Program Manager Resume
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Portsmouth, NH
SUMMARY:
- 17 years of experience in IT Industry, with 8+ years of project management and program management responsibilities in Client PMO. Proven ability to define requirements, build scope of work, create detailed project plans and manage projects to successful completion. Sound knowledge and understanding of system analysis, design, development and project execution practices with technical expertise in IBM midrange AS400 technologies.
- Good leadership skills demonstrated by team building, mentoring, resource management and ability to analyze situations and make timely, sound decisions under conditions of risk and uncertainty.
- Good Client management skills, providing expert solutions to clients, handled multiple projects simultaneously, managed very well with client SMEs, onsite/offsite teams and coordinated for the successful completion of the projects. Worked as Program oversight Manager as well as Project Manager for Development, Conversion, Production Support and Maintenance projects.
- Project Management, Program Oversight, Project Scheduling, Project Tracking, Resource Management.
- Rich experience in translating Business requirements to understandable IT systems requirements and Implementing CMM Methods & Procedures across the organization.
- Thorough understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development and Testing.
- Effectively managed Program oversight responsibilities in Client PMO.
- Successfully managed multiple projects with global implementation, and rapidly evolving requirements.
- Domain knowledge expertise on Areas - Banking and Financial services, Retail, Insurance, Manufacturing & Logistics and managing IT Infrastruture Services.
TECHNICAL SKILLS:
Project / Program Management tools: MS Office, VISIO, PPM, CLARITY, Remedy.
Project Repository: Sharepoint / Shared drive.
Testing / Defect Management tools: ALM, JIRA.
Programming Languages: RPG, ILE, CL, SQL.
Hardware: IBM Mid range AS400 systems.
Databases: IBM DB2/400.
Operating systems: IBM OS/400.
Change Management Tools: SOM, Turnover, Aldon, Implementer.
Development Tools: SEU, RLU.
PROFESSIONAL EXPERIENCE:
Confidential - Portsmouth, NH
Responsibilities:
- Primary responsibilities were to manage various high priority, high visibility projects - Venezuela Migration, Centrfiy server Upgrades, Firewall Upgrades.
- Additional responsibilities include - Weekly Score card updates, Driving status calls, generate weekly status reports for executive management team. Track issues / risks to closure and mantain project deliverables on Sharepoint.
- Schedule Knowledge sharing sessions for Migration stake holders to ensure proper transition of support responsbiltiies from Venezuela team to RDC.
Confidential -Jersey City, NJ
Responsibilities:
- Primary responsibilities in this Regulatory project were to manage Major releases & point releases.
- Additional responsibilities include - Weekly Score card updates, Driving status calls, generate weekly status reports for executive management team. Track issues / risks to closure and mantain project deliverables on Sharepoint.
Confidential - New York City, NY
Responsibilities:
- Primary responsibilities include program office Program Manager (PM) support duties.
- Support Program Manager by coordinating and driving Program Office governance activities and accountabilities.
- Single Point of Contact and source of truth for all PM deliverables (guidance and PM disciplines - tools, processes and governance).
- Collates all PMs program artifacts (status reports, staffing plans etc.,.) ensuring quality and integrity of data.
- PPM Support and reporting. Administers SharePoint (Project Artifacts) and JIRA (CAIR tracking) for the program.
Confidential - New York City, NY
Responsibilities:
- Primary responsibilities include managing two Capstone work streams - Information delivery and Performance Data, in addition to managing course of business enhancements - OCS Automation project
- Liaisoning responsibilities with PQA project Internal Audits, schedule and conduct project meetings, schedule peer reviews where necessary
- Daily, Weekly, Monthly reporting on status of each of the managed projects to all business and IT stake holders and PMO as stated in program communication plan.
- Facilitate IT internal meetings as well as Product/IT sessions for formal walk through sessions on project deliverables to obtain review approval, sign off from project stake holders.
- Facilitate PM forum and share best practices adopted in projects managed, Lessons learned during different phase of managed projects.
Confidential - New York City, NY
Responsibilities:
- Primary responsibilities include PM / Program oversight under TA Conversion PMO.
- Project planning, manage and track project deliveries, oversee and work on development of project deliverables.
- Liaisoning responsibilities with PQA Manager, schedule and conduct project meetings, schedule peer reviews.
- As an oversight manager, create & maintain overall program project plan, conduct transmission meetings between BNYM technology team and Asset Servicing.
Confidential - Wayne, NJ
Responsibilities:
- Primary responsibilities as a techno-functional manager include meeting with client managers, project directors, Application SMEs to help the team understand the business and applications, extensively participate in project management review meetings, discuss problem areas and delegate the technical team to perform in depth analysis.
- Lead the onsite project team at Client location as well as offsite team members, manage resources, do project estimations, mentoring, provide technical solutions to the team and solve delivery issues.
- Maintain overall project work plan, tracked scope changes to the project, keeping effort variance, cost variance and schedule variance under limits framed by the organization level bench mark.