SUMMARY 

• 22 years Software Quality Assurance testing and Business Analyst experience, and commercial software industries.
• Expertise includes systems, and standards testing.
• Worked with several models of SDLC including Waterfall, Agile and Unified Process Development.
• Mentored junior staff on several projects, and have been responsible for writing functional specifications for in - house and commercial financial applications and processing systems including Lotus 123 and CVS Prescription Fulfillment.
• Thorough knowledge of QA methodology and processes and have implemented standards at a variety of clients.
• Experienced in communicating with Business Users concerning application requests and enhancements and have served as liaison between Business Users and Development in translating these requests into technical specifications.
• Experienced in manual and automated testing procedures, writing and executing test plans, reporting problems, implementing version controls.
• Adaptable to projects using new systems and tools.

• SQL Query and Data Migration
• Software Quality Assurance Testing
• User Acceptance Testing
• End to End Testing Management
• Specification and Test Plan Writing
• Web browser compatablity testing
• Regression Testing
• Technical Writing - QA business process
• Telecommunication/Wireless
• Data Warehouse
• Network Administration, Testing & Support
• Health Eligibilty/Billing/Claims Processing
• Use Case
• Agile methodology
• Mutual Funds Accouting
• End to End Testing

PROFESSIONAL EXPERIENCE

Confidential

QA Lead, Watertown, MA 

• Gomez - for Website metrics and analytics
• WebLink Validator to test and validate all 120,000 page links
• Page Load testing - to measure time to load selected pages from release to release
• LoadRunner - test server load and average load times
• Google Analytics - track page usage
• Issues tracked on SharePoint

Confidential,

QA Lead, Watertown, MA 

• Ownership of all QA responsibilities
• Chaired weekly defect meetings with Business and Development
• Write and review UAT Test Scenarios with Business
• Provide training to Business user testers for applications to be tested
• Maintain repository in Quality Center of Test Cases and Defects
• Maintain and update suite of regression tests
• Weekly meetings with automation resource
• Weekly meetings with Business analyst to review current release

Confidential, Watertown, MA 

Project Manager

• Responsibilities include developing a Test Plan for End to End Testing of the product prior to release to the Production Environment, managing the testing team and implementing a methodology consistent with standard QA practices for conducting End to End Testing. End to End Testing consisted of a series of scenarios where a customer would be enrolled, billed and have claims processed.

Confidential, Lexington, MA 

Lead QA Engineer

• Fresenius is one of the largest providers of renal dialysis servicesin the United States.Responsible for leading QA projects for Information Services.
• Projects included verifying and processing claims, billing and clinical data in accountingsystems and reports.Most recent project involved implementation of Oracle Identity Manager company wide.As QA Lead, was responsible for Test Plan, Test Strategy, Test Cases, bug software 

Confidential, RI

Senior QA Engineer

• Medicare Part D claims processing and reporting.
• Verifying Rx Claims, Billings and Medicare Part D mandated reports
• IBM AS400 Mainframe.
• Test Plan creation, Test execution, Data validation.

Confidential

QA Engineer

• QA for Bio-time, fingerprint scan timeclock.
• Testing timeclock operation and integration with database using .NET, MSSQL.
• QA for content, navigation, of Java based information Webpage.

Confidential, Boston, MA

Lead QA Engineer

RESPONSIBILITIES:

• Reviewed Business Requirements of the application
• Interacted with Business Analysts to understand the requirements
• Developed and executed Test Cases for the application under test
• Reviewed QA test cases with Business Analysts
• Interacted with QA team during functional testing
• Attended team meetings with Development, QA and UAT
• Updated QA test cases on every build/release
• Responsibilities include writing and maintaining test plans, execute test cases and maintain software issues in TestTracker.
• Web Content management testing of Web site using Interwoven content management tool.
• Performance Testing
• Browser compatibility testing on most versions of IE, Netscape, Firefox.
• Testing included webpage’s in Weblogic

Confidential, Boston, MA 

Senior QA Analyst

• Trading Transaction IS Group at Wellington Management.
• Worked on the Corporate Actions Outsourcing Project responsible for testing and analyzing account positions for current and back-trading activity on a daily basis.
• Running and verifying results of SQL scripts using queries built on PL/SQL- Developer and maintaining archived records in UNIX.
• Used Test Director to track issues.

Confidential, Boston, MA 

Lead QA Engineer

• Managed the QA effort for new versions of the companies WEB site, Pri-Med designed for medical practitioners and to promote Physicians Conferences nationwide.
• Responsibilities include writing and maintaining test plans, execute test cases and maintain software issues in TestTracker.

Confidential, MA

Senior QA Engineer

• Worked on upgrades and changes to On-line Insurance Claim system.
• Responsibilities included writing and executing Test Plans, reporting and verifying software problems.
• Environment consisted of client/webserver processing as well as updating data on mainframe.

Confidential  

Senior QA Consultant

• Writing test plans for trading accounting system. Modifying Unix test scripts, testing and reporting software problems.

Confidential, Boston, MA 

Senior QA consultant

• Lead Test Engineer for Mutual fund trading project for Dublin office using Access.
• Responsible for writing Test Plan, Test Cases, informing project management of testing progress.

Confidential, MA

Sr QA Engineer

• Writing, executing, updating test plans.
• Reporting and verifying defects of new verison of Horizon Manger, a Client-Server database application for field engineers.
• Tools used included Rational ClearQuest, and Clarify.

Confidential Boston, MA

Sr QA Engineer

• Responsibilities included testing and verifying changes and fixes to Fidelity customer web pages.
• Writing and executing test scenarios base upon Business Requirements.

Confidential, Springfield, MA

Sr QA Engineer

• Responsibilities included writing and executing test plans, reporting and verifying software problems for Mutual Fund Client Processing System.
• Testing included front end manual and automated using Winrunner.
• Backend testing included using SQL queries and data retrieval for Sybase database. Used Test Director to track issues and execute scripts.

Confidential, NH

Sr QA Engineer

• Responsibilities include writing and executing test plans, reporting and verifying software problems for Web based Trade Processing system. Test cases written and maintained in Mercury test suite.
• Used Test Director to track issues and execute scripts.
• Platforms tested included Windows Versions NT5 NT6, ME, 98se Professional 2000 and different versions of Netscape and Microsoft IE.

Confidential, MA

Sr QA Engineer

• Quality Assurance Testing for Client/Server application involving real-time police reporting system.
• Responsibilities included writing, executing manual and automated tests using Rational Robot, reporting and verifying software problems and fixes.
• Testing including Web GUI testing for Windows and Java compliance and verifying XML files on desktop, laptop and Palm OS.

Confidential,  RI

Sr. QA Analyst

• Major role was as QA System Test. Fidelity Development Cycle at FIIS required QA phases System, UAT and Certification.
• System test cycle required QA Analyst to read documentation from the Business Agent requirements doc, Design Specifications from MIS development, as well as meeting with the Business Owner and developer in order clarify any ambiguities in the documentation.
• QA analyst then wrote a System Test Plan that included delineation of the requirements, how the code would be implemented, individual test cases and verification methodology, and risk analysis.
• The platform was Sun Systems, Oracle 8i, Unixware v7.
• My testing tools used SQL queries based on the SQL code submitted by MIS. Testing tools included, Exceed Toad and ViewShark.

Confidential

Sr QA Analyst,  Cambridge 

• QA Circuit Order system, on Oracle v7 database. Testing cycle consisted of receiving specification and algorithms from development for development of accounting reports based on voice/data leased circuit lines usage.
• Writing test plan based on the specification and algorithms and detailed test cases using specific data base lined in the test data base. Verification was by SQL queries.

Test Team Lead, Needham

• Lead Test for new B2B WEB wholesale catalog Internet application for the European market.
• Duties included developing a software tracking database on Access as a template for the Company.
• Communicating with the test team the schedule of development code to be delivered, writing test plans executing test plans and reporting and tracking software problems through to solution.
• Platform was Oracle 7 database and web server. Testing was on front end GUI, Windows NT 4.0 Netscape and Explorer browses.
• Data was tracked from date entry on workstation through to the database using our own schemes and verifying with queers and direct table viewing using Toad.

Test Architect

• Test Architect for Y2K compliance on one of the mainframe platforms and Co- Test Architect for new version of CVS Pharmacy Prescription Processing Workflow.
• Duties included participation in project meetings, giving feedback from a QA prospective on Project specifications submitted, writing Test Plans and Test Cases for Pharmacy Workflow included 650 test cases, scheduling and managing a test team of up to 10 certified pharmacist/testers.
• Managing the test environment, communication with Project Management and development on test progress and issues, resolving environment and code issues, and certifying test results.
• Monitoring roll-out to the CVS Pharmacy universe.
• Testing included XML Middleware messaging.

QA Lead test 

• GUI testing Web based Java application, writing/executing test plans, designing/implementing test strategy for an insurance risk ratio database.
• Advised management on testing resources needed to complete project.

QA Project Manager

• Responsible for approving functional specifications, GUI testing, writing test plan, overall testing and maintaining software problem log.
• Platform included Oracle database.
• In charge of Telecommunication testing with Workstation and GUI for Compaq 4000 Manager, Rack Modem management System.
• Tested under Windows 95 and NT 4.0 platforms and TCP/IP. Also Year 2000 Compliance.
• Project Leader and Quality Assurance Testing for MAXXESS real-time financial market data system.
• Responsible for the implementation of Quality Assurance for the Workstation component of the system.
• Duties included GUI testing writing and tested automated scripts, manual testing, verifying and reporting bugs, Documenting the QA business process.
• Compiling and building periodic release versions of the system software.
• Platforms used were Windows Versions 95, NT and 3.1 using TCP/IP Network protocol, Unix and Oracle database.
• Project Leader and Quality Assurance Testing for PCMCIA software.
• Responsibilities included leading a team of QA testers testing versions of PC Card enabling software on multiple platforms.
• Testing included, Lan cards Ethernet,Token Ring, Modem & memory cards.
• Also wrote test plans and wrote a new bug database for SystemSoft using Microsoft Access.
• Telecommunication Quality Assurance Testing for High Speed Rack/Modem System used by US Sprint for America-On-Line.
• Responsibilities included executing test scripts, documenting bugs and verifying fixes. Tools included, Unix/Crosstalk shell scripts.
• Quality Assurance Testing for Currency Trading and multiple currency check writing software.
• Windows and DOS based applications.
• Responsibilities included writing and executing test scripts, documenting bugs and verifying fixes. Platform testing included PC 486 front end application in Windows 3.1 with communication via modem and direct line connect to Chase Cash management Mainframe using JCL.
• Applications written Visual Basic, C++, Gupta.
• Automated tools utilized including SQA Robot.

Confidential, Boston

Software Quality

• Assurance testing for Dreyfus Mutual Funds account statements.
• Responsibilities included writing and executing test scripts, reporting software problems, coordinating testing evaluations.
• Testing environment was IBM mainframe using CICS and JCL.

Confidential, Boston

Software Quality Assurance 

• Testing for On-Line Security Trade Processing System ILN- Investors Liquidity Network.
• Responsibilities included writing and executing test scripts, creating bug database with Microsoft Access 2.0 reporting software problems, maintaining the Software Incidents Database.
• System components and environments tested were: Windows 3.1, Novell 3.11, IBM DOS 5.0, Dynacomm & SmartTerm Communications Software, Excel 2.0 Macro Command Language, and Tymnet.
• Software quality assurance testing for integrated accounting system for direct market companies based on the DEC VAX using the 4GL Cognos.
• Duties included executing test plans, finding, verifying, and reporting bugs.

Confidential

Quality Assurance Engineer 

• Participated in the design verification and testing of the following products, 1-2-3 Versions 2.3, 2.4, 3.1
• and Windows compatibility testing.
• Responsibilities included the editing of functional specifications, writing and executing test suites, finding, reporting and verifying functional anomalies bugs in pre-release builds.
• Network Administrator for the group using Novell for 100 nodes and the Database Administrator for Notes responsible for installing, training and maintaining Notes on the Novell server. Documenting the QA business process.
• Product testing for the following products, Magellan, 1-2-3 Ver. 2.2.
• Responsibilities included executing test suites, finding, reporting, verifying bugs for single workstations and network configurations.