with the project management team for timely completion and quality maintenance of projects
• Responsible for streamlining work processes in various teams that include quality control, human resource, communication management and design
• Coordinated & scheduled programs to equip employees' with advanced skills to enhance productivity
• Conducted one on one session with the clients to assess needs and ensure project delivery within deadline.

Confidential

Project Manager

Responsibilities:

• Meet stakeholders to conduct feasibility and business studies. Present project scope to sponsors and clients
• Meet various stakeholders for gathering requirements. Prepare meeting notes and communicate in timely manner
• Present project documents to stakeholders (phase plan, WBS, resource planning, prioritization, milestones, etc.)
• Prepare estimates, project plan (timeline, releases), budget and resource requirements
• Work with development team and clients to ensure project is built within triple constraints
• Liaise with sponsor and development team to prepare project status reports
• Evaluate third party software for purchasing. Customize the software as necessary to meet user needs
• Capture changes and risks. Analyse impact on budget and deliverables timeline. Define risk mitigation strategies
• Demonstrate project solutions to clients and work with stakeholders in User Acceptance Testing (UAT)
• Mentor new team members with software development methods, processes and PM software applications

Confidential

Business Analyst

Responsibilities:

• Own responsibility to manage customer projects end-to-end from Sales to go-live adoptions phase
• Manage and support the implementation process for clients deploying and integrating Confidential products
• Respond to software support calls, analyze the source and problem, and present a solution
• Assist clients with system integration testing of the Confidential software with the client payroll systems
• Train key users and other department personnel in any project deliverables which require continued use and support

Confidential

IT Analyst

Responsibilities:

• Analysed requests for new functionalities and documented business cases to justify new application investments
• Planned, organised and managed application implementations and enhancement projects
• Maintained records and databases containing information regarding licenses, warranties, and service agreements
• Planned, assigned and monitored Developer work assignments
• Analyzed potential software for system upgrades and provided helpdesk support for custom designed applications

Confidential

Research Analyst/ Programmer Analyst

Responsibilities:

• Evaluated gaming models, defined requirements and devised guidelines, for the design and implementation of a computer video game
• Created requirements specification, questionnaire to evaluate user ps for computer video games
• Taught 4 software engineering courses for approximately 120 students
• Duties included teaching, grading assignments, conducting and evaluating lab sessions
• Answered student’s questions regarding projects and assignments in C/C++ and JAVA

Confidential

Systems Analyst

Responsibilities:

• Worked with a team of business analysts, QA, developers to build client and web based applications
• Gathered requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
• Created and Maintained Disaster Recovery Plans (DRP) for the clients, Integrated DRP with emergency response plans
• Developed and implemented test schedules for all phases of the disaster recovery plan
• Supported, maintained, enhanced and upgraded custom applications