SUMMARY

• Resourceful and dynamic Business Analyst with 9 years of experience with strong knowledge of the software development life cycle (SDLC) and business analysis skills.
• Highly experienced in the Finance, Insurance and Mortgage domains with exposure to Investment Banking, Retail Banking and Global Capital Markets (Equity, Securities, Mutual Funds, Fixed Income).
• Articulate communicator equipped with great work ethic, investigative & interpersonal skills with the ability to evaluate alternatives and influence and guide business decisions.
• Confident, pro - active, analytical, fast learner and detail-oriented candidate with excellent multitasking capabilities to perform exceptionally in ever changing and stressful environments.
• Extensive experience with project management activities such as Work Breakdown Structure, Schedule Analysis Management, Budget forecast models, Earned Value Management, Scope, Requirements and Traceability Matrix.
• Expertise in the entire phases of Software Development Life Cycle (SDLC) and Process modeling (Agile).
• Extensive knowledge of Risk Management, Configuration Management and Quality Assurance.
• Strong experience in client interaction, understanding business applications and business data flow and experienced in conducting Joint Application Design (JAD) Sessions, Interviews and client meeting to gather requirements.
• Proficient knowledge of Unified Modeling Language (UML) and creating Activity, Sequence, Collaboration, Use Case, Workflows, and Data Flow Diagrams.
• Extensive experience in developing Project Plan, Stakeholder Request List, User Requirements Specifications (URS), Software Requirements Specifications (SRS), communication plan
• Use Cases, Data Flow Diagrams, Business Rules, Test Plans, Test Scripts conducting Gap Analysis, preparing training manuals and knowledge transfer manuals.
• Experienced Joint Application Design (JAD) facilitator and meetings coordinator/moderator with excellent interpersonal and conflict resolution skills.
• Expertise in performing Business Process Re-engineering and GAP Analysis.
• Highly experienced in broad range of technologies including business process tools such as MS Project, MS Office Suite, MS Visio, BPM (Business process management suite),Data Warehousing concepts, Reporting Tools (SSRS, crystal reports), OLAP, OLTP and Web design.
• Expert in facilitating and defining the entire Testing Life Cycle including Test strategy, Test planning, Test case preparation, Test execution and Defect management.

TECHNICAL SKILLS

Software Development Methodologies: Waterfall, Agile, SCRUM

Management Tools: SharePoint 2007, 2010

Requirements Management Tools: Rational Requisite Pro 7.1.2, Clear Case 8.0

Databases: MS-Access 2010, SQL Server 2000, Oracle 9i, MySQL

Visual Modeling Tools: MS Visio 2010, Rational Rose 7.0

Testing Tools: HP Quality Center 11.0, LoadRunner 9.5, Selenium IDE 1.9.0

Business Intelligence Tools: Business Objects 4.0

Application Languages: Java, PL/SQL, OSJArch7

Office Tools: MS Office Suite, MS Outlook 2010, MS Project 2010, Lotus Notes 8.0

Operating Systems Windows: 95/98/2000/XP/07,Unix,Linux

PROFESSIONAL EXPERIENCE

Confidential, Detroit, MI

Sr. Business Analyst

Responsibilities:

• Coordinated the efforts of Bas, System Architects and Quality Assurance Analysts.
• Analyzed the existing software versus the new requirements and performed Risk Analysis.
• Interacted with the stakeholders to get a better understanding of client business processes and gather business requirements and business process management.
• Identified Use Cases from the requirements and developed Use Cases.
• Created business process workflow diagrams as Activity diagram within Rational Rose.
• Liaised business processes to organizational objectives, performed critical path analysis (CPM) and identified opportunities for business process improvement.
• Created Use-Cases and Business Use-Case Model after accessing the status and scope of the project and understanding the business processes.
• Managed all the requirements in Requisite Pro, making requirements available to all team members.
• Integrated RequisitePro with ClearQuest and Rose to provide all teams' visibility and maintained tractability among requirements, use cases and change requests.
• Created test plan and test cases for User Acceptance Testing (UAT) utilizing Rational testing tools.
• Conducted informal Sessions to develop an architectural solution that the application meets the business requirements, resolved open issues, and managed change requests.
• Tracked changes to multiple artifacts by versioning artifacts, associating requirements to specific change request/defects to streamline the defect/change tracking process.
• Performed Feasibility Analysis and Risk Analysis on vendor/third party tools.
• Used BI tools to check on current and future success of project also CLM for better outcome of project.
• Assured that all Artifacts are in compliance with corporate SDLC Policies and guidelines.
• Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.
• Monitored client expectations and conducted user interviews.

Environment: Windows, ASP, Rational Rose, RequisitePro, Clear Quest, Visual Basic, Peoplesoft, XML, Oracle, Test Director, Datawarehouse, Share Point, Win Runner, Load Runner, Java, HTML, MS Word, MS Power Point, MS Excel, MS Access, MS Visio, MS Project, Lotus Notes, .NET.

Confidential, Detroit, MI

Business Analyst

Responsibilities:

• Interacted with clients to finalize the Business Requirements for the application.
• Performed the Requirement Analysis and documented the structured requirements management and Business Process management.
• Closely interacted with designers and software developers to understand application functionality, navigational flow and updated them about end-user sentiments.
• Analyzed system requirements, developed detailed Test Plan, Test Cases and test scripts for testing the functionality, GUI and security.
• Prepared interview questionnaires for the users and gathered requirements and managed structured requirements.
• Analyzed User Requirement Document, Business Requirement Document (BRD), Technical Requirement Specification and Functional Requirement Specification (FRS)
• Performed Functional and GUI testing to ensure that the user acceptance criteria are met.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and product knowledge.
• Identified Use cases from the Functional requirements and wrote Use Case Specifications and created business process workflow diagrams (Activity diagrams, Sequence diagrams, Collaboration diagrams) in VISIO
• Actively participated in performing testing for thoroughly understanding of the engineering process and BPM.
• Worked with SQL and Data Warehousing for arrangement of customer data.
• Produced the visual models for the application using Rational Rose to create Use Cases, State Charts, Sequence Diagrams, and Activity Diagrams.
• Performed Risk Analysis of the requirements to identify the key business risk areas for the project and prioritized the application development and testing.
• Facilitated weekly meetings with the review teams to continuously improve the QA process.
• Used PowerPoint presentations for conducting walkthroughs with the stakeholders.
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
• Followed a structured approach to organize requirements into logical groupings of essential business process, business rules, information needs and insured that critical requirements are not missed.
• Monitored and analyzed the development of cascading style sheets in HTML at front end.

Environment: Windows NT, ASP, Share Point Visual Basic, XML, Oracle 8I, Test Director, Win runner, Load runner, Java, Data Warehouse.

Confidential, Chicago, IL

Business Analyst

Responsibilities:

• Conducted JAD session and interviews with stakeholders and SMEs.
• Involved in providing clients with business process management utilities so that it's easy to manage information across various levels of hierarchy with the use of documentum.
• Used documentum Repository to store all contents securely under the Compliance rule.
• Experienced in customer communication management, web content management, digital asset management, forms processing, compliance management.
• Identified Use cases from the requirements and write Use Case Specification.
• Interacted with the stakeholders to get a better understanding of client business processes and gather business requirements.
• Created business process workflow diagrams (Activity diagrams) using Rational Rose.
• Linked business processes to organizational objectives, perform critical path analysis, and identify opportunities for business process improvements.
• Created Use-Cases and Business Use-Case Model after accessing the status and scope of the project and understanding the business processes
• Integrated Rational Requisite Pro with Rational ClearQuest and Rational Rose to provide all teams visibility and maintain traceability among requirements, use cases and change requests.
• Managed all the structured requirements using Rational Requisite Pro, make requirements available to all team members.
• The system should support fault handling for calls to Flex Cube/External system from a process stage.
• Created test plan and test cases for user acceptance testing using testing tools.
• Conducted informal Sessions to develop an architectural solution that the application meets the business requirements, resolve open issues, and change requests
• Use the Unified Change Management from Rational to track changes to multiple artifacts by versioning artifacts, associating requirements to specific change request/defects to streamline the defect/change tracking process.
• Worked on Transaction which flows from Flex cube to Pay link-Checks, which handles cheque payments
• Performed Feasibility Analysis and Risk Analysis on vendor/third party tools.
• Coordinated and prioritize outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.

Environment: Rational Rose, Rational RequisitePro, Data Warehouse, DB2, Rational Clear Quest, Flex cube, Rational manager, Rational Administrator, PeopleSoft, DOORS, SQL, VB.Net, IBM Business Modeler, SEI, UML, Winrunner, Loadrunner, Java, Spreadsheet, OLAP.

Confidential, Kansas City, MO

Business Analyst

Responsibilities:

• Involved in working on Asset Involved in all phases of software development life cycle in AGILE framework.
• Knowledge of all the associated operational Risk aspects with Assets which includes Derivatives, Equity, Optional market, bond market and swaps using ERP applications and also supporting Fulcrum/CATS application.
• Documented all the information process for optional market, derivative market and cash market. Documented the design document of each phase using MS Visio and MS Office.
• Analyzed, documented and managed all project structured requirements and changes to requirements throughout the software development Liability Management for gathering data related to the module and was also involved in generating reports on this module.
• Involved in Extracting, transaction and loading data on the different modules like Asset management and portfolio management of the application and BPM using Oracle R12 Inventory and Asset management.
• Evaluated and redesigned delivery systems and operations in the areas of commercial underwriting, consumer lending, private banking and loan IQ operations
• Involved in design, development and implementation of various models for Portfolio management framework of the application, Involved in preparing and generating reports on Portfolio management of the Portfolio module of the application.
• Verified and validated data model with changes to business information and rules, Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Visio.
• Scheduled meeting with developers, system analyst and QA members, collaborate resource allocation and project completion using MS Project.
• Prepared Logical Data Models that contains set of diagrams and supporting documents containing the essential business elements, detailed definitions and description of the relationships between the data elements to analyze and document business data requirements.
• Prepared the detailed work flow diagram based on the proposed enhancement for the system.
• Responsible for executing User Interface Testing, System Testing, Data Quality Testing. Identified, analyzed and documented defects, questionable functions, errors, and inconsistencies in application functions, outputs, online screens, and content in the Room.

Environment: IBM web sphere Portal, IBM web sphere Application server, Ajax, Oracle, Java, SQL Server, XML, MS Access, MS Visio, PeopleSoft, MS Office, Lotus Notes, Data warehouse, EMC Documentum e Room, Community Manager, Share Point.

Confidential, Covington, KY

Business Analyst

Responsibilities:

• Involved in conducting JAD session with various stakeholders, business experts and management staff for understanding requirements, vision, scope and highly critical areas of the application.
• Responsible for facilitating a healthy communication between client and IT people and clearly understanding business rules and effectively implementing them in business process flow.
• Communicated extensively with the clients and with different levels of management to identify requirements, use cases, activity and sequence diagrams and to develop functional specifications.
• Responsible for understanding design and structure of different databases. Also involved in writing ad-hoc queries for data mining using different data mining tools.
• Followed RUP's iterative development approach and was involved with all iterations of the development life cycle.
• Conducted Gap analysis and developed Systems Specifications document to define the impact of the new requirements on the existing system.
• Created business and functional requirement documentation and used Rational Requisite Pro for documentation generation.
• Conducted Data Analysis and Data Modeling using the star and snowflake schemas
• The use of SharePoint to provide intranet portals, extranets, enterprise search and websites
• Identified information and analytic needs of business users with regard to Risk Reporting
• Mapped the source and target databases by studying the specifications and analyzing the required transforms.
• Involved in writing SQL scripts and using data mining techniques to extract and process data from different resources.
• Involved in reviewing test plans and test cases and ensuring test cases reflect user needs. Also responsible for conducting user training and user acceptance testing to ensure and verify system is designed according to user needs.
• Conducted review sessions on regular basis with QA and development teams for preparing status and delivery report.
• Assigned users for user acceptance testing and taking feedback from users about the system.

Environment: Visual Paradigm, ERWIN, Rational Requisite Pro, Rational Rose, MS Office, MS Visio, MS Project, MS SQL, SharePoint, SAS, .NET, HTML, and Java Script

Confidential, Emeryville, CA

Business Analyst

Responsibilities:

• Also Generated Reports using the SSRS and deployed it on SharePoint Server
• Develop the Test Plan, Test Conditions, and Test Cases to be used in testing based on business requirements and technical specifications
• Created Project Plan, new project methodologies (templates), requirements, processes, and test cases
• Involved in GAP Analysis to know AS-IS and TO-BE position of project before preparation of functional specifications and Blueprint
• Worked closely with the Treasury Marketing Officers and clients to understand the business opportunity
• Analyzed and evaluates existing Business Functions and processes of the bank related to General Accounting, Treasury, Asset Accounting, and Accounts Receivable/Payable
• Performed Unit and Integration Testing and troubleshoots problems after release strategy changes and/or upgrades and other functional configuration changes have been created and makes changes in configurations to resolve errors
• Trained Users and supported training on how to use the new application

Environment: Oracle Financial Management, Windows XP, MS PowerPoint, MS Excel, Enterprise Architect.