SUMMARY

• Self - motivated, energetic Business Analyst with over 7 years of diverse experience in Banking, Insurance and Media sectors.
• Skilled in performing Gap Analysis, in depth knowledge of AS-IS and To-BE business processes
• Thorough knowledge and understanding of various Software Development Life Cycle (SDLC) methodologies like Agile, RUP, XP and Waterfall.
• Excellent working knowledge on Scrum concepts like Scrum team, Product backlog, Spring planning, User stories, Daily standup, Burn down charts, Planning poker and Pair programming
• Proven ability to work with functional teams in an agile environment and be able to fulfill roles like Facilitator, Tester and Scrum master
• Extensive experience in creating detailed Business Requirements Document (BRD), Functional Requirements Document (FRD) and User Interface Document (UID).
• Exposed to working with development team to identify and document Non-Functional Requirements (NFR).
• Experience in facilitating Joint Requirement Planning (JRP) sessions and conducting Joint Application Development (JAD) sessions throughout various SDLC.
• Well versed at giving walkthrough and creating Unified Modeling Language (UML) diagrams for Business Process Modeling like Use Case Diagrams (UCD), Activity Diagrams (AD), Sequence Diagrams (SD), Data Flow Diagrams (DFD), Flow Charts (FC) and Wireframe Prototypes
• Reasonable understanding of Object Oriented Analysis and Design (OOAD) concepts.
• Expertise and hands on experience in SQL and RDBMS for Analysis, Reporting and Testing purpose.
• Experience in handling changes effectively by conducting Impact Analysis and holding Change Control Board (CCB) meetings.
• Proficient in Creating, Managing and Tracking Requirements Traceability Matrix (RTM)
• Experience in assisting testing team with Test plans, Test scripts, Reviewing Test Cases, and Validating and Monitoring Defects using various Defect tracking tools.
• Proficient in performing Functional Testing, Smoke Testing, Regression Testing, Progression Testing and User Acceptance Testing (UAT).
• Experience in conducting User Training Workshops and thoroughly documenting User Manuals after subsequent releases.
• Active involvement in Post Production Validation and Production Support.
• Confident, quick learner, adaptable and positively influenced by the ever-changing technology.
• Excellent analytical and problem solving skills; listening, oral, and written communication/presentation skills

TECHNICAL SKILLS

Requirements Management Tools: PowerDesigner, Rational Rose, Requisite Pro

User Interface Design Tools: SmartDraw, MS Visio, Just in Mind, Snagit, MS Paint

Languages: SQL, XML, HTML, CSS, Java, C++, MIPS

Project Management Tools: MS Project, MS Office (Word, Excel, PowerPoint, Access)

Defect Management Tools: Bugzilla, SILK Central, JIRA, HP Quality Center, Rally

Databases: SQL Server 2000, MS Access, Oracle

Operating Systems: Windows 7/Vista/XP/95, Mac OS X

PROFESSIONAL EXPERIENCE

Confidential, Warren, NJ

Sr. Business Analyst

Responsibilities:

• Functioned as the liaison between the business line, operations, and the technical areas throughout the project life cycle.
• Conducted extensive brainstorming sessions with end users and SME to understand the processes and gather requirements.
• Prepared Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs) to capture the essential and extended functionalities for the proposed system.
• Developed the Use Cases to self-understand and communicate the process to be deployed under the new system to the entire development and testing team.
• Organized and moderated Joint Application Development (JAD) sessions with the end users, business users, developers and testers teams whenever necessary, as a conflict resolving tool.
• Performed walkthroughs and knowledge transfer of business requirements and functional requirements with the development and test teams.
• Created and maintained Requirements Traceability Matrix (RTM) to manage requirements and performed Impact Analysis when request for change (RFC) arrived. Escalated the results of the analysis to the Change Control Board (CCB).
• Accountable for documenting Meeting Minutes of the weekly meetings and distributing to PM and other team members.
• Made Screen Mockup and Wireframes for the application to easily communicate to the user, developer and tester
• Assisted Software test team in creating Test plan and test cases to ensure the quality of the system
• Monitored bugs in the system using tools like Silk Central to ensure that system meets the industry standards and business user’s requirements.
• Tracked open issues and documented progress reports on weekly basis.
• Coordinated and Monitored User Acceptance Testing (UAT) with the business user and interfaced with the development and test team with regards to defect status and fixes on a regular basis.
• Facilitated Post Production Validation and actively participated in production call support whenever necessary.
• Helped in preparing user-friendly documents like user manuals and system guides; provided training to user community as and when necessary.

Environment: Rational Unified Process (RUP) methodology, Sybase Power Designer, Microsoft Office Suite, Microsoft Visio, Silk Central, MS. Project, Oracle DB, Java, MySQL

Confidential, Bloomington, IL

Sr. Business Analyst

Responsibilities:

• Worked with Business Users, Customers and Subject Matter Experts (SMEs) to understand the existing system and the current business process and methods to identify deficiencies and areas for improvement and enhancement.
• Accountable for creating, maintaining and ensuring User stories to have coverage on business values, story points and acceptance criteria.
• Proficiently helped development teams to break down large user stories for execution.
• Advised product owners, scrum masters and teams to improve their ability to create good Product Backlogs to prioritize features and subsequently created Sprint Backlogs.
• Actively assisted in the acceptance and validation of the stories by testing the delivered stories.
• Provided detailed User Interface Document to the development and testing team for clear understanding of the system.
• Conducted requirement walkthroughs with the development and test teams before the development and testing phases respectively, to ensure that the requirements are accurately understood.
• Created and maintained Requirements Traceability Matrix (RTM) to trace technical requirements to their business requirements and the test case to their functional requirements.
• Worked closely with the QA Team and played a key role bringing in best practices of test driven development in an Agile environment.
• Actively participated in the Daily stand up and Weekly status meetings.
• Extensively used task board, poker planning for better team work and results.
• Conducted User Acceptance Testing (UAT) to ensure all the business requirements have been fulfilled by the application.
• Actively participated in Post Production Validation (PPV) and handled issues appropriately.
• Prepared detailed user manuals and conducted training sessions.

Environment: Agile Methodology, Doors, Smart Draw, Microsoft Visio, JIRA, Oracle DB, Java, HTML, SQL.

Confidential, New York City, NY

Business Systems Analyst

Responsibilities:

• Identified the areas for improvement by reviewing and analyzing the existing online portal systems.
• Conducted detailed and comprehensive Business Analysis by working with end users and other stake holders to identify the system, operational requirements, and proposed enhancements.
• Used MS Project and assisted project manager in making Project Plan with necessary modifications.
• Performing businessimpact analysis of proposed projects processes and gap analysis for new functionality requirements, as well as prioritizing them based on actual business needs so as to align them with the project roadmap.
• Created Business Requirement Documents and Functional Requirement Documents using Rational Rose.
• Prototyped the application UI using Justinmind Prototyper providing mock-up screens and wireframes.
• Created UML diagrams and worked extensively on use case modeling.
• Conducted walkthroughs of the application requirements, with the development, testing and support teams.
• Conducted review meetings with software test teams to ensure appropriate test scenarios have been provided.
• Conducted user acceptance testing (UAT sessions) to ensure all the business requirements have been fulfilled by the application.
• Worked with the Production support team for issues reported by the user group in the production environment.
• Prepared user manuals and conducted training sessions.

Environment: RUP methodology, Rational Rose, MS Visio, Just in Mind prototyper, UML, MS Project, Java, Oracle

Confidential, Richmond, VA

Business Analyst

Responsibilities:

• Worked with Business User Representatives and other Business Analysts to understand the current system and the business process in place to identify deficiencies and areas for improvement.
• PerformedGAP analysisby creatingAS-ISandTO-BEdocuments to identify the potentials of the improved system.
• Prototyped the application changes using MS Paint providing mock-up screens.
• Designed and developed various UML diagrams including Use Case Diagrams, Activity Diagrams, and Sequence Diagrams to both management and development teams to ensure uniform understanding of the business scope, and detailed business and functional requirements.
• Extensively used SQL to verify the integrity and consistency of the data in the database.
• Facilitated Change Management within the project by performing Impact Analysis for Change Requests obtained during early stages of the Project Life Cycle.
• Widely used Requirements Traceability Matrix (RTM) for identifying and tracing the linkages among several connected project artifacts to analyze the impact of a desired change.
• Assisted Testing teams in Regression testing and Black box testing; Participated in Navigation testing, Smoke testing and UAT testing of each build during the various phases of the application.
• Extensively used Borland’s Silk Central for defect management that included bug tracking, review, assignment and reporting.
• Organized and participated in Release walkthroughs, demos & presentations of the new releases and documenting the feedback.

Environment: RUP methodology, Caliber, Smart Draw, Microsoft Office Suite, Microsoft Visio, Borland Silk Central, Java, Oracle, MS Access