Highlights of Qualifications

• Analytical, enthusiastic and innovative Business Analyst with over 3.4 years of Information Technology experience in business analysis, team leading, deployment and web developing business processes.
• Comprehensive knowledge of Software Development Life Cycle (SDLC), having thorough understanding of various phases like Requirements, Analysis/Design, Development, Testing, Deployment and Support.
• Extensive experience in gathering, managing and documenting business and function requirements, communicating effectively with upper management, developers, data analysts and QA engineers.
• Adept at creating and transforming business requirements into functional requirements and designing business models using UML diagram – Use case in MS Visio.
• Excellent facilitating skills in conducting process walkthroughs, surveys, questionnaires, interviews, and brainstorming and JAD sessions.
• Comprehensive knowledge of Agile and Six Sigma Methodology.
• Strong experience in conducting UAT and documentation of test cases.
• Exceptional problem solving and sound decision making capabilities, recognized by alternative solutions, and confident, accurate, decision-making coupled with excellent communication and interpersonal skills.
• Excellent track record for meeting deadlines and submitting deliverables on time.
• Well versed in different management scenarios like Change Control, Quality Assurance, Defect Tracking, System Integration and Scheduling.
• Excel in project leadership roles – managing/coordinating complex projects involving enhancements to existing product platforms
• Experience in educating internal and external customers on business systems and procedures and working with other analysts and QA team to set priorities and schedules.

Accomplishments

• Excellence Award in the year 2004 for handling the Business Documentation Management Process which helped in the quick settlement of the business claims to the business associates.
• Spot Award in the year 2005 for improving the TAT Activation process.
• Received Certification in “Diploma in Computer Applications”.

Technical Skills

• Management Tools : MS Project, MS Visio, MS Word, MS Excel, MS PowerPoint.
• Testing / Reporting Tools : Win runner, Crystal Report.
• Languages : C, C++, SQL, PL/SQL.
• Operating Systems : Windows Vista/XP/2000/NT/98/95,UNIX
• Databases : SQL Server, Oracle, MS Access
• ERP : Oracle Financials (GL,AP & AR), SAP(FICO)

Education

Master of Science (MS) in Management Information Systems

Professional Background

Business Analyst May 2006 – Dec 2006
Confidential,Project: UTPA Data Tool

The goal of the project was to provide a training application (UTPA Data tool) to students in the University. This application helps the students in the university to access the oracle tutorials. The project also involved in the preparation of oracle tutorials for the modules - General Ledger (GL), Accounts Payable (AP), Accounts Receivables (AR), Fixed Assets (FA), Purchase Order (PO), Public Sector Budgeting (PSB), Self Service Human Resources (SSHR) and Projects & Grants (P&G).

Responsibilities:

• Assess clients\' needs, identify and document the requirements critical for achieving business objectives.
• Develop understanding of business needs through discussion and interviews.
• Partner with the business and IT groups to find solutions for project and operational issues.
• Define project business requirements as well as in defining the IT solutions.
• Contribute to the business requirements development and the functional solution designs.
• Identify project process impacts and works to ensure processes are in place to support an effective operation.
• Worked on View-let Builder Software to capture module detail and prepared Leader guides with complete description on functionality.

Environment: Oracle Applications 11.5.9, View-let Builder Software, Windows 98/NT/2000, MS Visio, MS Project, MS Office Suite, Java, Tomcat.

Project Lead & Business Analyst Dec 2004 – May 2006
Confidential,Project: Mobile Networking Management

This application provides complete solution for the Mobile Networking Management. It is designed for inputting and extracting the information related to distribution, receipts, and payments and reports. As a Business Analyst, my responsibility in this project was to lead the team for the successful completion of the Mobile Networking Management project.

Project Lead Responsibilities:

• Led the workgroup sessions with business managers to gain final approval on business requirements and solution documents.
• Performed Gap analysis, prepared project plan and solution documents and coordinated with multiple internal IT teams, to ensure delivery of product within tight deadlines.
• Involved in creating targeted questionnaires for SMEs to gather requirements.
• Involved in Requirement Scoping and identifying high priority requirement for implementation.
• Documented the project risks and provide work schedules to the team for the project completion.
• Conducted review meetings to ensure that the project was implemented within the specifications of the contract.
• Validated technical designs created by IT developers against functional specifications.
• Prioritized issues and allocated development and QA resources to ensure timely and quality deliverables.
• Assisted the QA team in reviewing test cases, test plans and tested the final application for usability testing to verify whether all the user requirements were catered to by the application.
• Communicated project status and made corrections where efforts were off-track.
• Facilitated User Acceptance testing (UAT) for the application as a Business User.
• Trained end users on Mobile Networking application functionalities.

Environment: Windows 98/NT/2000, MS Visio, MS Project, MS Office Suite, VB 6.0, Outlook.

Business Analyst Sep 2003 – Nov 2004
Confidential,Project: Documentation Management Process

The goal of this project was to create an application for input and extraction of customer information which was needed to be maintained as per the compliance of Government. As a Business Analyst my role was to gather business requirements, perform gap analysis, write business and functional specification documents and facilitate UAT.

Responsibilities:

• Gathered business requirements by conducting detailed interviews with business users, stakeholders, and Subject Matter Experts (SME’s).
• Prepared Business Requirement Document and then converted Business requirements into Functional Requirements Specification.
• Conducted GAP analysis to understand the shortcomings of the paper based process and evaluated the benefits of the new system.
• Risk Assessment/Prioritizing drafting, executing and documenting risk areas.
• Constructed prototype early toward a design acceptable to the internal customer and feasible.
• Co-ordinate with channel partners on compliance to documentation process customer support.
• Involved in Data Base Management, Form Creation, Report Generation, Record Matching, Import Export Data and credentials.
• Worked on protocols messaging functionality.
• Performed User Acceptance Testing (UAT).
• Impart training to distributor FOS on document management process whenever there is an amendment in process.

Environment: Windows 98/NT/2000, MS Visio, MS Office Suite, Outlook.