SUMMARY

• Over 7 years of proficient experience in Software Quality Assurance with extensive skills in both Manual and Automation Testing.
• Experienced in different types of testing, which includes black box testing, functional testing, GUI testing, System testing, Regression testing, Integration testing, E2E testing, Ad hoc testing, boundary testing, Backend testing and UAT testing.
• Experience and thorough understanding of Agile and waterfall software development life cycle (SDLC).
• Proficient in requirements/Use case analysis, preparing Test plan, Test scenarios and Test summary reports, Test case authoring and defect reporting.
• Experience and working knowledge of Identity and Access Management (IAM) and Access Life Cycle Management processes using SailPoint IdentityIQ software.
• Experience with Directories (LDAP, AD) and Role based access control (RBAC).
• Expertise in problem solving and tracking bug reports using bug tracking tools like HP QC - ALM, HP QC and JIRA.
• Extensive experience working with the leading automation tools - Quick Test Professional (QTP) for functional automation & Quality Center - ALM for test management.
• Involved in Web Services Testing using SOAP UI.
• Attended Daily Agile meetings to discuss accomplishments, targets and roadblocks.
• Actively involved in peer review meetings, requirement analysis and defect reviews with the development team.
• Experience working on various domains like Finance, Banking, Supply Chain and Healthcare.
• Highly experienced in testing the User Interface and backend of both web based and client server applications.
• Wrote SQL queries to extract test data and validated the database for backend testing.
• Worked with cross functional teams and played active role in all the phases of the SDLC.
• Worked with on-site and off-shore resources and effectively communicated to the senior management about the testing status from time to time.
• Good debugging and troubleshooting skills.
• Strong Verbal and written Communication skills.
• Quick learner and have the ability to grasp the emerging technologies.

SKILLS

QA Tools:  HP Quality Center (QC) - ALM, Quick Test Professional (QTP), JIRA

Database:  Oracle, MS SQL Server

Languages:  HTML, SQL, XML, VB Script, Visual Basic

Operating Systems:  Windows XP / 7, UNIX, LINUX

Browsers:  Internet Explorer, Google Chrome, Firefox, Safari

EXPERIENCE

Sr. QA Analyst

• Test Sailpoint Identity and Access Management (IAM) Integration connectors and workflows with PeopleSoft, Echo, My Baylor EMR, Service Now, Active Directory and downstream applications.
• Access Active Directory (AD) (LDAP Browser) to validate the Data coming through IAM connectors.
• Participate in requirement validation meetings and identify the key Test Scenarios.
• Developed detailed test plan to drive the test efforts.
• Review the requirements and technical specifications and design detailed Test Cases & Test Scenarios to test Identity Management components including Single Sign On, Resource Provisioning, Role based access control (RBAC) and User ID Lifecycle management and create and collect the required test data.
• Execute test cases and document the test results and log defects in QC-ALM for the encountered issues and track them through the defect lifecycle.
• Perform all phases of testing which includes Business Functionality testing, Integration testing, System testing, GUI testing, Negative testing, Third party integration testing, Regression Testing and End to End testing of the application.
• Perform Batch Integration testing by entering the test data into the flat files (csv) and dropping them on the server and verifying the test results.
• Installed and configured SOAP UI to test a web service using WSDL file given by development team.
• Attend Daily Agile/Scrum meetings to assess the testing progress and review the accomplishments, targets and understand the roadblocks.
• Assist in clinical UAT multiple times, did production verification tests during GO Live as well as post implementation defect root cause analysis. Supporting end users and system owners with access requests, audit queries and all related IAM processes Supporting end users and system owners with access requests, audit queries and all related IAM processes
• Report the QA metrics and test execution status on timely basis to the management in the absence of the QA Lead.
• Work closely with QA team members and developers and also update the management about the day-to-day status.
• Use SharePoint for documentation management.
• Conduct training and mentoring with staff members.
• Assist organization with regular ongoing end

Environment: Sailpoint IdentityIQ, UNIX, Oracle, Windows 7, Quality Center, FileZilla, SOAP UI, Putty, LDAP Browser, AD, Office 365, SharePoint.

QA Analyst

• Actively participate in User Story Review meetings and identify the key Test Scenarios.
• Attend Daily Agile/Scrum meetings to assess the testing progress and review the accomplishments, targets and understand the roadblocks.
• Involve in the development of Test plan and responsible for manually testing the entire application for GUI, Functionality, Business Logic and Use case adherence
• Design Detailed Test Cases & Test Scenarios to test the application from an end to end perspective and collect the required test data.
• Execute SQL queries for data verification to test the backend functionality of the application.
• Perform functional and regression testing on the new builds of the application using QTP.
• Automated the key functional scenarios and manage the entire test efforts in an integrated QC QTP environment.
• Execute tests and document the test results and log defects in QC-ALM for the encountered issues and track them until they are resolved.
• Follow the Release Notes delivered with the build, validate the implemented requirements, re-test the resolved defects and perform extensive regression testing.
• Manually test the application on mobile devices like iPad & iPhone.
• Report defects and active involvement in defect triage to discuss issues with cross-functional teams.
• Test the application for browser compatibility and also accessibility on mobile devices.
• Perform all phases of testing which includes Business Functionality testing, Browser Compatibility testing, Database testing, Integration testing, System testing, GUI testing, Boundary testing, Negative testing and Regression Testing.
• Working closely with QA team members and developers and also update the management about the day-to-day status.

Environment: Java, UNIX, HTML5, Oracle, SQL, Windows 7, QTP, Quality Center (QC), MS-Office, IE, Chrome, IPad, IPhone.

QA Tester

• Analyze Business Requirement Documents, System specifications and identify test requirements.
• Participate in design review meetings to understand technical and functional systems overview.
• Interact with development team and Business analysts to troubleshoot and resolve project issues.
• Involvement in preparation of Test scenarios and Test Cases based on the system requirements/Business requirements.
• Used Jira to create Test Sessions and Track Defects.
• Perform all phases of testing which includes Black box, Functionality, GUI, negative, Back-end, Ad Hoc, Sanity, system and Regression Testing.
• Follow quality standards while writing and reviewing the test cases, by referring use cases and by discussing functionality with Business Analyst.
• Track the defects and issues of all the modules of the project and escalate the critical issues to the Developers.
• Working closely with a team of onsite and offshore resources played key role in all the phases of the software development cycle and contributed for the overall quality assurance of the application and delivered the project within the timeframe.

Environment: Java, HTML, Jira, Oracle, SQL, MS-Office, IE, Chrome.

Junior QA Tester

• Review the business requirement document to understand the business process.
• Perform manual testing and quality assurance of web based application.
• Execute black box testing, system integration testing, GUI testing and Regression testing.
• Execute manual test cases according to the documented test plan.
• Log defects with detailed description and steps to reproduce in Jira.
• Work with on-site and off-shore teams and reported directly to the lead.

Environment: Java, Oracle, JIRA, IE.