SUMMARY

• Extensive professional experience in Business and Systems Analysis including elicitation, analysis, validation, and documentation of business, organizational and operational requirements utilizing UML modeling techniques and RUP methodology.
• In - depth knowledge of Software Development Life Cycle.
• Excellent problem-solving skills.
• Excellent communication, interpersonal and organizational skills.
• Prior experience as a software and database developer.
• Object Oriented Programming principles and techniques.
• Strong knowledge of SQL.
• Quickly master new business areas and technologies.

TECHNICAL SKILLS

• MS Word
• MS Excel
• MS Visio
• MS Project
• MS Power Point
• Adobe Acrobat
• SharePoint
• MS Dynamics CRM
• PL/SQL
• Transact SQL
• HTML
• PowerBuilder
• Java
• .NET
• CognosErwin Designer
• Sybase Central
• SQL Loader
• SQL Navigator
• Business Objects
• PVCS
• MKS Integrity

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Senior Business Analyst

Responsibilities:

• As a part of Information Technology team worked on various aspects of Confidential ’s Public Finance Pyramid
• Application that replaced a number of legacy systems with a single Ratings to billing workflow solution.
• Had primary focus on business communications and implementations for Billing, Issuer Relations and Revenue Accounting groups.
• Participated in development of Confidential ’s Financial Metrics application which is the company’s main tool for analysis and research of Corporate Institutions worldwide while providing access to the models, standard reports and rating methodologies used by Confidential ’s analysts in the rating process.
• Supported numerous analytical activities by providing end-to-end analysis for product and
• Initiatives with respect to data requirements, data flows, data modeling, workflow context and design.
• Facilitated creation of an integrated set of Use Cases and Business Requirement Documents.
• Managed technical suitability and feasibility of requirements and designs.
• Worked collaboratively with Project Managers, Development/Application Managers, Technical
• Architects, Quality Assurance Managers and others to ensure effective cross-project communication and issue management.
• Managed handover of functional requirements to in-house and offshore Development and QA teams.
• Assisted stakeholders in preparation and execution of User Acceptance Testing (UAT).
• Provided post deployment maintenance and user support.
• Guided and assisted various user groups on issues related to the design, development and
• Deployment of mission critical information systems.

Confidential, New York, NY

Business Analyst

Responsibilities:

• Helped to standardize IT across the enterprise by implementing Microsoft Dynamics CRM.
• Ensured that client needs and project deliverables are met according to specifications and plans.
• Analyzed and documented current and future state business processes.
• Facilitated creation of an integrated set of Use Cases and Business Requirement Documents.
• Worked with QA team to design test plan and test cases for User Acceptance Test

Confidential, New York, NY

Business Analyst

Responsibilities:

• Identified and documented client requirements, business needs and project objectives via feedback sessions
• And client meetings in collaboration with all stakeholders.
• Facilitated requirements gathering workshops and individual interviews with stakeholders and
• Subject matter experts.
• Created use case models and functional specifications based on evaluation of user requirements.
• Conveyed functional design to the development team and acted as the liaison between business owners
• And system developers.
• Provided project status reports to IT and business management units.
• Coordinated work plans between project manager and business owners.

Confidential, New York, NY

Business Analyst

Responsibilities:

• Elicited requirements via JAD sessions, interviews, workshops, documentation and procedure reviewOf the existing system.
• Analyzed and translated business requirements into detailed functional specifications.
• Performed data mapping between different data sources and User Interface (UI)
• Defined and designed reports in Cognos.
• Assisted stakeholders in preparation and execution of User Acceptance Testing.
• Created documentation for training and Help Desk teams.

Confidential, New York, NY

Business Analyst

Responsibilities:

• Interfaced with business users to prepare and update Software System Requirements.
• Participated in JAD sessions and individual interviews with stakeholders and project directors.
• Documented functional, business logic, and data specifications for Credit Matters Today, a sub-product of the system.
• Participated in creating Leads Management System, a web-based application that has equipped management with a tool to analyze leads and customer information and streamlined workflow processes.
• Database design and implementation.
• Technical design and development of the system using J2EE technology.
• Created multiple Rating Deck screens for the application which represented ratings, issuers, issues, ratings history, related organizations and other information based on user’s input.
• Implemented complex business rules using DB packages, stored procedures and functions.
• Interacted with users to translate business requirements into program specifications.