SUMMARY

• Over 7 years of IT experience in Software Analysis, QA Testing in SAP ERP, Client/Server and Web based applications with Manual Testing and Automation Tools.
• Expertise in Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC) in accordance with Company Standards.
• Active participation in Software Development Life Cycle deliverables such as Requirements Analysis, reporting inconsistencies and identify any contradictions.
• Expertise in Test Plan and Test case preparation, Test case execution and Test reporting.
• Experience in preparing Defect Reports, Traceability Matrix, Test Matrices and generating Test Reports.
• Extensively involved in Walkthroughs, Review meetings and analyzing Requirement Specification, identifying Test Scenarios and Designing Test Cases.
• Performed various testing like System, Sanity testing, Functional testing, Black Box testing, Data driven testing, Web testing, Regression testing, User Acceptance testing and Automated testing
• Proficiency in Defect management, including Defect creation, modification, tracking, and reporting using Industry standard Tools like Test Director, Quality Center.
• Good knowledge of Load Testing like Load Runner and Performance Center.
• Proficient in Manual Testing, Automation Testing using Quick Test Pro and Backend Testing/ Data Validations using SQL queries on Oracle, SQL Server databases.
• Excellent knowledge of SCRUM, AGILE Methodologies and CMMI, ISO, Six Sigma Standards.
• Experience in working with various cross - functional teams, identifying the challenges ahead and analyzing possible solutions.
• Ability to work under time constraints, as an active team player as well as independently with the willingness to learn new concepts and accept responsibilities.
• Excellent Communication, Analytical and Technical skills, self-motivated with the ability to handle multiple tasks and provide quick results.
• Proven leadership skills working with different Business groups and mentoring new team members to help improve communication and overall product quality.

TECHNICAL SKILLS:

QA Testing Tools: Quality Center, Test Director, Quick Test Pro, Load Runner 10.0, Win Runner

Programming Languages: C, C#, JAVA, SQL, PL/SQL, HTML, XML, VBScript, JavaScript

Database: SQL Server, Oracle 10g/9i/8i, IDMS Mainframes, MS Access.

Database Programming: JDBC, SQL, PLSQL.

Web Design: J2EE, JSP, Servlets, Web Services, EJB, HTML, ASP, XML

Operating Systems : Windows Server 2003, Windows 95, 98, 2000, XP, NT, Window 7.

Data & Reporting tools: TOAD, SQL Analyzer, Microsoft Office Tools, Snag it, Crystal Reports.

ERP: SAP, Oracle ERP

WORK EXPERIENCE

Confidential, Neenah, WI

QA Analyst

Responsibilities:

• Involved extensively in Functional and Technical walkthroughs to gather SAP teams Business requirements and testing needs.
• As a Quality Analyst, was responsible for analyzing SAP Order Management and E-Commerce Teams business requirements and specifications in order to create, execute test plans and test cases to ensure full End-to-End testing.
• Involved in Planning, Execution, and Reporting of SAP ERP Manual tests and Automated tests using QTP as appropriate.
• Performed Functional, System and GUI Testing extensively.
• Performed Planning, Scheduling, and Reporting of tests using traceability matrix.
• Managed the Data and Documentation of Requirements and Test Cases and automated QTP and Load runner test scripts using Quality Center.
• Created and Executed Regression automated tests using QTP as appropriate.
• Worked closely with the load tester by providing test cases to develop load testing scripts and perform load testing.
• Validated third party data using Manual tests and coordinated User Acceptance Testing with the Users.
• Worked under tight schedules and short turnaround times with various cross functional teams to meet the deadlines.
• Involved in continuous improvement strategies in Test coverage and Test effectiveness.
• Experience in mentoring new QA team members on current application and business processes.

Environment: Quality Center, QTP, Manual Testing, Web Logic, DHTML, Java script, SAP.

Confidential, Belleville, IL

QA Analyst

Responsibilities:

• Worked closely with the Core Business Team to understand the User Requirements and developed detail Test Plans, Test Cases/ Test Strategy.
• Developed Test cases for Functional, Interface, System Testing and User Acceptance Testing
• Played a major role in the ERP Oracle Work & Asset Management (WAM) implementation to replace some of the Legacy applications.
• Performed extensive QA testing on the Oracle WAM applications to ensure all the user requirements were met and lead the User Training and User Acceptance Testing efforts.
• Performed Interface Testing with IDMS Mainframes as per the requirements.
• Assisted in coordinating the different phases of the project deliverables.
• Worked on testing Crystal Reports and system enhancements extensively after the implementation.
• Performed End to End Functional testing and Backend Data validations on the Oracle Data Tables using TOAD.
• Utilized Quality Center for reporting Defects and managed the entire Defect Life Cycle
• Developed the Test Matrix and traced the Test Cases back to the requirements to reflect the test progress.
• Coordinated with the User to perform User Acceptance Testing of the Application and involved in User Training Sessions.
• Conducted one on one hands-on Training sessions and developed detail Training manuals and User guides using Snag it tool to help the users understand and work independently.

Environment: Quality Center, Oracle Forms, Oracle DB, TOAD, SQL, Crystal Reports.

Confidential, Minneapolis, MN

QA Analyst

Responsibilities:

• Developed Test Strategy and Test Plans to ensure that test cases reflect user needs for the Functional, User Interface, Usability and Security requirements.
• Managed, Documented and controlled all the Test Cases, Test Scripts, Test results and tracked the Defects using Quality Center.
• Set up and staged Test Data for all testing purposes and validated the results to conform functionality to requirements.
• Followed AGILE methodology and worked closely with the SCRUM MASTER to accomplish all the Testing needs.
• Performed Mobile App testing for bill pay application on Iphone and Ipad.
• Developed automated Data driven tests, parameterized data using Quick Test Pro for repetitive test iterations to be performed in each Test cycle.
• Performed Backend Testing using the Mainframes, SQL to retrieve the data from the IDMS database and validate the Test Cases.
• Collaboratively worked with the Development team to discuss the design and testing aspects of the applications and for defect resolution.
• Involved in the documentation of the complete testing process

Environment: Quick Test Pro 9.0, Quality Center 9.0, Load Runner 9.0, HTML, Java, Web Sphere, Mainframes, IDMS, and SQL.

Confidential, Charlottesville, VA

QA Tester

Responsibilities:

• Analyzed Functional requirements Use cases and developed Test Plan, Test Cases for the Pay Table Tool, Pay Table Manager and Pay Table Terminals.
• Participated in Functional Walkthroughs and Reviews to validate the Application Design against the Test Cases.
• Performed extensive manual testing for Functionality, Integration and System Testing of the application.
• Performed Positive and Negative Testing by creating Test data which involved a lot of numbers and tedious calculations.
• Used SQL to query the Pay Table Database and to validate the correctness of all the data calculations.
• Collaboratively worked with the developers in solving bugs fixes and performed Regression testing.
• Coordinated with the User to perform User Acceptance Testing of the Application.
• Responsible for weekly status meetings showing progress and future testing efforts.

Environment: .Net Framework, C#, MS Office & Excel, SQL, Per Force.

Confidential, Richmond, VA

QA Analyst

Responsibilities:

• Analyzed System Design Specs for new enhancements and contributed to design the QA Test Strategy and develop Test Plan.
• Developed detailed manual Test Cases for Functionality Testing and Automated Scripts using QTP for Regression Testing.
• Performed extensive manual testing for Functionality, Integration and System Testing of the application.
• Performed Back end testing extensively using SQL queries and Performed Data Validation.
• Created regression test cases and test scripts for every new build.
• Performed Backend testing extensively executing SQL queries on SQL Analyzer to validate the application’s data in the Database.
• Used Quality Center for Test Planning, Test execution, Analyze test results and tracked defects.
• Interacting with the development and testing teams to improve overall quality of the Application.

Environment: .Net Framework, Test Director, Quality Center, QTP, SQL Server.

Confidential

Test Engineer

Responsibilities:

• Extensive involvement in Technical discussions to understand the scope of testing to collect the testing requirements.
• Created Test cases and Test scripts according to the business requirements.
• Created test cases for Order Broker Application which is used by Sales team to pull details of existing orders created by the customers via portal.
• Created test cases for Gedis Application which is used by online sales team to build and configure the order.
• Performed System testing, validated User Interface inconsistency for the application functionality.
• Performed Browser compatibility testing on various versions of Netscape, Internet Explorer and Firefox.
• Performed Web testing to test broken links and accessibility of the website for internal and external customers.
• Worked extensively on the enhancements of Order Broker Application and Gedis Application.
• Involved in Regression testing that includes both manual and automation testing activities.
• Worked Closely with Development Team to isolate, track and troubleshoot defects.

Environment: Java, JSP, HTML, Java Script, MS Office Tools, Test Director.