PROFESSIONAL SUMMARY:

• Around 7 years of extensive experience in Software Quality Assurance and Testing in Client/Server, Web based, E - Commerce, ETL and ERP applications.
• Expertise in Functional testing, Unit testing, End to End (E2E) testing, UAT testing, Integration testing, Data Driven Testing, Regression testing, Black box testing, White box testing, GUI testing, Back-end testing, Browser compatibility testing, Load/ Performance testing in different stage of Software Development Life Cycle (SDLC) using, Quick Test Pro and HP Quality Center.
• Expertise in preparing Test Documentation, Test plans, Test Scenarios, defining Test cases, performing Verification and Validation, maintaining test scripts, analyzing bugs, interacting with other Team members, Developers and users to debug the errors.
• Extensive experience in both manual and automated testing.
• Experience with Back-end Database Testing using SQL Queries.
• Excellent understanding of Software Development Life Cycle, Software Testing Life Cycle Methodologies, and Defect Management Life Cycle.
• Developed Test Plans, Test Cases, Test Sets and Test Scripts using HP Quality Center (Test Director).
• Participated in Walkthroughs of Requirement Specifications.
• Strong knowledge in analysis of Defect Severity, Defect Priority, Defect tracking system and Defect Reporting.
• Reviewed the Requirements for testability, conducted walkthroughs with Analysts, Developers and other team members, and meeting with clients whenever needed for better understanding on customer experience
• Experienced in working with business analysts, development, Client groups in analyzing business specifications and in Working with other testers to resolve technical and end-user issues.
• Excellent understanding of documentation in testing environment.
• Good Self Starter and Team player and also have ability to work independently in time sensitive environment and ability to adapt and learn new things (Technologies) Quickly.
• Good organizational and communication skills, with the ability to express technical concepts verbally and in written

TECHNICAL SKILLS:

Operating Systems: MS DOS, Windows NT/2000/ME/XP/Vista, Unix and Linux

Programming Languages: C, JAVA, SQL, PL/SQL, CSS, HTML, DTML,SEO (Search Engine Optimization)

Office Software: MSOffice (Word 2010, Excel 2010,Power point)

Database Technologies: Oracle 9i/10g/11g, MS Access, MS SQL Server 2005, My SQL

Version Control Software: IBM Rational Clear Case, MS Visual Source Safe 6.0.

Defect Tracking Tool: Quality Center 10.0,Bugzilla, Test Director, Rational Clear Quest, Test link (Test management tool)

Automation Tool: Quick Test Pro (QTP)10.x/9.x/8.x

PROFESSIONAL EXPERIENCE:

Confidential, Wilmington, DE  

QA Analyst

Responsibilities:

• Analyzed business requirements and functional documents to create detailed test plans for impacted projects.
• Created test cases/scripts in Quality Center based Impact Matrix, functional specifications and/or process requirement.
• Used TSYS Card processing system to trigger credit cards, statements and validate the customer accounts.
• Worked in Agile environment and Waterfall for two different projects. Communicated with partner vendors for the Isis Application development and testing.
• Wrote E2E test case scenarios, test cases and test scripts in HP quality center.
• Wrote and Execute test scripts on assigned projects.
• Used in-house applications such as STAR and ACME for user acceptance testing.
• Performed extensive Internet Testing on one of the major partner (Hyatt) of the bank.
• Used the waterfall model and completed the tasks provided on time.
• Performed User acceptance testing, Regression testing and Production and UAT Validation.
• Coordinated with BA, Development teams in, Project manager and team members to ensure full coverage of testing and test result validation.
• Report, track and logged defects in Quality Center using linked defects from JIRA and Bugzilla.
• Analyzed results for trends and significant variations; made recommendations for improvement.
• Communicated regularly with project stakeholders and provide consistent follow up on the status of issues.

Environment : TYSYS, HP Quality Center, Bugzilla, Windows XP, MS office, Server Maintenance, Client Server, HTML/Java .

Confidential,Philadelphia, PA 

 QA Analyst

Responsibilities:

• Worked in Agile Scrum Environment-Maintained and updated test plans, test cases, test environment, and testing software through life cycle.
• Identified the high-risk points and the priorities of the web based application
• Prepared Weekly status report for the QA manager.
• Interacted in regular meetings with BA, PM, QA to review requirements and discuss Test Cases.
• Designed the Test Plan and created Functional Test Cases in Mercury Quality Center.
• Tested the installation of several builds of the application on different versions of the Windows OS.
• Performed extensive Manual testing of the application to verify functionality of the Business Rules Engine.
• Performed Automation and Regression Testing using QTP and analyzed reports.
• Carried out Smoke Testing of new builds prior to manual testing.
• Led the design, coordination and execution of User Acceptance Testing (UAT) with QA, BA and selected business users.
• Maintained and tracked UAT Bug Reports and coordinated with development team to ensure high priority bugs get fixed in a timely fashion.
• Validated testing software requirements and Set schedule estimates, timelines, milestones
• Tracked problems/bugs and fixes. Reported bugs, created and provided metrics on bugs, resolution turnaround and testing processes, including test cycle times.

Environment: Windows 2000, Windows XP,Java, Oracle 10g, HP Quality Center, MS Project, VISIO, MS Office, Quick Test Pro, Clear Quest.

Confidential, Jersey City, NJ 

QA Analyst

Responsibilities:

• Created Test plan and used it in conjunction with the test cases and test procedure which ensures the quality and reduces the risk of failure.
• Created Test Strategy for estimating the time required for testing and the entry and exit criteria for each test.
• Participated in team meeting, managed requirements into Mercury Quality Center, wrote test cases and selected test sets for different types of testing.
• Utilized Quick Test Professional to design, code, and maintain large data-driven scripts to perform new order processing and existing order modification.
• Developed Automation scripts using Quick Test Professional and integrated the script with master script.
• Defined UI checkpoints to check frames, complex tables, text boxes, buttons, radio buttons, lists, combo boxes, hypertext links, image links and images using Quick Test Professional.
• Parameterized the scripts to avoid code redundancy and hard coding of frequently changing values.
• Wrote SQL statements to extract data from tables and to verify the output Data of the reports.
• Actively participated in enhancement meetings to investigate software bugs and interacted with developers to resolve technical issues.
• Constant feedback was given to the development team and to the business analysts by conducting periodic meetings.

Environment: Quality Center, Rational Clear Quest,J2EE, Java, XML, Oracle, Windows XP, Quick Test Professional, Load runner.

Confidential, Bloomington, IL 

 QA Analyst

Responsibilities:

• Conducted all phases of testing from initial phase of the project.
• Testing the application with proper documentation, and raising tickets in Unfuddle (Web Project Management System).
• Closely communicated with the Off-Shore Team, while in the process of development.
• Prepared Test Cases and used the plug-in like New Relic to monitor the load time of each page and Performed Integration Testing and Functional Testing.
• Worked on the staging server to check all the features are functional before moving into production.
• Performed training sessions on the new product for people from other departments.
• Organized meetings and conducted functional testing on different User roles.
• Coordinated with different department and also organized work plans, status reports, and evaluation graphs and presented to committee members.
• Reported bugs to development team and making sure the bugs are fixed in timely basis.
• Performed data accuracy, data validation, and data integrity testing by querying the database using SQL Queries to check the data table on the Server.
• Conducted Integration, Functional, GUI, Regression, Smoke, Database Integrity and User-Acceptance (UAT) Testing.
• Tracked the defects and prepared status summary reports with details of executed, passed and failed test cases and reported defects through Quality Center.

Environment: QTP, Quality Center, Test Director, Java, load runner, Java script, Oracle8i, SQL, PL/SQL, .NET, Web Logic Server, Windows 95/NT

Confidential, Worcester, MA

QA Analyst

Responsibilities:

• Understanding and Analyzing the existing Hanover PMS Mainframes system.
• Designed and developed the Test plan, Test Scripts and test strategies and executed them.
• Participated in Business Development meetings, project meetings, release meetings and QA status meetings to understand User requirements.
• Used Quality Center as repository for maintaining test cases, execution and tracking the defects and developed Test scenarios and Test cases using Quality Center.
• Involved in User Interface, Functionality, Navigation, Volume, Load, Performance and Security testing, Beta Testing.
• Developed User defined functions to support automated scripts using QTP and Automated Test cases for the purpose of regression testing.
• Integration testing was done to ensure data processing, interface validity and proper communication among components of each application
• Prepared test data for positive and negative testing used in data driven testing for testing the application dynamically and performed Sanity testing for each new build.
• Performed Automation testing and Data Driven Tests to validate the same scenario with different test data by using Quick Test Professional.
• Used GUI, Bitmap and Text checkpoints in Quick Test Professional scripts for validations.

Environment: Test Director 8.0, Quality Center 8.2,Quick test pro.

Confidential, Columbus OH 

 QA Analyst

Responsibilities:

• Understood the existing Delphi application and the current business process.
• Analyzed the requirements for the new Web application.
• Reviewed the BRD and assisted the Business Analyst in getting the correct requirements.
• Participated in project meetings involving developers, BA and QA.
• Wrote Test Plan and Test Cases and Manually tested different aspects of application.
• Participated in End-End and Regression testing and status review meetings.
• Performed testing such as Negative testing, Positive testing, Spot testing.
• Performed database testing by verifying the data in database using SQL queries.
• Reported issues identified during testing using Test Director and participated in defect triage meetings.
• Reviewed the work done by the team before giving any sign off.

Environment: Oracle 8i, PL/SQL, VB6.0, Mainframe, Java, Test director, Windows.