Qa Tester Resume
New York, NY
CAREER SUMMARY
Fourteen years experience as a technical writer. Four years experience as a financial writer. Four years experience as a QA tester and end - user helpdesk support provider. Six years experience in corporate desktop publishing. Eight years experience in magazine typesetting. Extensively published journalist. Movie book contributor. Published novelist.
SOFTWARE KNOWLEDGE
Windows 2010/2007/2003/ XP/NT/2000
- Visio 2003
- Adobe Acrobat Pro 9
- Outlook 2003
Word 2010/2007/2003/ XP/NT/2000
- Adobe RoboHelp 7
- SharePoint 2003
- HTML (basic)
Excel 2010/2007/2003/ XP/NT/2000
- Dreamweaver
- Snagit 9
- Access 97 (basic)
PowerPoint 2010/2007/2003/ XP/NT/2000
- QuickSite; Twiki
- Visual Source Safe 6.0
- Atex; Quark for the Mac
Confidential, New York, NY
Senior Technical Writer and Financial Writer Consultant (through RR Donnelley)
QA Tester / Helpdesk Support Provider / Proofreading Supervisor
- Responsible for writing, illustrating, editing, and project managing software usage manuals, Quick Reference Cards, RoboHelp online Help systems, and Author documentation (Morgan Stanley’s Word, PowerPoint, and Excel proprietary software).
- Responsible for researching and writing the Morgan Stanley Wealth Management quarterly Capital Markets Reports, a summation of global market activity, which are distributed to all Morgan Stanley Wealth Management clients.
- Senior editor/reviewer responsible for copyediting the writing output of the Morgan Stanley Technical Writing team.
- Responsible for writing and editing SOX documentation, SEC documentation, BASEL II documentation, and business plans.
- Responsible for editing intranet Developer topics using wincvs/Dreamweaver.
- QA tester of Author on the Office 2000 and XP platforms.
- End-user helpdesk assistance, supporting PowerPoint, Word, Excel, and Author design.
- As Proofreading Supervisor, served as Administrative Assistant to the Proofreading Manager; trained the Proofreading team in Author specifications and functionality.
Confidential, New York, NY
Desktop Publisher
- Created and edited client pitch books using Microsoft Word for Windows, Excel, and PowerPoint (all Windows 97/95).
Confidential, New York, NY
Desktop Publisher
- Created and edited client pitch books using Microsoft Word for Windows 7.0, Excel 7.0, PowerPoint 7.0, and Visio 4.
Confidential, New York, NY
Computer Typesetter
- Edited and fit articles using Atex and QuarkXPress 3.3 for the Mac. Wrote numerous articles for the magazine.