SUMMERY:

• Experience of 8 years as Application Test Analyst & Business analyst skills in identifying business needs, and determining solutions to business problems for complex software projects including system development component, business process improvement, strategic planning.
• Experience with full Software Development Life Cycle (SDLC) including Requirements planning and Management, Application Design and Development, Testing, Implementation and Post - Implementation Validation, and Solution Assessment.
• Experience in implementing and reviewing SDLC phases covering Waterfall Model and Agile methodologies
• Clear understanding of business procedures and ability to work as an individual and as a part of a team
• strong strategic vision and demonstrating ability to inspire/mentor/manage QA teams and its activities in the geographically dispersed companies.
• Experience in analysis of data of legacy system and convert it to the form usable for new system.
• Extensive experience in developing Use Cases, creating Screen Mockups, conducting Gap Analysis and Impact Analysis, Cost Benefit Analysis and Risk Analysis.
• Efficient in Test Design, Test Analysis, Test case preparation, Test Scripts preparation, Extensive experience as a Test Analyst in writing Test Scripts, Test Cases (Creation/Execution) and analyzing Test Results.
• Working closely with line of business & technology partners helping them collaborate and come up with better solutions based on working model of Credit Card apps
• Have been part of the Release End Metrics team responsible to analyze release defects, Defect leakage analysis, Automation penetration, working on Defect Causal Analysis and Defect Prevention methods
• Working Knowledge of Automation testing using UFT and modifying scripts based on functionality changes.
• Analyzing Test scripts which could be automated based on stability of the application.
• Experience in performing Database testing for backend systems.
• Developed queries using multiple JOINS for the purpose of validating Reports which will be used by Sr Management related to Access within groups & application owner.
• Working knowledge of SQL, SQL Jobs & Stored Procedures and RDBMS concepts using DB2.
• Performed testing on ETL Informatica mapping and other ETL processes.
• Expertise in querying and testing RDBMS such as Oracle, MS SQL Server using SQL, PL/SQL for data integrity
• Experienced with performing execution using Automated Testing using QTP/UFT.
• Establish strategy for critical function and User Acceptance Testing (UAT). Perform critical function testing and facilitates the UAT planning and testing process with business users and IT service providers.
• Participate in JAD session, HLD and LLD sessions
• Provide testing estimates (and re-estimates) to the project management team at each appropriate phase of the testing Proficient in ALM.
• Experience in CA LISA - Cassandra DB connection and DB validation and virtualization
• Knowledge of configuring LISA scripts using CURL command in Jenkins (continuous integration)
• Knowledge of Swagger Editor / Splunk Query Dashboard and Dynatrics for application logs and health
• Expertise in AGILE - JIRA20.0 Methodologies, 2-3 weeks Sprints, SDLC, STLC & Bug Life Cycle.
• Expertise in various phases of Testing Life Cycle - Functional, System, Interface, Integration and Regression Testing
• Have experience in daily check in - check out LISA scripts through source tool SVN / GIT (bit bucket)
• Automation Frameworks (ATDD and Test Data Driven and Hybrid).
• Expertise in Requirement Analysis and Test Coverage using Requirement Traceability Matrix (RTM)
• Expertise in QA testing/processes - Test Planning, Test Strategy/approach, Test Scenarios and Scripts, Test Closure reports, CA LISA Custom reports/Dashboards, SQA Load/Production checkout Plans, Build letters, Release management, Test level Entry/Exit criteria, Risk & Mitigations, QA aids translations, daily status (DSR) and Defect management/root cause analysis.
• Open to dynamic work environment and ability to work collaboratively with business analysts, developers and other team members in the overall enhancement of software product quality
• Coordinated and Assisted in User Acceptance Testing with the stakeholders and business users for decouple plan and roll out strategy for end to end testing
• Proven competence, strong communicational/support skills in bridging the gap between all stakeholders

TECHNICAL SKILLS:

Functional Testing Tool: CA (ITKO) LISA, Dev Test 9.1.0 automation tool, Exposure to Cucumber, SOAP UI, HP ALM11.0, JIRA-Zephyr & Quality Center

Defect Tracking Tools: HP ALM, Quality Center, Jira, Bugzilla

Programming Language: Core Java, Groovy scripts

RDBMS: Cassandra DB, My-SQL, SQL Developer

Methods: Manual & Automation testing, Black box testing, Integration testing, System-Testing, Regression testing, Perf testing

IDE: Eclipse, Edit Plus and Notepad++.

Web Server: Apache Tomcat, IIS.

Code Management Tool: SVN, GIT, Bit bucket, Team Forge, Symphony, Confluence, VSS and Clear case

Web Debug Tools: IE Developer Tool, Fire Bug, REST client and Postman for REST/SOAP services

Other Tools & Technology: XML, DOM, HTML, Splunk Queries, Dynatrics monitoring & Cloud (Gaia)

Linux Administration skills: Apache, DNS, Send mail, IMAP/POP3, Security hardening, Web Hosting

PROFESIONAL EXPERIENCE:

Confidential, Norcross, GA

QA Analyst

Responsibilities:

• Ensuring direction is in line with the goals of the division and overall bank strategy. Manage the day-to-day activities of QA Group resources (QA Analyst, QA Engineers, Test Analysts) while achieving individual and organizational objectives efficiently and cost effectively.
• Responsible for the effective development and implementation of programs to ensure that all information systems products and services meet minimum organization standards and end-user requirement
• During the planning and testing phases of the program manage the day to day testing for program (i.e. test planning, execution and analysis, and the prioritization and delivery of defect fixes).
• Administer problem management process including monitoring and reporting on problem resolution. Make recommendations to superiors regarding the acquisition and/or implementation of software to increase information systems efficiency.
• Direct accountability for assigned testing resources including strategic partners
• Responsible for on-time, on-budget delivery of assigned testing activities required to support the delivery of end-to-end functionality into the production environment.
• Coordinate with PM’s and UAT team to ensure alignment of testing activities and timelines in support of enterprise releases.
• Work with cross functional team members to manage the backlog of features and bugs, plan and schedule releases content, finalize content for release
• Ensure successful definition of test strategies and test execution for assigned enterprise programs and projects owned and driven by the offshore
• Provide oversight and guidance to QA resources assigned to component Agile Scrum teams and work as an SME on all internal / external applications used for testing
• Support operational and strategic implementations through test data management, defect management, testing tools, automation, regression, estimation and test environment usage and governance.
• Responsible for owning the testing estimates as well as monitoring and managing to approved testing budgets within assigned functions and programs
• Contribute to the implementation and maintenance of robust test metrics that provide clear understanding of progress as well as drive continuous improvement throughout SDLC
• Check the data consistency between Provenir and ACAPS and perform testing activities.
• Review the loan details, process details and loan process updates to the Bank.
• Check Loan review, Action resolution and Financial controls in Lendscape.
• Used SOAP UI as part of testing.
• Used ALM quality center and clear quest.
• Involved in UAT.
• Used QTP for regression testing. 

Environment: SQL Server 2008, Linux, SharePoint, ACAPS, SOUP UI, QTP, ALM, Clear quest, TFS, Provenir, Lendscape

Confidential, Wilmington DE

QA Analyst

Responsibilities:

• Performing SCRUM QA Analyst role to groomed the business requirements component wise based on functional user/ tech stories, proactively involved to prioritized the stories, assigned Story points agreed by team, determine Sprint goals, establish the acceptance criteria, risk and mitigations.
• Partner with QA,BSA and DEV for dependencies - to ensure 'In-Sprint' automation
• Design and review of automation scripts as per business and functional requirements
• Condition the test data dynamically to test the in-house Happy and Negative scenarios
• Preformed the automation of middleware SOA web services, REST JSON services for Chase Pay application
• Virtualization of Web Services, Mainframe and Database and deploying it to virtual service environment.
• Creating a LISA service mocks to start early testing
• Written Scripter assertions in Java to perform business validations
• Used JSON, XML, Http based filters and assertions
• Perform the test case execution using CA LISA and SOAP UI automation tool
• Performed Chase pay validation of all JSON REST methods (POST, PATCH, GET, PUT and DELETE)
• UI Testing - performed end to end testing with UAT team by using Apple IPhone and android
• DB testing - DB validations in Cassandra DB by writing assertions via CA LISA
• Defect tracking and closure by having daily calls/follow-up with dev/stake holders
• Monitoring and debug through Splunk queries and logs for on going functional and prod issues
• Ensure 100% Requirement coverage and Traceability Matrix
• Ability to perform, to bring creative ideas and proactive measures even during the high-pressure situations, fast paced and high-volume IT environments
• Presenting daily QA report status and weekly automation status Matrix.
• Defining the scope of testing within the context of each release/delivery
• Identify and resolve the impediments related to access / environment and tools
• POC - Writing Gherkin syntax and page objects using cucumber
• Performed quality assurance testing for medium to large scale project/tools/apps
• Developed Wireframes and workflows for integration testing from UI to Middleware to exposed vendors services
• Created and documented a Confluence pages for any challenging tasks, critical defects and knowledgebase for newly joined Dev and QA resources

Tools & Technology Used: CA LISA, JIRA-zephyr, Java, Eclipse IDE, Jenkins for CI, Maven, Cassandra DB, Splunk, REST Client, service Virtualization (MOCKs), SOAP UI, GIT/SVN, Swagger API UI, Web Sphere, Unix box

Confidential, Memphis,TN

QA Analyst

Responsibilities:

• Requirement Analysis and Test Planning.
• Test Case creation and environment set up.
• Test data conditioning, preparation for regression suites.
• Test case execution, bug reporting and tracking till closure.
• Web service/API, SOA manual Testing using SOAP UI and Rest Client.
• Maintenance and Enhancement of the Old Scripts.
• Managing Online Shipping applications (INET / Web Services/WNRT) as a QA Analyst and working closely with the Test Analysis to ensuring the seamless delivery of the deliverables in all the phases of the software lifecycle
• Active participation in walk-through, inspection, review meetings for quality assurance
• Involved in the Business discussion for each Impacted Projects for Online product, design phase, execution phase and implementation
• Defect Management, Huddle reporting and Dashboard preparations on daily
• Responsible for conducting and triaging the End to End Golden scenario, Synergy testing for projects and respective applications
• Creating the dashboard for projects and presenting the same to the VPs of different verticals every week in the VP meetings
• Managing a team of 10 at Onshore. Offshore - Onsite model
• Validations: Shipping DOM request/reply via SOAP UI tool with XML/Schema Validation as per exposed methods, Logs validation through Backend UNIX servers for failure shipments and success flows, Validation of Shipping Online (Web Service, INET & retail) and Offline (CAFÉ/FXRS) applications, Validation of Domestic/International Shipping Labels, AWB labels, Custom and commercial invoices, 2D barcode validations, Validation of 2D barcode, Astra barcode and RMA barcodes from Scan gun and Operational elements with Validation of Tracking numbers for Express, Ground, USPS, Smart post ranges.
• Involved in Execution of Manual & Automated Scenarios for Pre-prod/ Production Support

Tools and Technology Used: CA LISA, SOAP UI 5.0, JAVA, Eclipse, SQL, Team forge, Eclipse, Unix Boxes, 2D barcode Scan gun, Astra Barcode

Confidential, Windsor, CT

QA Analyst

Responsibilities:

• Understand the requirements, Created Test Strategy, Test Schedule, Automation scripts (QTP), Test Plan, executed Test Conditions and Test Summary
• Functional, Regression and Production support testing.
• Validated New Plan codes variable and fixed Annuity products.
• Daily status meetings and submit the daily status report to the manager
• Extensively used Ab Initio (GDE Ver 1.11.x) and EME for ETL processing .
• Validate Policy Prints, Quarterly Statements, Annual Statements, Confirms, Maintenance letters, Cost Disclosures
• New State Approvals, GMWB Rider, Role change, Face decrease/Increase, Fund Transfer, New Funds Testing (Variable), Partial and Fill surrender Death Claim and Loan Processing. Validate control D reports.
• Extensively used VB scripting for test automation.
• Managed onshore resources for two applications Vantage, New Business,
• Provide daily status report to the Manager that includes Defect Tracker, current activity and next week activity report.
• Conducted JAD Sessions and discuss the defects with developers on regular basis.
• Validate New product functionality, such as Partial withdrawals, Surrenders newly added Plan Codes, Verify State approvals
• Submitted Test Plans and defects in Quality Center.
• Created Automation scripts in QTP.
• Conducted Production checkout during weekends and provided sign offs.

Environment:Vantage (15.9/15.1), QTP (9.5), Quality Center, MS Excel, Ms Project, Outlook, Linux, XML, SQL, Ab Initio (GDE Ver 1.11.x).

Confidential, Plano, Texas

Business Analyst

Responsibilities:

• Liaison between the Lines of Business and Combine knowledge of what the business wants with knowledge of how the systems are built, how the data is managed, and used to create a functional designs across applications.
• Conducted meetings, interviews and JAD sessions with stakeholders to collect business requirements. This information along with the vision document was used to transform business requirements into System Requirement Specifications.
• Working closely with the business users to understand the current state and target state business processes.
• Coordinated with System Analyst and Project Manager to set-up the pre-validation and validation
• Collaborated with respective Alpplication Team team in fine tuning the data gathering requirements, field identification, data profiling and validation. Documented all the above and presented in weekly milestone meetings.
• Written SQL queries to extract, manipulate, and/or calculate information to fulfill data and reporting requirements including identifying the tables and columns from which data is extracted
• Interpreted Use Case diagram, Sequence diagram and Class diagram.
• Ensure project documents are complete, current, and stored appropriately.
• Coordinated with technical lead and project manager to finalize the data model.

Environment: Quality Center, MS Excel, Ms Project, Outlook, Linux, XML, SQL,

Confidential, New Castle, DE

QA Analyst

Responsibilities:

• Determined user/business/functional requirements. Created vision, scope, and use case documents; business process models, use case diagrams, activity diagrams, and state chart diagrams.
• Arranged JAD sessions with product management team and sales team to drive out detailed business requirements for product promotion.
• Validated technical designs created by IT developers against functional specifications.
• Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
• Performed GAP analysis of business rules, business and system process flows, user administration, and requirements.
• Designed back end sceneries and executed SQLs using SQL Navigator
• Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.
• Writing test plans, test cases, and documenting them along with the test results
• Testing the application in various operating environments
• Worked with various automated tools.
• Verify the functionality of integrated, multi-environment enterprise solutions using Quick test pro.
• Reporting, tracking and documenting bugs with TestDirector
• Walk through of test plans and test cases in LoadRunner
• Working with product development, program management and product management

Environment: Quality Center, MS Excel, Ms Project, Outlook, Linux, XML, SQL,Load Runner,GAP analysis,SQL Navigator