SUMMARY

• Over 6 years of IT experience in SDLC, Business Analysis, Business and Functional Requirement gathering, Software Quality Assurance, Development, Testing (Manual and Automated), Test plans, Test Cases, and Migration experience in Web and Client Server applications in windows environment in Financial, Banking, E - commerce Domains on cross browsers IE, Firefox. Have good knowledge and involved in all aspects of software life cycle (SDLC) with Waterfall, Agile and V development methodologies.
• Have good experience in implementing software QA methodologies and processes, QA product deliverables and product templates.
• Clear understanding and experience with all software testing phases (STLC) and worked on all types of testing including System, Integration, Regression, Functional, Performance and User Acceptance Testing. Good knowledge in Manual and Automated Testing.
• Extensive experience in Application analysis, Developing test procedures and test strategy, Executing and maintaining test plans, test scenarios, test cases.
• Maintained requirements traceability matrix. Facilitated in problem or issue resolution during QA/Stage/UAT/ and ensured on-time closure of defects (showstopper, High, Medium, Low defects) that are raised before Project Closure and Acceptance.
• Have worked on time-sensitive projects with critical deadlines in a fast-paced environment.
• Experience in Writing test plans, Test Planning, Execution, Developing Automation Framework, system/network level end-to-end test, Project management experience.
• Good Knowledge in programming languages like .Net, Java.
• Good Hands of experience writing queries to retrieve the data from database.
• Fast learner who has been consistently cited for ability to achieve rapid comfort level in new environments.
• Worked and coordinated complex projects independently and often through multiple phases of a project releases.
• Strong Communication and Interpersonal Skills: Proven ability to work efficiently in both independent and team work environments.

TECHNICAL SKILLS

Operating systems: Windows (XP/2000/9X/NT 4.0)

Programming Languages: C++,Java,.Net, SQL,PL/SQL,C#

Web Technologies: HTML,XML,ASP,ASP.NET

Scripting languages: VBScript, JavaScript

Data bases: SqlServer 2000/2005/2008 , Oracle,MSAccess

Test management tools: QualityCenter8.0/9.2,TestDirector,QTP,Win Runner.

Others: SqlServerReportingServices,web services, crystal Reports, Microsoft Office SharePoint Server 2007, Visual Studio 2005, IIS.

PROFESSIONAL EXPERIENCE

Confidential, Charlotte, NC

QA Analyst

Responsibilities:

• Analyzed Software and Business Requirements documents to get a better understanding of both
• Look the Source data (MBNA IS) to pull and Maintain Credit Card information, applying Pending APRs, new promotional offers, Overrides, new fees, pending fees.
• Applying new pricing data to the account like attaching new finance charge schedules, fee schedules. Increasing/Decreasing credit lines, changing cycles etc.
• Installed and configured the system for testing.
• Involved in the analysis of business requirements document and technical specifications.
• Writing and executing Test Conditions, Test cases and Test Scripts.
• Conditioning Data for each event.
• Queried data from POE and DARTNET for validation.
• Creating Associate banks, group codes, Fee schedules, Campaigns, Source, PO codes in POE.
• Queried data from DB2 tables using SQL Assistant and File-Aid tools.
• Validated Card Mailers, Benefit kits, statements and Disclosure letters.
• Interacting with project team to resolve issues and getting required documentation for validation, sending status reports to LOB andmanager.
• Executed test cases in Quality Center and updated actual results against expected results.
• Conducted Regression Testing before and after the code conversion/defect fixes.
• Logging defects into Quality Center.
• Performed Integration testing, System testing data validation testing, Regression testing, User Acceptance testing of the application.
• Validated Cycle, Status, History, Current Balance, Credit lines for the accounts
• Interacted with Business Analysts, Developers and QA team members in different defectRaising situations.
• Involved in defect management system and assigning priorities ofthe defects.
• Worked on Rewards application. Checking whether Rewards are routing to retail or cash and total collected points.
• Verifying the allocation of payment using Tie breaking logic for different scenarios.
• Ability to maintain the current and retain historical promo information at the balance category level. Maintenance means adding, deleting, or ending (turning off or expiring)
• Allocating Payments with various combinations of APRs and Promotion end dates.
• Posting transactions with the appropriate MCC Codes to the account based on cycle.
• Changing Promotions from fixed APR to Variable APR.
• Created a Test Standards Document and maintained.
• Presentation of the QA Status report and the Defect Status reports in the weekly meeting.
• Presenting daily status reports of the testing activities for the day.

Environment: IBM Mainframe, Dartnet, Quality Center 9.2, MS Project, Visio, Power Point, DB2, MS Office, Power Builder, Java.

Confidential, CHICAGO, IL

QA Testing Analyst

Responsibilities:

• Analyzed business requirements and technical specifications for scripting comprehensive test cases.
• Assisted in preparing Test Plan, Prepared Test Cases and Test Procedures using Business requirements document and Functional requirements document of the system.
• Developed and executed test scripts for manual testing
• Modified and updated test scripts for new functionality requirements of the application and recording the user action against application.
• Conducted Integration, System, Functional, GUI, Web Based, Database Integrity, User Acceptance (UAT) and Performance testing
• Did negative testing to find how the function performs when it encounters invalid unexpected values.
• Performed regression test after each and every code drop.
• Writing test cases using the requirement documents in Quality Center.
• Managed test plans, test cases and tracked defects using Quality Center.
• Uploaded the test plan and test cases from into Quality Center by using the Quality Center add-in.
• Worked with SQL, to test the database with Backend Testing (MS SQL Server 2000)
• Prioritized and reported defects using Quality Center, to present documents and reports in weekly team meetings.
• Report details and discuss details with project managers.
• Created Traceability Matrix between Requirements and Test Cases
• Conducted walkthrough with Business Analysts and QA managers to clarify issues related to requirements.
• Participated in weekly status meeting, Coordinated with the developers and testers to resolve the defects and close them

Environment: Quality Center9.2, VB Script, MS SQL Server 2000, Windows XP professional, Web Technologies, Manual test

Confidential, Atlanta, GA

QA Tester

Responsibilities:

• Participated in writing Test cases and software documentation from business, technical and functional requirement, test planning, estimations, and defect tracking.
• Interacted with the Business Analyst for detailed understanding of Business requirements while writing the Test Cases.
• Performed Integration testing, Functional Testing, Regression Testing, Black Box Testing, User acceptance testing, Ad-Hoc testing, end-to end testing and System testing.
• Involved in Software Development Life Cycle (SDLC), detail level designing, development, test planning and execution, deployment.
• Interacted with Developers and Project Managers to follow up on Defects/Issues.
• Participated in various team meetings and discussed Enhancement and Modification requests.
• Involved in writing and implementation of the test cases in Test Director.
• Created and executed detail function test scripts based on the business requirements.
• Always met the deadline when required to do regression testing and multi-browser testing.
• Worked on UAT, Regression and System testing phases of the application, Developed the Test Cases. And executing of the scripts.
• Worked on assigning priorities tothe defects as per the requirements document.
• Provided the daily status reports of the development, testing activities for the day.
• Presenting the QA Status report and the Defect Status reports in the weekly meeting.
• Involved in the report preparation of the project
• Automated all System integrated test scripts using Win runner
• Run the regression suite using Win runner
• Participated time to time in regression testing after each build.
• Developed Test Execution Matrices during the test cycle.
• Maintained log of test results using Test Director as per the rating and interacted with developers to resolve issues.

Environment: Test Director, J2EE/EJB, Servlet/JSP, JDBC, XML, HTML, JavaScript, DHTML, Oracle 8i, SQL, Windows/UNIX.

Confidential, Orange County, CA

QA Analyst

Responsibilities:

• Reviewed Business requirements, IT Design documents and prepared Test Plans for all assigned project releases.
• Worked on Rational Rose in developing Use Cases, created Class, Sequence and UML diagrams.
• Gathered and analyzed user/business requirements and developed System test plans.
• Involved on testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
• Involved in System Testing, Backend testing, and Functionality testing.
• Created and executed the Test Plan, Test Cases and Test Scripts using Quality Center.
• Ensure that all the test cases are updated in the Quality Center along with Master test plan.
• Tested critical bug fixes including critical fixes and coordinated with developers in release of bug fixes meeting tight timeline.
• Tested the updated reports and screens during System, functional testing.
• Involved in Release support - Release to QA, involved in environment setup, testing the release process.
• Involved in Backend Database testing using SQL .Pulled the data required for testing by writing the SQL queries.
• Defects were tracked, reviewed, analyzed and compared using Quality Center.
• Coordinated with offshore and created/reviewed test cases and test results.

Environment: JSP, Servlets, Web logic 8.1sp3, Rational Rose, Web Services, UNIX, SQL, Quality Center, UNIX, Excel.

Confidential, Santa Clara, CA

QA Engineer

Responsibilities:

• Reviewed Business requirements, IT Design documents and prepared Test Plans for all assigned project releases.
• Interacted with the Business Analyst for detailed understanding of Business requirements while writing the Test Cases.
• Interacted with Developers and Project Managers to follow up on Defects/Issues.
• Participated in various team meetings and discussed Enhancement and Modification requests.
• Responsible for updating and maintaining the Quality Center for reporting and logging the defects found during functional and regression testing and follow up the bug life cycle.
• Involved in setup and configuration of the test environment.
• Performed System testing and integration testing and Regression testing
• Wrote several SQL Queries to test and view the data in a database
• Maintaining the Defect Tracking tool (Test Director) and responsible for assigning bugs to the concern developers.
• Interact with developers to reproduce the defect submitted and also collect their inputs in context with test to run.
• Participated in weekly meetings with the management team, development teams and walkthroughs.

Environment: Java, JDBC, Servlets, JSP, HTML, JavaScript, SQL Server 2000, Tomcat 4.1, and Windows 2000, Quick Test Professional, Test Director.