IT Business Analyst resume Atlanta, GA - Hire IT People

INFORMATION TECHNOLOGY PROFESSIONAL:

Seasoned business analyst/project manager professional with a track record of analyzing and developing system/business processes to increase efficiency in diverse industries. An effective communicator that is skilled with excellent written/verbal/presentation skills and proven ability to work with individuals at all levels of an organization. With over twelve years of experience in software development life cycle methodologies, I currently seek to join a leader in the healthcare IT industry to develop solutions that will ultimately impact the quality of care that is delivered.

Areas of Expertise:

Business Process Modeling: Business Planning & Development, Business Requirements Documentation

Project Management, End User Training, Business Process Redesign

Vendor Evaluation/Recommendation, Data Modeling, Requirements Gathering

Quality Assurance, Staff Recruitment/Training, User Manuals Documentation

Tools:

Modeling Techniques/Tools: Data modeling, Data Flow Diagrams, Work Flow, Use Case

Languages/Databases/Tools:ORACLE, ACCESS, Visio, Excel, MS Project, PowerPoint, SQL

Environments:UNIX (HP - UX, Sun Solaris), Windows NT, Windows 2000/XP, MS-DOS

Application Packages: PeopleSoft HCM/FIN, Lawson

EMR & PM e-MDs, Medfusion(Patient Portal)

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA (Jan-Dec 2009) Health IT Business Analyst

Research EMR vendors, products/features for Physician office & document recommendations/Business Case assist users, analyze their processes, and determine system requirements
Act as practice administrator for implementation support (Practice & Patient portal setup)
Train-the-trainer for practice clinicians and develop HIPAA strategies

Confidential,GA ( )

Accreditation & Business Process Consultant

Research and document business case (software) for a Behavioral & Mental Health Facility
Develop & document processes for tracking all business performances against set goals/KPI
Document process models of current system
Create manuals of current business processes for new hire training
Assist in exercises to streamline key business processes (Consumer Relations)
Document & create policies & Procedures as required by accrediting agency for compliancy

Confidential, ( ) Project Manager/Business Analyst

Plan/Coordinate and Manage resources/schedules/tasks/timelines and communication between client and external accrediting agency
Establish project priorities and establish critical success factors
Oversee meetings to elicit requirements from users using interviews, document analysis, meetings and survey techniques
Evaluate, review and edit documents gathered from multiple sources and reconcile conflicts to produce requirements documents/specifications and self study manual
Responsible for formal Management briefings/Reports/Memos to board of directors on project status
Resolve project issues
Oversee development of website and content management
Perform Fit/Gap analyses on existing school management software and document recommendations/Business Case
Led the development and re-engineering of business processes (Refund Policy & New hire orientation) to fit best practice
Create user documentation and manuals for the new processes, coordinate and train end users on it’s proper administration
Assist in recruitment and credential evaluations of instructors
Assist with Policy and Procedure recommendations

Confidential,Atlanta GA ( ) Business Analyst for a PSOFT Payroll production Support and enhancements project

Analyze, document and test home grown EE self service system (Direct Deposit & Personal Profile)
Coordinate quality assurance efforts by creating and executing test plans
Perform Fit/Gap analyses as relates to the ePay and eProfile modules and document recommendations/Business Case
Gather requirements/Recreate and test Salary interface (Employment verification)
Perform payroll year end process (adjustment runs, formatting W2s, producing W2s and year end reporting for state, & federal)
Provide guidance, task direction, and mentoring to other Analysts and assist with problem resolution across projects
Create user documentation, Coordinate and train end users

Confidential,Atlanta GA ( ) Business Analyst for a PSOFT Payroll business process improvement project

Confidential,Atlanta, GA ( ) Business Analyst/Project Manager for a PeopleSoft HRMS v8x Upgrade Project

Confidential,Atlanta, GA ( )Technical/Functional resource for a PSOFT/Lawson Payroll conversion project/System Support

Confidential,Atlanta GA ( )Management Consultant (Peoplesoft Human Capital Management)

Confidential, Chicago, Illinois ( ) Management Consultant Confidential,London, UK ( )Systems Developer

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It Business Analyst Resume

Atlanta, GA

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