SUMMARY

• Over 8 years of experience in software industry in healthcare and financial application with emphasis mainly on Quality Assuranceand Business analysis of Client/Server and Web based Applications
• Experienced with all stages of Software Development Life Cycle (SDLC)
• Expertise in working with Agile, SCRUM and Waterfall methodologies.
• Develop project plan and strategies for organizational move to Quality center
• Participated extensively in Facets, HIPPA, and Health Claims under Health Care domains.
• Very good understanding of EDI/HIPAA implementation guidelines.
• Good understanding in EDI 4010A and EDI 5010 Transactions, 837 Claims (Instructional, professional and dental), (inbound and out bound), 834 Enrollment, 270/271 Eligibility inquiry and Response, 835 Remittances and 276/277 Claims Status Inquiry.
• Good knowledge in Claim management system design and implementation.
• Excellent skills in Manual Testing and Automated Testing.
• Strong experience of working on Windows, UNIX Environments.
• Implement administrative functions of Quality Center, training on all modules of Quality Center versions 10, ALM 11.52, 12.2
• As a Qc Admin responsible for Installing, and Configuring ALM 11.52,12.20 on clustering and load balancing on servers and installing Client components on client machines.
• Good exposure on reviewing Business Requirement Document (BRD), Functional Requirement Document (FRD).
• Experience in writing Test Plan, Test Cases, Test Scripts, and Defect Log.
• Experience in performing different kinds of testing - smoke, GUI, functionality, integration, regression, usability, compatibility, system, performance, load, stress Data Driven, Batch, Security, Database Testing.
• Experienced in automation testing tools such as Quick Test Professional, and Load Runner.
• Experienced in writing and executingSQL queriesfor backend testing; using TOAD and verified the EDI data transactions going fine in the database.
• Experience in Database testing by using Oracle, MS SQL Server, SQL, T-SQL and PL/SQL Queries.
• Generation of Bug (Defect) Reports, tracking the status of each defect (Open, fixed and New) and analyzing the bugs using Quality Center and PR-Tracer.
• Expertise in the usage of HTML, Java Script, Java, .Net, COBOL, DB2, CICS, TSO, and JCL.
• Experience in utilizing the TSO/ISPF, JCL and DB2I for mainframe applications testing.
• Extensively used Defect/Bug tracking system with the use of tools like HP Quality Center
• Experienced in using SOAPUI for testing Web services.
• Demonstrated quick learner, team player and self-motivating QA analyst.

TECHNICAL SKILLS

Operating System: Linux/Unix, Windows (7, vista, XP, 2000), Mac OS x

Languages: C++, VB Script, Java, SQL

Design Tools: Microsoft Visio, Gliffy

Technologies: HTML, XML

Testing tools: Quick Test Pro, Load Runner, SOAPUI

Defect Tools: HP QC\ALM, Rational Clear Quest, Jira

Other Tools: Selenium, Tableau, Perfecto

Browser: IE, Mozilla Firefox, Google Chrome, Safari, Opera

Databases: Oracle, My SQL, MS Access

PROFESSIONAL EXPERIENCE

Confidential, Issaquah, WA

QC\ALM Administrator

Responsibilities:

• Responsible for HP ALM Admin with Installing, Configuring and customizing the Quality Center application with a strong software testing and development experience
• Strong experience in administration of HP Suite and well experience in installation of QTP and Quality Center 10 & ALM 11,11.52, 12.X version on a clustering and load balancing environment.
• Setup and configuration of the overall Quality Center technical and operating environment in a Windows and SQL Server/Oracle with standalone and cluster environment.
• Working with Quality Center users to implement new processes and customize the workflow as per business need. Setup and configuration of Quality Center\ALM projects
• Administrative functions of Quality Center, Training on all modules of Quality center versions 10, ALM 11, 11.5 and 11.52,12. X.
• Setup and configuration of the overall Quality Center technical and operating environment in a Windows Server and Oracle
• Accountable for resolution of issues within Quality Center.
• Migrate the projects from legacy versions of HP QC 9.2,10 to newer version to ALM 11, 11.5 and 11.52,12.X with different DB’s.
• Provide Training to users online and class room.
• Implement best practices and solution for HP ALM and design frame work and standardization to implement the HPQC\ALM.
• Upload Tests, Defects and Requirements to ALM and organize the folder structure with proper naming convention.
• Compile list of QC users count and create KPI’s using QC Dashboard
• Assist in user id clean up, Create User Ids, Reset Passwords, Create New Projects
• Delete inactive users (as per lists provided)
• Configuring Quality Center\ALM User Groups, Project Entities, Project Lists
• Providing technical assistance to users of Quality Center\ALM
• Windows Server configuration, implementation, and administration
• Support and Administrate the integration QTP (UFT), Clear Quest, PC and RequisitePro.
• Perform HP Performance Center migration from older version to newer version.
• Monitoring and administering COTS product multi-user licenses
• Integrating Quality Center\ALM with external sources such as Excel, Rally, Word, etc.
• Strong knowledge of Software Development Life Cycle (SDLC)
• Strong planning, analytical and problem solving skills.
• Developed training material, work instructions documents to all users.

Confidential, Denver, CO

Quality Analyst

Responsibilities:

• Worked closely in All the CERNER application modules like PowerChart, FirstNet, RadNet, PathNet, PharmNet, SurgiNet and Scheduling.
• Work with Developers to review Unit Test plans and review results
• Responsible for writing test plans, test cases and developing test scripts
• Involved in preparing test data e.g. - patient registration, Dx codes and procedure codes.
• Tracked and developed ADT and DFT messages through the Cerner and ancillary applications
• For planning purposes, generated EDI transactions daily and monthly reports from EDI
• Completed several HIPAA 4010 and 5010 Projects, included Medicaid and Commercial entities.
• Tested HIPAA Transactions and Code Sets Standards such as 837, 834, 835, 820, 270/271, 276/277 transactions.
• Write clear and precise JIRA reports to communicate defects found in SIT, QA Functional, and QA Regression Testing. Work closely with developer as needed to resolve issues
• Performed medical coding for inpatient and outpatient claims
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Successfully mapped the ICD 9 code to ICD 10
• Performed dual support of ICD 9 and ICD 10 code sets to accommodate before and after implementation date.
• Tested the Diagnosis Code and ICD Indicator verifying the Diagnosis Code for ICD-9 or ICD-10.
• Participated with PPMS and AEHR teams of All Scripts for the test preparation.
• Verify and validate all the charges, and run the claim successfully.
• Participated in various phase of the project Life cycle (PLC) to ensure customer business and technical requirements tested and validated
• Validated the reports and files according to HIPAA X12 enforced standards.
• Worked on various HIPAA X12N Standards like 270/271, 277/ 278, 834 while testing various level of EDI Transactions
• Accountable for development of Master Test Strategy and Test Cases across participating teams
• Accountable for the definition and execution of Performance Testing and any technical testing
• Works with the Technical Lead/Build Manager to plan build schedules
• Reviews requirements and functional specification to ensure completeness in test cases
• Responsible for obtaining sign-off of successful testing completion from all involved areas
• Conducted Bug review meeting to discuss resolution of issues

Confidential, Tampa, FL

Quality Assurance Analyst

Responsibilities:

• Defined and managed the data collection tags and works with the technical team to ensure the optimal implementation.
• Co-ordinate with IT Team in website changes to ensure that all metrics are built onto the system.
• Created details requirements for new data implementation initiatives.
• Tested the new implementation to ensure the requirements are met.
• Monitored and captured most of the data on a regular basis to ensure the accuracy in the Web.
• Developed the test plan; test cases and test automation for the feature under test include the UAT.
• Worked on EDI transactions, HIPAA standard transaction codes including EDI 837, 835, 834, 277CA and performed analysis and testing of such transactions.
• Performed validation of data design, data validation and data mapping from ANSI formats to proprietary formats; and from the proprietary format back to ANSI formats.
• Validated EDI Claim Process according to HIPAA compliance.
• Tested HIPAA Transactions and Code Sets Standards such as 837/835, 270/271, 276/277 transactions.
• Created X12 Test files using Ultra Edit and checked for HIPAA Compliance using Edifices for all transactions.
• The 834 transaction was broken down into several components depending upon the functionality achieved from each component and the integrity of these components.
• Documented the test procedures to ensure reliability and compliance with standards.
• Provided feedback and recommendations to designers and developers on software usability and functionality
• Tested the ANSI X12 Version 4010 / EDI transactions (HIPAA) for Claims Status and Eligibility (270, 834, 835, 820, 276, 277, 837P, 837I, 837D, 835)
• Performed both manual and automated testing to assure the quality standards are met and the software, services work as expected
• Validated various HIPAA X12 5010 and HIPAA 4020/4010 rules implementation.
• Tested inbound and outbound EDI X12 business flow.
• Involved in reviewing the ICD9/10 Requirements and prepared the test cases
• Participated in analysis workshops for ICD 9 Procedure and Diagnosis Codes in accordance with ICD 10 CM and ICD 10 PCS Conversion Compliances.
• Tested the Diagnosis Code, Diagnosis Code Header and ICD-Indicator verifying the Diagnosis Code for ICD-9 or ICD-10.
• Created data files for EDI 835,837,270 and 271 transactions using ICD9 codes
• Created and implemented test cases for EDI files generated for various transactions as 837/835/276/278 using ICD9 codes.
• Developed the test plan, test cases and test automation data sheets.
• Performed Database integrity testing by executing SQL statements.
• Wrote SQL queries in Oracle for extracting data.
• Involved in testing SOA Scripts in SOA, Involved in SOA regression frame work
• Conducted internal trainings on QA process and SOA testing.
• Developed and executed test scenarios for functional system integration and acceptance testing for single or multiple SOA platforms.
• Performed complex data validation using SQL queries.
• Written several complex SQL queries for data verification and data quality checks.
• Verified the logs to identify the errors occurred during the ETL execution.

Confidential, Herndon, VA

QA Analyst

Responsibilities:

• Extensively interacted with Business Analyst and the management teams to understand the requirements and report the status of the testing efforts on their applications.
• Involved in requirement gathering of the Data Warehouse, analyzing requirement for data flow from various sources to target.
• Documented and prepared Test Plans and wrote Test Cases.
• Executed Test Cases using manual testing methodology.
• Performed Smoke testing, Positive testing, Negative testing, Configuration testing, Batch testing, Security testing, Integration testing and User Interface testing.
• Created and Maintained Requirements Traceability Matrix to ensure that the test cases written match the requirement.
• Involved in ETL data verification after successful loading of data in the database.
• Manually tested modules for compliance with functionality requirements.
• Perform functional testing, integration testing, batch testing, user interface testing and regression testing.
• Extensively used UNIX command to create directory, search files, wrote UNIX shell script to automate process.
• Verify and validate UNIX flat files using various UNIX command.
• Used TOAD for administration of relational database.
• Performed back-end testing on the Oracle database by writing complex SQL queries.
• Also used TOAD in writing SQL command to communicate with database.
• Perform back-end testing to test the validity of the data for the reports.
• Perform the acceptance testing on the delivery mode of the analysis reports through the company intranet.
• Worked extensively with Quality Center for defect tracking and bug reporting.
• Implemented Test requirements and test cases and also managed QA methodology using Quality Center.
• Maintain test matrices on various dimensions like client and test status to reflect the test progress.
• Participated in various walkthrough and discussed Enhancement and Modification Request issues.

Confidential, New York, NY

Quality Analyst

Responsibilities:

• Work allocation to team members depending on the project situation and priority.
• Good planning, strong interpersonal communication skills and worked under heavy pressure and tight deadlines.
• Risk and issues analyzed and escalated during the Delivery Review/ Account Status meetings.
• Analyzing the Business and Technical Requirements, creating the test scenarios and developing test plan and test cases.
• Worked on getting unclear areas and issues in the requirements and clarified by talking to the client.
• Facilitate Brainstorming sessions for different Stakeholders
• Executed test cases, making estimations for the project when a new feature comes in and tracking the daily progress to make sure that the QA phase goes as expected.
• Entered defect using MS Visual Studio Team Foundation Server
• Once the defects are fixed verifying that it works as expected and no other functionality is affected.
• Verified and Maintained defects and requirements entered by the client through TFS.
• Conduct defect triage meetings and Track Defects to closure
• Tested Web services using SOAP UI
• Extensively worked on database testing (Oracle, SQL Server) and validating the applications against the database.
• Coordinated with automation team and identified test cases to automate.
• Update Traceability Matrix to make sure that all the requirements that came in are covered in the test cases.
• Maintained QI (Quality indexes) in order to track the work progress Effort variance.
• Monitored (Tracking and Controlling) test progress and status reported to relevant parties.