SUMMARY

• 7+ years of diversified experience in Software Quality Assurance.
• Have good knowledge in testing applications in various industry domains like Healthcare, Banking and Insurance.
• Excellent understanding of various Software Development Life Cycle (SDLC) methodologies such as Waterfall and Agile (Scrum).
• Experience in setting up the test environment, installations and configuration.
• Expertise in Manual and Automated testing of various Web based applications.
• Created Test Plans, Test Cases, Test Procedures and Test Script.
• Strong expertise in establishing QA policies, procedures, strategies, Software Asset Management (SAM) and developing appropriate process to ensure the quality of product.
• Expert in web technologies like HTML and XML.
• Experienced in creating Requirement Traceability Matrix to ensure comprehensive test coverage of requirements.
• Well versed in automation testing tools such as Selenium, Quick Test Professional (QTP V.11), and Loadrunner (V.11.0).
• Extensive experience in Automation Testing using Mercury QTP (Quick Test Professional) in development, maintenance and execution of automation scripts, creation of automation framework and standards. Member of the Organizational Level ‘Automation Framework for QTP’ team
• Experience in working with open source tools Selenium (Selenium IDE, Selenium RC, Selenium Web Driver), JUNIT, Eclipse and preparation of automation test framework.
• Knowledge of Defect/Bug tracking system with the use of tools like HP Quality Center and Bugzilla.
• Experience in importing/ exporting the Scripts /data into QC by using MS Word and Excel Add - ins.
• Strong working experience in various databases such as Oracle, MySQL, SQL Server and MS Access.
• Good knowledge and exposure to Network, Firewall/Ports, CITRIX and VM Server/Machine.
• Vast experience in different testing methods such as Functional, System, Regression, Integration, Performance, Black/White Testing, Security, Positive, Negative, End to End, UAT and Load testing.
• Worked with Developers, Business Analyst and Project manager to test and document new product and new product enhancements.
• Exceptional analytical, trouble shooting and problem solving skills.
• Excellent Analytical, Decision-Making and Organizational Skills coupled with good co-ordination, communication and interpersonal skills describing a committed Team Player with an ability to handle/organize multiple projects simultaneously.

TECHNICAL SKILLS

OS: Windows 2000, XP, Vista, UNIX,Windows 7/8.

Web Technologies: HTML, XML, ASP.NET.

Languages: C, Java, HTML.

Databases: SQL Server, Oracle, MS Access, MySQL.

Web Browsers: IE, Mozilla Firefox, Chrome.

Business Mgmt. Tools: Rational Requisite Pro, MS Office, MS Visio.

Database Query Tool: TOAD, SQL plus.

Testing Tools: QTP, Loadrunner, Selenium, Coded UI, Winrunner.

Bug Tracking Tool: Bugzilla, Rational ClearQuest, Quality Center, Test Director, MTM.

PROFESSIONAL EXPERIENCE

Confidential, Dallas TX

Sr.QA Analyst

Responsibilities:

• Analyzed business requirement documents, functional requirement documents, Use cases, and Use case diagrams.
• Developed Test Plans and Test Cases from the functional requirement document and scheduled the test case execution.
• The project was based on Agile Scrum SDLC Methodology.
• Performed both manual as well as automated testing.
• Involved in Smoke, Functional, Regression, System, Integration and Security testing during all phases.
• Validated various Hyperlinks on web pages also performed GUI testing manually.
• Participated in the team to performed User Acceptance Testing.
• Interacted with developers and users to resolve major bugs.
• Created the Automation Test Plan and extensively used QTP for creating scripts for functional and regression testing of various features of the application.
• Tested user interface and navigation controls of the application using Quick Test Professional.
• Used the HP Quality Center (QC) defect tracking system, to report and analyze defects during the entire testing process.
• Tested the Loan Origination System DW infrastructure.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Created quarterly reports for each department for the loan origination.
• Performed Database testing using SQL queries
• Worked on Commercial lending application to Test the workflow of the application.
• Tested check Printing and scanning processes for the Loan origination system.
• Used check printing process for converting required data.
• Executed SQL statements to test the integration between application and database
• Good experience on order management and transactions using SQL queries in oracle 11i in banking applications.
• Developed and executed test cases, test Scenarios and followed-up defects using Quality Center.
• Communicated testing progress to Business and Project Management team; setup meetings with project managers and other senior members on the project to prioritize testing strategies and Exit Criteria for various testing cycles.

Environment: Windows XP, UNIX, .NET, MS-SQL Server, Oracle 11, QTP 11, HP Quality Center.

Confidential, MA

Sr. QA Analyst

Responsibilities:

• Coordinating in the preparation of Test Plan/ Test Strategy for the application after careful analysis of requirements and specifications.
• Created and executed detail functional test cases based on the business requirements.
• Conducted manual testing on each new build of the application under test and regression testing on fixes.
• Mapped system requirements with Test Cases, manually executed test cases.
• Created and executed test cases based on the Business Rules and Interfaces.
• Coordinate very closely with the developers and Design teams regarding the functionalities and defects.
• Used Clear Quest for logging defects.
• Performed Sanity testing, Integration testing, End-to-End testing, Functional testing, System testing and User Acceptance Testing(UAT).
• Executed SQL Queries to check the data table updates after test execution.
• Responsible for complete manual testing of Application under Test (AUT).
• Executed automated Test Scripts to perform Functional Testing and Regression Testing using QTP.
• Created and executed functional test cases based on functional Design document.
• Run SQL queries and store procedures for data base testing for the verification of results retrieved.
• Involved in Interface Testing to check whether individual modules are communicating properly one among the other as per the specifications.
• Document problem tickets and ensure appropriate follow through to resolution.

Environment: Windows XP, Clear Quest, SQL Server 2008, Java

Confidential, NJ

QA Analyst

Responsibilities:

• Contribute to Sprint Planning, Sprint releases, Product Backlog discussions, Scrum status (Agile development)
• Involved in the specification (BRD) reviews, test planning, and test case development, executing the test, and reporting bugs.
• Attended meetings with the Clients and Business Analysts to gather the information about the project and the design methodology and the testing requirements.
• Maintained the Traceability Matrix between Requirements, Test Cases and Defects.
• Participate in weekly meeting with the management team and walkthroughs.
• Developed Test Strategy, Test plan, Test cases, and Test scripts by using the tool HP Quality Center.
• Performed Sanity testing, Security testing, Black box testing, Web testing and GUI testing.
• Involved in executing the Regression testing on new Builds.
• Performed Unit Testing, Integration Testing, Load Testing on web services using SoapUI tool.
• Tracked bugs using Quality Center and generated the defect reports for review by the client and the management teams.
• Provided the project management with test metrics, reports and status on regular basis.
• Conducted periodic reviews of deliverables and acts on them promptly.
• Provided interfaces between onsite & offshore testing team.
• Prepared and monitored project scope and requirement changes, assess the impact of requirement changes on test deliverables.
• Identified project scope and prepare detailed test plan and resource plan.
• Prepared estimates for functional and performance testing.
• Prepared Load and Performance test metrics and use the metrics to cross check with SLA.
• Created project status reports and testing progress reports on a weekly and on a need basis and share with all the stakeholders.

Environment: Windows XP, Java, Web services (SOAP, REST), Quality Center, SoapUI, XML, Oracle9, Agile (Scrum).

Confidential, NYC

QA Analyst

Responsibilities:

• Created and executed test cases for new features, analyzed and documented test output and managed resulting defects through re-testing cycles.
• Initially worked with manual testing by writing functional test cases.
• Met with Developers and Business analysts to develop Test cases for functional Testing.
• Created Requirements using Quality Center and generated Traceability Matrices to ensure that all the requirements are covered by the test cases.
• Performed Backend Testing to ensure the authentic retrieval of the data from the database
• Involved in server side testing as well as client side testing to find the issues.
• Written Performance test plan/Load Test Plans based on User requirements.
• Developed the Test Automation Methodology for automated testing of the entire application by using Quick Test Professional.
• Created Automation scripts using Quick Test Professional and executed the scripts after installing a new patch as a sanity test to verify existing functionality is stable. Created custom functions and data driven tests.
• Enhanced tests by inserting checkpoints, parameters, output values, used regular expressions, work with actions, and handled unexpected events that occur during a test run.
• Analyzed the download time of each page in the script and its components, to identify at what point during download time problems occurred.
• Interacted with developers for analysis of the application.
• Coordinated with developers and discussed issues to take timely action.

Environment: MS Office, XML, HTML, Quick Test Professional 10, Quality Center, SQL, Windows XP.

Confidential, Basking Ridge, NJ

QA Analyst

Responsibilities:

• Reviewed all the application documents and created test plan.
• Created test cases to perform Functional and Regression Testing.
• Performed manual testing using the test cases developed and reported to developers using Quality Center.
• Used QTP for Automation of Functional and Regression Testing Throughout the project life cycle.
• Wrote user defined functions in Quick Test Professional.
• Performed extensive database testing to verify the results generated by the batch applications.
• Wrote many SQL queries using SQL query analyzer to query the data base tables for correct entries.
• Used Quality Center to prepare Test cases, procedures and Requirements Traceability Matrix (RTMS).
• Strong experienced in DB application testing by using SQL.
• Worked on SDLC methodology for testing Insurance application.
• Involved in converting Manual Test Cases into Automated Test Scripts by using Mercury Quick Test Pro (QTP).
• Involved in Execution of UAT Test Cases.

Environment: Java, XML, QTP, Quality Center, Microsoft Office, VB Script, MS Access, Oracle, MS Word, Excel, HTML,UNIX,SQL.

Confidential

Responsibilities:

• Used JSP and Servlets for the web-development.
• Developed user interface using JSP, Servlets, HTML, and JavaScript.
• Coding and Testing bug fixes.
• Unit testing of the developed banking applications in Java.
• Worked closely with the development team in creating new test cases and also created the use cases for the module before the testing phase.
• Coding and testing the Bug fixes.
• Attended CMM training, and trained others in the organization.
• Meet various verticals and function groups within the organizations, make presentations and propagate the understanding of CMM level 5 processes.

Environment: Java, J2EE, JDBC, JavaScript, JSP, Websphere application server, Oracle 9.