Business Analyst Resume Nashville, TN - Hire IT People

EDUCATION

B. Eng Chemical Engineering

Relevant Coursework: Engineering Economy, Statistics, Math Modeling for Economics, Computer programming in C++, Senior Design Project, Mathematical Logic, General Chemical Engineering Curriculum.

Activities:Member and Social Chair of Alpha Omicron Pi sorority. Mentorship of inner city school children through Vanderbuddies program. Participant in theSynergy community service project.

PROFESSIONAL EXPERIENCE

Confidential, Nashville, TN March 2009-Present
Business Analyst – Technical Project Manager

Confidential is a leading underground petroleum storage operational compliance and information management services organization.

Product marketing/training liaison between clients, operations and development
Improve marketing, user ability and efficiency of specific user interface for a key software product redesign
Reduce outsourced programming time by 20% through development of technical requirements for key software functionalities
Lead quality assurance testing for software development/changes, reducing bugs and customer complaints by 70%.
Specify key enhancements for sustaining products, automating previously manual processes, reducing company/client exchange time by 50% and minimizing manual/human error.

Confidential, Nashville, TN August 2008-December 2008
Intern for Jana Lisle, CFP, CIMA

Created Client Performance Reports through data collection and market analysis
Managed client accounts in UBS Consult Works system
Handled complete written communication and correspondence between Jana Lisle and her clients

Confidential, Buffalo, NY May-August 2007
Intern for E.J. Lightfoot, Dupont Fellow

Worked in product development in the Display Films and Coatings Business
Headed project for possible patent and commercial use of a product for DuPont.
Created ternary phase diagrams for solvent-based systems
Researched physical and chemical properties of nano-foams and the effects of air speed and drying temperature.
Researched the phase properties of the water/acetone/PMMA system.
Reduced manufacturing cost by 40% by substituting a raw material

Confidential, Taipei, Taiwan July-August 2006
English Teacher

Taught English literature and sports instruction to Taiwanese children, ages 6-14.
Served as a mentor and chaperone on field trips throughout the greater Taipei area.
Led small English reading groups for a class of 25, ages 6-7.

HONORS

National Minority Leadership Awards recipient (2003), National Merit Commended Scholar, National Honor Roll, National Honor Society, Spanish National Honor Society, United States Achievement Academy

SKILLS

Mathematica, Matlab, Aspen, C++
Extensive knowledge of Adobe Photoshop, Microsoft Visio and Expression Web (HTML) for website design
Experience with Six-Sigma project design
Proficient in Spanish

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Business Analyst Resume

Nashville, TN

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