SUMMARY:

• I am looking for a contract as a Quality Analyst or a Business Analyst. I have a very strong loans/banking background as a Quality Analyst, Business Analyst and as a Project Manager. I've worked with mainframe and web - based technology and been involved in numerous large projects/conversions/mergers. For the last 15 years, I’ve primarily worked with front end web-based systems that interface with mainframe systems on the backend. During my 25+ years in banking, all of my testing experience has been manual.
• During my career, I have established a solid professional track record for being able to multi task, adapt rapidly to new environments, learn quickly and produce high quality work.
• I am looking to work remotely and I’m willing to travel, as needed.

TECHNICAL SKILLS:

Software: Over 15 years experience working with the Hogan Consumer Loan and Customer Information (CIS) Systems One year managing and working with the Hogan Integrated Deposit and Customer Information (CIS) Systems Microsoft Windows 98, NT, XP Microsoft Office 2007 Microsoft Office Outlook 2007 Microsoft Project Manager Alnova Financial Solutions ACBS ALS HP Quality Center Version 10.0 HP Application Lifecycle Management Version 11.0 IMPACS RM Metavante Test Director 7.2 Miser

PROFESSIONAL EXPERIENCE:

Confidential

QA

Responsibilities:

• Wealth Management Project - On-line Banking and Mobile Banking - Testing Hogan CIS interface for Brokerage and Trust Account enrollment in Online Banking or Mobile Banking

Confidential

Senior QA

Responsibilities:

• Worked on the Check Free RXP Release 10 (Fiserv) project. Assisted in executing test cases and defect identification in IE9, IE8, IE10, Chrome 41, Firefox 34 and Firefox 35. Executed regression test cases and identified differences between FP 9 and FP 10. Implementation is scheduled for May, 2015.
• Wrote 25 test cases to test new and existing wire functionality. Executed test cases and identified defects on ALM during the System Testing phase of the project. Implementation is scheduled for May, 2015.

Confidential, Buffalo, NY

Consulting QA Lead

Responsibilities:

• QA Test Lead - Mobile and Online Channels - Wrote (WRC) Web Retail Credit Card Origination test cases covering new development and regression testing. Utilized Hogan CIS experience in data conditioning for the Voyager Upgrade. Wrote a ‘How To’ document to assist new users in the use of Hogan CIS. Wrote, uploaded and executed on Quality Center Web Retail Credit card test cases for the bank-wide BSA/AML Project. Wrote documentation for new users in the use of WRC. Assisted the BA Lead in writing the Functional Specifications for the Small Business Credit Card Project to be implemented at a later date. Assisted with test execution for other web projects

Confidential, Cincinnati, Ohio

Consulting Senior QA

Responsibilities:

• Senior QA Tester - Fusion Project (ARGO Upgrade) - Deposits, Installment Loans and Lines of Credit
• Fusion is a web based front end system designed for front office branch functions: Participated in testing New Account Setup, Customer and Account Maintenance during System Integrated Testing (manual). Test cases were executed using Quality Center; defect identification and re-testing; Hogan Deposit verification, and exposure to ACAPS and Chex Systems

Confidential, Buffalo, New York

QA Lead

Responsibilities:

• QA Lead - Business as usual
• Test Case Writing: Front End Web - based applications
• Regression test cases for Consumer Loan Services, Collections, Item Processing and Deposits (300 +)
• Conversion of Commercial Loans from Miser to ACBS (Fidelity Products) - Conversion +)
• Deposit Money Market Promotion (20+)
• Assisting on various projects as requested

Confidential, Birmingham, Alabama

Senior QA

Responsibilities:

• Senior QA Tester - BBVA Compass Bank Core Banking Upgrade from a Batch environment to an On-line Real Time
• Alnova Financial Solutions (Accenture) - Web based application
• Worked on Release 1 Scheduled for Production - January 2012Release 1 will consist of Deposits, Payment ProcessingDebit Cards and Credit Cards. Completed the Debit Card Requirement Coverage Matrix Wrote roughly 500 test cases for
• Debit Card Origination on Excel. Test cases were uploaded to HP Application Lifecycle Management version 11.0 (Quality Center). Assisted with test case execution on Quality Center, defect identification and provided guidance, as needed, to less experienced tester.

Confidential, New Orleans, Louisiana

Testing Coordinator

Responsibilities:

• Testing Coordinator - Whitney National Bank Core Banking Conversion from Fidelity to Jack Henry
• Coordinated testing for roughly 275 interface files to 35 3rd party vendors. Wrote test cases and managed defects for each f the interface files on HP Quality Center 10.0. Worked with a number of business units including Consumer LendingDeposits, Treasury Management, Trust and Mortgage Lending.

Confidential, Richmond, Virginia

Quality Analyst Test Lead

Responsibilities:

• QA Test Lead - Chevy Chase/ Confidential Merger - Consumer Lending
• Participated in Detail Business Requirement and System Requirement working sessions. Chevy Chase converted their Consumer Loans from Hogan Loans to ALS. Wrote test cases for all new and business as usual functionality on ALS.

Confidential, St Petersburg, FL

Quality Analyst Test Lead

Responsibilities:

• QA Test Lead - LOS (Loan Origination System) Pilot Rollout with Synovus Bank - Web based application
• Responsible for regularly scheduled Production implementations. Consumer, Commercial and Mortgage
• Participated in writing the Account Origination System use cases
• Updated Account Origination Systems Requirements documentation, as needed
• Completed documentation linking the use cases to the Account Origination Requirements document.

Confidential, Atlanta, Georgia

Business Analyst Consultant

Responsibilities:

• Worked on PRISM, which is a proprietary system at Sun Trust Bank. PRISM is a web-based and batch credit risk rating system. The system is designed to meet the guidelines set forth in the BASEL II Accord
• Completed Functional Requirements for a batch re-grade of the Business Banking loan portfolio
• Participated in testing the credit risk rating web forms that are used by Commercial and Industrial Lending
• Lead a project to document the Functional Specifications of the PRISM system. The audience for the documentation was be the PRISM Development and Testing teams and the users in the lines of business
• Worked on a project to automate testing using Quick Test Professional 8.0
• Business Analyst assigned to a project to enhance the Financial Institutions web model currently used in production

Confidential, Cleveland, Ohio

Business Analyst Consultant

Responsibilities:

• Assigned to a project to add Overdraft Protection to Small Business Banking deposit customers through the FDR Credit Card System
• Participated in the project’s full life cycle
• Participated in testing three banks within National City Corporation
• Responsibilities included analyzing functional requirements, writing/editing test scripts, identifying and resolving issues, ensuring that the Overdraft Protection Product was working as defined in the deposit and credit card systems and regression testing. The project was implemented at the end of March
• Also participated in the testing of Product and Pricing changes implemented at the end of March

Confidential, Chicago, Illinois

Business Analyst Consultant

Responsibilities:

• Assisted in testing the Mosaic Sales Delivery and Teller System used by all Confidential branches in Illinois and Michigan. Mosaic is a front-end system that interfaces with the host mainframe accounting system
• Tested a variety of bank products: deposits, savings, s of deposit, ATM/Debit Cards and IRAs
• Tested functionality of the upgrade of the Teller System
• Responsibilities included writing/editing test scripts, identifying and resolving issues, verifying that the bank products were functioning correctly, were in compliance with Federal regulations and bank policy, communicating/documenting software defects and verifying the accounts were passed accurately to the host Test Scripts were written and maintained in Test Director 7.2
• Participated in an analysis project to review all system functionality to determine suitability for conversion from manual testing to automated testing using Win runner

Confidential, Cleveland, Ohio

Business Analyst Consultant

Responsibilities:

• Assisted in testing the 2001 Annual Pricing Project by verifying and documenting on the DDA Table changes
• The table changes included a wide variety of pricing parameter changes, as well as other parameters that drive the processing of the deposit system
• Identified errors in the “test” tables to the programming staff and validated the corrections
• Keyed “test” data into the deposit system and verified the results
• Verified the entry of the Retail Interest Rates in the Production On-line Pricing System used by the loan system

Confidential, Santa Clara, California

Business Analyst Consultant

Responsibilities:

• Participated in analyzing and writing functional requirements for new customer set-up, new account set-up, internal monetary transfers, stop payments and account inquiry for a new Internet banking site. The system requirements were gathered through numerous meetings with the business units and documented in less than 45 days. The banking site was designed for the use of loan, deposit or investment customers
• Wrote and revised use cases for security, enrollment, internal monetary transfers, stop payments and account inquiry
• Responsible for maintaining a centralized listing of all user “help” or “edit” messages generated by the system
• Member of the QA Team responsible for testing all internal transfer, stop payment and account inquiry functionality in the newly developed Internet banking site prior to implementation. Testing included verifying that transactions keyed in the Internet Banking site or in the mainframe system posted properly
• Responsible for communicating, documenting and re-testing all errors to the programming staff

Confidential, Dallas, Texas

Responsibilities:

• Attended meetings, with representatives of various business units, to communicate the processing capabilities of the Hogan 2.0 Installment Loan Release
• Responsible for documenting the contents of the Loan Process Control Data (PCDs) at First National Bank of South Africa. PCDs are powerful, user-driven, technical parameters that interact with the programs to drive the Hogan Loan System. Wrote PCD Test Plan. Project was canceled, due to a bank merger, before the execution of the test plan

Confidential, Chicago, Illinois

Responsibilities:

• Worked as a Business Analyst and participated in the testing of the development of the Hogan 1.2 Upgrade to the Hogan 1.3.1 Installment Loan Processing Release at First Chicago National Bank
• Wrote and executed test scripts to test new loan setup, the interface to Hogan CIS, fees, delinquency, charge off and non-accrual processing
• Identified and resolved a significant number of problems with the new software release
• Participated in system enhancements and post-implementation production problem identification and resolution

Confidential, Dallas, Texas

Responsibilities:

• Member of the project team charged with the identification and documentation of the Requirements Phase of an On-line Collection systems project at First National Bank of South Africa

Confidential, Cleveland, Ohio

Project Manager/Business Analyst

Responsibilities:

• Managed technical and analytical staff members in the support of the Hogan Loan, Deposit and Customer Information (CIS) Systems
• Managed medium and large projects, interacted with all levels of management and was responsible for production support and system documentation Major projects included:
• Loan system conversion of a major bank portfolio to Hogan. Conversion included the CIS records
• Design, testing and implementation of an Automobile Loan Secondary Market Sale totaling over 2.3 million
• Branch divestitures
• Hogan Loan De conversion to ALS. De conversion included the Hogan CIS/Borrower records

Confidential, Cleveland, Ohio

Business Analyst

Responsibilities:

• Liaison between the users, in various bank business units and the programmers in information technology
• Assisted in the development and implementation of the Hogan Loan System. Development work included gathering and writing functional requirements, basic system functionality correction and customization unique to Society Bank
• Responsibilities also included participation in GAP analysis and field mapping and testing of over 15 system conversions, from various software vendors to the Hogan Loan System, and several internal bank mergers. Conversions and Mergers always included the Hogan CIS/Borrower records
• Actively participated, with the user community on numerous major projects, regression testing and system enhancements. Primary focus was on New Loan Setup and interface to CIS, Delinquency and Billing Processing
• Gained a working knowledge of the Hogan Umbrella, Hogan Customer Information System and the Hogan Loan PCDs by virtue of working with the Hogan Loan and Deposit systems. Hogan is a highly integrated system. It is not possible to work on loans or deposits, for example, without a strong knowledge of the Hogan Umbrella and CIS systems.
• Responsible for the continuous documentation of the Hogan Loan System How To Manual

Confidential, Cleveland, Ohio

Administrative Assistant

Responsibilities:

• Assisted in the actual physical conversion of all stocks and bonds, belonging to all personal and corporate trust accounts to Depository Trust Company (DTC) in New York City. The conversion of 2000 plus trust accounts was completed in 30 days
• After conversion, was responsible for the daily financial settlement of trades through DTC and for ensuring that the Trust Department’s records of the positions of the stocks and bonds were in balance with the records at DTC
• Responsible for the daily financial settlement of trades through Depository Trust Company (DTC) and for ensuring that the trust department’s manual records of the positions of the stocks and bonds were in balance with the records at DTC
• In the absence of the supervisor, was responsible for the “cage” in Trust Operations