OBJECTIVE

• To enhance my skills in manual testing and gain experience with progressive organizations wherein the application of my technical and educational skills will be a significant contribution to the company’s success

SUMMARY

• 5+ years of experience in analysis, design and testing of software applications.
• Expertise on identifying the Test Requirements based on User Requirements and Design Specifications.
• Proficient in both Manual and Automated Testing.
• Strong knowledge of EDI Claims, member enrollment, and billing transactions
• Experience with FACETS solution for healthcare.
• Expertise in Claims, Subscriber/Member, Plan/Product, Claims, Provider, Commissions and Billing Modules of Facets.
• Hands on experience in testing of all EDI X12 HIPAA 4010 and 5010 standards.
• Experience in Quality Assurance Testing of web based and client/server applications using Automation tools such as Quick Test Professional.
• Hands on experience in testing XML files and transactions.
• Experienced in Data Driven Testing, Functionality Testing, Regression Testing using Quick Test Pro.
• Extensive experience in preparing test plans, test cases, test scripts and test reports,
• Performed Black Box Testing, Regression Testing, Integration Testing, Sanity Testing, Smoke Testing of Web - Based applications and Client/Server applications using Mercury Tools.
• Tracked bugs and created reports using test management/defect tracking tools like Test Director, Quality Center and documented Test Documents Using MS Office Tools - Word, Excel, Power Point.
• Experience with SQL to perform backend testing.
• Performed Usability Testing and User Acceptance Testing.
• Good knowledge in Multi-tier and Cross-platform skills.
• Participated in team meeting giving the status reports for the team on test execution and results.
• Excellent team spirit and leadership qualities with good communication and interpersonal skills.

TECHNICAL SKILLS

AUTOMATION TOOLS: Quick Test Pro, Rational Test Manager

TEST MANAGEMENT TOOLS: Quality Center, Test Director, JIRA, Clear Quest, HP TDM

SCRIPTING: VBScript, XML, HTML

LANGUAGES: SQL, UNIX command

WORK FLOW TOOLS: MS - Visio, MS - Project, MS - PowerPoint, MS - Word, MS - Excel

DATABASES: MS SQL Server, Oracle

OPERATING SYSTEMS: Windows XP/Vista/7, UNIX

PROFESSIONAL EXPERIENCE

Confidential, Charlestown, WV

Quality Assurance Analyst

Responsibilities:

• Involved in working on several different applications within the same project.
• Created LOE/Test Plans/ Test Approach documents in Microsoft Excel for project.
• Involved in FRD review and Test plan review meetings with the team.
• Created test cases based on the FRD document using HP QC ALM.
• Executed test cases in QC ALM and reported defects.
• Report defects using Team Foundation Server TFS.
• Followed up with developers for defect resolution.
• Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL queries on the Oracle database.
• Used SQL server 2010 to access the database for Back-end Testing.
• Performed Regression Testing and User Acceptance Testing (UAT) with the business.
• Maintained the Requirements Tractability Matrix (RTM).
• Performed testing of application across multiple platforms like android, IOS.
• Tested application in different devices like Samsung galaxy phone, Samsung galaxy tab, Iphone and Ipad.
• Verified student tuitions and refunds are being updated using Great Plains.

Environment: Microsoft Excel, SQL Server 2010, Team Foundation server TFS, HP QC ALM, Citrix, Devices (Iphone, Ipad, Samsung galaxy phone/tab)

Confidential, NYC

Quality Analyst

Responsibilities:

• Coordinated with the developers, business analysts and users on verifying, documenting and addressing any issues with the newly implemented HIPAA conversion at the time.
• Analyzed and tested HIPAA 4010 and 5010 standards for 837P EDI X12 transactions, related to providers, payers, subscribers and other related entities.
• Performed testing of EDI transactions 834 and 837I, 837P.
• Participated in meetings requirement review meetings with business analyst and developers.
• Wrote test cases for testing the migration of EDI and the processing of EDI transactions 820, 834, 837I and 837P.
• Performed testing to validate and test the functional and non-functional requirements of the application.
• Facilitated UAT sessions with the business until final sign off on the project.
• Coordinated with the environmental support team for to have the testing environment ready.
• Used Waterfall methodology throughout the development process and was extensively involved with developers on every stage of the application development.

Environment: SQL, MS Word, MS Excel, MS Project, MS Visio, Quality Center, Lotus notes, Requisite Pro, XML

Confidential, MD

QA Engineer

Responsibilities:

• Gathered and articulated Business Requirements from User Interviews and Synthesis those requirements into technical specifications.
• Worked on different modules in Quality center.
• Created Test plan and test cases to provide full coverage to the requirements.
• Performed smoke, regression and system testing of the application.
• Worked with the developers towards the resolution of the logged defects.
• Defined validations to be built into application in line with the functional requirements.
• Participated in meetings with Developers, Project Managers and Quality Analysts to discuss business requirements, test planning, resource utilization, and defect tracking.
• Created test scripts and conducted Functionality, Security, Positive, Negative, Browser Compatibility and User Acceptance Testing.
• Utilized HP test data management tool to cut down test data preparation time.
• Created test data in HP TDM without relying on the DBAs for faster iterations.
• Managing requirements and mapping them to test plan and test cases.
• Performed end-to-end testing User Acceptance Testing and coordinated sign off.
• Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan.
• Provided daily execution status reports to the management and escalated blocking issues.

Environment: Quality Center, Agile, MS Office, HP TDM, Power Point, Microsoft Access, Windows XP, SQL

Confidential, Dayton, OH

QA Analyst

Responsibilities:

• Involved in claims submission and payment (remittance) retrievals by using ASCX12N 820 for the In- bound premium payments; ASC x12N 834 for the Inbound Enrollment and Maintenance; ASCX12 276/277 for the claims status enquiry and response; and ASC X12 835 for the Health care Claim Payments
• Developed Test cases, Test scenarios and Test scripts based on business requirements.
• Executing System Test, Regression Test, User Acceptance Test (UAT)
• Created reports to satisfy user requests, data sampling, project analysis, or testing verification
• Created Automated Test scripts using record and playback functionality in QTP
• Tested user interface and navigation controls of the application using Quick Test Pro.
• Involved in writing and executing test cases using MQC based on the requirements
• Performed backend testing of the application using SQL queries.
• Tested the HIPPA EDI 837/835 transactions according to test scenarios and verify the data on different modules.
• Tested XML generated data.

Environment: Microsoft Visio, Windows XP, Confidential, Rational Requisite, SQL server.