OBJECTIVE:

• To obtain a challenging position in the field of Software Quality Assurance that will match my skills, and experience.

SUMMARY:

• 15+ years of software development life cycle (SDLC) analysis, design and development of test strategy
• Proficient in white box and black box component testing and integration, regression, positive and negative, migration, security, UAT and performance testing of applications
• Experience in automated testing tools: WinRunner, QTP, LoadRunner and RSW e - Suite
• Thorough knowledge of testing of n-tier, distributed and Client/Server Applications
• Rigorous skills in writing test cases and bug reports
• Experience in test plans strategies and procedures

TECHNICAL SKILLS:

Languages: SQL, PL/SQL, HTML/XML, Unix shell script

OS: Windows 98/2000/NT/XP, Unix AIX/HP/Solaris, Open VMS, Linux RedHat, WebSphere

Testing Tools: WinRunner 6/7, QTP 11, LoadRunner 8.1, RSW e-Suite, Hyperic

Test Management Tools, Platforms: Mercury TestDirector, SharePoint, HP Quality Centre, IBM Cognos Analysis Studio and WSA (Workspace Advanced), Rational CLM, Jira, Confluence

Databases: MS Access, MS SQL Server 6 - 2000, Oracle 8i/9i/10g, DB/2, MySQL

PROFESSIONAL EXPERIENCE:

Confidential

Senior Quality Assurance Consultant

Responsibilities:

• Created test cases by using IBM RQM management tool and recorded issues in IBM RTC defect tracking system
• Performed functional, regression, web application/GUI, back-end, integration, AODA(AChecker, JAWS tools), security, sanity and performance testing of GFO web-based application for the clients and GBO back office based on IBM BPM (Business Process Management platform)
• Tested net new functionalities, business rules and features of GFO application including New Permit, Renewal of Permit, Amendment to Permit, Revocation, and Permit under MOU. Examples of some functionalities are; Applicant Information, Sites, Source Information (Lake, Well, Watercourse and Pond), Water taking calculations, EBR, Application Summary.
• Solely responsible for integration testing of PTTW with other modules such as CAMS, One Source, GIS, CCPAY and BPM
• Conducted testing of Client, AR (Assigned Representative), DA (Delegated Authority), Services, Sites, Payment, Profile under CAMS and PTTW modules
• Tested new flow of tasks assignment and functionalities on the Ministry users side: GBO ( back office on BPM platform)
• Created SQL queries for testing a very complicated back-end component named Transformer, which allowed transition and mapping data from GFO to GBO data base schema
• Provided estimates, used Trello a web-based project management application and reported directly to Program Manager, helped BA with business requirements and to keep track of changes in DE-DL document, helped UI designer with GFO improvements, conducted gap analysis and walkthroughs for developers
• Worked on PLITECS project to deliver production patches for Environmental Activity and Sector Registry (EASR) application
• Executed security and performance test cases by using Apscan security tool and Rational Functional Tester and Rational Performance Tester automation tools
• Prepared testing guidance document based on test plan and use cases for UAT team and coordinated testing between QA teams in SIT and UAT environments
• Participated in demos for extended groups of UAT and Clients

Environment: Windows 7, Java, IBM RQM and RTC, IBM BPM, SharePoint, SQL Developer, Apscan, IBM RFT and RPT, Trello, Confluence, Jira

Confidential

Senior Quality Assurance Consultant

Responsibilities:

• Created test cases, tasks by using Rational solution for Collaborative Lifecycle Management (RQM and RTC) management tool and recorded defects via IBM Rational Change tracking system
• Performed functional, regression, web application/GUI, back-end, migration and performance testing of RxBuilder web-based tool for comprehensive formulary management: creation and maintenance of formularies using a Medi-Span based product file
• Tested entire functionalities/features of Commercial and Part D formularies including Formulary, Product Limits, Coverage, Contingent Therapy, Restrictions and Step Therapy. Reporting: List Query, List Compare, Formulary Extract, Rule Set report
• Solely responsible for testing most complicated business logic of product overrides (CAGs) as part of the GAP12 and responsible of overall downstream process for Part D formularies scheduled/run on iSeries and population of iNET tables.
• In depth testing of a very complex server expansion batch process and drugs roll-up logic as a part of GAPs 2, 8, 12 and 36
• Lead on GAP36 (Step 1 of Step Therapy to Rxbuilder) as a part of crucial 17.1 release: provided estimates, helped BA with business requirements, conducted walkthroughs for developers, conducted entire testing and functional regression testing of this GAP
• Worked closely with QA Manager, Senior BAs and developers to deliver production patches
• Responsible for testing RxClaims on AS400 (green screens) via Open Text Host Explorer Windows application and manually ran specific commands, created SQL queries for back-end testing and executed migration scripts by using System iNavigator and AQT (Advanced Query Tool)
• Was the only QA who tested RxBuilder Integration/linkage with Zynchros ( a third party application that manages formularies and maintains compliance with Medicare Part D requirements)
• Drove daily WebEx meetings with offshore team (8 people) for GAPs 2, 8 and 12. Helped them with understanding of Rxbuilder, requirements, testing approach and testing results
• Coordinated between UAT, Rxbuilder, Zynchros and iNET teams
• Participated in presentations of monthly KSS meetings

Environment: Windows 7, AS400, C, Websphere, Linux, DB2, System iNavigator, AQT, Rational CLM, SharePoint, Citrix, Open Text Host Explorer, Zynchros

Confidential

Test Engineer

Responsibilities:

• Created test cases, execution steps and validation matrix and uploaded them by using SVN for Product Owner’s approval
• Responsible for creating own testing environment by modifying and running Unix shell scripts and creating Batch installer
• Performed very complex functional testing of load forecasting calculations along with batch, data migration, back-end and installation testing for new LoadBuilder LBI logic
• Conducted test results analysis based on BRD and logs validation

Environment: Windows 7, Teradata DB, SVN, Unix, Jira, SQL Assistant, PuTTY, FTP, C

Confidential

Senior Quality Assurance Consultant

Responsibilities:

• Created test scenarios and recorded defects by using HP Application Lifecycle Management (QC) management tool
• Lead on most visible to clients key components Purge & Pre-Populate and Data Correction as a part of OnSIS Evergreening project, new Diploma Request component and Data Retention
• Responsible for functional, regression, back-end and integration testing of entire web based OnSIS application including Administration, Data Collection, Crystal Reports and Extracts, System Support modules and Batch process
• Conducted web application/front-end, back-end and security, and functionality testing of Ministry public website (Building Futures project) and Admin Module for Ministry users, and reported directly to Portfolio Manager and Senior Manager
• Tested solutions with other team that Building Futures (BF) is AODA compliant by using Sherriff tool
• Tested functionalities and performed regression testing by using IBM Cognos BI tools on Child Care project
• Was part of the team for functional, integration and regression testing of KeyChain and Go Secure project
• Responsible for managing test plans and monitoring testing of FR’s for March, May and October releases
• Helped Operations to test and verify reported issues via BMS Remedy system in PreProd environment
• Performed regression testing by using QTP for new patches
• Conducted gap analysis and prepared document for business analysts of what needs to be updated in specs
• Coordinated UAT testing with Ministry business team
• Provided KT(knowledge transfer) sessions to business and production support teams
• Participated in weekly BFT meetings with Ministry BA team and School/Board representatives (clients) to discuss new requirements and functionality changes

Environment: Windows XP, Quality Centre, QTP, SharePoint, SQL Developer, Oracle 10g, BMC Remedy, Stylus Studio X14, dbForge Data Compare tool, IBM Cognos Analysis Studio and WSA tools

Confidential

Senior Quality Assurance Consultant

Responsibilities:

• Created test scenarios that had to be signed off by product owner and AAFES’s IT committee
• Deployed builds to the QA environment in the Testing Lab on the regular basis
• Performed functional, installation, back-end and front-end regression, smoke and stress testing of POS, ISP (back office) and Backup server
• Performed testing and logs analysis of transactions through Ingenico pin pads with RBA firmware by using ICCSim and COLLIS tools and paid with regular cards, and credit cards with EMV technology
• Lead on Medagate and InComm phase II new enhancements as a part of LCE 13 world-wide release
• Responsible for testing new requirements and fixes for production deliveries of AMS(Application Maintenance Services) project
• Tested transactions, business logic of Cash, Visa, Master, Military Star and ESSO Card, Sale, Refund, Layaways, Promotions, Discounts, Price Adjustments, Fuel Transactions, Reports and other functionalities in accordance with PCI compliance standards
• Helped to offshore team to automate Financial set of tests
• Participated in cross- testing of the LCE platforms and modernization
• Led walkthrough meetings with clients regarding test approach of new enhancements
• Created documents and conducted presentations for client’s Operations at headquarters and US Military bases

Environment: Suse Linux Enterprise Server (SLES), Windows XP, SharePoint, B-Tree, MySQL, Issue Tracker, Ingenico, ICCSim, COLLIS tool

Confidential

Senior Quality Assurance Specialist

Responsibilities:

• Supervised and guided newly joined team members
• Took part in creation of functional specifications for major business components
• Was responsible for deliverables according to the time lines of the project plan
• Created test plans that had to be approved by Health Canada
• Wrote SQL scripts for regression testing and also for data preparation
• Prepared full set of documentation required by domestic SDLC process
• Performed web application, back-end and front-end regression testing of adjudication business logic including RV’s (Reimbursement Variables) and portal integration testing
• Tested Manual and EDI claims, FaxCore, Telax IVR(Interactive Voice Recognition) and DEC (Document Exception Centre) module based on SharePoint platform
• Involved in testing and support of UAT of Model Office environment with Health Canada specialists on site and prepared test cases for KPMG Audit Company.

Environment: Unix HP, Windows XP, SQL Developer, TOAD, Oracle 9/10i, MS Access, SharePoint, Hyperic, HEAT, SoapUI

Confidential

Business Operation Analyst

Responsibilities:

• Prepared presentations and project status documents to senior management
• Analyzed business requirement, prepared and executed test cases
• Performed back-end regression and Web/UI (functional, data validation and integration) testing
• Conducted investigations of production issues reported by customers using Siebel CRM
• Ensured referential integrity of transaction data on the database side using DB Compare
• Performed Maps, Outputs and IPL(integrity priority list) testing
• Helped with testing of Investment project other QA team in Minneapolis headquarters
• Built foundation for regression testing (inventory of environment) for future process automatization using SQL queries
• Performed testing of ETL process and subsequent BI reports.

Environment: MS SQL 2005, WebSphere Mercator 6.7 - 8.1, .Net Apps, Test Track Pro (SeaPine), DB Compare, CaRDS (Siebel), Query Analyzer, LoadRunner

Confidential

Quality Assurance Analyst

Responsibilities:

• Created test plans and test cases, and performed bug tracking activities using JIRA
• Performed UI of web G3 based application, regression, performance and UAT testing of entire application
• Created test cases for Investment Management and executed via Calypso software application
• Tested functionality of Orders Tab (purchase, bank deposit, cash transfer, external transfer in, internal transfer, switch, redemption, retirement calculator and other related features)
• Took IFIC course and performed testing for Securities
• Generated and tested custom forms, reports. Worked on the support side with the clients
• Assisted to BA’s to update specifications and made suggestions for the future improvements of the application

Environment: Java,Windows XP, SQL Server 6, Query Analyzer, JIRA

Confidential

Quality Assurance Specialist

Responsibilities:

• Solely responsible for back-end testing of entire MOXXI project
• Database integrity, regression and performance testing of ERX database layer
• Integration testing of different RFCs for MOXXI project
• Participated in testing of Book of Business Adjudication project for billing and remittance department
• Created test plans and test cases for the projects and performed bug tracking activities
• Prepared SOP (Support Operation Procedure) documents for operations department using SQL queris

Environment: Unix HP, Windows 2000, TOAD, Oracle 8i, HEAT

Confidential

Quality Assurance Specialist

Responsibilities:

• End-to-end testing of entire Tribase platform
• Back-end testing of database layer using custom SQL statements
• Developer test plans using TestDirector and executed the test cases both manually and using WinRunner
• Performed report generation & defect tracking activities
• Interacted with developers throughout the software development life cycle to resolve issues

Environment: Unix Sun Solaris, Linux RedHat, Windows 2000, TestDirector, WinRunner

Confidential

Quality Assurance Specialist

Responsibilities:

• Product is a suite of 16 client side and 4 server side applications for Yellow/White page publishing industry
• Analyzed the product and created the test cases
• Performed Performance, Regression, Load, Functional, System, Build Verification, Boundary Conditions, Usability and Integration testing
• Inspected and improved client side testing approach
• Troubleshot worldwide customers remotely

Environment: Unix AIX, Windows 2000, SQL, Sybase, SQL server

Confidential

Survey Technologist

Responsibilities:

• Worked with electronic station and other surveying equipment
• Prepared technical documentation
• Used MS Office application to generate reports
• Tested VBA macros and procedures

Environment: Windows 2000, MS Access, Visual Basic, HTML

Confidential

Software Tester

Responsibilities:

• Reviewed design documents, created test plan and test cases using WinRunner and TestDirector
• Developed SQL statements using TOAD to automate testing and ensure data accuracy and integrity
• Provided test support for developers and designers during unit testing
• Performed acceptance tests - customer and user acceptance, system tests (cross-application) and subsystem tests (single module)
• Prepared test data and performed regression and end-to-end testing including invoice generation
• Wrote reports about testing results and provided defect submission

Environment: Amdocs software, Unix Sun Solaris, Open VMS, SQL, Oracle 8i, Windows 98