SUMMARY:

• Experience in project management, software application development, business/functional requirements and QA analyst/engineer, with over 10 years of comprehensive responsibilities.
• Effective communication skills and creative thinker with excellent problem solving skills. Able to manage, design, and coordinate projects in the finance, telecommunications, and health care industry.
• Dedicated to quality and teamwork with the ability to work independently as well. Results driven individual, with extensive knowledge of SDLC and familiar with agile methodologies.

TECHNICAL SKILLS:

Computer Programming: Logic, Problem Analysis, COBOL, COBOL 2, TSO/ISPF, Program Design, 370 BAL, Structured Programming, MQ Series, OS/VS JCL, VSAM, IBM Utilities The Chubb Institute (1990) CICS/IMS, ADABAS/Natural II, DB2, Microsoft Windows/Excel, Unix, (1991) HTML, JavaScript, Web Design, CGI Perl, XML (2001)

PROFESSIONAL EXPERIENCE:

Confidential

BUSINESS ANALYST

Responsibilities:

• Managed several projects, including eliciting and gathering requirements in order to enhance online and batch programs that support two major systems used by the Courts, ATS (Automated Traffic System) and ACS (Automated Complaint System).
• Managed files and produced files and reports using Fileaid, SQL, JCL.
• Trouble shooting of issues stemming from data integrity
• Participated in data extraction and load, as well as testing using use cases, waterfall methodology.
• Correction of production data through SQL and maintenance of relational database.
• Managed analysis of data and participated in data design sessions using ERD.
• Involved with users of ATS (Automated Traffic System) and ACS (Automated Complaint System) on daily issues, including database error correction.

Confidential

BUSINESS ANALYST

Responsibilities:

• Managed the successful integration of several clients and their data under Medco systems.
• Responsible for gathering business (BRD) and functional requirements (FRD) based on user community feedback and other key stake holders.
• Involved in the complete SDLC methodology.
• Wrote technical specifications based on functional requirements utilizing use cases.
• Provided SQL to extract test data for UAT.
• Reviewed and analyzed SOP documents and provide recommendation to maintain accuracy.
• Participated and led meetings with cross functional teams.

Confidential

BUSINESS ANALYST

Responsibilities:

• Participated in the Virtual Information System Integrated Online Network (VISION). Responsible for the analysis, troubleshooting and writing of technical requirements for developers in identifying issues stemming from the streamlining of billing applications. Troubleshooting involved the analysis, modification and testing of more than 400 programs in COBOL II, CICS, DB2/SQL as well as the use of BMC utilities.
• Managed data integration using vendor files and converted them to the Vision format used by the billing system.
• Involved in complex data mapping, testing, and implementation of customer data onto the Verizon billing standards.

Confidential

SENIOR ANALYST

Responsibilities:

• Responsible for defining requirements and developing a mechanism to transfer data extracted from the company’s accounting system (SGA, known as Strategic Global Accounting) using batch COBOL, TSO/ISPF, DB2 and IMS DB/DC, SWIFT.
• The data was to be in a controlled, batch driven environment using a number of DB2 tables to provide the audited activity and pushing the information through a secure NDM process.
• This application involved the creation of eight new batch/DB2 modules in an OS/MVS platform that would ultimately extract and format client data on holdings, cash transactions and non - cash transactions.
• Performed user acceptance testing, developed plans and interacted with managers and developers to create test plans.
• Used JCL for batch processing.
• Ensured that all the parameters were entered for proper scheduling of batch jobs using OPCA.

Confidential

SENIOR PROGRAMMER/ANALYST

Responsibilities:

• Application development team worked with a new business unit, responsible for identifying and renovating old legacy systems and converting them into fully automated applications.
• Gathered requirements, developed and supported various financial applications to service products such as check history, escheatment and electronic delivery of statements.
• Responsible for researching production issues and analyzing, designing and developing complex applications.
• Re-engineered interface between mainframe warehousing and web front-end through the use of DB2 stored procedures.
• Performed unit testing, developed test scripts and performed integration testing on COBOL, TSO/ISPF, CICS, DB2, stored procedures, VSAM and Smalltalk.
• Interacted with the user community and management on daily issues.
• Used JCL for batch processing.
• Participated in projects designed to fully automate legacy systems from requirements to post-production implementation.
• Reduced costs and improved efficiency of old systems by converting them into real-time applications creating intensive use of event-driven technology.

Confidential

PROGRAMMER/ANALYST

Responsibilities:

• Responsible for designing and developing back-end architecture components for DB2/MQ Series based applications to support an Institutional Profile System.
• Defined requirements, designed and developed financial software to support client accounts and documentation.
• Wrote program specifications for new modules in new applications development.
• Performed advance coding, testing and implementation of integrated applications using various technologies.
• Used JCL for batch processing.
• Used CA7 as scheduling software for production batch jobs.
• Performed unit testing, developed test scripts and performed integration testing on COBOL, TSO/ISPF, MQ Series, CICS, DB2 and stored procedures.
• Demonstrated technical leadership in completing large tasks of a Y2K renovation.

Confidential

PROGRAMMER/ANALYST

Responsibilities:

• Responsible for designing and developing online applications for a Package Tracking system using CICS, DB2, IMS, SQL and among other tools.
• Supported and maintained a large package tracking system.
• Gathered requirements, analyzed, designed and developed software to enhance a tracking system.
• Maintained a testing environment and made sure the database was up and running and provided test results to various users.
• Used JCL for batch processing.
• Ensured proper job schedule using CA7.
• Testing was performed in COBOL, TSO/ISPF, CICS and DB2.
• Implemented online ad-hoc querying report application to access the database.

Confidential

PROGRAMMER

Responsibilities:

• Responsible for enhancing and developing online applications to support an array of financial products.
• Designed and implemented various financial applications creating a back-bone for bank products such as Commercial Paper Issuance and Letter of Credit using COBOL, TSO/ISPF, CICS, DB2, VSAM, SWIFT.
• Used JCL for batch processing.
• Involved with the user community in identifying areas of enhancement on existing applications.
• Tested various financial applications prior to production implementation.
• Enhanced a vast suite of online banking applications.
• Responded, researched and resolved complex issues brought forth by users as well as the management team.

Confidential

PROGRAMMER

Responsibilities:

• Responsible for re-engineering online and batch systems for a marketing application.
• Analyzed, designed and implemented a telephone marketing application.
• Rewrote the existing system using DB2 and IMS DB/DC and performed testing functions in collaboration with Business Analyst.
• Used JCL for batch processing.
• Coordinated and re-organized job scheduling of a large batch system eliminating many defects and inefficiencies in the process.

Confidential

PROGRAMMER

Responsibilities:

• Responsible for maintaining an existing Stock Transfer System and enhanced and developed new features using tools such as CICS, COBOL, TSO/ISPF, Adabas, VSAM, IMS DB/DC and SQL.
• Responsible for developing software to support a Canada based Stock Transfer System.
• Performed major enhancement tasks on existing systems.
• Used JCL for batch processing.
• Converted old legacy systems into new and more efficient applications.