SUMMARY

• 7+ years of experience in IT industry as a Quality Assurance Engineer.
• Hands - on experience on all phases of QA Life Cycle and Software Development Life Cycle (SDLC).
• Experience in Manual and Automation for Client-Server, Mobile app and Web Applications testing.
• Expert in developing Test Plans, Test Scenarios, Test cases and Test Scripts from business requirements document.
• Expert in performing Black-box Manual Testing methodologies like System, Functional, Regression, Integration, Smoke, Database Testing and Performance Testing.
• Expert in Accessibility testing and Physical Keyboard testing.
• Perform back-end testing manually on the Oracle database by writing and executing complex database queries in SQL using TOAD.
• Experience in Automation Testing using QTP.
• Expert at performing Web Services(XML) testing using SOAP UI, Database - SQL and Back End Testing
• Expert in the Test Management Tools Quality Center, Clear Quest, Buganizer and Bugzilla.
• Mobile QA experienceincludes cross-platform testingofmobile applicationsin different devices andmobile operating systems(Android and iOS) along with extensivefrontend testingusing software emulators and DeviceAnywhere.
• Exposure to various languages like VBScript, XML and HTML.
• Expertise in working with VM Ware workstation to create and manage test beds.
• Expertise and experience in standard Software SDLC methodologies including Waterfall model and agile methodology.
• Very good knowledge on all the concepts of MDM(Master Data Management)
• Experienced and ability to work as a team member and as individual tester.
• Enjoy working collaboratively with testers, developers and other team members in testing complex projects and in the overall enhancement of software product quality.

TECHNICAL SKILLS

Testing Tools: Quality Center 9.0, Clear Quest, Buganizer, Bugzilla, QTP 9.2, Android SDK, ADB, DDMS and XMLSpy.

Languages: HTML, SQL, XML and VBScript.

Platforms: Windows NT / 2000 / XP, Android OS, Mac OS and UNIX.

Databases: Oracle 10g & 11g and MySQL.

Version Controls: Clear Case and SVN.

Methodology: Waterfall, Agile Software Development.

Browsers: IE, Mozilla Firefox, Chrome and Safari.

Testing Tools: Quick Test Professional(QTP), Mercury Quality Center

Bug Tracking Tools: BugZilla, ClearQuest

Web Application Development: HTML, JAVA, VB Script, .Net, Xml

Database: SQL Server, Oracle and MS Access

Applications: Microsoft Office 2007,97, Outlook 2007, 98

Operating Systems: Windows XP/2000/NT 4.0/95/98, Unix, Linux, OSi

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

QA Analyst

Responsibilities:

• Analyzed business requirements and system requirement specifications.
• Performed System, Regression and User Acceptance testing of the application.
• Involved in developing detailed test plan, test cases and test scripts for Functional and Regression Testing.
• Used Guidewire PolicyCenter software which supported the entire policy lifecycle for personal, commercial and workers compensation insurance, it also automated underwriting and policy management and is designed exclusively for property/casualty (P&C) insurers.
• Used Quality Center to track and report system defects and bug fixes and helped developers to track and resolve the problems.
• Experience in testing Card services like TSYS, FD, Debit and/or Credit Card platform, systems.
• Creating and executing SQL queries on an SQL Server database for data validation
• Performed verification testing on XML request/ responses
• Participated in defect review meetings with the team members. Used MS-Word for documentation.

Environment: Quality Center, Unix,XML, Java, Jira,SOAP UI, JavaScript, HTML,VB Script, SQL Server, Windows XP and Web Logic.

Confidential

Mobile QA Analyst

Responsibilities:

• Reviewing and updating Test Cases as per requirement for releases.
• Studied technical specification and installation guidelines.
• Involved in end-to-end testing of the Mobile Applications (Apps).
• Involved in performing various kinds of testing like Accessibility testing and Physical Keyboard testing.
• Worked on mobile device testing for iPhone, IOS Tablet and Android Tablet.
• Identifying and isolating software defects and reporting them, supporting with detail description, screenshots and log files.
• Reported and tracked defects using Buganizer bug tracking system.
• Categorized bugs based on the severity and interacted with developers to resolve them.
• Used waterfall methodology for analysis, design, implementation etc.
• Created logcat and bugreport file's using Android Debug Bridge (ADB).
• Involved in testing on iOS, Android, Mobile Web, and Desktop Web
• Using Dalvik Debug Monitor Server (DDMS) capturing the screenshots.
• Extensively used variousLinuxcommands for verification and creation of the contents of log files.
• Involved in regular discussions with developers regarding defects.
• Performed compatibility testing with various nexus mobile handsets and tablet to ensure that functionality works fine.
• Involved in front-end testing and navigation testing to the application in different versions mobile operating systems Android Using Device anywhere tool.

Environment: Buganizer, Android SDK, iOS, Android Debug Bridge (ADB), Dalvik Debug Monitor Server (DDMS) and Terminal.

Confidential

QA Analyst

Responsibilities:

• Developed Test plan and Test specifications based on Functional Requirement Specifications and System Design Specifications.
• Developed Test Plans and execute the test scripts to check the data validity for various applications, tracking software, specification defects and resolution using Quality Center, documenting all phases of QA life cycle, analyze functional requirements, mapping documents, assist in problem solving and trouble shooting.
• Assisted in all the SDLC activities including planning, implementation, testing, documentation, deployment, and maintenance.
• Used SDLC software development model Agile.
• Extensively involved in manual testing of the Application.
• Updated tasks, filed bugs in JIRA.
• Reported software defects and interacted with the developers to resolve the defects investigated in the application during testing.
• Participated in Meetings from analysis phase till UAT.
• Design and develop test strategies, test plans and executes quality assurance testing activities to ensure the applications and products and/or releases are in compliance with the QA standards.
• Testing the application on IE, Safari browsers on Windows and Mac operating systems.
• Involved in preparing Test Scripts for Functional and Regression testing Prepared Test Data and verified the results against expected results.
• Involved in Functional testing, Integration, Regression and User acceptance testing.
• Communicated with Client in understanding the requirements and Change request.
• Generated status reports and Bug reports and presented them in weekly status meetings.
• Participated in scheduled meetings and maintained good relationship with developer community.

Environment: Quality Center,Unix, XML, Java,SOAP UI, Jira,Visual Basic(VB Script), JavaScript, HTML, Rally, SQL Server 2000, Windows XP pro and Web Logic, selenium.

Confidential, Pleasanton, CA

QA Analyst

Responsibilities:

• Tested the application according to business specifications
• Prepare test strategies and develop test scenarios for business requirements.
• Execute manual and automated test cases as set out in the Test Plan/Test Specification
• Performed Smoke and Functional Testing.
• Performed regular expression validation
• Characterize software problems and deviations from specifications and record these defects using QC.
• Actively involved in gathering customer requirements
• Tested the applications compatibility with different browsers.
• Performed Regression Testing by repeated execution of test cases in each build and verified the fixation of BUGS, concluded the resolved bugs, reported new bugs that arose while performing Regression Testing using QTP.
• Partner with business and technology to assure the technology and process solutions delivered, support the business needs complying with the appropriate level of quality, based on the risk to the business.
• Generated necessary defect reports for decision-making and problem solving.

Confidential, Concord, CA

QA Tester.

Responsibilities:

• Categorized bugs based on the severity and interacted with developers to resolve them.
• Conducted data testing, data type testing in Database withSQL queries using TOADfor MSSQLServer.
• Executed Regression Tests using automation scripts for the report generation module with tools like Selenium WebDriver.
• Implement fixes for automation tools, frameworks or script related issues
• Created test plans and test casesbased upon use casesusing Quality Center.
• Executed and Validated test scripts and test cases in test lab using Quality Center.
• Performed backend testing with SQLqueries usingTOADfor MSSQLServer to validate the data entered in the frontend and data reflected in the backend.
• Performing Compatibility Testing against various browsers like IE6, IE8, Firefox, Safari and Opera.
• Reported and tracked defects to closure using Bugzilla.

Environment: Quality Center, Bugzilla, HTML, UNIX, XML, Windows XP, SQL, TOAD.