EXPERIENCE SUMMARY:

• QA Analyst with over 19 years’ experience testing on the desktop, web and mobile devices.
• Proficient in developing and executing test plans and detailed test cases from business requirements and other documentation.
• Ability to partner with project managers, business analysts and developers to ensure the software delivered meets high quality standards and is within the time lines established. Worked with on & off - shore teams to project completion with attention to quality, detail and efficiency.
• Skilled in creating data driven automated coded UI tests using Visual Studio, C# and Team Foundation Server.
• Extensive testing of applications in both Agile and waterfall environments. Participated in daily scrum meetings to discuss project progress.
• Created VBScripts to automate routine tasks and tests.
• Logged, tracked, and verified resolution of software and specification defects.
• Documented and communicated all phases of the QA process, this includes training documentation. Maintained documentation in version control.
• Verifies data using SQL Server on the back end
• Performs security testing
• Excellent problem solving and multi-tasking skills.

TECHNOLOGY & TESTING PROFICIENCIES:

Tools: Visual Studio 2015, Visual Studio 2012, Visual Studio 2010, TortiseSVN (versioning software), TFS

Testing: Automation (CodedUI), Manual, Functional, Regression, Web, GUI, Stress, Load, Integration/System, Mobile, Security, REST (Postman)

Bug tracking: HP Quality Center, Star Team, JIRA, TFS

Languages: C#, Visual Basic (VB), HTML

Scripting: VBScript, Transact SQL (T-SQL)

Database: Microsoft SQL 2014, Microsoft SQL 2008 R2, Microsoft SQL 2008

Office: Microsoft Office (Word, Excel, PowerPoint), Open Office

Virtualization: VMWare, Virtual PC

Other: Microsoft CRM 2011, Click Dimensions, DNN, GoToMeeting, SharePoint 2010, Fiddler4, Stripe (service), Plaid (service)

PROFESSIONAL EXPERIENCE:

Confidential

Automation Engineer

Responsibilities:

• Automated manual tests using Visual Studio 2015, CodedUI and C#
• Extended the existing automation framework using C#
• Evaluated test cases to verify that they are good candidates for automation and analyzed for ROI
• Performed gap analysis on manual test cases to ensure completeness

Confidential

Senior Quality Engineer

• Develops and executes manual and automated test scripts for the financial side of the business
• Performs security testing using both manual methods and tools such as Fiddler4
• Creates and executes REST testing using Postman
• Created and executed tests against both Plaid and Stripe financial services.
• Contributed to the creation of mock services in order to test services
• Collaborate with team members using an agile development process

Confidential

QA Analyst

• Created and executed functional, integration and regression testing of client’ internal CRM solutions and web applications.
• Responsible for interacting with clients on a daily basis in order to gather and document requirements and resolve issues.
• Coordinated and led onsite and remote training for clients.
• Performed web base testing in different browsers such as Internet Explorer (IE), Firefox and Chrome.
• Designed and developed CRM 2011 solutions and workflows.
• Responsible for deploying new features, software updates and CRM solutions to multiple environments.
• Worked with development to integrate client applications into third party payment sites such as PayPal.
• Setup and debugged projects in both Visual Studio 2012 and Visual Studio 2010.
• Attended daily SCRUM meetings using GoToMeeting to discuss project progress.
• Built out clients’ Chinese, French, and German web pages. SQL 2010 was used in the back-end.
• Deployed and tested new and existing Windows services in multiple environments.
• Built out SQL and CRM VM servers.

Confidential

QA Analyst

• Functional and regression testing of client website content, graphics, flash and embedded video.
• Tested web page HTML, and CSS components against design specifications using both Internet Explorer 9 Developer Tools and Firefox Firebug.
• Validated content, pagination, data input, and user experience on mobile devices such as iPad, iPhone and Android Smart phones.
• Entered and verified bugs in JIRA.

Confidential

QA Analyst

• Developed and executed functional and regression tests based on business requirements and system requirement specifications.
• Partnered with the project managers, business analysts and developers to ensure delivered software met high quality standards and was within the time lines established.
• Coordinated user acceptance testing (UAT).
• Reported and managed defects.
• Verified web application data using Microsoft SQL Server 2010.
• QA of generated financial reports based on a set of rules. Ensured that the correct rules fired for the type of report being generated.
• Assisted technical writer in creating release notes and help documentation.
• Worked with the production team to resolve application issues.

Confidential

QA Analyst

• Interacted with management and developers during all phases of the project life cycle.
• Attended review meetings with developers to better understand the business requirements and functional specifications.
• Performed smoke testing after every deployment to make sure the application delivered is testable.
• Planned, reviewed and executed the test scripts for functionality, regression and user acceptance testing (UAT) of financial applications.
• Performed negative and positive testing for web applications.
• Documented processes to better improve the QA process.
• Managed and coordinated all testing activities to meet release deadlines.
• Created CodedUI data driven automated tests using Visual Studio 2010 and C#.
• Created user stories in Team Foundation server.
• Logged, tracked, and verifying resolution of software defects.
• Documented and educated managers and business analysts on various aspects of the QA processes at key points.
• Created defects outlining step by step procedures on how to reproduce.
• Participated in daily scrum meetings to review progress and discuss testing strategies.
• Extensive testing on web applications.
• Researched and presented the details for setting up a virtual lab environment.
• Experience using Team Foundation Server and Microsoft Test Manager to maintain test cases.
• Experience working with remote team members on multiple projects.

Confidential

Software Test Engineer

• Created and executed functional and regression tests based on business requirements and system requirement specifications.
• Performed smoke testing after every deployment to make sure the application delivered is testable. Communicated with developers to get testable builds.
• Worked with other QA engineers to load and stress test systems. Recorded and reported results to management.
• Reported bugs to developers in HP Quality Center for timely resolution.
• Led and performed security testing of the Microsoft monthly patches.
• Responsible for analyzing testing results and isolating problems.
• Created custom VBScripts to verify that certain servers and services were running and it also generated dynamic status reports.
• Create/backup/restore databases using SQL and/or Red Gate Lightspeed.
• Created and updated test data for functional testing needs utilizing Microsoft SQL Server Management Studio.
• Defined the specifications for various virtual machines ranging from Windows 2000 to Windows 7 including various versions of Internet Explorer and Firefox.