Business Analyst Resume

HIGHLIGHTS OF QUALIFICATIONS

15 years plus experience of Information Technology Systems
8 years of full-time work experience in automated systems installations, configuration, maintenance: assisting/training individuals and groups of system users
High level analytical and problem-solving abilities
Great knowledge and understanding of multiple user systems (Clinical Systems, Medical Records, Billing)
Knowledgeable of various Public Health programs (Immunizations, WIC, STD and other Health Promotions)
Strong knowledge of Project Management Framework (Life-Cycle) and methodology
Experienced in business improvement process; analyzing business needs and producing business requirements
Experienced with MS Office Suite including MS Project and Visio. Highly self motivated, directed, and forward thinking
Thirst for conducting and performing quality assurance management best practices

SKILLS SUMMARY

Project Management

Experienced in Information Technology Infrastructure Library (ITIL)
Knowledgeable of Control Institute of Standard and Technology (COBIT)
Worked with staff, managers department heads, site managers, and others who will help implement the region technology and training plan
Developed and implemented a standard operation procedure (SOP) for the evaluation installation and day-to-day operations of region information technology software, hardware, and helpdesk
Maintained inventories, records, blue prints and WBS Implemented and maintained network with the use of management tools
Performed stakeholder analysis with IT leadership, staff and customers to determine level of knowledge and awareness of current security policies
Evaluated current IT Security Architecture and planned changes to determine strengths and weaknesses to known threats and vulnerabilities
Reviewed current IT Security and Operations Policies and Procedures and mitigating technologies against best practices

EMPLOYMENT HISTORY

Career Development Facilitator Confidential, 2008-2009 Information Resource Consultant II Confidential, 2000-2008 Teacher, Program Director Confidential, 1998-2000 Contract Management Specialist Confidential,1997-1998 Logistic Procurement Manager Confidential, NJ 1994-1997 Quality Assurance\Engineer Confidential, Shrewsbury NJ 1990-1994 Telecommunication Specialist Confidential, SC 1980-1990

EDUCATION

Black-Belt Certification: Six Sigma Lean Management MBA Information System Management; concentration in Information System Security Master of Business Administration; concentration Project Management, Bachelor of Science; Organization Management,

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship