SUMMARY:

• Have THIRTEEN years of experience in the Information Technology and NINETEEN years of total working experience. Out of that, has worked EIGHT years on Property & Casualty (P&C) Insurance domain
• Has worked FIVE years on P&C Billing product development/implementation. And then worked THREE years on P&C Policy Admin System (PAS) product development / Implementation.
• Has good knowledge in Property & Casualty (P&C) Insurance domain. He has done Chartered Property Casualty Underwriter (CPCU) . Prior to that he cleared Associate in Confidential (AINS) .
• Has worked on ISO Electronic Rating Content (ERC) implementation for Confidential (CA), General Liability (GL), Business Owners Policy (BOP) and Homeowners (HO). Has setup/led ISO ERC implementation for Confidential .
• Has also implemented customized Rating (in current organization we call it Non - ISO) for different clients for Confidential (CA), Personal Auto (PA) and Homeowners (HO).
• Has worked on implementation of STG Billing Suite for multiple clients as Functional Project Lead. Has also worked as Functional Project Manager to handle multiple AMS accounts for STG Billing Suite. Has handled team of 21 direct subordinates.
• Has got exposure to Requirements gathering, functional specifications document (FSD) preparation, solution design documents (SDS) preparation, conducting business walkthrough, writing test cases, conducting demos/POC/Show & Tell (Agile)
• Has worked on designing and implementation of interface between PAS and Billing. Has worked on MQ, XML, flat file and API based interface
• Has good understanding of Waterfall, Incremental and Agile delivery methodologies. Has delivered product implementation on these models. Has done Project Management Professional (PMP) . Has also done L1 and L2 on Agile (Scrum) framework. Has implemented product on offshore-onsite model.
• Has worked as DBA, PL/SQL developer, PL/SQL performance tuning.
• Had worked on Multilanguage project
• Has valid H1B (valid up to Sep 16) and B1 Visa (Valid up to Dec 18).

TECHNICAL SKILLS:

SKILLS: Oracle PL/SQL Developer 9i/10g/11g, Oracle DBA 9i/10g (Performance Tuning), Pro*C Developer, VB Developer, ICM (Insurance Content Manager), Confidential Tool for Product Configuration, ICD (Insurance Content Designer), Confidential Tool for Product Development.

PROFESSIONAL EXPERIENCE:

Confidential, Utica, NY

Senior Business Analyst

Responsibilities:

• Provide support for Integration activities
• Work with other vendors to complete system integration and PAS-Billing interface
• Provide assistance on documentation of new requirement and design
• Provide guidance, solutions and suggestions for efficient processing of information between STG Billing and peripheral systems

Confidential

Senior Business Analyst

Responsibilities:

• Provide support for Integration activities
• Provide support for interface field mapping between systems and processes of Selective and STG Billing
• Work with vendors (Tech Mahindra and TCS) to complete the mapping for Bill outputs and eSelect portal of Selective
• Provide assistance on documentation for mapping and functional/technical requirements
• Provide guidance, solutions and suggestions for efficient processing of information between STG Billing and peripheral systems or processes at Selective
• In a short duration he prepared the requirement documents

Confidential

Senior Business Analyst

Responsibilities:

• Understand client rating algorithms/manuals and prepare Solution Design Documents (steps that key in into ICM)
• Design rating flow and its model. Design Rating and PAS integration
• Prepare test cases and rater (to get expected premium) for all the risks
• Lead the team on function areas and help them on design, implementation and testing. Groom resources.
• Talk to Rating Bureau and understand their manual & Rates. Set up the bureau algorithms and Rates in tools for prospect.
• Consume commercial line ERCs (from ISO) in tool. Prepare test cases to test the content. Validate the ERC and if there are issues, report to ISO for request for fixes.
• If a client need customization on top of ISO ERC, get the requirement, prepare Solution Design Documents and test cases, help team to get it implemented.
• Do demos and Show &Tell to client/prospect.
• Setup team for content services
• Provided and groomed them to be able to work on Rating
• Setup processes/templates for the team
• Middle layer implementation for Rating services. This approach reduced all complexity to handle Rating for multi-state, pro-rate with ISO, removed model dependency between PAS and Rating, easy in rating maintenance and testing. This also enabled rating to work on asynchronous and/or multi-threading mode
• Delivered Rating for few clients
• Helped Pre-sales team on POCs and Demos for prospect
• Setup interface that interact Rating from NBC (client New Business Center)

Environment: ICM (Insurance Content Manager) and ICD (Insurance Content designer).

Confidential

Functional Project Manager

Responsibilities:

• Prepare release plan for defects and CRs. Discuss and finalize the plan based on customer input
• Monitor support SLA
• Weekly calls with client and onsite team
• Lead the team on functional and technical areas
• Planning and monitoring team work
• Induct new resources in the team and train them
• Monitor finance and overall project status. Share the status to higher management.
• Improve processes and team for better productivity

Environment: Oracle 10g, Java.

Confidential

Functional Project Lead

Responsibilities:

• Prepare release plan for defects and CRs. Discuss and finalize the plan based on client input.
• Monitor support SLA
• Have weekly call with client and onsite team
• Lead the team on functional and technical areas
• Planning and monitoring team work
• Take new resources in the team and train them
• Monitor finance and overall project status. Share the status to higher management.
• Improve processes and team for better productivity

Environment: Oracle 10g, Java.

Confidential

Product Designer

Responsibilities:

• Design and help team on Change Request/defect fixing
• Review work done by team and ensure quality of deliverable on timely manner
• Have weekly call with client and onsite team
• Lead the team on functional and technical areas
• Mentor team and groom them to have better productivity and quality
• Monitor support SLA

Environment: Oracle 9i/10g, Java, Pro*C.

Confidential

Team Lead

Responsibilities:

• Understand client gap and do implementation of the gaps in existing product
• Review work done by team and ensure quality of deliverable
• Attend weekly call with client and onsite team
• Mentor team and groom them for better productivity and quality
• Environment setup and Confidential activities

Environment: Oracle 9i, Java, Pro*C.

Confidential

Oracle DBA and Pro*C Developer

Responsibilities:

• Enhancement of the product based on customer demand
• Bug fixing of application
• Upgrade product based on the input from BA
• Backup/restore/migration of Oracle databases
• Performance tuning of upgraded system

Environment: Oracle 9i, SunOS, Pro*C.

Confidential

Oracle PL/SQL and VB Developer

Responsibilities:

• Development of software and implementation
• Implementation the software at different installations
• Bug fixing of application
• Networking to have centralized database
• Data processing
• Status reporting

Environment: Oracle 9i, Java, Oracle Forms and Reports.

Confidential

Electrical Engineer

Responsibilities:

• Electrical distribution system
• DG Set Diesel (Electric) Generator from 11 KW to 325 KW
• UPS (Uninterrupted Power Supply)
• Operation and maintenance of Multi-Processor based Store and Forward Message Switching System