SUMMARY

• Industry experience as a Sr. Business System consultant with sound understanding of High Level Business Requirements Gathering, Business Process Flow, System Analysis, Process Modeling and Business Analysis.
• Expertise in Business Process Re - Engineering and Project Management and Project coordination related activities for the timely completion of the major project deliverables i.e. maintaining task plans in MS Project to manage schedules, deadlines, and resources and further collaborating on the project to ensure on-time project delivery.
• Industry experience in U.S Leading financial/Banking institutions.
• Strong communicator and creative problem-solver, skilled at analyzing business needs and transforming them into technical functional designs, utilizing the technical and business knowledge for achieving sound and desired results.
• Expertise in writing Business requirements document, System requirements specifications, Functional requirements document, Project Definition Document, developing UML- Use Cases (High Level, Detail Level), Writing User Stories (Agile-SCRUM environment), creating Wireframes and mockups, and preparing Training manuals.
• Vast experience in driving business calls pertaining to project’s critical business decisions and leading the team for the identification of gaps, issues resolution and other business initiatives.
• Extensive experience in conducting- Gap, SWOT, Risk, and Cost/Benefit Analysis.
• Coordinating with various technical and managerial teams at all levels for various Project Maintenance items monthly releases.
• Experience in driving Joint Application Development (JAD) sessions, project meetings, reviews, walkthroughs, and customer training.
• Extensive experience in the development of UAT scripts for various project deliverables and PM items for different monthly and quarterly releases.
• Experience for WCAG test scripts development in accordance with WCAG/ADA defined compliance guidelines for testing via NVDA tool for all the critical modules validation for Web Banking Application project for Web Banking Application project.
• Driving and Development of User Acceptance Testing Test cases for the new developed Web banking application on device-Apple I-Pad (OS 7.0/Safari Browser).
• Extensive experience in managing the complete UAT process and conducting various meetings for release requirements and Production check out verification events with technology and Business operation’s partners.
• Driving the Production verification check out events with Technology and Operation’s team for various critical Project releases.
• Ability to make effective decisions and meeting project deliverables timely in a highly dynamic, demanding and fast paced environment.
• Good understanding and proficiency in deploying wide range of projects using different SDLC models- Waterfall, AGILE-SCRUM and RUP.
• Contribution in resolving and escalating the critical issues/defects to the project team surfaced during the Testing efforts and daily business operations.
• Good experience in supporting for various web based and mainframe applications in a complex production environment.
• Proficient in MS-Project, Microsoft SharePoint and possess experience in analyzing financial reports and extracting account data coupled with gathering and interpretation of relevant data.
• Full life cycle implementation experience for the ERP System-SAP (Sales & Distribution and Plant Maintenance Module) coupled with marketing strategic management experience.
• Possesses Sound Communication (Verbal & Written) and Presentation skills.
• Developed and executed queries using SQL for the Oracle Financial module.

TECHNICAL SKILLS

Programming Languages: SQL, Transact SQL, PL/SQL, C, C++, COBOL, Visual Basic 6.0/5.0/4.0, HTML 4.0,JAVA EE, J2SE5.0, .NET framework 3.5, Informatica V8.6.

Database Systems: SQL Server 2005/2000, Oracle 10g/9i/8i, Sybase 12, DB2, and MS Access 2003/2000,Teradata, Metadata.

Modeling & Other Tools: MS Visio, Snag IT, Rational Rose, Erwin.

Process Tools: Rational Rose Suite, RUP, MS Office Suite, MS Project, MS Visio, XP (Extreme Programming). PORTIA V9.0, FIX, SWIFT, SASV9.0.

Reporting Tools/ERP/CRM: Crystal Reports, Business Objects, Cognosv8.0, my SAP ECCV 5.0 (SD, MM, PM modules), JD Edwards Enterprise one (Distribution module), MS Dynamics-CRM

Operating System: Windows NT 4.0/98/2000, XP, UNIX, Sun Solaris

Version Control: PVCS, Rational Clear Case

Testing Tools: Rational Enterprise Suite, QTP V9.5, Win Runner V9.2, Load Runner, Quality centre 10.0, Application Lifecycle Management 11.0

MS Suite: MS Office, Ms Access, Ms Power Point, Ms Excel, Ms Word, Ms Visio, MS Project

PROFESSIONAL EXPERIENCE

Confidential, Philadelphia, PA

Business System Consultant

Responsibilities:

• Provided the training to the implementation users for the new GL Matrix screens incorporated in the J1-IIS System coupled with the enhancements in the existing J1-IIS Screens.
• Traceability and mapping of BRD requirements with the FSD requirements for the project via RTM Doc and in ALM.
• Logging all the deferred defects from the project in ALM and opening PM items in Production Maintenance database for the deferred defects.
• Involvement in Project coordination and management activities like Risk Analysis and PIR doc.
• Active participation and frequent interaction with the Project managers i.e. Business and technical, stakeholders, SME’s and technology team through out the Project duration.
• Developing and maintaining task plans in MS Project to manage schedules, deadlines, and resources and further collaborating on the project to ensure on-time project delivery.
• Coordinating and driving bi-weekly UAT Defect Triage calls for the project with the development and other project crew.
• Problem/issues escalation to the project team and working for the resolution for logged defects with the Technology team.
• Providing successful assistance in the Production check out event for the CBR Workflow 5.2 Migration Project in 1Q-2015.
• Studied the process in depth to understand the AS-IS process from end user as well as systems point of view for developing Business Flow Diagrams using UML tools.

Environment: Microsoft Office (Excel, Word& Power Point), Mainframe AS400 J System, File net, SNAG IT, SharePoint, HP QC Ver10.0, ALM 11.0, Clear Quest, MS Project, Oracle, Windows 2000, CBR WF 5.2, FMS, Rational Requisite Pro, Mainframe.

Confidential, Buffalo, NY

Sr. Business System Consultant

Responsibilities:

• Closely coordinating and working with the on-site business and design project team members and the offshore development team for gathering and reviewing various functional and design requirements for the Voyager UI Rewrite project initiatives.
• Extensive review and gap analysis of various proto types developed for critical modules- Transfers, Payments, Accounts, Supports & Settings, Login and Self Enrollment and validation of same in different browsers (Safari, Chrome, Fire fox and IE-8) as per the specifications defined in the Functional and Technical Artifacts.
• Conducted walk through meetings with the Project Team Members for reviewing the project documents and validating and reviewing the in scope and out scope requirements.
• Development, monitoring and control of the Share point spread sheet file for housing all the various Technical, functional and design clarifications for the Voyager Project and resolution of all the defined clarifications.
• Problem/issues escalation to the project team and working for the resolution during the complete project phase, working closely with the Technology team.
• Generating the weekly detailed dash Board report for higher management for monitoring all the critical dependencies and critical functional, technical and design related clarifications status.
• Development of the Functional Specification document for the “Transfer” module, incorporated with mock up screens for the enhanced new functionalities of Transfer module.
• Writing the User Stories for the Transfer Module.
• Working on the critical functional and technical artifacts to define all the Web Compliance and Accessibility guidelines/ADA related changes defined as per the strict guidelines charted for the WCAG/ADA compliance requirements.
• Validating the Test scripts for validating the end-to-end functional scenarios for the WCAG/ADA testing.
• Review of the various functional and UI related Test cases for the Voyager UI Rewrite project
• Providing system functionality assistance/clarification to the Testing team during the Testing Phase i.e. System Integration Testing (SIT).
• Driving the User Acceptance testing coupled with developing the UAT and Regression Test scripts defining the major high-level System functionalities for Voyager UI-Rewrite project for the critical validation of all the design and functional requirements.
• Review of the developed WCAG test scripts in accordance with WCAG/ADA defined guidelines for testing via NVDA tool for all the critical modules validation.
• Coordination and monitoring the UAT execution of the WCAG Testing in ALM and escalation and coordination of the logged encountered defects with development team for all high, medium and low priority defect resolution.
• Functional Assistance and monitoring the device testing progress of the developed web banking application on Apple I-Pad (OS 7.0/Safari Browser) and escalation of the bugs encountered to development team for defect resolution.
• Driving the Defect Triage meetings during the WCAG-NVDA tool and Tablet (Apple I-Pad) testing.
• Functional and UI testing of the developed Web Banking Application on Win 8.1 OS (Web Browser: IE-11), Win XP OS (Browser: Mozilla Firefox) and OS - X (Browser: Safari).
• Monitoring of the Test case executions and Traceability of all the critical project requirements using the HP Quality Center-11.0 (ALM).
• Coordination for the defect tracking for the resolution of all the critical high/Medium and low encountered defects with the development team.
• Walk-thru of the Microsoft Dynamics- CRM Systems BRD docs i.e. Entity Management, Opportunity Management, Deal Structuring, Portfolio Management, Activity Management and Product Catalog to the Technology and implementation partners.
• Development of the Traceability drip document mapping the entire CRM business requirements with the various respective external systems interacting with CRM System.
• Development of the high level Use Case Inventory documents for the CRM BRD requirements depicting the CRM System interaction with the various Primary (RM/RL etc) and secondary actors, inclusive of various inclusion and extension relationships between Use case Scenarios.
• Walk-thru of the developed UML Diagrams Inventory documents with the Technology and business team members.
• Contribution in the Data mapping activities between ERM and CRM System.

Environment: Microsoft Office (Excel, Word& Power Point), MS Visio, SharePoint, HP QC Ver11.0 (ALM), Clear Quest, MS Project, Oracle, Windows 7, Visual Basic, Dream Weaver, Rational Requisite Pro, Mainframe, Apple (OS-7/Safari), Microsoft Dynamics-CRM.

Confidential, Philadelphia, PA

Sr. Business System Analyst

Responsibilities:

• Closely worked with the Sr. Program Manager (VP-International Implementation) & other stakeholders in gathering the Business requirements for the J-System Audit requirement Project.
• Developed the Project Definition Document (PDD), Project Initiation requirement Doc (PIR), Business Requirement Definition Doc (BRD), Doc and UAT Test Plan Doc for the J-System Audit Project.
• Conducted walk through meetings with the Project Team Members for reviewing the project documents and validating and reviewing the in scope and out scope requirements.
• Prepared the RTM Doc for the Traceability and mapping of BRD requirements with the FSD requirements.
• Developed the UAT scripts with different multiple scenarios for the UAT validation of the J-System Audit Project requirements and logging and tracking of the defects encountered using HP-ALM QC- 11.0.
• Conducted the Risk Analysis and Cost/Benefit Analysis for the J-System Audit Project.
• Active participation and frequent interaction with the stakeholders, SME’s and technology team through out the Project duration.
• Developed the Requirement Change Activity-RCA Document for the J-System Timeout Project.
• Conducted meetings for validating and reviewing the requirement changes in the CICS internal module for timeout project.
• Developed the UAT/Regression scripts for the validation of the Time out changes for the entire J-System Application screens (Approx 600 screens for - J1 thru J7 App).
• Problem/issues escalation to the project team and working for the resolution during the complete project phase, working closely with the Technology team.
• Worked for different monthly and quarterly PM item releases for the File Net-Workflow Application.
• Led and addressed the different production issues, UAT environment issues, enhancements, UAT Testing effort followed by the UAT Sign Off from operation’s for the File Net - 1CWK Workflow Application.
• Led successfully the Fix Pack and Oracle-Archie database change Project for the FileNet-1CWK Workflow web based Application.
• Provided support in the UAT Testing and requirement gathering for one of the other web based Application-Intl Ops Online.
• Maintaining the Lessons Learned Database in the organization’s secure location for in housing the confidential PIR and survey docs for different releases.
• Managing and restructuring the new beginners guide and uploading and managing other applications critical docs in the SharePoint folder secure location.
• Studied the process in depth to understand the AS-IS process from end user as well as systems point of view for developing Business Flow Diagrams using UML tools.

Environment: MS Visio, Microsoft Office (Excel, Word, Project & Power Point), File net, SharePoint, HP QC Ver10.0, ALM 11.0, Clear Quest, MS Project, Oracle, Windows 2000, Visual Basic, Dream Weaver, Rational Requisite Pro, Mainframe AS400.

Confidential, Atlanta, GA

Sr. Business System Analyst

Responsibilities:

• Requirement Gathering for Corporate Reporting financial statements for Tax purposes and Tax reporting in end to end to trading life cycle (SOX).
• Interviewed the Subject Matter Experts (SME) and carefully recorded the requirements by asking detail questions and documented all the requirements so that they could be understood by both business people and technical teams.
• Created the user requirement specifications and helped convert them to functional requirements and managed them in Rational Requisite
• Pro with proper traceability to the system requirement specifications (SRS) and also created the business vision document and glossary.
• Held walkthroughs with the developers and QA teams in order to communicate enhancement requests using Rational Clear Quest and to answer and clear all their queries.
• Documented workflow according to RUP specifications and adhering to UML standards.
• Analyzed end users hierarchy charts and designed and customized data flow diagrams to make it suitable for the developing team to understand and to configure according to the requirements consisting of cost basis, wash sales, and performance.
• Used RUP methodology in the implementation of the system. Data warehousing using Erwin.
• Review SWIFT files on a daily basis and Processing Swift payment.
• Conducted JAD sessions between the business users and the Subject Matter Experts.
• Performed GAP analysis to compare the existing system with the proposed system and documented new requirements and features.
• Performed data quality checks and analyzed data for inconsistencies. Used data mining applications to generate models and refined rules based on the data analysis
• Assisted in continuous process improvement process using sigma six processes to improve business performance using various metrics.

Confidential, Mclean, VA

Business System Analyst

Responsibilities:

• Responsible for collecting, prioritizing and negotiating all in-scope business requirements and assist Project Manager with managing scope creep
• Managed less experienced BAs, and assist with building requirements management process, knowledge base and templates
• Ability to perform detailed analysis to ensure all aspects of the business requirements clearly understood.
• Able to formalize business requirements, ready for two way communication (a) business communications, (b) technical communications
• Capable of assisting with the management of all non-technical aspects of the new requirements
• Developed, implemented, and maintained financial models and analytics tools for OTC Derivatives.
• Understanding of Bank statement file formats like SWIFT, BAI2 etc.
• Partnering with the test team to develop/review test scripts and profile of test data
• Able to produce ad-hoc SQL queries/ad-hoc reports that can be used to monitor success of the new requirement by ensuring data is being created
• Ability to analyze and solve problems both proactively through business requirements negotiations and reactively by analyzing resulting data
• Ability to create presentations and gather and present business / functional requirements and lead sessions with medium to large groups in a conference room, on a conference call, web meetings, etc.
• Working knowledge of relational data structures, data models and data relationships Life cycle experience in large complex systems

Confidential, San Francisco - CA

Business Analyst

Responsibilities:

• Assisted teams to critical projects in a pro scrum-based agile environment and supported in the collection of detailed product backlog for the systems in scope.
• Helped translate requirements into product backlog and participate with the scrum team to prioritize the development work for release plans and sprints.
• Evaluated buy-build and cost-benefit analysis of vendor package to replace legacy system.
• Assisted in writing user stories and acceptance criteria to identify system features.
• Collaborating with the scrum team to generate a relative size estimate for sprint backlogs and assisted in developing burn down charts.
• Facilitated JAD sessions and prepared meeting minutes and posted them on MS SharePoint for the benefit of cross-functional team members and stakeholders.
• Functioned as a primary bridge between the business operations and the technical areas and used several requirement-gathering techniques for gaining detailed requirements
• Performed risk analysis of the requirements to identify key business risk areas for the project and prioritized the application development and testing.
• Developed a user interface through wireframe using Dream weaver and collaborated with software developer to analyze pictorial representations of the model.
• Participated in the release-planning meeting, spring planning meeting, spring review, sprint retrospective and the daily scrum.
• Assisted the QA team in designing test plans and test cases for Integration Testing and User Acceptance Testing (UAT) to improve overall quality of the application.
• Assisted with the test case documentation and defect tracking using HP Quality Center.