SUMMARY

• 8+ years of industry experience as Business systems Analyst and Scrum Master working in the Financial, Banking and E - Commerce.
• Experienced in working with clients to implement requirements and in providing team leadership for development support teams comprising company as well as client and third party contract staff.
• Excellent work ethics and analytical skills coupled with excellent communication, written and interpersonal skills describing a committed team player.
• Business research, analysis, handling complex issues pertaining to the business process, assisting in depicting workflows, developing and managing requirements.
• Expertise in concisely decomposing business requirements into functional requirements & Business Rules, developing Use Cases using UML methodology and preparing User Interface Specifications, Test plans and Test cases, Project charter/plans and designed User Acceptance Test plans and implemented UAT testing.
• Experience in managing and implementing business process modeling and requirement management in large financial system projects (Asset Management, Investment proposals, Portfolio Rebalancing), and e-commerce enhancement projects.
• Possess excellent business writing skills required for documenting Project Definition Document (PDD), Business Requirements Document (BRD), Functional Requirements Document (FRD), Non-Functional Requirements Document (NFRD) and System Requirements Specification (SRS).
• Thorough understanding of software development methodologies such as Waterfall, RUP Iterative System Development Life Cycle process and Agile/Scrum iterative development and Hybrid Model.
• Professional expertise in working with multiple teams on different levels of Scaled Agile Frameworks.
• Facilitatedscrum ceremonies such as Product Backlog meeting,DailyScrum meetings, SprintPlanning meeting, SprintReview meeting and Retrospective meeting and Extensive knowledge in maintaining Product backlog, Burn down chart and Team Velocity.
• Experienced with tools including JIRA, Rally and HP-ALM to capture the User Stories and User Requirements.
• Experience in conducting GAP analysis, Impact analysis, Feasibility study, Cost-benefit analysis, Risk analysis, Root cause analysis, SWOT analysis, SIPOC and ROI analysis tools and techniques.
• Skilled at gathering requirement using different elicitation techniques such as Client interviewing, requirements workshop, Interface analysis, Prototyping, Job shadowing, Document Analysis, Reverse Engineering and Benchmarking.
• Business Intelligence reporting using SQL Server services like SSRS, SSIS, SSAS.
• Skilled in identifying the data requirements, preparing data flow diagrams, designing Schemas, Fact tables, data analysis and data mapping, Process mapping and Business Process Models (BPM) .
• Proficient in using MS Visio, Rational Rose and UML for generating Use Cases, Class Diagrams, Entity relationship (ER), Sequence Diagrams, Activity Diagrams and Collaboration Diagrams.
• Extensive implementation knowledge of Databases, Data table structures, Data warehousing, Schemas, Data Marts, OLAP operations like rollup, drill down, slicing/dicing using BI tools.
• Involvement in Data Mining / Dimensional Modeling, Database Debugging, ETL process and Business Intelligence Reporting using Tableau Desktop 8.2, IBM Cognos, Spotfire, Informatica Power Center.
• Extensively interacted with the designers, developers to ensure functional implementation of business requirements and the QA team in executing Test Plans, Test Case scenarios, Test Logs, Test Objectives.
• Comprehensive knowledge of web services related concept such as web methods, XML, WSDL, HTML, AJAX, SOA, API and web architecture, business engines and XML schemas, SOA orchestration.
• Acted as source to find external web services to be consumed by project from UDDI registry.
• Familiarity with White-Box and Black-Box testing techniques such as Load Testing, Regression Testing, Unit and Functional Testing, Integration, System Testing and Performance Testing.
• Knowledge and experience in conducting User Acceptance Test (UAT) and creation of dummy Data.
• Knowledge of Dodd Frank Regulation, SOX, FINRA, CFTC, SEC compliance and Integration.
• In depth knowledge of Stocks, Futures, Forwards, Swaps, Options, Equities, Bonds.
• Good understanding of Credit Derivatives - Credit Default Swaps, Synthetic Securities (CDO, CMO & CLO), Total Return Swaps, Credit Spread, Forward and Options, Credit Linked Notes etc.
• Solid understanding of trading life cycle for different Exchange Traded and OTC Traded instruments.
• Analyzed trading positions with VaR concept for Market Risk and Credit Risk.
• Excellent understanding of Bonds such as Government bond, Municipal bond, Corporate bond, TIPS and Interest rate derivatives.
• Strong understanding of auto, property, life insurance.

TECHNICAL SKILLS

Business Modeling Tools: Rational Rose Enterprise Suite, Rational Requisite Pro, MS Visio, Clear Case, Clear Quest, SharePoint 2007/2010/2013 , HP ALM, BPMN, UML

Management Tools: MS Project professional, MS project Server, JIRA, MS SharePoint 2010, SharePoint Designer, Rally, Version 1, HP-ALM

Languages: HTML, DHTML, Visual Basics(VBA), XML, WSDL

Project Methodology: Rational Unified Process (RUP), Software Development LifeCycle (SDLC), Agile and Waterfall

Web Technologies: HTML,CSS, JQuery, ASP.net, C#, Java Script, AJAX

ETL tools: Data stage, Informatica, IBM Cognos, IBM Infosphere, Infosphere Information Services

QA testing tools: HP QC, JIRA Greenhopper, HP Load Runner, MS test Manager 2013, Quick Test Professional (QTP), Load Runner, Rational Test Manager, Rational Clear Quest

Database & Server: Oracle, MS SQL server 2012/2008/2005 , MS Access, DB2

BI reporting tools: Tableau, Tableau Desktop 8.2, Crystal Reports, Cognos 10, SQL server integration services (SSIS), SQL Server Reporting Services (SSRS), SQL server Analysis Services (SSAS), Micro strategy reporting system, Spotfire, ClickView

Financial and Financial modeling: Equities, Fixed Income, securities, foreign exchange, bonds and derivatives, insurance, mutual funds and check processing, trading & risk environment, credit, interest rates, treasuries and Mortgage concept.

PROFESSIONAL EXPERIENCE

Confidential, Tampa, FL

Senior Business System Analyst/Scrum Master

Responsibilities:

• Interacted with the Business Owners and SMEs along with Risk Managers and Project Architects, to gather client specific business requirements and translate them in a various business artifacts for the technical team.
• Conducted user interviews, facilitated JRP and JAD sessions to better understand the business domain, requirements and project scope.
• Implemented Scrum methodology during the project life cycle and ascertained deliverables on a per sprint basis
• Instructed and modeled core Scrum principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
• Helped to prioritize user stories using MoSCoW and Planning Poker techniques.
• Used Scrum Related tools such as JIRA Green hopper to document and visualize stories, tasks and measure performance through burn down charts/velocity charts.
• Maintained meeting notes and presented weekly status reports on the project using Business Object Crystal Report.
• Created UML diagrams such as Use Cases, Activity Diagrams, and Business Process Modelling Notation (BPMN) using MS Visio.
• Conducted walk through sessions with the business users and the stake holders of the project to facilitate the BRD sign off process.
• Performed risk analysis of the requirements to identify the key business risks areas for the project and prioritized the application development and testing.
• Developed strategic partnerships with the Business Users to develop solid knowledge base of the business line, including the business plan, products and process.
• Used various SQL commands like Create, Delete, Update, and Inner, Outer, Left, and Right joins to update the database and retrieve data for data analysis and validation.
• Helped in creating a Data Dictionary having the business definition of Data Mapping to map the Logical Data elements in use cases to Physical data elements
• Defined and suggested SOAP, XML based web services, web methods and application programming interfaces (API’s) based on JAVA.
• Prepared Client side validation and Server side validation in SRD and provided to lead developers.
• Created Stub Data in XML and provided to UI developers to progress the web page development.
• Referred to UDDI to access external web services in WSDL and also assisted in SLA agreement.
• Facilitated the process of orchestration by providing process flow diagram in order to automate the business process.
• Worked on logical data modeling to represent graphically about what the information is about, how to relate it with business concepts and how to apply business rules to the system.
• Extensively used Tableau for analyzing securities including equity, bonds; building analysis flow for monitoring asset class performance.
• Created Traceability Matrix between the Use Cases (Requirements) and Test Cases, developed detailed Test plan, Test Cases, Test scripts for testing the functionality, GUI and security testing.
• Collaborated with the QA Group to ensure adequate testing of application both before and after completion, maintained quality procedures, conducted UAT Testing, and ensured that the documentation is in place.

Environment: Scrum, Windows 7/Vista/8, MS Office Suite, Java, Java Scripts, XML, SOAP, C++, MS Project, MS Visio, UML, Adobe Photoshop, SharePoint 2013, SQL Server Services, Tableau, HP Load Runner, JIRA, Cognos 10.

Confidential, NYC, NY

Senior Business System Analyst

Responsibilities:

• Worked extensively to gain knowledge about historical data of the various portfolios of different asset classes handled by the Company
• Elicitation of Functional/non-functional requirements and Conducting the functional requirements/user requirement specification reviews and walkthroughs with designers, developers, SME’s and stakeholders,
• Performed GAP analysis to further identify deltas between the legacy application used and the desired state.
• Created Process Flow diagrams, Use Case Diagrams and Class Diagrams using Microsoft Visio and Rational Rose.
• Created UML diagrams such as Use Cases, Activity Diagrams, and Business Process Modelling Notation (BPMN) using MS Visio.
• Facilitated Scrum meeting with technical/non-technical team, SME’s to clarify business rules & solve impediments and translated Functional requirements into User stories using Rally.
• Provide user interface design for Web-based projects, including dashboards, widgets, and products.
• Develop HTML prototypes and UI deliverables, such as wireframes, flowcharts, screen mock-ups, and interface design specifications.
• Assisted architect in designing the Service Oriented Architecture (SOA) and facilitated in coordinating different Webservices by writing XML request and response.
• Worked with Legal compliance team to facilitate System Level Agreement (SLA) for enrolling external web services and was involved in negotiating salient features of SLA terms.
• Assisted in Integration of Bloomberg web services/web methods and API’s to extend securities updates information.
• Used various SQL commands like Create, Delete, Update, and Inner, Outer, Left, and Right joins to update the database and retrieve data for data analysis and validation.
• Work on data mapping for data from different data providers like Reuters, Markit, etc.
• Understand client's challenges and goals to build and expand GUI tools
• Knowledge know-how on the process of risk management and the best practices
• Worked with managers in understanding the risk calculation for fixed income securities as well as different risk reports for fixed income securities.
• Understood the data sources as well as how the extracted and processed to generate different risk reports for fixed income securities.
• Documented a detailed report for on VaR and Statistical Analysis and procedure of employing VaR across the whole portfolio management spectrum
• Built checkpoints to discover requirements specification problems like ambiguous requirements, missing requirements, inconsistent requirements
• Made extensive use of MS-Visio to represent the current workflow while documenting system workflows
• Involved in user acceptance testing (UAT), helped in defining test documentation

Environment: Waterfall, Windows (98/XP/7/Vista/8),MS Project 2010, Visio, UML, SharePoint 2010, SQL, HTML, XMLMockup Screen, HPALM, HPQC,SQL server services

Confidential, Denver, Colarado

Senior Business System Analyst/Scrum Master

Responsibilities:

• Worked with decision makers, system owners, business users and SME’s to have clear understanding of the high level requirements and goals.
• Performed GAP analysis and identified AS- IS and TO-BE state to identify business rules, business and system process flows, user administration, requirements and assumptions.
• Worked closely with end-users and stakeholders to develop a detailed understanding of the requirements and gathered requirements using Artifacts digging, Interviewing, Prototyping, Benchmarking and job shadowing to prepare comprehensive set of documents and to define the specifications and business value of the systems and delivered them in the Business Requirements Document and the Functional Requirements Document.
• Created UML activity diagrams, sequence diagrams, Business Process Modelling Notation (BPMN), state diagrams using Microsoft Visio.
• Implemented Scrum methodology during the project life cycle and ascertained deliverables on a per sprint basis
• Instructed and modeled core Scrum principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise.
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
• Helped to prioritize user stories using MoSCoW and Planning Poker techniques.
• Used Scrum Related tools such as JIRA Green hopper to document and visualize stories, tasks and measure performance through burn down charts/velocity charts.
• Used Mockup Screens to convey look and feel of the GUI screens for the end users to developers.
• Work closely with UI developers and highly involved in designing the User Interface (UI) using MS Visio.
• Assisted system architect in writing client side validations for the UI webpages and also assisted UI developers in creating Ajax for dynamic and interactive UI pages.
• Defined and suggested SOAP, XML based web services, web methods and application programming interfaces (API’s) based on JAVA.
• Prepared Client side validation and Server side validation in SRD and provided to lead developers.
• Used various SQL commands like Create, Delete, Update, and Inner, Outer, Left, and Right joins to update the database and retrieve data for data analysis and validation.
• Helped in creating a Data Dictionary having the business definition of Data Mapping to map the Logical Data elements in use cases to Physical data elements (record source).
• Created Stub Data in XML and provided to UI developers to progress the web page development.
• Referred to UDDI to access external web services in WSDL and also assisted in SLA agreement.
• Facilitated the process of orchestration by providing process flow diagram in order to automate the business process.
• Prepared Test Plans, Test Cases, and Test Scripts for UAT process with business users.
• Performed data analysis and cleansing guided by the business rules and source data.
• Extensively used Tableau for analyzing securities including equity, foreign exchange, bonds; building analysis flow for portfolio rebalancing and monitoring asset class performance.
• Assisted in Creating Conceptual Data model, Logical Data model and Physical Data model for specific standards and guidelines.
• Used various SQL commands like Create, Delete, Update, and Inner, Outer, Left, and Right joins to update the database and retrieve data for data analysis and validation.
• Hands on experience with portfolio management, futures, options, forwards and other OTC products and trained developers for various financial products and help them understand the logic of operation of Derivatives Analysis, Credit Derivatives and Fixed Income Securities.
• Thorough knowledge in alternative investments including Commodities and Foreign exchange Trading.

Environment: Scrum, Windows 7/Vista/8, MS Office Suite, Java, Java Scripts, XML, SOAP, C++, MS Project, MS Visio, UML, Adobe Photoshop, SharePoint 2013, SQL Server Services, Tableau, HP Load Runner, JIRA, Cognos 10

Confidential

Business System Analyst

Responsibilities:

• Interviewed stakeholders, gathered requirements and documented requirements.
• Analyzed existing trading procedure and in corporate it into the new system with improved automation and efficiency.
• Helped in different layers of data warehouse - staging, integration, and access
• Designed and developed project document templates based on SDLC methodology.
• Adept in designing and developing Use Cases, Business Process Modelling Notation (BPMN), Activity Diagrams, and State Diagrams based on UML.
• Analyzed market data from different sources like Moody’s, Bloomberg, etc.
• Extensively worked with Portfolio Managers, Experienced Traders, and Compliance Manager toconfigure the rule-based scenarios for capturing market and credit risk, general multi-factor sensitivity analyses, and PnL.
• Creating different report prototypes for fixed income securities as well as understood the source of data and how the data is processed.
• Helped in creating a Data Dictionary having the business definition of Data Mapping to map the Logical Data elements in use cases to Physical data elements (record source).
• Created Logical data models and Logical to Physical Data Mappings.
• Acquired data from different systems and worked on Data Mapping.
• Assisted Project Management in developing Scope/ Vision Documentation and Project Plan, tracking project process.
• Participated in developing the test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
• Acted as liaison for projects with other corporate departments, including Executive, Legal and Information Services.
• Assisted in development of training materials for new technology and process improvements

Environment: Waterfall, MS Office Suite, .NET, XML, REST, C++, MS Visio, UML, SharePoint 2010, SQL Server Services, Tableau, Mockup Screens, Rally, Minitab

Confidential

Business Analyst

Responsibilities:

• Obtained a detailed knowledge of business process involved in the project environment.
• Extracted the business requirements for the end users keeping in mind their need for the application and developed the BRDs
• Created UML diagrams such as Use Cases, Activity Diagrams, and Business Process Modelling Notation (BPMN) using MS Visio.
• Interacted with numerous internal groups and formed productive and positive working relationships with staff with varying technical and business backgrounds and skill levels across the organization.
• Conducted Gap Analysis to show the current and proposed functionalities of the system.
• Generated reports using business objects.
• Extensively involved in JAD sessions to converge early towards a design acceptable to the customer and feasible for the developers.
• Performed risk analysis of the requirements to identify the key business risks areas for the project and prioritized the application development and testing.
• Develop HTML prototypes and UI deliverables, such as wireframes, flowcharts, screen mock-ups, and interface design specifications
• Developed strategic partnerships with the Business Users to develop solid knowledge base of the business line, including the business plan, products and process.
• Performed different testing like unit testing, system testing, and functional regression testing.
• Provided training to users, and involved in conducting UAT sessions to gain user confidence and approval.
• Involved in preparing a simple and detailed User manual for the application for intended users.

Environment: Waterfall, MS Office Suite, .NET, XML, REST, C++, MS Visio, UML, SharePoint 2010, SQL Server Services, Tableau, Mockup Screens, Rally,Minita

Confidential

Business Analyst

Responsibilities:

• Thoroughly studied the inherent systems to have a clear understanding of the business processes and associated system workflow.
• Conducted Gap analysis to understand new business model and additional functionalities to be incorporated into the new application.
• Elicited requirements by conducting Brainstorming, Focus group sessions with the stakeholders and SMEs.
• Conducted JAD sessions for better understanding and refining of requirements in coordination with multiple teams.
• Documented various documents including the BRD and the Use Case Specification Documents.
• Identified all use case components including basic, alternate and exception flows.
• Participated in various architectural development sessions to provide technical teams with a better understanding of the requirements.
• Analyzed Requirements and created Use Cases, Business Processing Modelling Notation (BPMN), Use Case Diagrams, Activity Diagrams using MS Visio.
• Gathering business requirements and converting them into functional requirement specifications and user requirement specifications. Used Rational Requisite Pro for Requirement Document preparation.
• Prepared Business Process Models, which included modeling of all activities of the business from conceptual to procedural level.
• Participated in Change control meetings recommending appropriate action after analysis of changing requirements.
• Conducted multiple interviews to clarify requirements in order to identify use cases and document UC Specifications.
• Provided training to users, and involved in conducting UAT sessions to gain user confidence and approval.
• Provided project manager with regular status updates assisting the overall project management initiative.
• Performed requirement walkthroughs with the Dev. and QA teams with the aim to develop testing strategies and test plans such that test cases reflect user needs.

Environment: Waterfall,Windows (98/XP/7/Vista/8),MS Project 2010, Visio, UML, SharePoint 2010, SQL, HTML, XML, Mockup Screen, HPALM, HPQC,SQL server services