SUMMARY

• Business Analyst with 6 years of experience in Healthcare, Finance, Retail and Pharmaceutical sector.
• Excellent skills in project planning, requirement gathering, scheduling tasks, assigning resources, tracking changes, business consulting and application development with excellent skills in client interfacing, requirement gathering, user support, quality assurance, problem solving, and documentation.
• Experience in creating and maintaining the documents of all requirements, changes, and meetings to avoid miscommunication and misinterpretation during the project development.
• Extensive use of UML/RUP for modeling views in Microsoft Visio and also in conducting JAD and RAD sessions.
• Skills in developing Use Case diagrams, Sequence diagrams, State Chart diagrams, and Class diagrams for the projects.
• Knowledge of Rational Unified Process methodology (RUP) and Systems Development Life Cycle (SDLC).
• Experience in project management, cost management, risk management, risk analysis, risk charting, and risk mitigation.
• Experience in writing test plans, defining test cases, developing and maintaining test scripts, and Unit testing.
• Conducted requirement analysis techniques such as Business Process Automation, Business Process Improvement, and Business Process Re - engineering.
• Strong ability to elicit, document, validate, and transform business requirements at different stages of software development life cycle.

TECHNICAL SKILLS

Project Methodologies: UML, RAD, RUP, JAD, Agile

Business Modeling Tools: Rational Rose, MS Visio, MS Project 2010

Requirement Management Tools: Rational RequisitePro

Defect Tracking Tools: Rational Clear Quest, Quality Center, Test Director

Databases: SQL Server 2008, MS Access, Oracle

Design Tools: MS Visio, MS Excel, XML,HTML

Office Tools: MS Word, MS Access, MS Excel, MS Powerpoint

PROFESSIONAL EXPERIENCE

Confidential, Wellesley, MA

Business Analyst/Business Process Modeler (BPM)

Responsibilities:

• Increased efficiency by 30% by applying content management which was done by using an application which streamlined operations so that the websites did not have multiple versions and was an error free process.
• Worked at the front end to gather requirements.
• Second project worked with the HR to streamline workflow.
• Leveraged extensive BPMand Integration experience as key Technical Advisor to several new and ongoing initiatives associated with Customer Model Program and Human Resources.
• Evaluated customer business needs, thus contributing to strategic planning of information systems and technology directions.
• Used the ARIS tool set for process architecture design.
• Worked on the release notes of projects.
• Documented the minutes and agenda of day to day meeting.
• Assisted stakeholders in determining the strategic direction of the organization.
• Designed business case documents to enhance, optimize and debug the applications and managed them by incorporating feedback and ensuring that it is adopted by the team.
• Contributed to formalize the Software Development Life Cycle.
• Supported the creation of the deployment plan, implementation plan and test and go-live phases to ensure that all projects were implemented on time and within budget.
• Coordinated project management while participating in project scoping, planning, issue and risk management & mitigation.
• Was part of a team which improved issue tracking by configuring JIRA, an issue tracking tool.
• JIRA helped business prioritize the list of open issues periodically. This allowed the business users to efficiently use time by identifying what is required of IS in the next release prior to deployment of the current release.
• Assisted the production support team to resolve current production issues by analyzing the incidents and helping them to identify the issue.

Environment: ASP .Net, MS Visio, MS Word, MS Excel, Access, SQL Server UML, Quality Centre, Clear Quest, Windows, Rational Req. Pro, JIRA (issue tracking tool), ARIS tool

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Conducted extensive meetings to understand the business model and processes, documented and gathered the business requirements, and carried out implementation of new derivative products.
• Validate rules, custom settings, and security check by UAT testing for the end clients.
• Worked extensively with SME’s and risk managers in understanding, extracting, refining and documenting the User and Business Requirement Specifications in the BRDs using agile methodology.
• Worked with SME’s of Corporate Actions to better understand the impact and document the Business Requirement Specifications.
• Worked with front, middle and back office to gather the business requirements and writing user stories.
• Used Crystal Reports to generate reports from different databases of different asset classes like equities, bonds, derivatives, commodities, for all business needs.
• Created Use Case Scenarios and maintained the Use Cases (Business Use Cases, System Use Cases) and modeled Use Case Diagrams, Activity Diagrams, Business Flow Diagrams, revised functional specifications and other core materials throughout the System Life Cycle making all necessary revisions for defect correction and requirement clarification and refinement.
• Performed Gap Analysis, Swot analysis and cost Benefit Analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements.
• Conduct Inventory Management of Cash and Securities Positions across different Asset Classes like equity, bonds, and derivatives.
• Worked with stakeholders to obtain deliverable sign-offs. Provided functional direction to other systems analysts and used the meta-data definition and workflow needs and how these functions map to business processes.
• Created numerous deliverables in different phases of the project beginning from project Initiation, through Inception, Elaboration, Construction and Transition to create User Manuals.
• Involved in analyzing various business scenarios and pitfalls in the process that could occur because of network/system/user undoing; this being a data intensive project.
• Conducted scenario analysis to document business rules that govern the pass/fail criteria, set timelines to process the files, created backup for failed imports, etc.
• Maintain TestDirector/Quality Center, QuickTest Pro,MS SQL database, and Test support MS Access reporting databases.
• Assisted and executed Test cases and test scripts per Functional Specifications of the application. Documented test/cases, test results, test procedure and reported to client.
• Developed strategies with Quality Assurance group to implement Test Cases in Mercury Test Director for stress testing and UAT (User Acceptance Testing).

Environment: Windows XP/2000, MS Office Suite, MS Visio, Crystal Reports, SQL Server, Eagle Pace, Fiserv Recon, Rational Rose, Moody’s Analytics Tools, Bloomberg AIM, JIRA, Load Runner

Confidential

Business/Systems Analyst

Responsibilities:

• Actively involved in all stages of Agile Software Development Life Cycle of several projects for Quest Test Information Management Tool.
• Worked in agile/scrum methodology for better and rapid delivery of the business solutions. Suggested planning features one sprint ahead of the implementation in the Sprint Retrospective in order to achieve maximum utilization of resources and comfortable and thoroughly tested deliveries.
• Requirement gathering and analysis.
• Creating Acceptance Criteria documents and data flow diagrams.
• Assisted the Project Manager in setting project expectations, evaluating the changes impact on the business, and conducted project related presentations.
• Unit Test plans: creation, documentation and execution.
• System Test Plans: creation, documentation and execution.
• UAT: Test plan documentation, support and Functionality training.
• Creating Maps between test codes of different lab systems.
• Business User Training on the SOPs established.

Environment: Microsoft Office 2007, Windows SharePoint, MS Visio, MS Project, IBM Requisite Pro, UNIX (Mainframe), Business Objects, Oracle 9i, HTML, XML, Quality Center 10, HP Service Manager.

Business Analyst

Confidential

Responsibilities:

• Accessed, integrated and analyzed multiple data sources and tools to continually monitor, evaluate and convey business performance throughout the organization.
• Identifiedandvalidatedhighpotential business opportunitiesfor stakeholders anddevelop customized business strategiesthat are aligned with corporate strategic objectives.
• Interviewing business area experts, asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people.
• ConductedJAD Sessionsto develop anarchitectural solutionthat the application meets the business requirements,resolve open issues, and change requests
• PreparedBusinessProcess Modelsthat includes modeling of all theactivities of businessfrom conceptual to procedural level.
• Followed theUMLbased methods usingRational Rose and Visioto createUse Cases, Activity Diagrams/State Chart Diagrams, Sequence Diagrams, Collaboration Diagrams

Environment: Use Cases, SQL, UML, JAD, Quality Center, XML, Windows, Rational Rose, MS Officeand Rational Requisite Pro

Business Analyst

Confidential

Responsibilities:

• Developed/Communicated/Documented overall project plan using MS Project and Visio.
• Involved in interviewing business area experts, asking detailed questions and carefully recording the requirements in the format so that it can be reviewed and understood by both business and technical people.
• Gathered user and business requirements through interviews, surveys, prototyping and observing from account managers and User Interface of the existing system.
• Performed on-line system data entry of corrected data.
• Worked as a liaison between technology and the business clients to improve business processes and support critical business strategies.
• Prepared businessprocess models that include modeling of all activities of the business from conceptual to procedural level.
• Create Test Cases in the excel and export into TestDirector/Quality Center
• Contributed in making the Test Plan and create test summary report
• Maintain TestDirector/Quality Center, QuickTest Pro,MS SQL database, and Test support MS Access reporting databases.
• Create and maintains of Access databases for the project, such as Peer Review database, Test support MS Access reporting databases.

Environment: Ms-Office, JAD, UML, SQL, RUP, Use Cases, Quality Center, HTML, and Rational Requisite Pro.