SUMMARY:

• 8 years of hands - on experience in software quality assurance, analysis, testing and troubleshooting on PC and embedded platforms.
• Experience in all phases of Software Development Life Cycle (SDLC).
• Software Testing Life Cycle (STLC), Bug life cycle.
• Experience in analyzing Business Requirement Specification (BRS) & System Requirement Specification (SRS).
• Develop test documentation such as Test Strategy, Test plans, Test suites, check lists.
• Proficient in development, execution and maintenance of Test Plans, Test Cases, Test Specifications, Test Scenarios and Traceability Matrix for manual and automated testing.
• Expertise in Manual Testing, Sanity, Integration, Web Based Application Testing, Functional, Regression, and System Testing, Usability, UAT, and End-to-End Testing.
• Experience in QTP Descriptive programming.
• Performed Manual Testing on Client environment and Web based Applications.
• Experience in analyzing the requirements from User Stories and Use Cases to develop test cases and test scenarios.
• Strong experience in functional testing, acceptance testing and system testing.
• Proficient in locating, reproducing, and reporting software defects while working closely with the development teams to resolve them.
• Participated in Requirement Analysis with the development team and the client.
• Extensive use of bug tracking tools like Quality Center, Test Track Pro, Jira, ClearQuest.
• Prepared status summary reports with details of executed, passed and failed test cases and Metrics Calculation.
• Experience working in Agile and waterfall model environment.
• Strong analytical and communication skills.
• Participated in test reviews (e.g. test case review) and signoff on test cases.
• Actively interacted with the development team in resolving Bugs identified from Testing.
• Good Track record of producing High quality results while under Pressure.
• Good analytical and problem solving skills. Able to quickly adapt to new environments and learn new technologies.
• Flexible in adapting to new technologies and willingness to learn and improve skills.

TECHNICAL SKILLS:

Testing Tools: Quick Test Pro (9.0, 9.2), Load Runner, JMeter, HP Quality Center, JIRA, ClearQuest, Test Track Pro, MS Visio, MS Project.

Application Server:  Tomcat

RDBMS: Embarcadero Rapid SQL 7.3, MS Access, Oracle 9i, PL/SQL, FoxPro

Scripting: JavaScript, VBScript

Languages/Tools: Knowledge of HTML, XML, XHTML, CSS, FrontPage, Java J2EE, JDBC, Swing and AWT, servlets, JSP, sockets, TCP/IP, JavaScript, Visual Basic 6, VB-Reports using Crystal reports, C,

Networking : Knowledge of NFS/CIFS, 6Sigma

OS: Windows 2000/2003/XP/Vista, Knowledge in UNIX

PROFESSIONAL EXPERIENCE:

Confidential, NH

QA Automation Engineer

• In a keyboard driven environment using QTP Descriptive Programming, I identified objects from web based banking interface and captured their html id and web class (such as button or edit field).
• We stored data and objects used for the scripts in Quality Center data tables.
• Using objects from Quality Center I wrote scripts for the banking application. E.g. for account funding page I used these captured objects to write script that would fetch data from QC data table for CD amount, Rate, APY, Funding source, Funding Status and Funding Date and would then proceed to next page.
• Added new functions in functional libraries. E.g. used select product function to select a type of CD account.
• Merged QTP scripts with other team members and developed scripts which covered different aspects of testing by putting various conditions.
• Wrote QTP scripts from manual test scripts.

Environment: Quality Center 10, QTP versions 11.5 and 12.0.

Confidential, Worcester, MA

QA Engineer

• Tested all swim-lane Diagrams for ‘AS-IS’ and ‘TO-BE- business process, detailing the solution approach for a new integrated environment being developed in house for Out-of-Pocket maximum project initiatives.
• Worked on complete overhaul of Explanation of Benefit (EOB) letters.
• Uploaded requirements into Quality Center and responsible for assigning the tasks and security settings in the Quality Center.
• Update Dashboard Weekly and get the daily, weekly and monthly status reports from the offshore and onsite team and Provide progress and status reports to the QA manager in one to one meetings.
• Written test cases and validate them against functional specifications.
• Worked with Legal/Compliancy and showed diligence while working with HIPAA and PHI protocol standards.
• Worked with providers to validate EDI transaction sets. This includes HIPAA 4010A1 to 5010 conversion, gap and impact and business rule validation for all 12 standard HIPAA 5010 transactions: 270/271, 276/277, 278/278, 820, 834, 835, 837 (IPD).
• Tested all types of SNIP Testing for HIPAA including integrity testing, requirement testing, balancing testing, situational testing, code set testing, and guide-specific testing.
• Include claims and enrollment testing as well as NPI and medical coding and ICD-9 EDI testing.
• Experience with EDI applications and X12 data formats.
• Comprehensive understanding of QNXT v4.8 Claims processing system.

Confidential

Role: Sr. Quality Analyst

Responsibilities: 

• Followed agile methodology for Software development Life cycle.
• Tested Claims, accounts payable, accounts receivable, cash receipts, general ledger, reporting, third party resource identification, drug rebate, prior authorization and provider.
• Involved in writing test plans, test scenarios and test cases and interacted with users for designing System and UAT Test Plans and Test Cases.
• Uploaded requirements into Quality Center and responsible for assigning the tasks and security settings in the Quality Center.
• Update Dashboard Weekly and get the daily, weekly and monthly status reports from the offshore and onsite team and Provide progress and status reports to the QA manager in one to one meetings.
• Participated in test plan and test scenario walkthroughs and also in the UAT Kickoff Meetings.
• Create risk assessment documents, Reviewed and approved Integration, Regression, Systems, and Backend testing results.
• Worked on enhancing Scripts using various checkpoints and parameterization to create the automated tests for QTP.
• Coordinated UAT with Business Users for all releases, production defects and application enhancements.
• Reviewed and approved load, stress, performance and volume test to ensure the application is able to handle production environment.
• Performed Functionality testing, Regression testing, Smoke Testing.
• Responsible for SQL quires for backend data validation and reports testing.
• Queried against the database Server using the front end tool Embarcadero Rapid SQL.
• Reported Bugs Using Quality Center.

Environment: Quality Center 10, QTP, Embarcadero Rapid SQL 7.3, SQL Server and MS Office.

Confidential - Frisco TX

QA Tester

Responsibilities:

• Used Quality Center for Requirements Documentation, Test Plan, Execution and Bug Tracking.
• Reviewed, Created and Executed test scripts.
• Performed data validation, field verification and data display.
• Performed Back end testing by writing SQL statements like Insert, Update, Join, Inner Joins, Outer joins and Self Joins, and used TOAD and SQL Developer
• Wrote Automated Test Script in QTP 10.5
• Performed Functional, Integration, System, validation, End to end testing and Regression Testing to maintain the quality of the application.
• Performed System testing for compatibility on cross browsers such as I.E9.0/8.0, Safari, Google chrome, Firefox etc.
• Defects were tracked, reviewed, analyzed and compared.
• Produced bug reports based on priority and severity of the problem.
• Participated in business requirements reviews and software system (application) designs for testability.
• Assisted business users in defining UAT test cases and plans.
• Coordinated very closely with the developers regarding functionalities and defects.
• Resolved technical issues pertaining to any hardware or software related problem.

Environment: QTP 10.5, Quality center, .Net, C#, ASP.Net, MS -Office, SQL Developer.

Confidential

Sr. QA Engineer

Responsibilities:

• Defects were tracked, reviewed, analyzed and compared.
• Co-ordinated and managed QA team
• Reviewed and assigned QA tasks to the QA team for better and faster output.
• Coordinating team to meet the QA timeline.
• Done automation of manual test cases using QTP.
• Done production support.
• Associated with development Team helping in bug issues and understanding of the project.
• Developed Test Plans, Test Cases Test Scripts, Test Scenarios, Test Data and Traceability Matrix
• Attended weakly team meetings with the project manager and the customer.
• Followed waterfall and Agile methodology for the project
• Provided leadership and mentorship to team members in order to make sure of consistent knowledge of the requirement and the solutions.
• Coordinated with the whole testing team to ensure total quality control on all deliverables

Environment: QTP 11.5, Windows XP/7, JMeter, JIRA, ClearQuest, Firebug

Confidential, CT

Sr. QA Analyst

Responsibilities:

• Writing test cases & test scripts for the application functionality.
• Performed all phases of end-to-end testing which includes User Acceptance testing, Functionality testing, Regression Testing, GUI testing, boundary testing, negative testing, system testing, testing and Smoke testing of the Application, its interfaces and Client-Server Utilities.
• Created and tested Scripts for the premium calculations and Claims limits and deductibles (Claims calculations).
• Created, Modified and debugged the Scripts.
• Tested the EDI 837 interfaces, Developed test cases and test scripts for all 835, 837 278, 276, 277, Institutional and Professional HIPPA Transactions
• Created test data for 5010 preferences for all the HIPAA real time & batch transactions.
• Created Test Scenarios and Matrices for various Claim transactions for various projects.
• Involved in testing Facets for Group Information, Enrolling Subscribers, adding members, Related Entities, Class/Plan definition and Premium Rate Tables.
• Designed and Performed Data Driven Tests for checking application functionality.
• Involved in Black Box Testing.
• Analyzed the results to compare expected and Actual results.
• Participated in bugs and enhancement review meetings, assigning the bugs and enhancement request to the developers and follow up. Tracked the issues, bugs in Quality Center, Bug tracking tool.
• Documented test cases, test results, test procedure.
• Involved in Database testing along with developers and coordinated with developers to solve the problems encountered in the application.
• Extensively used SQL/PLSQL to work on database for checking database integrity.
• Performed positive and negative testing of the application for identification of bugs.
• Involved in testing and reporting of errors of subsequent builds during the process of development and production.

Environment: HIPPA 5010, Edi 835, 837 278, 276, 277, Quality Center SQL, HTML, Java, UNIX, XML.

Confidential, Nashua, NH

Software Quality Engineer

Responsibilities:

• I identified and created new test cases for different versions of the product on multiple operating systems.
• For every new functionality and connector, I tested multiple database, fax and mail connectors - I found critical bugs that were crashing the system prior to a beta release helping improve its quality.
• I reported, tracked, verified and prioritized the bug assignments so that we are able to meet our delivery schedules.
• Apart from extensive manual testing, I created and ran automated test scripts using Quick Test Pro.
• I was always appreciated by developers for describing the problem with simplicity, providing sufficient details and for my ability to look for problems in a different way and reporting them accordingly .
• I mentored new team members and helped them get familiar with testing environment and got them up to speed with test cycle.

Confidential, NH

Software Quality Assurance

• I was responsible for testing the scanning functionality within ShareScan OP and my team lead commended me for testing the devices very quickly.
• I created and updated several test scripts for different devices and ran those scripts with multiple configurations.
• Scanning with multiple configurations on a device normally takes 2 days to complete.
• I was able to finish this   task in one day without compromising on quality of the results.
• I reported bugs and later verified fixes for them.
• The quality of my testing was evident in the fact that towards the end of the project, my team lead tested scanning on the devices.
• I was responsible for testing and was not able to find any flaws, commenting on the excellent QA effort.  
• Other responsibilities include installing and upgrading Windows and maintaining various servers.