PERSONAL SUMMARY

I have an Organizational Change/Development background from Northwestern University and I am a certified business analyst with extensive knowledge in all aspects of business process development.

EDUCATION

Major: Learning and Organizational Change/Development
Certified Business Analyst (PegaSystems) v6.1

High Level Professional Skills

• Facilitating productive DCO sessions that are timely and efficient
• Developing adequate requirements, usable user stories and thorough use cases for development team
• Proficient in creating draft process flows & mark up screens using Microsoft Visio
• Versed in Agile Methodology: Pre-inception (legacy knowledge transfer), Inception ( scope and sizing), Elaboration (Low level requirement gathering/use case/user story development), Construction (build out and unit testing), Transition/Go live (UAT, progress and completion reporting)
• Knowledgeable in various health/wellness and financial environments

Low Level Professional Skills:

• Trained experience in using DCO session tools like Application Profile/ Accelerator and Auto documentation wizard, project/test management framework.
• Trained experience in creating discovery maps in PRPC, IMB BlueWorksLive.
• Trained Experience in performing business requirement elicitation, Gap analysis, Risk analysis, hands on experience in creating/communicating As-Is and To-Be business processes.
• Working knowledge in Agile methodologies like SCRUM, Pega SCRUM, Pega Implementation Methodology, smartBPM.
• Practical experience in functional testing and facilitating reviews with Line of Business (LOB). Software Development Life Cycle (SDLC) experience including analysis, design and review of Business Requirement Specifications; Development and Testing as per the RUP’s Iterative SDLC process.
• Experience in preparing user manuals for transition phases.
• Great understanding of implementing and navigating through the PRPC software

VXL Business Analyst Training (Trainee/Assistant) June 2011- January 2012
Confidential, Description: This project involves the image reader (ICR/OCR) placing various prescription orders in the universal order entry process. This three part process allowed for a prescription to be automatically updated in the system if ICR/OCR determined it to be a clean item, and manually updated if the item was "dirty" (lacked information). We created process flows and UI screens in PegaSystems and utilized all of the DCO session tools during the requirements gathering process.

Confidential, Description: Worked on the APS/SPS and OWS system updates: Created an application whereby an employee\'s information has to be updated in these systems in the event of a role change or termination. I was actively involved in process modeling of the system update, CDSID Validation requirement gathering, and reporting.

Confidential, (Market Research/ Traders Assistant)- November 2010 - June 2011

Played a vital part in organizing the basic structure of the business model by providing my supervisor with daily feedback, with respect to gap analysis and business requirements stated early in the project. I also spent 3 months analyzing various stock and commodity markets in order to make a valid assessment on strategies for trading corn/wheat futures. My orders were executed on, and therefore I am fluent in, CQG and Strategy Runner trading systems.

Each project was presented over a 6 week time period. Every aspect of the agile PEGA Scrum/Smart BPM Methodology was carefully dissected with emphasis on running DCO sessions and drafting user interfaces/mark-up screens.
Business Experience (Non-Pega)
The following internships were completed during my time at Northwestern to supplement my Organizational Development degree. They have given me a real world business perspective of the insurance, and banking industries. Having had these experiences gives me an opportunity to communicate with the business users and/or product owners on a higher level, ensuring an exceptional product.

Confidential,June 2010 - August 2010

Created options strategies in the currencies market based on geopolitical climate and various charting indicators. Developed fundamental understanding of market behavior patterns through live futures trading simulation.

Confidential,January 2010 - March 2010

Helped prepare financial portfolios for existing and potential customers and regularly attended conference meetings, employee interviews, and client meetings in order to gain a better understanding of the financial services industry. To supplement the internship I composed a fieldwork essay’s concerning the micro dynamics of John Hancock’s organizational sociology once my internship was completed.

ADDITIONAL ACCOMPLISHMENTS

• Participated in life skills sessions that focused on time and stress management, leadership, and

academic standards

• Balanced full-time academic course load with a 25+ hours a week athletic commitment
• Northwestern University varsity football team – 2 year starter
• 4 year member of Division I Big Ten Conference varsity men’s football program
• Member and chapter president of the Omega Psi Phi fraternity Inc.

AWARDS

• Recipient of the 2011 Rashidi Wheeler Award. Exemplifying the model student athlete and true

Wildcat spirit.

• Voted 2010 Most Charismatic - Graduating Class: L.O.C.
• Elected 2006 Class captain by coaches to serve on the leadership council