SUMMARY

• Proven track record of assessing, managing, and delivering large - scale, complex, and time-sensitive projects that achieve client schedule and resource requirements.
• Software Testing architect skilled in business scenario performance test applications development and agile coaching across complex, distributed architecture environments with global client teams.
• Leverage strong communication and problem-solving skills to partner with non-technical audiences in delivering full-scale IT solutions.
• Diverse experience across multiple industries, including oil and gas, financial, waste recycling, utility, automotive ERP, healthcare, and Hospitality E. Commerce.

TECHNICAL SKILLSSoftware Apps.: SAP 4.6C | SAP add on ISU-CCS | SAP FI/CO | SAP BW 3.0 | HP RGS 7.2 | IBM File Net HP QuickTest Pro 11.0 and HP UFT 14 with Web & SAP add-ins | HP ALM 11.52, ALM Perf. Center 12.05 & QC 11 | QMetry |Willy Introscope | DynaTrace Monitoring tool | SOAP UI tool | DecisionSpace10ep

Network OS:  Novell | Windows 7 & 10 | Windows 2008 Servers/Client | Linux 6.4

Languages:  Java using Eclipse | ABAP/4 | SQLPlus & PL/SQL | TSL | Visual Basic | C++ | XML | HTML | Web Services

Databases:  Oracle 11g, version 11.2.04 | MS SQL Server | MS Access | OpenWorks 10.3 (Seismic database)PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Senior QA Director

• Guided and coached agile best practices from product planning, backlog grooming, daily scrum meeting, sprint planning, sprint review, and retrospective.
• Developed QA staff through coaching, mentoring and developed a training program for QA resources and additional stakeholders.
• Built strong vendor relationships with application service providers and tool vendors ensuring optimal price

Technical Advisor QA Manager

• Increased client performance workflows 70% by collaborating with Product Manager and leading offshore teams to provide performance metrics used to increase stability of multiple product releases.
• Provided weekly performance testing analysis and reported potential performance show-stopper defects to development team by managing sprint planning, scrum meetings, sprint review with onshore and offshore resources.
• Enhanced efficiency 25% for projects across product lines by leading performance testing resources on performance scripting automation development.
• Managed 7 vendors on Proof of Concept tool testing and optimized testing and resources by aligning tools/hardware with performance testing application requirements.
• Planned performance testing strategies in partnership with Software Architect, reducing cost 40% on next generation of Cloud software platform utilizing open source tools.
• Prevented 15% overcharge discrepancies by validating and approving monthly offshore contractors’ work hours and project resources budget.

Quality Assurance Specialist QA Supervisor

• Designed and conducted ongoing web services protocol performance testing scenarios for document imaging platform, providing analysis reports to development team used to identify potential performance show-stopper defects.
• Improved application quality and ensured project completion by instructing Accenture performance team to collect 15% more SLAs.

Senior Consulting Systems/Software Quality Assurance

• Reduced costs 33% by assembling and managing complex organization consisting of onshore, offshore, and near shore consulting resources. Directly involved with organization’s structure, hiring, and annual appraisals.

Technical Architect 

• Participated in tool selection and development of processes, strategically aligning performance engineer function. Realized 14% cost savings by maintaining license keys and protocol information for HP LoadRunner tool.
• Conceptualized and produced performance testing automation artifacts (scripts, scenarios, processes) from simple to complex testing scenarios through HP LoadRunner tool. Resulted in completion of 98% of projects’ annual scenarios.
• Engineered quantitative risk analysis tool, determining projects’ necessity for performance testing. Resulted in alignment of resource budgeting with performance projects cost and software performance risk mitigation for production-ready applications.
• Accomplished 95% of strategic IT goals through supervision of capacity performance validation (CPV) team.
• Achieved 98% project success and improved enterprise applications/systems performance by planning 24 annual enterprise performance projects which included requirements gathering phase, performance test resource planning, performance testing, and analysis summary for project teams.

IT Specialist 

• Directed automated user acceptance testing (UAT) strategy, achieving compliance with core SAP ISU-CCS environment developed via HP QuickTest Professional 8.2 tool.
• Decreased turnaround time from 40 hours to 8 hours by architecting automated end-to-end user acceptance rate testing scripts via HP QTP.

IT Senior Analyst

• Enhanced customer responsiveness of Accenture offshore team 96% by managing operations for offshoring transition process between Reliant requestors and Accenture offshore automation team.