SUMMARY

• A highly motivated Professional with over 7 years of experience in Business Analysis, Software Design & Testing.
• Strong knowledge of Software Development Life Cycle (SDLC), involved in all phases from Inception to the Project Roll Out stage.
• In depth understanding of Waterfall and Agile (Scrum) methodologies.
• Excellent Analytical skills in understanding the business process and translating business requirements into system functionality requirements.
• Extensive experience in preparing the Functional requirement documentation, AS - IS and TO-BE documentation, data mapping documents, tracking the business needs, managing change requests and training the end user throughout the System Development Life Cycle (SDLC).
• Experience in Requirement Gathering through user and customer interviews, workshops and existing systems documentation and procedures.
• Expert in Eliciting information thru JAD sessions, conducting GAP analysis and SWOT analysis.
• Hands-on experience in creating Use Cases, Activity Charts, Sequence diagrams, Data Flow Diagrams and ER Diagrams using Rational Rose and MS-Visio thus defining the Business Process Model and preparing complex functional requirement documents.
• Capable in prototyping documents, models and attributes for consistency, completeness and risk minimization.
• Defects tracking and prioritize outstanding defects in reporting system, coordinate between development team and QA/Management team to resolve any conflicts/defects.
• Good knowledge of Business Process Modeling and Business Process Re-Engineering.
• Excellent communication, analytical and presentation skills. Good experience working with business users and the stakeholders.
• Self-starter and capability to work independently with little or no supervision as well as functioning as an excellent team player.
• Having strong management, administration, problem solving and decision making ability

TECHNICAL SKILLS

SDLC Methodologies: Waterfall, Agile(Scrum), RUP

Version Control Systems: Rational Clear Case

Requirements Management: DOORS, SharePoint

Programming Languages: SQL, Unix Shell Scripting

Databases: MS Access, SQL Server, Oracle, Sybase

Data Modeling Tools: ER Studio

Prototyping Tools: Balsamiq, VISIO

Testing Tools: HP-ALM

PROFESSIONAL EXPERIENCE

Confidential, CINCINNATI, OH

Sr. Business Analyst

Responsibilities:

• Interacted with Stakeholders and Subject Matter Experts (SMEs) from accounting department and PeopleSoft team by interviewing them by preparing questionnaire and getting feedback.
• Worked as a liaison between the business users and the different teams involved in application development for better understanding of the business and IT processes.
• Gathered requirements through Joint Application Development (JAD) sessions involving Project Manager, Technical Lead, QA Lead and SMEs for conflict resolution.
• Refined requirements using iterative approach.
• Analyzed and prioritized requirements. Created Business Requirements Document and Use Case Documents using Rational Requisite Pro.
• Worked with PeopleSoft team to ensure compatibility of the feed with enterprise-wide PeopleSoft guidelines.
• Implemented GAP analysis between data requirements of legacy system and PSGL system.
• Documented AS-IS process and TO-BE process.
• Coordinated with the PMO group in defining timelines & schedules for the project and maintained/monitored project progress status using MS Project.
• Worked closely with the UI team to model the screens, which met user defined requirements, organizational and regulatory standards.
• Maintained traceability between requirements and test cases using Traceability Metrics in Rational Requisite Pro.
• Created User Acceptance Test Cases in Microsoft Excel.
• Participated in daily test status meeting. Managed issue log. Ensured critical issues are addressed with high priority.
• Version Control of documents using Microsoft SharePoint.
• Directed and managed the Change Control process for the project as a whole by facilitating group meetings, one-on-one interviews/meetings and corresponding through emails with work stream owners to discuss the impact of change request on the project
• Conducted Periodic Reviews with the project stakeholders to obtain sign off on requirements, UAT test cases, UAT test results, and synchronized the team tasks.

Confidential, CHARLOTTE, NC

Sr. Business Analyst

• Co-ordinated Joint Application Development (JAD) sessions with Business Users and Source Developers for gathering the business requirements.
• Facilitated weekly and Monthly business review meetings to keep SME’s, Stakeholders, Product Managers, executive staff and team members apprised of goals, project status, pending issues and conflicts.
• Conducted brainstorming sessions with the Business Owners and performed the GAP Analysis to represent AS-IS and TO-BE scenarios.
• Created Business requirements document, Functional requirements document and Workflows.
• Conducted requirements walk-through sessions with Business, development team and testing team.
• Designed and developed Use Case Diagrams, Activity Diagrams, and Data Flow Diagrams to define the Business Process.
• Created Entity Relation Diagrams to represent the relationships existing between design, and the internal schema of database.
• Worked as a team with other business analysts to make an object oriented model of the application and created Use Cases.
• Developed the functional and technical specifications of the ETL process flow.
• Designed the Source - Target mappings and involved in designing the Selection Criteria document.
• Used SQL queries extensively to validate and manipulate the data
• Created Process models for the business requirements using Microsoft Visio.
• Gathered information from Managers to create user stories and open tickets for enhancements or bugs.
• Created and maintained a Living Document of applications that can be referred by anyone to get detailed understanding of the application.
• Involved in various phases of Testing - Unit Testing, Integration Testing User Acceptance Testing, Production Support in resolving issues and bugs.

Confidential, HARTFORD, CT

Business Analyst

• Attended and Facilitated JAD Sessions, Personal interviews with the Stake holders, SME’s and Quality analysts.
• Gathered information regarding the software’s and hardware’s (Server, Network) involved in the project.
• Created a detailed AS IS and TO BE Scenarios to showcase the relevance of migrating from the legacy systems into the new Oracle Apps system.
• Analyzed the risks involved in the project.
• Used Microsoft SharePoint as the version tracking tool for managing the requirements documentation.
• Supported design efforts by lead architects by defining data models and Use Case analysis models.
• Created the Functional Specifications Documents explaining the current and required functionalities with the mock up screenshots.
• Organized the Project plan using Microsoft Project and delivered the documents on a timely basis.
• Responsible for translating BRDs into use-cases, and context diagrams and used UML 2.0 to visually model the system.
• Created Process models for the DR processes using Microsoft Visio.
• Gathered requirements to confirm the functional and data validation for the various Service Centre modules.
• Used Data modeling to understand various elements of data that could be stored, the size of these elements and the kind of information each element can contain.
• Acquired knowledge and followed ITIL good practices throughout the project.
• Extensively used Microsoft office suite of products for documentation and data interpretation for reporting test status.
• Coordinated with the application team and Quality Analysts in the creation of test plans, User Acceptance Test scripts and Regression test cases (for upgrade).
• Provided the required SOP’s and User training to have the users familiarized with the new functionality.

Confidential, TAMPA, FL

Business Analyst

Responsibilities:

• Implemented the full System development life cycle (SDLC) including requirements gathering, documentation, development and quality assurance.
• Worked on developing a Provider Desktop module for the EHR (Electronic Health Record System) that serves as a central dashboard for providers to access crucial information such as Confidential t appointments, Clinical results, Messages, Electronic lab orders and Confidential t encounter notes anytime anywhere that has all the record of all the Confidential ts and customer’s information at one place.
• Conducted user interviews, gathered requirements, and analyzed the requirements using Rational Rose & Requisite Pro.
• Applied Business Rules and met with the different pharmaceutical departments in order to understand and obtain necessary regulatory information to construct the requirement documentation.
• Attended and Facilitated JAD Sessions, Personal interviews with the Stake holders, SME’s and Quality analysts to derive requirements for existing system enhancement.
• Implemented Unified Modeling Language (UML) methodologies for process modeling and developing Use Cases.
• Developed timelines for project delivery and managed projects and resources to successful completion.
• Submitted change requests and worked with change request records in Clear Quest.
• Developed the Test plan, Test conditions and Test cases to be used in testing based on business requirements, technical specification and product knowledge.
• Prioritized and Communicated open issues and project risk/mitigation plans to UAT teams, coordinated with UAT team to facilitate testing strategies.