OBJECTIVE

To obtain a position in which I will be able to utilize my technical, functional, and management skills pertaining to the Software Development Lifecycle (SDLC), in order to contribute to a company's overall growth and success.

EDUCATION

• Bachelor of Science, Management Information Systems
• Bachelor of Science, Finance
• Web Master Certification

PERSONAL PROFILE

• Expert business analyst in Software Development Life Cycle (SDLC)
• Detail oriented and analytical self starter and team player
• Excellent management, communication, and interpersonal skills
• Ability to present polished and professional presentations to clients and to coworkers

SKILLS

Programming Languages: (X)HTML, CSS, Javascript, COBOL, PHP Software Tools: HP Quality Center 9.2, (Mercury Test Director), PeopleSoft Financials 9.0, Microsoft SharePoint,Rational ClearQuest, Crystal Reports 10, Microsoft Visual SourceSafe 2005, Microsoft Visio Database Tools: Oracle SQL, MySQL, MS Access Other: Microsoft Windows 98/ME/2000/XP, Microsoft Project, Microsoft Office

EXPERIENCE

Confidential - Atlanta, GA (acquired Bearingpoint in Feb. 2009) Feb. 2009 - Present IT Consultant - Public Sector CDC (Centers for Disease Control and Prevention)

• Assisted with the creation of a consolidated documentation source for CDC's BioSense program by compiling seven years of available project artifacts into a searchable database. This project is intended to wrap up the last several years of work completed for CDC's Division of Emergency Preparedness and Response (DEPR).
• Worked Remotely from Home Office.

Confidential - Frankfort, KY Role: Business Analyst / Functional Lead

• Served as a Functional Lead and technical resource for the SDLC of the Kentucky Retirement System's START project.
• Facilitated, coordinated, and scheduled numerous JAD sessions between BE employees and state resources to determine client's current business process and to develop an improved process
• Facilitated Requirements Gathering, Requirements Management, and Document Design
• Developed and provided training, user acceptance testing, and continuous demonstrations of the customized application to the client throughout the project lifecycle and SDLC
• Served as a member of the proposal team for bidding on new clients and projects throughout the Southeastern market

Confidential - Atlanta, GA May 2006 - Feb. 2009 IT Consultant - Public Sector SAO PeopleSoft Upgrade Project Role: Business Analyst / Functional Testing Lead / Financial Lead

• Served as a Functional & Financial Lead for the Quality Center application. Responsible for conducting training and demonstrations of the software to the client, as well as drafting the bi-weekly invoice to the client and updating the ECT (Estimates to Complete) timeline and project budget. Additional responsibilities included:
• Assisting with technical support for Quality Center on the PeopleSoft upgrade
• Developing a progressive understanding of the clients' business and their associated needs
• Assisting training team in the development of training plans and training materials
• Analyzing and facilitating defects with the financial software package and then resolving those problems
• Created the Project Plan, the Testing Execution Plan, and the Testing Session Schedule for the testing phase of the Peoplesoft Upgrade
• Managed technical resources for use case creation and managed the development of all testing phase reports
• Responsible for presenting statistical reports of the test script creation /execution report and defect creation/resolution report to functional and technical teams as well as to the client
• Provided and managed the functional and technical support to the client during Software Development Life Cycle via telephone, email, and on-site training
• Facilitated consulting sessions with client to analyze and redesign current testing and business processes within the organization

Confidential Role: Business Analyst / Functional Lead

• Served as a Functional Lead for the Employer Reporting division for the PARIS project. Responsibilities included:
• Developing detailed design documents
• Developing use cases
• Leading user acceptance testing
• Creating User Guides and Training Guides
• Training Employer Reporting Division users.
• Participated in a large retirement system integrated with FileNet Enterprise Content Management System and Workflow System.
• Facilitated numerous JAD sessions between BE employees and state resources to determine client's current business process and to develop an improved process
• Facilitated Requirements Gathering and Requirements Management
• Provided continuous technical demonstrations of the customized application to the client throughout the project lifecycle
• Served as a member of the proposal team for bidding on new clients and projects throughout the Southeastern market

Role: Systems Analyst

• Created and executed test scripts for the PARIS application and assisted the client with testing and defect resolution before the system went Live
• Responsible for researching, analyzing, validating, and verifying the client's business and functional requirements
• Responsible for evaluating complex business processes, modeling processes as well as documenting system and data requirements.
• Developed and implemented new business processes and strategies to address business challenges.
• Served as a Functional/Business lead for Security Administration. Responsibilities included working directly with Division Directors to setup security for all employees and creating security groups for the users.
• Worked closely with technical team architects and developers to translate business and functional requirements into system designs
• Served as a member of the proposal team for bidding on new clients and projects throughout the Southeastern market
• Coded SQL reports that were constructed using Microsoft SQL Server 2000 and Crystal Reports 10.
• Developed strong professional and personal relationships with the client.
• Promoted to Consultant within seven months of employment with BearingPoint Inc

Confidential- Tallahassee, Fl Campus Representative (Sales and Support) June 2005-May2006 (One out of fifty students chosen across the nation for Dell's initial group of Campus Representatives)

• Provided Dell Business solutions and support to both new and existing customer base
• Designed, implemented and supported Dell marketing strategies
• Organized meetings with deans and department directors to promote Dell solutions on campus
• Assisted Dell users with product support and problem-solving
• Named a representative mentor across the Southeast Region for the Dell Rep Mentor Program. Responsibilities included the counsel of over twenty new Dell representatives.
• Contributed towards making Florida State University ranked in the top five colleges across the nation in computer sales.