SUMMARY

• Over 7+ years of experience in roles such as Business Analyst/Data Analyst/Business Systems Analyst with solid understanding of Business Requirement gathering, Business Process flow, Business Process Modeling and Business Analysis.
• Demonstrated Project management skills to ensure on - time and cost effective project completion.
• Strong understanding of Software Development Life-cycle (SDLC): Analysis, Design, Development, Testing and Implementation and the methodologies including Agile and Waterfall methods
• Created complex SQL scripts to query the database for analysis and report validation.
• Good experience interacting with the development and testing teams, familiarizing them with the requirements, and demonstrate the same with the Business users and Senior Management.
• Highly motivated, organized and target oriented team player who enjoys working with multi-functional team towards a common goal.
• Excellent problem solving, analytical, interpersonal, and communication skills and a quick learner with the ability to work independently or in a group with minimal supervision.
• Excellent documentation skills including writing Business Requirements Documents (BRD) and Functional Requirement Document (FRD), as well as designing business models, Entity-Relation Diagrams, and process flows based on UML methodology.
• Adept at creating Use Case Diagrams, Activity Diagrams, Business Process Models, Work Flow Diagrams, Data Flow Diagrams, Sequence Diagrams, Process Flows (Business and System) using UML modeling tools such as Rational Rose and Lucidchart.
• Strong business acumen, strategic thinking, communication, interpersonal and presentation skills, adept at creating, editing, and coordinating extensive communication networks.
• Have experience in working on Large Deliverables.
• Exceptional ability to maintain and build client relationships, ability to comfortably converse with all facets in the client’s organization for requirements and validation, and demonstrated commitment to delivery.
• Strong leadership skills and team work ability; leading technical and sales teams in functionality and performance.
• Effective pressure/time management skills and the consistent ability to meet client deadlines.
• User Stories, Acceptance Criteria, Scrum Meeting, Product Backlog, Backlog Grooming, Sprint Planning.

TECHNICAL SKILLS

Tools: UML, Rational Rose, MS Outlook, Google Drive, Box, DropBox, MS Word, MS Excel and MS PowerPoint, Business Objects, StarUML, MS Dreamweaver, MS Photoshop, Lucidchart, Rational RequisitePro

Modeling Techniques: Use Case Modeling, UML (Use case, Sequence diagram, Activity Diagram, Class Diagram, Entity Relationship Diagram), Object Oriented Analysis and Design

Methodologies: RAD, Waterfall, Scrum and Agile

Operating System: Win 95/98/NT/2000/XP,10, Mac OS

Database: SQL, MS Access

PROFESSIONAL EXPERIENCE

Confidential, Richmond, VA

Business Analyst

Responsibilities:

• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Involved in requirement gathering using Rational Requisite Pro, which included interviews, brainstorms and meetings with stakeholders.
• Identified the current business process, documented the work flow and improved the efficiency of the current business process.
• Understand of Posting, Check payment, ACH, Mortgage, Lockbox, Fraud and Exceptions.
• Extensively involved in Accounts migration and Data migration from the core Sovereign system to proprietary Santander system.
• Identified and created all necessary Business Use Cases from requirements, created UML Diagrams including Use Cases Diagrams, Activity Diagrams, Sequence Diagrams, and Class Diagrams using Lucidchart.
• Involved in the creation and maintenance of the Workflow plans and artifacts for all the waves.
• Involved in the writing the SQL queries.
• Maintained and kept track of stakeholders’ requests for enhancements and changes using Rational Clear Quest.
• Expertise in Performance Management, Asset Management, Credit Management and implementing its benefits.
• Tested the application manually by executing Test Cases prior to Automation.
• Involved in automating test cases using QTP and Load Runner.
• Performed all kinds of testing including regression, system, integration, end to end, smoke, functional, back end and front end testing.
• Participated in Bug-Review meetings with software developers, QA engineers, managers and suggested enhancements to the existed application from business perspectives, provided solutions to existing bugs.
• Conducted UAT (User Acceptance Testing) to make sure that all the user requirements are catered by the application.
• Involved in preparing a simple and detailed User manual for the application, for the intended users.

Environment: Agile, SDLC, Microsoft Office 2007 (Word, PowerPoint, Access, Excel Macros and Pivot, Outlook, Project), Rational Requisite pro, Rational Clear Quest, QTP, Load Runner, SQL.

Confidential, Renton, WA

Business Analyst

Responsibilities:

• Involved in the SDLC phase of requirement analysis, design and migration of the current state CPS architecture to the new Agrium Insight architecture.
• Successfully used Agile/Scrum Methodology for gathering requirements and documenting User Stories.
• Developed Business process, High level concept flows and detailed Interaction flows using Rational Rose.
• Functioned as the primary liaison between the business, operations, and technical groups throughout the project cycle
• Created complex SQL scripts to query the database for analysis and ad-hoc report validation
• Assisted the Business and QA teams in planning tests, writing test cases, executing test cases, tracking defects and conduct User Acceptance Testing (UAT).
• Followed up with the end users and developers for user satisfaction and change management where required.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives, resolve issues, and reach agreements.
• Facilitated user stories and Story Point discussions to analyze the level of effort on scope specifications for multiple iterations.
• Developed UML Use-Cases and Use-Case diagrams after accessing the status and scope of the project and understanding the business processes using IBM Rational Rose.
• Assisted the Stake Holders and the product owner in the Sprint planning sessions to determine the scope, objectives, architectural vision of that respective iteration and with budget and resource planning.
• Worked with the design team during the conceptual design phase and conducted GAP analysis to derive requirements from existing systems for the proposed future stateenhancements and determine the risks.
• Created and owned the Requirements Traceability matrix which included all phases of SDLC.

Environment: IBM Rational Rose, MS Project, Lucidchart, MS Office, Agile and Scrum.

Confidential

Business Analyst

Responsibilities:

• Performed requirements gathering from the business users of the system while adhering to SDLC (Software Development Life Cycle) industry best practices.
• Developed excel models to derive the amortization schedule for Whole loan products and Mortgage Backed Securities.
• Interacted with Software development team and Business users as a liaison in helping developers to understand the business requirements thereby ensuring the proposed applications comply with the business specifications.
• Analyzed information and requirements and documented them, reviewed the Business Requirement document and detailed the Systems Requirement document.
• Met with different business users to determine user requirements and goals
• Designed different document templates to gather Business Requirements, Change Requests and UAT.
• Implemented the Agile methodology of application development with its various workflows, artifacts and activities.
• Prepared project plan and defined milestones.
• The system fully supported fixed rate, ARM, GPM, GEM, interest only, deferred payment, home equity, reverse mortgage, second mortgage loan programs, etc.
• Discussed different functional requirements and defined high level design and Use Cases with project team.
• Developed process flow diagrams (flow charts) using MS Visio in an effort to identify and analyze process flows in the Confidential Canada Trust Safe Deposit Box system.
• Wrote User Acceptance Test Plan based on business users requirements and reviewed Test Plan templates.
• Delivered and maintained extensive documentation for future extendibility of the system.
• Conducted presentations to make users understand about processes and functionality. .
• Used MS Excel and MS Word to create a field-to-field data map that was used as a main specification document for the conversion program.
• Developed traceability matrix for maintaining/updating system requirements using MS Excel.
• Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met. Identified and participated in resolution of business system issues.

Environment: Teradata 14.0, SQL Assistant, Informatica, Sharepoint, Accompa, MS Office Suite, Rational Rose, Lucidchart.

Confidential

Business Analyst

Responsibilities:

• Interacted closely with the Subject matter experts (SME) for the functional requirements gathering.
• Facilitated JAD sessions, conducted interviews, Q and A sessions with business users to solicit business requirements relative to proposed functionality and created Functional and Non-functional requirements.
• Worked closely with the development team to clarify and understand functionality, resolve issues and provided feedback from the UML diagrams.
• Created Use Cases and Business Use Cases model after accessing the scope and status of the project and understanding the business processes form USER perspective.
• Analyzed, collected and prepared user requirements, definitions, scope and expectations for deliverable plans and delivered system documents, processes, diagrams.
• Defined business processes, identified GAPs, evaluated requirements and change requests, managed scope and transferred knowledge.
• Developed and managed all the work plans, acted as the key client contact, handled all kinds of scheduling, ran all status meetings and compiled various reports.

Environment: UML, Use Case Analysis, MS Visio, Enterprise Architect, MS Office.

Confidential

Jr. Business Analyst/Trainee

Responsibilities:

• Coordinated regular business requirement meetings with business users.
• Performed requirements analysis and delivered final requirement documents.
• Functioned as the liaison between business community and project team.
• Worked with PM to decide on project approach as well as project plan.
• Developed front-end functional specification documents based on reporting requirements.
• Worked with technical architect to deliver the functional design specification documents.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams and OOD using UML.
• Developed test scenarios and implemented test plan, providing key input in working with users in defining project and system requirements.

Environment: MS Visio, UML, Oracle, SQL, MS Office and Windows 2000.