SUMMARY:

• An accomplished IT professional currently working as an Agile Coach / Scrum Master at Confidential, one of the largest and most reputable Confidential . Extensive experience at Confidential & Confidential Ratings, a leading global provider of credit ratings, research, and analytics. Versatile skills range from technical to managerial with a recent emphasis on Agile Coaching, Business Analysis
• Metrics/Reporting, and Risk Assessment/Audit. Excellent experience includes being a Certified Scrum Master, process improvement, defect management, documentation, and . An excellent candidate for a position with a Project Management Office or Risk Management group.

TECHNICAL SKILLS:

Analytical: Business Analysis, Certified Scrum Master, Agile/Kanban Coach, Risk Management/Assessment/Audit, Defect Management, Process Improvement, Documentation,, IT/Business Liaison.Technical: MS - Office, SharePoint Designer, VBA, SQL, Custom Report Development, Algorithm Design, Database Design, VersionOne, HP-Quality Center (QC), Application Lifecycle Management (ALM), and Project & Portfolio Management (PPM), Mitratech TeamConnect, Remedy Action Request, IBM midrange and mainframe operations.

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Agile Coach / Scrum Master

Responsibilities:

• Own, advocate, and coach of agile delivery process, ensure teams are always following the framework.
• Design a Kanban process that will be effective in delivering a backlog of product enhancements.
• Facilitate release and sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Track and communicate sprint/release progress via information radiators.
• Work closely with Product Owners on backlog grooming, maximizing ROI, and attainment of objectives.

Confidential, New York, NY

Responsibilities:

• Identified a need for more enhanced reporting than off-the-shelf tools provide. On multiple projects played a dual role as a Business Analyst to understand global reporting requirements and as a Developer to design algorithms and write code necessary to generate custom metrics/reports.
• Managed a global IT Risk Register and identified a need for reporting. Developed a custom tool using Excel-VBA that generates a custom report. This has greatly helped global IT to gauge the level of risk being carried.
• Recognized a need for enhanced project management reports. Developed a custom tool using Excel-VBA that reads data from VersionOne and generates reports used by Scrum and Kanban teams, the PMO, and Product Owners. Included are an enhanced Kanban Board, Release Schedule, and Status Report.
• Analyzed the defect management process and recognized a need for data governance around using the HP-Quality Center tool and the need for Confidential reports. Developed a custom tool using Excel-VBA that generates reports that deliver highly useful information. Implemented a governance process within the PMO.
• Scrum Master, Agile Coach, and Trainer.
• Conducted scrums and showcases, managed impediments, and conducted planning sessions and reviews.
• Designed a Kanban process that effectively delivered a backlog of product enhancements and defects.
• Authored a document to guide others on adopting agile and scrum.
• Conducted on-site Agile with up to 25 IT students per class.
• Business Analyst.
• Partnered with Product Owners globally to gather and analyze functional requirements and workflows.
• Authored multiple revisions of business requirements documents.
• Mentored less-senior Business Analysts to write agile stories and epics.
• Collaborated with internal/external, onshore/offshore technical resources to convey requirements.
• Received thirteen employee recognition s for teamwork, customer service, innovation, and spirit.

Confidential

Lead Business Systems Analyst

Responsibilities:

• Managed a Global IT Risk Assessment, Audit, and Reporting Program.
• Conducted risk assessments and audits on IT projects and applications. Identified gaps between practices and applicable policies/standards, created action plans, monitored their remediation, and conducted audits.
• Generated metrics/stats on my findings for reporting to management via Excel and PowerPoint.
• Analyzed trends and made recommendations for where a focus is needed to remediate/prevent risks.
• Automated Compliance Group Calendar: To adhere to an agreement made with the Securities and Confidential, Compliance requested an improved tool to manage scheduling chaperons for criteria meetings.
• Researched and tested SharePoint 2010 features/functionality.
• Documented how SharePoint can be used to meet requirements by improving current processes for announcing criteria meetings, scheduling chaperons, and communicating follow-up information globally.

Confidential

Lead Business Systems Analyst

Responsibilities:

• Collaborated with Compliance to understand functional requirements for multiple projects to keep S&P in compliance with global regulators including the Securities and Confidential, Confidential & Markets Authority ( Confidential ), and Confidential .
• Compliance Examinations: managed data extraction requests, analyzed and validated data.

Confidential

Program Office Coordinator

Responsibilities:

• Redesigned and managed a procurement workflow process.
• Partnered with Finance for resource time tracking, budget management, and fund allocations for multiple projects.

Confidential

Software Analyst / Desktop Developer

Responsibilities:

• Managed the entire SDLC process including requirements gathering, UI design, algorithm design, VBA coding, testing, documentation, and using the MS-Office suite.

Confidential, Goshen, NY

Systems Analyst

Responsibilities:

• Collaborated with internal departments for understanding and documenting functional requirements.
• Managed the entire SDLC process for desktop solutions. This included UI design, algorithm design, VBA coding, testing, documentation, and .
• PC (Windows and MS-Office): created user guides and conducted on-site .

Confidential

Computer Operator

Responsibilities:

• Worked the night shift in a computer operations center housing mainframe, mid-range, and PC servers. Duties included backups/restores, printing, and recycling operating systems.