SUMMARY

• Experienced in all aspects of the Software Development Life Cycle (SDLC), system testing techniques and methodologies.
• Quality assurance experience includes Telecommunications, Sales Compensation, Network Security, Timeclock, POS.
• Experienced in manual and some automated testing using Black Box Testing and Automation Tools respectively.
• Skilled in developing Test Plans and Test Cases using business requirements and design documents while specifying Testing Overview, Approach, Strategy,Scope and Roles.
• Knowledgeable in Test Script Language, creating data driven tests, error handling and debugging.
• Extensively used Quality Center for requirements tracking, defect tracking, results, status reporting and activities of Quality Assurance life cycle.
• Working knowledge of designing and implementation of all QA test strategy plans for client/server and Web applications with Rational XDE Tester
• Ability to work well in fast paced, dynamic team environment, strong verbal and written communication skills.
• Ability to prioritize tasks well and work on multiple test projects at the same time.
• Excellent organizational and interpersonal skills.
• Quick learner, Self-motivated, Excellent analytical skills, and team player.

SKILL SET

Testing Tools: Confidential Quality Center, IBM Rational Functional Tester 7.0, Trac 0.10.2, JIRA, Bugzilla, Redmine, OSGi TCK

Scripting Languages: SOAP UI, JSON, Python, Shell Script and Java Script

Web Applications: HTML, DHTML, XML

Operating Systems: Android, iOS, MS-DOS, UNIX, Red Hat Linux 4.x and 5.x, Solaris 10, AIX 5.x, Windows

Web Servers: Java Web Server, Apache Server, Eclipse, WebSphere. JReport Designer

Protocols: TCP/IP, HTTP and HTTPS

Database: SQL Server 2000,Oracle 9i & 10g, MySQL 4, DB2 9.1, MS Access 2003, (OLAP & OLTP)

Database Tools: SQL Developer, SQL, Toad, SQuirreL

Version Managers: CVS, Clear Case. Clear Quest, Rational Requsite Pro

Other: Blackbox testing, some whitebox testing

EXPERIENCE

QA Engineer

• Created test plans, test cases and data for State of Georgia benefits software Verified/updated data in Oracle DB via SQL queries and updates Tested WebServices using SOAP UI; Logged errors in Rational bug tracking tool Identified best test cases for team to automate.

QA Engineer

• Performed Sanity/Regression/New Feature testing on Native iOS/Android tablet application and server
• Responsible for server software installs/updates/smoke tests/Environment Readiness testing Utilized UNIX/Linux (incl. handling files for installation and testing), SOAP UI and JSON commands to test system functions
• Developed test cases for server and tablet application testing in Ethernet environment Logged and verified errors in Redmine/Jira/QA Complete/ Confidential Quality Center Agile/Waterfall Environment

QA Engineer

• Tested frameworks and applications; included running OSGi TCK Tested connectivity from CPE/home routers to mgmt server
• Developed and executed test cases for server, middleware & GUI, CPE, home router and peripheral testing Tested and edited Python and SOAP UI scripts Load testing and back-end testing using SQL queries/UNiX Performed functional and verification testing
• Used flat-files for testing - XML,CSV, fixed format Tested TCP/IP connectivity Tested and performed demos of Eclipse based SDK for application development teams Oracle environment; Confidential Quality Center used for requirement mgmt, test creation, execution & bug tracking Agile/Waterfall Environment

Acceptance and Regression Tester

• Acceptance and regression tested Point of Sale (POS) transaction processing software Tested Java GUI customer entry and monitoring system Testing included back-end SQL queries on Oracle database to verify precise processing of monetary and non-monetary transactions.
• Used flat-files for testing CSV, fixed format Translated design documents and business requirements into executable test cases
• Tracked defect and errors on Quality Center Worked with developers in error corections.

QA Engineer

• Created test plans, test cases and data for overseas QA teams to test client/server based system Worked with overseas teams to clarify plans, documentation, work expectations and planning Worked with SMEs refining test plans and test cases
• Performed smoke/functional testing using Rational automated test tools Identified best test cases for team to automate.

QA Engineer

• QA Tester for TSOM network security software. Testing included JAVA based GUI verification, back-end testing using SQL queries/UNiX; testing of conglomerated security data streams from third party security monitoring tools.
• Tested security tool functionality and reporting tools. Ensured product installations, product upgrades and server/software configurations met customer specifications prior to release.
• Tested internationalized version of software tool Tested versions in three languages and multiple time zones.
• Performed multiple levels of testing: Regression, System, Performance and Load testing.
• Created test plans, test cases and data; Tracked defects and errors; Analyzed results.
• Performed smoke testing using Rational automated test tools Problem-solved with support team on critical user issues.
• Translated design documents and business requirements into executable test cases.
• Reported weekly status for QA team progress on test case writing and case execution.

Team Lead/ Tester

• -Peformed Product and Regression Testing and verified data streams in UNIX.
• Created testing plans, test cases and data; Tracked defects and errors; Analyzed results.
• Worked with developers in error/design corrections. Devised team workplan; directed team in daily responsibilities.
• Directed UAT sessions with users.

Testing Team Lead for System/Regression testing 

• Created testing plans, test cases and data Analyzed results; Directed developers in error/design corrections.
• Tested data streams and back-end using SQL queries/UNiX Tested web-based order-entry system (VB and JAVA based) and web-based applications developed and ran User Acceptance Tests.
• Used flat-files for testing CSV, fixed format Design Quality Assurance model and analysis including testing tools and metrics.
• Practices resulted in 30% improvement in error detection, 60% reduction in testing time.
• Corrected data quality issues at the source, changed data entry procedures, business rules, and data transfer procedures to eliminate specific data quality issues from re-occurring.
• Developed specifications and initial architecture of software fixes and enhancements.

Software Quality Assurance Engineer

Responsibilities:

• Implemented Software Engineering Institute development standards (CMM) for teams to increase efficiency shorter development times decreased costs by 15%.
• Audited software product/processes for compliance with Software Engineering Institute requirements Final reports for upper management review of operations.
• Created metrics from quantitative data collected on quality initiative (data includes response times, on-time delivery, number of errors and changes) Compile and distribute to all levels of management in statistical and graphical reports for analysis of process improvement, operating efficiency and status of all projects Conduct Root Cause Analyses to solve major operational issues; Results included improved communication between development teams and fewer system outages.
• Provide senior management with periodic updates on the progress of systems projects through Executive statistical reports and other written communication.
• Results allow upper management visibility into operations and improved budget allocation decisions.