Quality Assurance Lead Resume

SUMMARY

Experienced IT professional with over twelve years working experience as a Quality Assurance Analyst.
My strengths include: Web, Windows, Mobile, Tablet, Portal and 3rd Party software testing platforms
within a ful - lifecycle SDLC environment. Experienced in black box testing, white box testing, smoke
testing, Agile and Waterfal software development cycles, functional, integration and regression testing.

TECHNICAL SKILLS

Project Web Access,Visual Studio TFS 2012,SharepointIBM WebSphere,Oracle 10g,SQL Server 2000/05/08,MS SQL Database Management Systems,SQL7.0, SQL6.5, MSDE and Citrix platforms,DFAS CMIS,DFAS PWA Project Server,.Net2.0, HTML, XML, Java, C/C++/Visual C++,VB, VB.Net, Visual Studio, Visual Studio.Net,Magento Enterprise Edition,PocDevTools,Atlassian JIRA,ZEPHYR for JIRA,Sitecore, Axure, Wordpress,Diffnow, Litmus,Quality Center,Compuware QA Center,Selenium IDE,Ghost, VMWare, VirtualBox,UltraEdit, UltraCompare,TOAD for Oracle 10.6 with FTP,FogBugz, Bugshooting, SnagIt,BOX, Docs,Access and Power Builder,Office Products

PROFESSIONAL EXPERIENCE

Confidential

Quality Assurance Lead

Leveraged Magento Enterprise in testing of B2B, B2b and B2C eCommerce solutions for clients
Utilized PocDevTools (a GUI for server and GIT commands) to pull latest developer builds for
Developed and executed detailed test cases through for JIRA for browser, mobile
Reported detailed defect information for project teams through JIRA issue and project tracking
Coordinated the efforts of multiple test analysts in varied projects during development test cycles
Maintained daily priorities for varied project testing needs
Identified issues with and assisted in improving overall software development process

Confidential

Senior Associate, Quality Assurance & Technology

Utilize VMWare, VPN, Diffnow and Litmus for testing and verifying the functionality and quality of
Content entry through Sitecore, Axure, Sharepoint and Wordpress for site mockups
Develop and execute detailed test scripts for browser, mobile, tablet device testing, driving re-
Coordinate the efforts of test engineers within key accounts towards completion of test plan
Hold junior test engineers accountable for effective and efficient development of test scripts and
Identify defects, assess root cause(s) and prepare detailed information for project team through
Develop test case modeling and execution techniques across various platforms

Confidential

Test Analyst

Formulating test strategies for testing through analysis of system and/or software requirements
Developing and maintaining manual/automated test plans and detailed test cases that are
Executing manual and automated test scripts as designed
Identifying, reporting and tracking errors and inconsistencies in the functionality and usability
Published Software Test Reports to appropriate parties documenting test results

Confidential

Quality Assurance Engineer

Performing rigorous testing of web based digital benefits product encompassing Employee,
Extensively testing all carrier forms to ensure accurate mapping of personal and medical data
Setting improvement standards for both product release and forms mapping processes
Use of Microsoft SQL Server Management Studio Express SQL queries and system automated
error notifications to pinpoint anomalies
Utilized VMWare and Selenium IDE to test al supported browsers
Col aborated with Developers, Technical Support and management to clarify business
Identified defects, assess root cause(s) and prepare detailed information for developers through

Confidential

Senior Quality Assurance Analyst

Leading team of testers in the development and execution of detailed test plans/scripts.
Supporting Manufacturing with Quality Control functions by performing routine inspections
Overseeing Quality Department workflow and streamline processes for improved productivity
Intermediary between Development and QA/RA management to set and maintain daily priorities
Administration, tracking and in depth trending analysis of product complaint records and returned
Developing Service Department process improvements regarding root cause diagnosis of product

Confidential

Software Quality Assurance Engineer

Created and performed intensive regression testing procedures in SQL, MSDE and Citrix
Tested all product changes from development group, providing immediate feedback
Database creation and user security set up through SQL query

Confidential

Quality Assurance Analyst

Created detailed module test scripts, database creation and user security set up
Utilized Ghost software tool to test clean installations
Used regression testing procedures to provide feedback to the development group
Team leader for Epicor (Platinum) integration

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