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Principal Quality Assurance Engineer Resume

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Framingham, MA

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SUMMARY

  • Led a major team effort in launching a brand - new Staples International website from the ground up in Canada, UK, and Germany.
  • Coordinated testing activities for all International Staples projects on all stages of Software Development Life Cycle: participated in reviews to define testability for requirements, systems integration, release acceptance test, functional testing, and User Acceptance testing.
  • Designed an automation framework for major Staples applications using SilkTest automation.
  • A highly effective Technology and Quality Assurance Leader, with 18 + years of experience and an outstanding record of delivering critical projects within aggressive timeframes.
  • Success is achieved through a proven ability to direct and improve quality programs, reduce defects, and improve overall efficiency and productivity.

SKILLS

  • Project leadership throughout all QA and Dev phases
  • Management and execution of APIs and Service - oriented test automation
  • Manage implementation of Automation framework
  • Extensive knowledge of QM Methodology, Agile, and SDLC processes
  • Manage, train, and motivate effective cross functional teams
  • Parasoft SOATest, SILK test, TALEND, Zeenyx automation tools, JIRA, Confluence, MS Office

PROFESSIONAL EXPERIENCE

Confidential,Framingham, MA

Principal Quality Assurance Engineer

  • Managed day-to-day activities of offshore/onsite teams conducting automation testing of various Enterprise, Web Services, and Mobile API across different Staples Business divisions.
  • Led and managed a team of 20 engineers working  on the largest customer-impacting project that helped to improve the customer experience in Staples’ largest business units - Quill, Staples Business Advantage, and Staples.com.
  • Collaborated with Development SCRUM teams to design and develop effective automation solutions, troubleshoot issues and resolve bugs.
  • Provided cost estimates and LOE for assigned projects.
  • Collaborated with senior management teams throughout Staples to provide a clear vision, and facilitated the execution of a results-driven Quality Management Process focused on customer satisfaction, continuous improvement, employee development, and business growth.
  • Managed onshore and offshore Engineering teams to successfully release high impact projects.
  • Discovered new and improved testing methods, processes, tools, and systems.
  • Built a high-performance team by hiring, training, and mentoring engineers globally.
  • Managed multiple Test/UAT environments and coordinated release schedules.
  • Actively participated in the product requirements and use case review meetings for Staples Identity Access Manager project.
  • Initiated research and implementation of the data validating tool (Talend) which led to a decrease in test creation and execution as well as cost savings on training and Silk licensing.
  • Led testing for the Staples Identity Access Manager project which provided an important step towards delivering a standard mechanism to provision all North American associates and contractors into the Staples network.
  • Established new test methodology in the SBD OMS area.
  • Collaborated with project management and development teams to resolve issues during multiple testing cycles.
  • Managed the SBD OMS regression test suite and automation. Worked with multiple DB to extract test data using SQL queries.
  • Provided technical leadership and mentoring to team members including offshore QA.
  • Led a major team effort in launching a brand-new Staples International website from the ground up in Canada, UK, and Germany.
  • Coordinated testing activities for all International Staples projects on all stages of Software Development Life Cycle: participated in reviews to define testability for requirements, systems integration, release acceptance test, functional testing, and User Acceptance testing.
  • Designed an automation framework for major Staples applications using SilkTest automation.

Confidential, Brookline, MA

Quality Assurance Engineer

  • Performed manual and automated testing for Comparison Shop Web Application.
  • Utilized the SQA SiteCheck to perform automated testing.

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