SUMMARY

• Nearly 7+ years of experience in Information Technology as Quality Assurance Tester on both Web based and Client Server applications
• Expertise in Analyzing Business application specifications and developing Test Plans, Test Cases and Test Scripts
• Extensive experience in functional testing, negative testing, integration testing, regression testing, black box testing
• Hands on experience on white box testing, back - end testing, browser compatibility testing, in different stages of Software Development Life Cycle (SDLC)
• Strong experience working in verticals like Mortgage, Banking, HealthCare and Insurance
• Around 5+ years of experience in Test Automation using Quick Test Pro (QTP 10.0) and Win Runner
• Utilization of the Rational Unified Process (RUP) Methodology for the Requirements, documentation and quality verification and AGILE model
• Involved in developing testing strategies and implementation standards
• Extensive background in QA methodologies with a broad background in defining and implementing testing strategies
• Validated request and response Web Services (xml) data for middle tier validation of business rules and business logic
• Good working knowledge of MS products (EXCEL, PowerPoint, ACCESS, MS Project, Outlook) SQL.
• Hands on experience in SQL, PL/SQL, Database
• Hands on experience in design, development, testing, implementation and documentation of Client Server and Web applications
• Strong Problem Analysis & Resolution skills and ability to work in Multi Platform Environments such as Windows and UNIX
• Decisive team player with excellent communication and interpersonal skills
• Proficient in creation and Documentation of Test Plans, Test Cases, and Test Scenarios, Test Log
• Independent - ability to work with minimal guidance.
• Ability to work in a fast paced environment and sometimes under aggressive deadlines.
• Able to study new technologies and tricky concepts rapidly and execute them.

TECHNICAL SKILLS

Testing Tools: QTP 9.0, Load Runner, My SQL Server Management Studio 2005/08, TOAD 9.7

Bug Reporting: Quality Center 9.0/9.2, Test Director 7.5, Bugzilla, Rational Clear Quest

Programming Languages: VB Script, SQL Queries, Shell Script, HTML, XML, JavaScript

Databases: SQL Server 2000/2005/2008 , Oracle 9i/10g, MS Access

MS Office Tools: MS Office, MS Visio, Ms Project, Ms Outlook Express

Operating System: Windows (7, XP, 2003, 2000), UNIX

Methodologies: Waterfall, Agile/Scrum

Business Skill: Business Requirement Document (BRD)

PROFESSIONAL EXPERIENCE

Confidential, Warren, NJ

Senior QA Analyst

Responsibilities:

• Interacted with business analyst to obtain specific system requirements.
• Actively involved in Test Planning with manager & team leads.
• Created test scenarios and test cases.
• Executed test cases in Quality Center 9.0
• Performed Smoke Testing to determine if an application is healthy and stable before starting other major testing.
• Performed Black Box testing to make sure all the objects and its properties are functioning as it supposed to do.
• Observed White Box Testing with other developers in the team.
• Tracked defect/bug and logged those defects in Quality Center as well as Excel sheet for matrix.
• Escalated defects to programmers/developers to resolve the issue in order to provide bug free product to the client.
• Performed Regression testing after the defects are fixed to ensure all new and existing functionalities are working under normal condition.
• Performed Integration testing as development team releases the product.
• Performed System testing after integration.
• Involved in Stress testing/ Load testing to determine the new product can handle unlimited number of users and response fast.
• Performed Usability testing on all the GUI forms as an end user to make sure the application is user friendly and easy to learn.
• Performed Acceptance Testing to evaluate the system compliance with the business requirements and ready for deliver to the client.
• Performed Data Driven Test in QTP using data in excels Sheet.
• Performed Security Test to determine if the system can protect itself from unauthorized internal & external users.
• Developed RTM (Requirement Traceability Matrix) in excel sheet.
• Conducted data validation testing (back-end) using SQL queries.
• Involved in performing testing using LoadRunner.
• Attended weekly defect report meetings and presented progress reports.

Environment: Quality Center 9.0, Visual Basic, .net, QTP 9.0, SQL Server 2008, Filenet, Content Manager, Windows XP Professional, Mainframe Weehawken, Faxcom.

Confidential, Boston, MA

QA Analyst

Responsibilities:

• Developed test cases for Functionality and Stress Testing of the entire product and analyzed the test results with the Customers.
• Used the features such as performance monitors, runtime checks checking for the Disaster Recovery Exercise.
• Analysis of Business, System Requirements and developed Test Scripts .
• Verify the uploading of requirements and test cases to Quality Center and ensure that the appropriate modifications are enacted based on the requirements change requests
• Used Quality Center to track, analyze and document defects.
• Created Vuser scripts for Performance, configuration, compatibility and Load testing using Load Runner in Windows environment.
• Defect identification, defect analysis and defect tracking and monitoring the defect status right from open to close
• Created performance testing requirements on Disaster Recovery by scaling down the transaction volume for the certification environment based on the production expected usage trends.
• Assisted Team Leader in Planning, coordinating and monitoring project levels of performance and activities to ensure project deadlines were met
• Performed Unit testing, Integration testing, System testing and Regression testing using QTP
• Wrote and executed SQL statements to retrieve data from backend .
• Effectively handled the defect management process and assigned severity and priorities to defects
• Assisted Users and Business Analysts in completing User Acceptance Test (UAT)
• Actively participated in preparing the Test Summary Report (TSR)
• Developed Requirement Traceability Matrix (RTM) to trace requirements.

Environment: Windows 2000/XP, LINUX, Java, J2EE,SQL Server, Web Sphere, Web logic, Web Flow, QC, Internet Explorer 7, QTP

Confidential, Santa Monica, CA

QA Analyst

Responsibilities:

• Involved in QA Life cycle starts from the project Initiation to the Project deployment through different stages like Test planning, Test design, Test execution and Defect logging.
• Analyzed and mapped the given requirements by the team to develop test cases for manual and performance testing using Quality Center.
• Developed test plans and test strategies based on the submitted system/project requirements to ensure successful completion of a test process.
• Executed written SQL queries and stored procedures within the database to integrate the new enhancements.
• Involved in writing and maintaining Test scripts using HP Quick Test Professional to perform Automation testing during the regression and integration testing phase.
• Used various checkpoints like test, image, bitmap and table checkpoints in the QTP using VB script.
• Actively participated in defect tracking, defect documentation and defect management using Quality Center.
• Generated Defect Reports using Quality Center’s Defect Module.
• Participated in User Acceptance Testing to validate and verify the accuracy of successful completion of functionality features.
• Worked with GUI scripts for the Functional and Performance Tests.
• Extensively involved in writing Test cases using QC to perform manual testing on the AUT.
• Included various verification points in the GUI scripts like Window existence, Menu, Object, File existence to compare the recording with the playback of the scripts.

Environment: Windows 7, SQL Server 2008, SQL queries, Quality Center 9.2, QTP 9.0, HTML, XML, VB-Script, MS Office.

Confidential, Minneapolis, MN

QA Analyst

Responsibilities:

• Reviewed design documents & business requirements to learn the function and scope of the application.
• Involved in Test plan development, writing and implementation of the Test Cases.
• Extensive experience in Manual Testing.
• Assisted the automated team to execute test cases using Load Runner.
• Performed extensive Backend Testing of data validation of applications using SQL queries.
• Performed planning and development of Test Plans, Test Cases and Test Scenario to meet product’s business requirements.
• Extensive knowledge in Requirements gathering, analysis, designing, developing, testing and implementation of Operational Data Store/ Data Warehouse.
• Sound Knowledge of the data mapping to databases and systems.
• Checked the data flow through the front end to backend and used SQL Queries to extract the data from database using TOAD 9.7.
• Performed Security Testing to ensure secure login and payment access.
• Analyzed the results using online monitors and graphs to identify the server resources.
• Performed Functional testing.
• Active team player with outstanding reputation and communication skills for meeting demanding deadlines and delivering critical solutions on various levels
• Detected, Tracked and Reported defects to lead tester using Quality Center.
• Performed Validation testing using Quality Center.
• Participated in weekly meetings for reviewing progress and future testing efforts.

Environment: Manual Tester, Quality Center 9.0, Oracle 10g, TOAD 9.7, Windows XP, Load Runner, JavaScript, Bugzilla.

Confidential, Woodland Hills, CA

QA Tester

Responsibilities:

• Performed Manual Testing to check the usability of the application.
• Executed Configuration Testing to check if the application was compatible in different environment for each module of the application.
• Thorough experience of HIPAA compliance like 837 and extensive knowledge of ICD 9, ICD 10 as well as conversion of .
• Performed Manual Testing to check the usability of the application.
• Performed Functionality, Security, and Regression Testing.
• Conducted Back-End testing of the application by writing SQL queries.
• Used Quality Center for Bug Tracking and Reporting, generating customized graphs and reports.
• Found errors reported defects, determined repair priorities and close by using Quality Center.
• Performed back-end testing by extensively using SQL commands to verify the database integrity.
• Involved in creation and maintenance of test matrix and traceability matrix.
• Exported test cases from excel to Mercury Quality Center using the MS Excel Add in.
• Conducted result analysis and interacted with developers to resolve bugs.
• Interacted with developers, business analysts and discussed technical problems and reported bugs.
• Kept the track of issues and detected the defects using Quality Center.

Environment: Oracle 9i, UNIX, SQL Server 2005, Manual Testing, Quality Center 9.0, Windows 2003, MS-Visio, Shell Scripting.

Confidential

QA Analyst

Responsibilities:

• Developed, implemented and maintained manual and automated QA, testing methodologies and systems to ensure the accuracy and stability of software application.
• Involved in testing new functionalities based on Test Case and coordinate with development team in fixing the issues.
• Prepare and execute Test Cases, Test Scripts.
• Involved in Functional, System, UI and Regression testing.
• Experienced in defect tracking and reporting.
• Enhanced and modified the scripts according to the test case scenarios.
• Created database tables, add, modify and solve queries using SQL.
• Concentrated and involved more in system integration testing.
• Categorized bugs based on the severity and interfaced with developers to resolve them.

Environment: SQL, IE 6, JIRA, Bugzilla, Windows' 98