SUMMARY:

• Preparing Test Strategy, business presentations to clients, resource planning, technical direction, effort estimation, tracking, risk management, status reporting and mentoring.
• Effectuating pre - planned sales strategies for of performance milestones & successful UAT.
• Understanding and coordinating client s needs / enhancements, customization of product accordingly and consult with technical team to provide solutions as per the delivery schedules.
• Giving presentations and demonstrations to the prospective client.
• Conducting 1:1 and appraisals with the team.
• Actively involved with client for UAT (Right from test case consent till witnessing).
• Mapping requirements & providing them best solutions involving evaluation & definition of scope of project and finalisation of project requirements.
• Implementing quality assurance processes; including process improvements, managed services and knowledge management.
• Holding review meetings to monitor progress of the project as per schedule / budgets, and ensuring timely completion and delivery of the project to the client; extending production support of multiple applications.
• Handling resource allocations and setting up communication channels across various horizons of organisation.
• Demonstrated experience of working in Agile Test Environment and implementing planning poker.
• Hands on experience in charting out strategies and contributing towards enhancing business growth and achieving profitability norms.
• Insightful experience in test management activities including project scoping, estimation, planning, risk management, finalisation of technical / functional specifications, resource administration and quality management.
• A keen planner, strategist and implementer with demonstrated success in end - to-end management of various resources to meet specifications.
• Skilled in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals.
• Proficient at maintaining cordial relationship with customers, ensuring quality and service norms to achieve customer satisfaction and business retention.
• Thorough understanding of the leading edge technologies to develop domain expertise and create new business opportunities.
• Skills in interfacing with clients, suggesting viable product & solutions, cultivating relations with them for securing repeat business and ensuring quality delivery of products to the clients.
• Strong problem solving & technical skills coupled with confident decision making for enabling effective solutions leading to customer satisfaction and low operational costs.
• Well versed with the concepts of Functional, Migration Testing, API Testing, SIT and UAT.
• Program/Test Management.

TECHNICAL SKILLS:

Computer System: Pentium Based Machines on Windows 95/98/NT/2000/XP operating systems & Linux.

Programming Languages: C++, HTML

RDBMS: Oracle9i, 10g, SQL Server, MS-Access 97/2000

Defect Tracking: Quality Centre 9.2, Clear Quest and Bugzilla 2.0

Configuration Management: Microsoft VSS 6, Tortoise SVN, and WinCVS

Special Software: MS Excel, MS Word, MS PowerPoint, Edit Plus, MS Project, XML Editor, Netcool, Soap UI, VNC, Araxis Merge, Cygwin

PROFESSIONAL EXPERIENCE:

Test Lead (Manager D Level)

Confidential

Responsibilities:

• Program/Test management of a these interrelated products with offshore revenues in excess of 35.5 MM $ per year.
• Acted and mentored team as a Scrum master on agile methodologies and best practices.
• Account level planning activities including the resource planning and forecasting.
• Accountable for delivery management for various interrelated projects running on Confidential products.
• Point of contact for escalations.
• Present the metrics at the steering committee of Sr. Management Confidential as well as the internal stake holders, metrics included; SMR, Resource utilization, Management Report etc.
• Coordinating various project related activities involving Project Planning, client interactions and delivery management.
• Conducting appraisal for team members.
• Managing a team of 15 professionals.
• Member of Process Improvement group and audit group. Involved in setting up processes for different projects across Confidential .

Technical Lead

Confidential

Responsibilities:

• Test management of OSS scenarios by generating alarms as per Alarms Specifications and with help of NOC team.
• Monitoring Netcool for alarms.
• Managing assets via asset management system Circee.
• Tracking Work Order life cycle management via D7i.
• Monitoring traffic as per Service Categories defined in highways agency.
• Validating service provisioning as per laid out capabilities.
• Generating and looking out reports from PAMS system.
• Tracking tickets via Alcatel Problem Management System.
• Coordinating with relevant stakeholders and consortium including organizations like Fluor, PEEK, McDonalds etc.
• Involved in UAT along with UAT team.
• Providing support on problems arising at real time.
• Test management of a major project with offshore revenues in excess of 9 Lakh £ per year.
• Account level planning activities including the resource planning, forecasting and revenue tracking.
• Present the metrics at the steering committee of Sr. Management Alcatel as well as the internal stake holders, metrics included; DRE, Test efficiency etc.
• Coordinating various project related activities involving Project Planning, execution, client interactions and management.
• Technical mentoring to the team on technical aspects of testing, deployment and environmental issues by looking at probe logs and object server’s logs etc on Linux server.
• Responding to WP’s for the projects.
• Formulating the System Integration test strategy for OSS subsystems.
• Managing a Test CoE of 22 professionals
• Conducting UAT in staging and production environments (With Client).
• Conduct the audits and ensure that adherence to Quality processes are met.

Technical Lead (Testing)

Confidential

Responsibilities:

• Setting up the Testing Center of Excellence for OBS, QC managed services, operational model, connectivity, metrics and planning in an offshore model.
• Ensuring the delivery across India and France.
• Overseeing the knowledge acquisition for 136 applications in 4 months.
• Formulating the globalization test strategy for Migration testing.
• Facilitating the reduction in test cycle time.
• Managing a Test CoE of 8 professionals in Global Network Delivery Model.
• Worked with automation team in setting up framework for Load Runner.

Offshore Co-ordinator/Senior Test Engineer

Confidential

Responsibilities:

• Formulating test plans and test scripts to be run through the SoapUI.
• Interfacing with offshore associates to handle scripting done and testing scripts offsite.
• Integrating WSDL, XSL and XSD scripts into SoapUI.
• Liaising with onshore team of 3 members.
• Functional Design review, test planning and estimations.
• Reviewing of test documents and scripts.
• Defining the scope and type of testing to be performed.
• Setup of Test Environment required for testing.
• Client interaction through emails, chats and telecoms.
• Preparing Daily and Weekly Status Reports.
• Managing a team of automation testers using QTP.
• Configuration Manager for the project.

Senior Test Engineer

Confidential

Responsibilities:

• Preparing Functional, Integration and System Test Cases.
• Reviewing of test documents.
• Defining the scope and type of testing to be performed.
• Setup of Test Environment required for testing.
• Performing GUI, Smoke, BVT, Functional, Integration and Regression Testing.
• Defect tracking of bugs using Bug Tracking Tool Bugzilla.
• Ensuring delivery of quality work within the promised time.
• Client interaction through emails, chats and telecoms.
• Drafting test cases out of the use cases and their execution.
• Preparing Daily and Weekly Status Reports.

Test Engineer

Confidential, Texas

Responsibilities:

• SRS Reviews and Estimations.
• Preparing Functional/ GUI/ Integration and System Test Cases.
• Performing Functional, Integration, System and Regression Testing.
• Defect management using Bugzilla (Internal) & Clear Quest (External).
• Developing and testing real time scenarios.
• Maintaining real time test environment.
• Closely working with developers as per agile processes.
• Doing impact analysis of the changes to find the affected critical areas.
• Ensuring timely delivery of product with in the delivery time.
• Preparing Weekly Status Reports.
• Metrics Calculation.
• Ramp up, s & KT to New Joiners.
• Participating in project status meeting with the client.
• Preparing Daily and Weekly schedule sheet for team.

Test Engineer

Confidential

Responsibilities:

• Test Plan and test case creation.
• Performing Functional, GUI, Integration, System and Regression Testing.
• Reviewing of test documents.
• Defect reporting and tracking of bugs using bug tracking tool Bugzilla.
• Application Deployment on Servers.
• Setting up Test Environment & Test Bed.
• Maintaining Defect History.
• Software Configuration Management using Visual Source Safe (VSS).
• Ramp up, s & KT to New Joiners on modules.

Test Engineer

Confidential

Responsibilities:

• Test Plan and test case creation.
• Performing Functional, GUI, Integration, System and Regression Testing.
• Reviewing of test documents.
• Defect reporting and tracking of bugs using bug tracking tool Bugzilla.
• Application Deployment on Servers.
• Setting up Test Environment & Test Bed.
• Maintaining Defect History.
• Software Configuration Management using Visual Source Safe (VSS).
• Ramp up, s & KT to New Joiners on modules.
• Automation using Win Runner 7.0.

Test Engineer

Confidential

Responsibilities:

• Creating & reviewing of the test documents.
• Performing Smoke, Functional, Integration and Regression Testing.
• Defect tracking of bugs using Bug Tracking Tool Bugzilla.