SUMMARY:

• Over 6.5 years of extensive experience as Business Analyst in Business Process Design, Streamlining, Quality Assurance, Object Oriented Analysis and Design (OOAD) in diverse fields such as E - Commerce, Healthcare and Finance.
• Proficient with various iterative SDLC methodologies such as Waterfall, RUP and Agile (Scrum).
• Experience in creating and managing product and sprint backlogs, user stories, sprint review and customer feedback working with rapidly changing requirements and rapid prototyping tools.
• Performed GAP analysis, documenting variances and suggesting steps to overcome the gaps.
• Authored Project vision documents, scope documents, supporting artifacts and RFP’s.
• Organized many JAD sessions, interviews, workshops and requirement elicitation sessions with end-user/client/stakeholders and Subject matter Experts (SME).
• Expertise in identifying, developing and documenting Business and Functional Requirements Specifications (FRS), User Requirement Specification, System Requirements Specifications (SRS), non-functional requirements and Supplementary Specification.
• Preparation of UML diagrams including Use Case Diagrams, Data Flow Diagrams, Activity diagrams, State Diagrams and Sequence Diagrams.
• Experience in designing and defining user interface requirements wireframes, screen mockups, storyboards and defining elements and rules around the same.
• Strong understanding about UI and UX design principles and user centered methodologies.
• Experience in developing proof of concepts for applications using user interface design skills.
• Strong knowledge of MS Office, MS SQL server, MS Visio, MS Access, Team foundation server(TFS), Rational Clear Quest, Rational Requisite Pro, Quality Center and QTP.
• Proficient in developing and executing test procedures, test cases, test scripts, test plans, performing functional, usability and stress testing and ensuring software meets the system requirements.
• Excellent Power-point skills and ability to independently layout slides in a logical flow of sequence for senior management presentations and for end users and developing manuals.
• Exceptional analytical, problem solving, strategic planning and decision-making skills.
• Self-starter, Strong team building, conflict management, time management and requirement management skills.
• Proficient in interpersonal andCustomer relationship management skills.

TECHNICAL SKILLS:

Platforms: Windows 2000/XP/NT, Windows Vista and 7, Mac-OS

Methodologies: Agile (Scrum), RUP, Waterfall

Content/Change Management tools: MS SharePoint, Rational Clear Case

Languages: JAVA, SQL, PL/SQL, .NET

Modeling & Analysis Tools: Rational Rose, MS Visio

Project Management Tools: MS Project, IBM Lotus Notes, SharePoint, Rational Team Concert, MSBI

Office Tools: MS Project, Word, PowerPoint, Excel, and Outlook

PROFESSIONAL EXPERIENCE:

Confidential, Tampa, FL

Senior Business System Analyst

Responsibilities:

• Gathered high level requirements from the stake holders and documented them as Business Requirement document and Functional requirement document.
• Created AS-IS and TO-BE models for the new Medical Management Platform being built by Confidential .
• Prepared meeting minutes, RAID document, Traceability matrix and other necessary documentation for tracking the things and see that they are well managed.
• Facilitated meetings and conducted brain storm sessions for bringing better clarity of requirements and framing them into business and I.T requirements
• Part of preparing Technical Design document and GAP analysis
• Developed the test scenarios and test plans based on business requirements, technical specifications and/or product knowledge in Quality Center.
• Prepared Use case diagrams, user stories and also created process flow diagrams from the insight given by stake holders and SME’s
• Part of writing Impact Assessment summary documents consisting of breakdown of I.T requirements.
• Timely submission and reporting the deliverables ensuring the quality of the work.

Environment: Windows 7, MS Word, MS Excel, MS Visio, MS Access, HP Quality Center

Confidential, Johns creek, GA

Business Analyst

Responsibilities:

• Closely worked with development team to make sure whether the software application fits within the architecture and has the required behaviors.
• Review the current BRD (Business Requirements Document) and SRD (System Requirements Document to describe all detail component changes for specific programs.
• Created Use-Cases, Wireframes and State Diagrams to demonstrate software architecture and interaction of system components before prototyping. Used Rational Rose, Requisite-Pro for requirement traceability
• Designed Wireframes which allowed development of variations of a layout to maintain design consistency throughout the E-Commerce site
• Articulated UML through Use cases, use case document by specifying actors, normal flow, sub flow, alternative flows.
• Collected and documented policies, calculation methods, business processes as well as business rules.
• Responsible for change management process.
• Interviewed the domain experts and carefully recorded the requirements in the format that can be reviewed and understood by both business people and technical people
• Assisted in documenting various business related texts
• Worked closely with test team for user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Prepared Application Maintenance services operational reports.
• Developed the test scenarios and test plans based on business requirements, technical specifications and/or product knowledge in Quality Center.

Environment: IBM Rational Requisite Pro, Rational Rose, ClearQuest, Clear case, MS Visio, MS Project, Oracle,Quality Center, Tableau, Windows NT.

Confidential, Southfield, MI

Business Analyst

Responsibilities:

• Gathered and analyzed the requirements and converted them into Business Requirements Specifications (BRS) and Functional Requirements Specifications (FRS) for the development and QA team.
• Designed and conceptualized Use Cases, Activity diagrams and sequence diagrams in MS- Visio.
• Created “As-Is business models” to understand the existing claim settlement process through interaction with SMEs, underwriter and Finance department.
• Knowledge sharing by performing Impact Analysis transition from ICD 9 to ICD 10, suggested changes on UI required during transition.
• In depth knowledge on Medicare and Medicaid claim and claims processing for transactions.
• Gap Analysis for new functional requirements and understanding business needs for effective alignment with the product release roadmap.
• Breaking down of complex concepts into small, logical, organized manner.
• Created test scenarios in test plan document for testing the applications.
• Validated data to ensure data upload corresponds to the Data sets and the pricing is as per the standards.
• Analyzed test results, report generation and defects tracking and resolution using Quality Center.
• Used SQL statements for back-end testing.
• Created and maintained Requirement Traceability Matrix, Test Cases and Test Data.
• Performed data analysis using excel and other tools while migrating data.
• Conducted System, Integrated, and Regression Testing to the application using Functional and User acceptance testing.
• Prepared test data in HIPAA compliant X12N standards for both inbound and outbound EDI transactions.
• Facilitated meeting with stakeholders, project managers, developers, QA Analysts and other end user based onsite/offshore to deal with business and technical queries and resolutions.
• Active participation in all phases of testing lifecycle (Design, Planning, Development and Results)

Environment: s: Windows 7, MS Excel, MS Visio, MS Project, SharePoint, UML, SQL Server 208, SDLC/Agile, Quality Center

Confidential, Lakeland, FL

Business Analyst

Responsibilities:

• Involved in initial project planning with the management including project scope, budget estimation, time estimations and other project parameters.
• Preparation of SRS documents, Test cases and Test plans. Review and Analysis of the Functional and System Requirement documents.
• Defined security and privacy requirements from the client.
• Conducted JAD sessions and Interviews to understand client requirements and convert the requirements to IT specifications.
• Continuous updating on the project progress to stakeholders- Internal and External, throughout the project life cycle.
• Liaising between users, business stakeholders and technical team for effective alignment during the project progress.
• GAP analysis to understand the status of the project against the expected.
• Extensive use of RUP methodology guidelines through the SDLC.
• HIPAA 837i/p/d; 270/271,267/277,835,824,275 transactions, with in-depth knowledge of ICD 9 & ICD 10 framework.
• Developed 4010 and 5010 use cases and design specifications along with 837, and multiple eligibility (270/271) healthcare claim status (276/277) requirements.
• Prepared traceability matrix throughout the project to track changes.

Environment: Rational Unified Process (RUP), Rational Test Manager, Rational ClearQuestWindows, MS Office, HTML, Windows

Confidential, Charlotte, NC

Business Analyst

Responsibilities:

• Design and Develop business required documents including high-level design and low-level Design.
• Frequent interaction with SMEs in the Fixed Income Group, portfolio Managers, Investment Advisors, IT Managers, and Program Managers to understand the business and identify the requirements.
• Conducted UAT by developing test plans, test scenarios and test cases based on the functional requirements and technical specifications.
• Performed analysis on cost-benefit and Return on Investment.
• Performed Business Process Reengineering (BPR) and Gap Analysis to check compatibility of the existing system infrastructure with the new system. .
• Worked with the QA team to develop test scripts and test cases.

Environment: MS SQL 2008, MS Project, MS Word, MS Excel, Load Runner, HPQC

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

• Reviewed and conducted GAP analysis for Confidential and designed a strategy for process re-engineering.
• Handled Project management activities including Project status, Release tracking, and Compliance issues in accordance with the Project Manager.
• Developed Product backlogs and sprint backlogs.
• Co-ordinated with technical team for document reviews and sign-offs.
• Tracked and resolved system issues based on EDI-834 transactions under HIPAA standards.
• Followed Agile (Scrum) methodology for the SDLC.