SUMMARY

• A US Citizen with over 9+ years of diverse experience as a Lead Quality Assurance Analyst dedicated to System Testing of Client/Server, Web based, data based applications, Digital touch screen application, Facebook application page, E - commerce, iPad and mobile device technology.
• Excellent knowledge in depth understanding of functional testing procedures.
• Highly proficient with the use and administration of various well known manual testing tools used in the conduct of the entire QA testing process.
• Involved in the Preparation of Test Plans, Test Scripts and Test Cases for Manual, Performance, Stress, and Regression Testing of various applications.
• Responsible for administrating and updating the Functional Specifications as part of the deliverables with various change requests.
• Prepared user training manuals, operations manual, end user guide, SAT and UAT Test reports.
• 9 years of extensive IT experience with strong emphasis on software testing.
• Excellent quality analysis & documentation skills.
• Team player and team builder worked in Agile and Scrum environments.
• Experience with effectively working with offshore teams.
• Having extensive experience in performing manual testing for different applications like e-commerce site, Financial, Digital Marketing, Multi touch point screens, Single touch screens etc.
• Proven ability to work in team environment and/or independently on various projects.
• Experienced in using Test Director, Bugzilla, Assembla, JIRA and MS Office for creating Test plans, Test cases, User Manual, End User Guide, System Operations Manual and Updating the Functional Spec as part of the deliverables.
• Extensive experience in Manual testing of web applications on multiple browsers.
• Handled defect-tracking tools for finding and reporting bugs to release software.
• Found bugs, logged bugs, assign bugs to different team members, regress, close/reopen bugs.
• Familiarity with front-end testing of multi-platform systems.
• Ability to work on window based systems and Internet technologies.
• Extensive experience with various Content Management tools.

TECHNICAL SKILLS

Methodologies: Software Development Life Cycle

Applications: SQL PLUS, C, C++, and Visual Basic, HTML, ASP, JAVA, SQL and Oracle 11i Financials

Databases: MS Access, SQL Server 2000, and Oracle 9i, Oracle 11i

Browsers: Internet Explorer (IE) 7.0, 8.0 and Fire-fox 3.5, Safari

Operating Systems: Windows NT Server/Workstation, Windows 95/98/2000, UNIX and DOS

Software Tools: Quick test Pro 8.0, Test Director 8.0, Jira, Assembla, Bugzilla, Action Tracker

Software: E-Commerce, Lotus Notes 6.5, Toad 7.4, Team Site 7.4, Vignette 7.0 and User Acceptance Management, Perl, Python, Pure MVC, Actionscript 3.0, Flash Builder 4.5, Air 2.7

Hardware: Windows 2000, Windows NT, Solaris, HP - Unix, Apple Mac OS X Microsoft Windows XP Microsoft Project, Word, Excel, Power Point, Access, Outlook, Visio

PROFESSIONAL EXPERIENCE

Confidential

QA Lead

Responsibilities:

• Manage resource assignments to achieve target utilization levels both onshore and offshore.
• Source, hire, onboard, train, and coach QA resources.
• Work with the team to define specific, measurable, and achievable goals
• Lead the definition, implementation, and maintenance of standard QA processes, methodologies, and templates for use on client deliverables
• Provide best practices and leadership consultation on test strategies, methods, and best practices
• Implemented Business Process Management for all QA department activities with proven success to quality.
• Define, track, and drive progress towards the quality objectives for client projects or the department as a whole
• Define and implement operational quality best practices
• Work closely with the other QA’s, Digital Producers, Project Managers and Developer leads to understand the project needs and implement QA solutions and timelines.
• Proven record to manager and deliver quality QA in Staging, Production and UAT phases.
• Ability to mentor and drive the team together to deliver end results of the QA project.
• Experience working with teams both off-shore and in-house.
• Responsible to work with the HR teams for resource allocation on QA projects.
• Acted as a focal point and leader to all quality related programs - Directed and tested QA activities to ensure maximum quality and effectiveness.
• Taking lead on designingtest plans, test cases, test data and testing ecommerce based project on cross browser, mobile and tablet devices.
• Establish best QA practices and created QA defect life cycle in various bug testing tools like JIRA, Bugzilla, My SQL workbench and in-house Sharepoint tools.
• Divide testing responsibilities among the QA team members to test various site and product components such as Functionality, creative design, content and social media features.
• Lead QA defect triage meetings with content leads and developer leads and escalate fixes.
• Test AdServers and banner ads.
• Lead daily meetings calls with the client discussing the scope of testing, high level dependencies, and discuss issues to stay within budget and project timeline.
• Worked with development lead to create test environments for QA testing and UAT testing.
• Worked with Project architect and controlled build deployment.
• Coordinating with developers and project managers
• Actively manage quality into all phases of the SDLC

Environment: Drupal, Omniture SiteCatalyst, MySQL, Cucumber, Selenium, Adobe AIR, Python, Perl scripting, Ruby, Flash, JIRA, QTP, PL/SQL, HTML5, Java, AJAX, XML.

Confidential

Senior Associate Technology QA

Responsibilities:

• Proven record to deliver quality QA, Staging, Production and UAT phases.
• Used Microsoft Sharepoint customizable tool for QA and UAT defect tracking.
• Provide daily QA reports with graphical projectile for the team.
• Participated in daily triage meetings.
• Managed and worked with offshore resources to deliver timely results.
• Lead overall testing efforts to test the application of Android devices, iPad, and cross browser functionality.
• Tested consumer facing websites on cross browser platforms, mobile and tablet devices.
• Used browserstack and other open source tools to execute tests.
• Experience with SDL Tridion content management application.
• Major emphasis on top functionality and look and feel of the consumer facing sites.
• Worked very closely with the UX team, development team, UAT agency and mastered the continuous change requests.
• Responsible for project documentation, such as Test plan, test cases, defect verification lifecycle, updates specifications and defect reports.
• Find valid defects, log defects and assign to developers, retest and validate the bug fixes.
• Technically sound experience with MS SQL backed system testing

Confidential

Senior QA

Responsibilities:

• Lead the overall testing effort, periodically directing other test engineers and developers in Los Angles, Costa Rica and New York.
• Extensive experience in manual testing Flash, Html, JavaScript based applications and web applications on multiple browsers.
• Work closely with developers, business stakeholders and act as an integral part of the software development team using an iterative development process.
• Leading the project and communicating with the retailer’s tech team.
• Manage the test environment including controlling builds into the environment.
• Responsible for test planning, test preparation and test execution according to defined best practices, standards and procedures.
• Proven ability to multitask, manage concurrent global project efforts, and work under pressure without supervision in a team environment.
• Created Test plans, Test cases, User Manual, End User Guide, System Operations Manual and Updating the Functional Spec as part of the deliverables.
• Provide test estimates and maintain testing schedules.
• Performed various types of testing using both black and white-box testing techniques.
• Performed Integration, functional, GUI testing and User Acceptance Testing assistance as needed, with business partners.
• Worked with developers to issue the final software release in timely manner.
• Coordinate test case review sessions with business users and development teams.
• Report software defects; raises issues/concerns regarding issue prioritization.
• Found bugs, Logged bugs in JIRA and assigned bugs developers.
• Identify, research, report, track and verify software defects proactively and comprehensively.
• Participate in root-cause analysis of defects
• Measure software complexity, size, stability, and quality; compute and analyze metrics to identify trends, test coverage, cause-and-effect relationships.
• Directed the UX team in final editing of the wireframes, with new workflows.
• Found bugs, Logged bugs in JIRA and assigned bugs developers and responsible for regression.
• Extensively used SQL programming in backend and front-end functions, procedures, packages to implementation
• Observed the Extract, Transform, Load process and tested the data load process
• Preparation of technical specifications and Source to Target mappings.
• Created various PL/SQL stored procedures for dropping and recreating indexes on target tables.
• Written T-SQL statements that use joins or sub queries to combine data from multiple tables
• Worked on issues with migration from development to testing.
• Designed and developed UNIX shell scripts as part of the ETL process, automate the process of loading, pulling the data.
• Validated cube and query data from the reporting system back to the source system.
• Tested CMC- Content Management Console, a browser-based application that makes use of JavaScript.
• Perform thorough manual testing of the CMC system. In this system the user can set or edit table configurations and enable the content that will be displayed on the table.
• Have periodic meetings with the Macy’s management, interoffice management and the tech team and discuss the QA status.
• Responsible for overall test functionality of the Drupal Content management system.
• Application to be tested on mobile devices and iPad.
• Translate business requirements and functional specifications into test plans and test scripts.
• Participated in daily/weekly project meetings to discuss the overall testing efforts in conjunction with the daily deployment of new builds.
• Performed Integration, functional, GUI testing and User Acceptance Testing assistance as needed, with business partners.
• Found bugs, Logged bugs in JIRA and assigned bugs developers.

Confidential

Sr. Quality Assurance Analyst

Responsibilities:

• Make account inquiries
• Obtain a 90-day checking history
• Verify transaction history for the past three months
• Obtain account detail including dividends earned.
• Transfer funds between accounts.

Environment: WinRunner, Unix, Java, HTML, and Windows NT, Action Tracker.