SUMMARY

• 7+ years of professional experience in Software Testing as Software Quality Assurance Engineer on different platforms and environments.
• Experience in full Software Development Life Cycle (SDLC), in - depth knowledge of contemporary QA/test principles, methodologies.
• Efficient in analyzing System Requirements, Use Cases and other documents to gain overall understanding of the new application to determine the appropriate level of testing required and designing end-to-end testing framework that supports both manual and automated.
• Experience testing EHR software.
• Strong testing Quality Assurance experience within agile environment.
• Extensively Worked in Quality Assurance using Testing methods for both Manual and Automation tests with all phases of Software Development Life Cycle (SDLC) and in Requirements gathering (FSD/SRS).
• Extensive knowledge of the HIPAA implementation guidelines, ICD-9 and ICD-10 code sets.
• Experience in Analysis, Design, Development, Implementation, Testing, and Production & Maintenance Methods using Waterfall, RUP, CMM, and Agile/Scrum.
• Used SoapUI to test Webservices (SOA).
• Strong experience in developing and maintaining test automation of GUI/Functionality/System testing using testing tools QTP, Selenium, QC, LOAD RUNNER, PEGA PRPC, BPM, SILK, JTEST, RATIONAL TEST, Rally, PVCS Tracker and SILK RADOR, Ruby.
• Knowledge in testing and validating XSD, XPath Syntax, MQ, REST, HTTP and SOAP Messaging
• Working knowledge of SQL, HTML and XML and Internet browsers.
• Adept at developing automated test scripts using Load Runner, Quick Test Pro, Quality Center.
• Experienced in developing and maintaining Test Plans, Test Scripts and Test Cases, Defect Tracking, and Report Generation.
• Experience using Microsoft Test Manager Automation tool.
• Configured test environments, install and customize VMware.
• Good experience in preparation of test bed, Installation testing, Replication of problems and Generations of bug report.
• Strong knowledge of Jmeter and SoapUI for automation and performance testing
• Developed and Maintainwd Test Scripts, analyzed bugs and interacted with development team members in fixing the defects.
• Working knowledge of collaboration tools like Microsoft Word, Google Docs and wikis.
• Expertise in Unit Testing, Integration Testing, GUI testing, Functional testing, System testing, Regression Testing, User Acceptance testing, end-to-end testing and Black Box testing methodologies.
• Experience inMobiletesting using “DeviceAnywhere”, “PerfectoMobile” and “Firefox User agent String” for differentmobileplatforms like iOS, BlackBerry, Android, Windows
• Experience in writing and executing SQL queries to perform Data Validation and Back end testing of databases to check the integrity of data.
• Experience in creating the Requirement traceability matrix and performing the corresponding analysis.
• Experienced in recording tests, debugging tests, editing scripts, running test scripts and analyzing results using testing tools like Rational ClearQuest, Rational Quality Management, Rational Functional Tester, WinRunner, QuickTestPro, LoadRunner
• Excellent communications skills, strong problems solving skills, leadership skills and a good team player.
• Ability to meet deadlines and handle pressure and co-ordinate multiple tasks in a work / project environment.
• Ability to work independently and with teams.
• Strong desire to achieve quality results.
• Ability to develop automated scripts from scratch which are useable and maintainable.
• Experience working on Agile/Scrum methodology.

TECHNICAL SKILLS

Testing Tools: Quick Test Pro 10.0,9.5/9.2/8.2, RFT, Test Director 8.0/7.6, HP Quality Center 8.2,9.0, 9.2,9.5, Clear Quest, Winrunner7.0/6.0, Microsoft Test Manager, Load Runner 7.8/8.0/11.0 , Rational Quality Manager, Rational Functional Tester

Defect Tracking Tools: JIRA 4.0/4.4/5.0, Bugzilla 3.0/4.0

Platforms: MS-DOS, Windows 95/98/2000/NT/XP, UNIX

Languages: C, C++, Java, VB Script, TSL, Visual Basic, .Net, SQL, PL/SQL

Virtualization: VMware Server and client

Internet Technologies: VBScript, JavaScript, XML, HTML

Database Technologies: Oracle 8i/9i, MS-SQL Server 2000

Others: MS-Word, MS Excel, PowerPoint

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

Sr. Quality Assurance Analyst

Responsibilities:

• Interacted with Business Analysts, Developers and End-Users to design detailed test plan document for application testing.
• Provided assistance to team members to clarify functional and technical difficulties. Analyzed functional specifications from the front-end application with reference to requirement documents.
• Tested the brokerage and financial services applications like Equities, Fixed Income, Investment Research, Investment Deposits
• Accounts (Accounts Activity, Balance & Holdings, and Portfolio Management), E-statements, Retail Consumer Lending, Mortgage Modules and Integration Modules.
• Worked on Agile/Scrum methodology.
• Analysis of Business requirements & Design Specification Document to determine the functionality of the ETL Processes.
• Tested the ETL Informatica mappings and other ETL Processes (Data Warehouse Testing) for end to end testing.
• Performed quick checks on the application UI using Selenium IDE.
• Test the mobile version of the application using Perfecto Mobile on different systems: IOS, Android.
• Set up the Hybrid Automation Framework for QTP.
• Tested the transmission of messages by using the SWIFT application.
• Involved in the creation of test plan, test cases and test scripts for a cash-wire application.
• Validating the SWIFT and CHIP messages to have a correct format.
• Involved in the System Integration Testing of the Cash-wire application.
• Tested the front-end application where the Wire Transfers transaction took place from one bank to another bank.
• Also tested the brokerage and financial services applications like Equities, Fixed Income, Investment Research
• Investment Deposits, Accounts (Accounts Activity, Balance & Holdings, and Portfolio Management), E-statements, Retail Consumer Lending, Mortgage Modules and Integration Modules.
• Prepared test environments using VMware workstation and Web Browsers for cross-browser testing.
• Extensively used HP Quality Center to upload requirements, write test cases.
• Performed manual testing executing all the test cases in Quality Center before switching to automation testing.
• Reported defects using HP Quality Center Verified fixes and closed bugs during regression testing.
• Used HP Quality Center to Report, track and, monitor defects.
• Produced Requirements Traceability Matrix to support the application development.
• Imported and exported data from and to Excel to and from QTP, Created best practices documents for QTP, Inserted XML checkpoints.
• Integrating QTP with Quality Center, Creating custom reports from Quality Center Database.
• Inserted Check Points to Check for the broken Links, Text, and standard properties of an object using QTP.
• Strong hands-on experience in maintaining and using IBM Rational Clear Quest for Defect reporting, tracking & Change Management.
• Created User Defined Functions in QTP, Worked on both Expert view and Keyword view in QTP, and Performed Integration Testing and Batch Testing in QTP.
• Used Parameterization for using various data to test the application using QTP.
• Performed Negative testing to find how the functions and variables perform when they encounters invalid and unexpected values.
• Ability to develop automated scripts from scratch which are useable and maintainable.
• Used QTP for functional and regression testing of the application.
• Involved in Keyword driven approach for automation to minimize the changes for QTP Scripts for future use.
• Extensively worked on QTP scripts in analyzing the business processes and created automation scripts.
• Enhanced the QTP Scripts in expert mode in order to implement efficient test scenarios.
• Performed data driven testing, designed Input/output check points to validate the data and develop effective automated QTP Scripts.
• Developed SQL Queries for checking the Data Transaction.
• Used SQL for Data base queries on UNIX operating systems.
• Responsible to help UAT team to be familiarized with the functionality of application and help them in designing the UAT scenarios.
• Provided regular status updates to the project manager on high priority issues, and Attended Turnover and Product move meetings.

Environment: HP Quality Center, QTP 9.0, VB Script, ETL, UNIX, .Net, Windows 2000, Clear Quest, Selenium, VMware, Windows XP, SQL Server, Microsoft Excel, Oracle ERP Application.

Confidential, Louisville, KY

Sr. Quality Assurance Analyst

Responsibilities:

• Gathered requirement documents for transition from ICD-9 to ICD-10.
• Involved in the Analysis of the Business requirements, test planning, test development, and test execution.
• Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams so that developers and other stake holders can understand the business process.
• Requirements gathering and evaluation in compliance with HIPAA 4010 and 5010 standard.
• Developed Requirements and Use Cases for Integrated Applications to support HIPAA EDI 4010 Transactions
• Performed Regression Testing and updated test assets periodically
• Participated in ICD 9 to ICD 10 codes conversion requirement gathering sessions and created high level business requirement document.
• Tested web application interface, functionality, usability and performance, using SQL and Selenium RC
• Performed detailed analysis for all the functional areas impacted by ICD 10 codes.
• Extensively worked with Quality Analysts to make sure that the functionality meets requirements.
• Established Traceability Matrix using Rational Requisite Pro to trace completeness of requirements in different SDLC stages.
• Prepared Requirement Traceability Matrix (RTM) to establish traceability between requirements and test cases and procedures.
• Worked on FACET modules such as pricing, payer, eligibility under claims processing system.
• Tested that the application can enable you to receive, store and send HIPPA standard transactions and facilitates the administration of HIPPA privacy rights.
• Implemented manual testing of a web-based application, including backend, functional and integration testing.
• Used Quality Center to record documenting information useful in debugging process, evaluating test data.
• Fully involved in backend integration database testing by writing and executing SQL queries to ensure data integrity and data consistency.
• Participated in protecting data security and confidentiality of healthcare standards.

Environment: Quick Test Professional, Quality Center, Selenium, Oracle, Java, XSL, XML, HTML, Windows 2000, MS Office, Project and VISIO.

Confidential, Framingham, MA

Sr. Quality Assurance Analyst

Responsibilities:

• Attended the review meetings of functional and technical specs with developers and Account Managers.
• Formulated Test Plan that contains test scenarios for testing the Module, Functional, System, Conformance, Integration, and Regression Testing.
• Tested functionality and performance of web services.
• Developed test requirements and test plans for comprehensive testing of back-end systems like Web Services.
• Created test plan, test strategy, test cases, test data for automated testing using Microsoft Test Manager.
• Created and executed automated test scripts using LoadRunner.
• Good understanding of Agile software development lifecycle.
• Observed test plans and procedures, recommended new processes and tools to Agile Team.
• Used SOAPUI for checking the correct transmission of data.
• Worked on SOA based application.
• Worked closely with the QA team in coordinating and implementing QA methodologies/QA processes and generating Test Scenarios.
• Execute test processes for new and existing web-based client server software applications using selenium.
• Tested and fixed critical bug, coordinated with developers in release of fixed bugs within tight deadlines.
• Automated major functionalities of the application and the bugs reported using Jmeter.
• Participated in Integration, System, Smoke, and User Acceptance Testing and production testing.
• Analyzed input and output of test data and identified discrepancies between requirements and expected results.
• Involved in the compatibility testing of the application with different browsers including UNIX, Windows XP and Windows 2000.
• Actively participated in daily bug scrums, reviews and walkthroughs.
• Maintained Traceability Matrix for latest test results information and matching requirements to Test Cases.
• Generated Reports using QC at the time of execution and releases.
• Involved in creation of automation Scripts.

Environment: QTP 9.5, HP QC10.0, ITKO LISA, Selenium, Java, Windows, Excel, Jmeter, Microsoft Test Manager, HTML, XML, Web Services, JavaScript, LoadRunner, JIRA.

Confidential, Tallahassee, FL

Sr. Quality Assurance Analyst

Responsibilities:

• Prepared Test Plan and Test Cases for Functional and Regression testing.
• Facilitated Defect Triage meeting. Informed Test Manager of Risks/Issues discovered while testing.
• Worked with bug tracking tools like IBM Rational Clear Quest 7.0.1 for identifying, analyzing and documenting defects and support requests.
• Performed Functional, Negative, Positive, Integration, Regression, Ad hoc, End to End, Smoke and.
• User Acceptance Testing.
• Identified the Test Cases and documented them in MS Excel.
• Worked with Developers and the Test Leads to verify the Test Cases.
• Designed and Analyzed Test Case design document basing on the Functional Requirement Specifications to implement through testing process.
• Analyzed and Developed Test Plan, Test Cases, Test Scripts, Expected Test Results, and Test.
• Procedure from functional requirement.
• Supported End-to-End testing for downstream systems.
• Regularly followed up with the development team to discuss the defects identified during testing.
• Retested the failed Test cases based on the Priority.
• Participated in weekly project status meetings, reviews, and walkthroughs, related to testing.
• Performed Browser Compatibility testing on IE 8 using SortSite application.
• Analyzed input and output of test data and identified discrepancies between requirements and expected results via Rational Quality Manager.
• Created Test Data and setup the test environment.
• Updated validation/verification test procedures.
• Worked closely with Developers, Business Analysts and Quality Analysts.
• Review and Signoff on the Help Text files for various FSFN application web pages.
• Train, Support and Knowledge Transfer on the Customization of the SortSite Application.
• Provided Go-Live support to the Florida State clients and customers.

Environment: IBM Rational ClearQuest, IBM Rational Quality Manager, IBM Rational Functional Tester, Quality Center, JIRA, Bugzilla, JAVA, C#, SQL, DotNET, Oracle, MS Access, Windows Microsoft Office 93-2010, UNIX, LINUX, VB, DB2, and Windows 8.

Confidential, SOUTHPORTLAND, ME

QA Analyst

Responsibilities:

• BRB, FSD and ADD reviews.
• Create Test Scenarios, Test Cases and Test plans based on BRDs and ADDs.
• Manual Testing on Test Scenarios.
• Create automation Scripts for the Test scenarios.
• Maintains the scripts to HP Quality Center.
• Track defects using Quality Center and discuss on the issue with the developers and Business people.
• Raise the defects to TAR (Technical Assistant Request) and update the TAR for global defects tracking and resolving the issue with global team.
• Reported defects in timely manner and logged the same into defect tracking tool.
• Interact with onsite and offshore team.
• Created and executed manual/automated test scripts using Load Runner.
• Reviewed test assignments, developed test plans and scripts, and conducted test as assigned, developed test procedures and test cases.
• Performed Functional Testing using Jmeter and SoapUI.
• Reported, tracked and resolved faults using Microsoft Test Manager.
• Performed tests on various features of AGILE development process.
• Assisted AGILE teams and implemented all test plans in accordance to need of development projects.
• Performed negative and positive testing for the application.
• Data Driven Testing by extracting data from an Oracle Database.
• Weekly Status meeting with Development and Management teams to discuss bugs and other issues Load and upload the data to the database tables.
• Query database tables with SQL using TOAD 9.0.1 for verification and validation of the data uploads.
• Worked closely with developers and the Business team to fully understand the scope and functionality of the proposed systems requirements.
• Created test scripts using LoadRunner tool and performed interface, functionality, and regression testing on new builds of the software.
• Worked on collaboration tools like Microsoft word, Google Docs and wikis.
• Developed and configured the GUI map files for AUT.
• Discussed and Derived Test Plans with the Manager.
• Confirm the results into the True Comp Application.
• Check the final reports to reflect the data changes.
• Documenting the Runbook file for future verification.
• Hosting the meetings with Onsite and Offshore team.
• Train the testing team.
• Processed feedback from users in order to analyze and reproduce software problems. Communicated with offshore development team to resolve various issues.

Environment: Oracle 11i, QTP 9.2, HP Quality Center 9.0, Toad 9.0.1, HP-UX, JIRA, Microsoft Test Manager, LoadRunner.

Confidential, Richmond VA

Backend Developer/Tester

Responsibilities:

• Used SQL to query the DB and created/modified SQL scripts to validate backend data.
• Interacted with the Business Users for user acceptance testing.
• Created Test Cases using the SDLC procedures and reviewed them with the Test lead and Development team.
• Executed all the Test Cases in the Test Environment and maintained them and documenting the test queries and result for future references.
• Worked with Memory cache for static and dynamic cache for the better throughput of sessions containing Rank, Lookup, Joiner, Sorter and Aggregator transformations.
• Created and scheduled Worklets. Setup workflow and Tasks to schedule the loads at required frequency using Workflow Manager.
• Worked in the performance tuning of the programs, ETL Procedures and processes.
• Developed test cases, prepared test data sets, performed system integration testing defined by business rules and executed through ETL.
• Validating the load process of ETL to make sure the target tables are populated according the data mapping provided that satisfies the transformation rules.
• Validating the data files from source to make sure correct data has been captured to be loaded to target tables.
• Extensive experience using SQL to develop queries.
• Full lifecycle design, development in Teradata database and/or dimensional data modeling, data dictionary and Meta data repository.
• Experience in document traceability of requirements to tests and capture evidence of test pass/fail.
• History of successful analysis, metrics, risk / change management skills.
• Validating the Archive process to purge the data that meet the defined business rules.
• Deployment of code in the UNIX boxes for testing purpose.
• Involved in validating the aggregate table based on the rollup process documented in the data mapping.

Environment: Query Man, Oracle 8i, Test Director 7.5, Java Script and HTML, Java, Control M, HP-UNIX, Star Team, HP Service manager, Web Services, Web logic, Windows XP, ETL, UNIX Shell Scripting, XML Files, VSAM Files, COBOL II, JCL, Flat Files.